Citibank Clear Platinum Visa Card – Details & Application
Pros
- A low interest rate on balance transfers and purchases
- Includes complimentary travel insurance and purchase protection
Cons
- At the end of the balance transfer period, the interest rate reverts to the cash advance rate
- Being a platinum card, there is a higher annual fee than other low interest credit cards in the market. It is however one of the lowest annual fees for a platinum credit card
Overall
One of the most competitive credit card offers currently available in the market. It's important you manage your spending wisely, and keep track of your balance transfer to make the most of this credit card offer.
Related Products
Citibank Clear Platinum Visa Card – a rare breed of credit card, now offering 0% p.a. for 6 months balance transfers!
The Citibank Clear Platinum is a prestigious yet affordable credit card for anyone earning at least $35,000 taxable income per year. It is currently offering the lowest interest on balance transfers, and one of the lowest regular purchase rates. You can have up to four additional cardholders and can be added for just $0 each.
Fraudshield operates 24/7 on the Citi Clear Platinum credit card to monitor for any suspicious transactions.
| Product Name | Citibank Clear Platinum Card | |
|---|---|---|
| Balance Transfer Rate | 0% p.a. for 6 months | |
| Interest Rate on Purchases | 0% p.a. for 6 months (reverts to 11.99% p.a.) on purchases. 12.99% p.a. from 1 October, 2013 | |
| Offer end date | 20 November 2013 | |
| Annual Fee | $49 p.a. annual fee for the first year ($99 p.a. thereafter) | |
| Interest Free Period | up to 55 days | |
| Interest Rate on Cash Advances | 0% p.a. for 6 months (reverts to 21.74% p.a.) | |
| Minimum Credit Limit
This is the lowest credit card limit that you can request. It is possible to apply for a higher credit card limit but not a lower one than this figure.
|
$6,000 | |
| Max Credit Limit | $60,000 | |
| Minimum Monthly Repayment | 2% | |
| Credit Card Type | Visa | |
| Late Payment Fee | $10 | |
| Complimentary Travel Insurance | Yes | |
| Available to Temporary Residents | No | |
| Joint Application | No |
Overview of the Citibank Clear Platinum Visa:
- 0% p.a. for 6 months (reverts to 11.99% p.a.) on purchases. 12.99% p.a. from 1 October, 2013 on purchases.
- 0% p.a. for 6 months on balance transfers (this reverts to the cash advance rate after the promotional period ends).
- A $49 p.a. annual fee for the first year ($99 p.a. thereafter) and $0 additional for every supplementary card.
- Access to limited edition entertainment experiences through Visa Platinum Privileges5 and an exclusive Visa Concierge service6.
- Get up to 25% off on retail shopping, travel and dining through Citibank World Privileges7
- Minimum requirement of $35,000 earnings per annum for application approval.
- 24-hour worldwide concierge services6 through Visa Platinum, helping you plan unforgettable experiences
- The peace of mind of complimentary international travel insurance4 and transit accident insurance4 for you and your family
- Extended warranty4 and complimentary purchase cover4
- Access to Citibank World Privileges7, giving you up to 25% off shopping, dining and travel worldwide
What Makes the Citibank Clear Platinum Visa Credit Card so Valuable?
As far as credit cards go, each different credit card tends to fit a ‘category’ or ‘type’ with it’s own individual stereotypical features. For instance, you’ll find that in most cases, credit cards with:
- High interest rates with a low annual fees.
- No annual fees will have a lack of interest free days, lack of benefits and high interest rates.
Much like the Virgin credit card did when it was first introduced into Australia, the beauty of Citibank’s Clear Platinum is it steps outside of the mould. The Citibank Clear Platinum is unique as it offers, in essence, a low interest rate, competitive annual fee and benefits in the form of insurance and discounts.
The Pros and Cons of the Citibank Clear Platinum
Pros:
- A solid low interest rate credit card and it’s currently one of the lowest rates on the market.
- Instant discounts are handy and can even add up to savings which can compensate for the card’s annual fee.
- Free international travel insurance for you and your family – save the hassle of organizing insurance externally knowing it’s automatically covered by your Clear Platinum.
