BCCU offers two credit cards that find global acceptance and both come with their own share of benefits.
The Bankstown City Credit Union (BCCU) began operations in 1965 to cater to staff of the Bankstown City Council. As with other credit unions, BCCU does not have shareholders, so all the profits earned go towards offering members lower fees, better interest rates, personalised service and improved products. The array of financial products and services BCCU offers include home and personal loans, savings and investment accounts, insurance solutions, financial planning advice, and not to forget, credit cards.Back to top
Types of credit cards that BCCU offers
BCCU, in conjunction with MasterCard, give you the option to choose between two types of credit cards. Both of these cards let you make purchases in the physical world, the online world and over the phone.
Low rate credit card
A low rate credit card gives you the ability to access funds as and when you need them, and it typically attracts a low interest rate when compared to rewards, platinum, or premium credit cards. The BCCU Low Rate credit card, in addition to offering a low interest rate, also gives you the ability to get up to 55 interest-free days on purchases. If you apply before a certain date, you can keep paying a discounted annual fee for the life of the card. Applying before this date also lets you take advantage of a special introductory rate for balance transfers.
Platinum credit card
If you’re looking for a credit card that offers complimentary insurance covers and access as well as round-the-clock concierge service, a platinum card might be an option for you. The MyCard Platinum MasterCard that BCCU offers delivers on both counts, and it also gives cardholders the means to earn reward points when the make purchases. As with the low rate card, you can keep paying a discounted annual fee for the life of this card as long as you apply before the given date.
Benefits of banking with BCCU
Certain benefits that BCCU cards come with definitely deserve your attention. Here are some of the details to know:
Complimentary insurance covers
The MyCard Platinum MasterCard offers cardholders complimentary international travel insurance, purchase cover insurance, interstate flight inconvenience insurance, transit accident insurance and protection through the guaranteed pricing scheme. Low Rate cardholders receive complimentary covers through purchase cover insurance and a guaranteed pricing scheme.
If you have the MyCard Platinum MasterCard you stand to earn 1.25 reward points for every dollar you spend when making eligible purchases. You can redeem your reward points for travel tickets or holidays, to buy merchandise, or in the form of cashback.
Platinum concierge service
As a MyCard Platinum MasterCard cardholder, you can access the platinum concierge service to book movie or show tickets or to book tables at restaurants just about anywhere in the world.
BCCU takes pride in the level of service it offers, which includes providing information, assistance, and customer care. You can get in touch with a BCCU representative by visiting their branch or speak to one over the phone. In certain situations, you can even expect a mobile lender to visit you.
Both BCCU credit cards come with special introductory rates for balance transfers, so you can think about transferring balances from existing credit cards that attract high interest rates to your new card. The BCCU Low Rate credit card offers a discounted balance transfer rate that stays in place for 9 months, whereas the MyCard Platinum MasterCard offers a 0% p.a. rate for balance transfers that stays in place for 14 months. In both cases, any outstanding balance at the end of the introductory period starts attracting the card’s cash advance rate.
Applying for a BCCU credit card
You can apply for a BCCU credit card online, and to do so simply click on the ‘Go to Site’ button next to the credit card in question. Before you proceed, make sure you meet the required eligibility criteria, which include the following:
- You are older than 18 years of age
- You are a permanent resident of Australia
- You have good credit rating
- You meet the minimum income requirements, which stand at $35,000 p.a. for the platinum card and $25,000 p.a. for the low rate card
Completing the application requires you to enter a host of information:
- Personal details - This includes your name, date of birth, driver’s license number, marital status, number of dependants, phone number, home address, and email address.
- Financial details - Start by providing the name of the financial institution you currently deal with and your membership number. You also have to provide details surrounding your monthly income and expenses.
- Professional details - In this section, you have to provide with your employment status, name and contact details of your employer, and the name and contact details of your accountant if you’re self-employed or retired.
What happens after applying?
After you submit your application it will be sent to the relevant department straightaway, and if BCCU requires any further information, a BCCU representative will contact you. Employed individuals can look forward to a quicker turnaround time if they inform their payroll department about BCCU’s income verification call ahead of time.
Once BCCU decides to grant you a credit card, if you’re not an existing BCCU member, you have to undergo an identity verification process. This is in accordance with Australian law. To complete these formalities you might have to visit a BCCU branch or you can mail in verified copies of the required documents.Back to top
Frequently Asked Questions
People who wish to apply for BCCU credit cards often have questions, and here are answers to ones that are commonly asked.
How long does it take to complete the online application?
If you begin the application with all the required information at hand, it should take around 10 minutes.
Can I find out about the status of my application?
To find out about the status of your application all you have to do is call the BCCU contact centre.
What repayment options do I have?
You can make payments via electronic funds transfer through an Australian bank account. Alternatively, you can mail in a cheque or make payments via BPAY.
Can I apply for an increase in credit limit?
Yes, over time you can apply for an increase in your credit limit, but you have to satisfy BCCU’s credit criteria for approval.
Can I add additional cardholders to my account?
Yes, both BCCU credit cards allow you to add up to four additional cardholders to your account, free of charge.
Do I have to pay anything to join the rewards program?
No, when you get the MyCard Platinum MasterCard, you get free membership to the Card Services Rewards Program.
How do I earn reward points?
You earn reward points when you make eligible purchases using your MyCard Platinum MasterCard, and you earn 1.25 points for every dollar you spend. You don’t earn reward points for cash advances or balance transfers.
How do I redeem my reward points?
You redeem your reward points through the Card Services website. You can use your reward points to book flight tickets, use them for cashback, or choose from a wide range of merchandise and vouchers.
Do my reward points expire?
No, your reward points don’t expire as long as you credit card account remains active and in good standing.
Is there a cap on the number of reward points I can earn?
Yes, your MyCard Platinum MasterCard allows you to earn no more than 100,000 reward points in any 12-month period, which begins from the date you enrol in the program.
How can I find out how many reward points I have?
You can find this out by visiting the Card Services website, by calling BCCY directly, or by referring to your credit card statement.
Who can redeem my reward points?
The primary and the first additional cardholder have the authority to redeem reward points. In addition, you can give permission so other cardholders can also redeem these points.
What should I do if I lose my card?
If you wish to report a lost or stolen card, call BCCU as soon as possible.