- It’s payment processor is Visa, which is accepted at over 24,000,000 retailers and places worldwide.
- You can enjoy the pride and status associated with a ‘Platinum’ credit card.
Cons:
- If you don’t plan to take advantage of it’s benefits, such as the travel insurance and instant discounts, you’re essentially paying $30 more in your annual fee when you could be settling for another ‘no-frills’ low rate credit card.
- Minimum annual earning requirement of $35,000 in order for application approval.
Balance transfer questions answered
Interview with Julian Potter. Head of cards, Citibank.
Julian answers frequently asked questions about balance transfers to Citibank credit cards. Watch this video if you have a question about a balance transfer to a Citibank credit card.
Required information to apply for a Citi Clear Platinum:
Applying for the Citibank Clear Platinum credit card should take no more than 10 to 15 minutes, and the following documents are required for you to make your application:
- Your personal details, including driver’s licence number
- Your contact details, including address, phone numbers and email address
- Employment details, including time in current job
- Details of your income and expenditure
- Details of any other credit cards owned
Application criteria for a Citibank Clear Platinum:
The following eligibility criteria apply for a Citibank Clear Platinum credit card:
- You must be over 18 years of age
- You must have a good credit rating
- You must be a permanent Australian resident
- You must earn a minimum taxable annual income of $35,000
To be frank, there are a lot of sub-par offers in the Australian credit card market. Any credit card will help give you access to credit, online purchases and generally get you from A to B.
In order to really get the best financial value from a credit card, factors such as interest rates, benefits and fees need to be taken into account when comparing credit cards.
Where can I find terms and conditions and access an online application from Citibank.com.au?
To find out more about the Citibank Clear Platinum card offer, click through below to be securely redirected to the Citibank product landing page.
Read the Citibank Clear Platinum Card terms and conditions.
| Minimum Income | $35,000 | |
|---|---|---|
| Minimum Age | 18 years of age | |
| Available to Temporary Residents | No | |
| Credit Rating Requirement | Good | |
| Min Credit Limit This is the lowest credit card limit that you can request. It is possible to apply for a higher credit card limit but not a lower one than this figure. | $6,000 | |
| Max Credit Limit | $60,000 |
| Annual Fee | $49 p.a. annual fee for the first year ($99 p.a. thereafter) | |
|---|---|---|
| Minimum Repayment | 2% | |
| Late Payment Fee | $10 | |
| Over Limit Fee | $40 | |
| Overseas Emergency Replacement | $0 | |
| Overseas ATM Balance check | $0 | |
| Overseas ATM Withdrawal | $5 | |
| Foreign Currency Conversion Fee | 3.3% | |
| Gambling Transactions Allowed | No | |
| Additional Cardholder Fee | $0 | |
| Number of Additional Cardholders | 4 |
Pros
- An introductory interest rate on purchases of 0% p.a. for 6 months.
- A platinum credit card with a low ongoing purchase rate and introductory balance transfer offer.
- Access to Platinum Visa benefits including the Visa Concierge Service, Complimentary International Travel Insurance and access to Citibank World Privileges for a low annual fee of just $99 ($49 for first year).
- A 0% p.a on balance transfers for the first 6 months.
Cons
- After the balance transfer period finishes, you will be charged the cash advance rate on the remaining outstanding balance, which is 21.74%.
Read the Citibank Clear Platinum Card terms and conditions.
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293 Responses to Citibank Clear Platinum Visa Card – Details & Application
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Is there a fee for transactions made overseas on this card?
Hi Jane
Thanks for your comment.
A Visa International Transaction Fee applies at 3.3% of the transaction amount, charged for any transaction made in foreign currency.
Cheers,
Jeremy
Can I transfer my balance of $5,600 from my existing BP-Citibank card to the Platinum Clear card?
In other words, is this offer for non-Citibank customers only?
Hi Mike
Thanks for your comment!
If you are an existing Citi Credit Cardholder, you must have held your current Citi account for at least 9 months before you can apply for another Credit Card. You will still also need to meet the normal criteria for application.
Hope this helps :)
Cheers,
Jeremy
How long is this offer available for?
Hi Candice
The terms and conditions aren’t currently stating an end date for the offer. However, from our past experience offers like these are available for a limited time only.
Cheers
Jeremy
In note 2 it says ’2. The 0%p.a. introductory interest rate will only apply to retail purchases’. What is defined as a ‘retail purchase’? Will I be able pay my rent using this credit card and receive the 0% interest offer for the first 6 months?
Hi Phil
It depends on the receiving party for the rent. If the rent payment is direct to a bank account, then it would likely be considered a cash advance. If it is to a real estate agent, it may recognised as a “purchase” payment.
I am working on getting a clearer definition on Retail Purchases for you and will update you as soon as I have
Cheers
Jeremy
I do not have a drivers licence but i am a citizen of australia, can i apply for a credit card. the online application wants a drivers licence number
Hi Asuri
Thanks for your comment
The drivers license field in the application form is not required. So long as you meet all the other criteria, and can provide enough proof of identity if they ask for it, a drivers license is not needed.
Cheers
Jeremy
Can you tell me more about travel insurance? If I travel in South America for three months, what will it cover me for? Is it just ‘credit card travel insurance’ or does it cover flights/hotels/illness/accident, all those travel things? Do you have to book things on this card to have them covered?
Hi Ashley
Thanks for your comment
Here is a PDF with details on the Citibank Clear Platinum Insurance Cover: Description of Insurance Cover for Citibank Clear Platinum Cardholders
Cheers
Jeremy
Hi Jeremy, I found this in the Citibank brochure:
Interest on Retail Purchases
You make a retail purchase when you purchase goods or
services using your Citibank Credit Card. Bill payments,
fees, charges, and expenses are retail purchases for the
purpose of calculating interest.
Interest on Cash Advances
A cash advance transaction is any transaction where
cash or its equivalent is obtained, for example,
telegraphic transfer or purchase of travellers cheques.
From the above I’m under the impression that paying my rent as a credit card payment directly to the real estate agent is the equivalent to paying a bill and therefore a ‘retail purchase’. Let me know if you agree.
Thanks for your assistance
Hi Phil
I have just been made aware that the Citibank Clear Platinum card has a program called rental rewards, a specific rent payment program. This basically allows cardholders can register any agent and pay for the rent on their card therefore making it a retail purchase.
Cheers
Jeremy
Can you confirm
Citibank Clear Platinum Visa Card
Say$10,000 balance transfer initially
$$2,000 per month for 5 months and no fees are payable if on the 6th month moneys owed are paid?
if i pay off the credit card balance transfer in the 0% interest rate time frame can i cancel the credit card with out any charges or penalties
HI Michele
Thanks for your comment
You would need to find out the amount for the final payout figure of the credit card, in order to properly close the account without paying interest charges and fees.
Cheers
Jeremy
I am a retiree pensioner can I apply for a Platinum card
Hi Carmelo
Thanks for your question
You must earn a minimum taxable annual income of $35,000 in order to apply for the Citibank Clear Platinum Visa.
Cheers
Jeremy
Does this card give you Qantas Frequent Flyer points and if so how many points per $1
Hi Adele
Thanks for your comment.
Unfortunately, you cannot earn Qantas Frequent Flyer points with the Citibank Clear Platinum Visa.
Cheers
Jeremy
If I pay off the balance transfer amount in full upon the expiry of the 6 months interest free period, will there be any charges? TQ
Hi Calvin
In order to avoid paying any interest or fees, it would be important that you communicate with the bank prior to the end of the balance transfer period, to get the complete amount you need to repay to ensure that interest isn’t charged at the revert rate.
Cheers
Jeremy
what is the maximum amount that i can borrow?
Hi Paula
Thanks for your comment!
The maximum credit limit on the Citibank Clear Platinum Visa is: $50,000 subject to credit criteria.
However, you will be subject to lending criteria, and your final approved credit limit may not be $50,000. After completing your online credit card application, Citibank will advise the credit limit you have been approved for.
Cheers
Jeremy
hi
i just started new job for 2 months as a constractor.am i eligible?
Hi Win
Thanks for your comment
In your case, you are probably best speaking to a Citibank representative regarding your application, and whether or not you meet the credit application criteria.
Cheers
Jeremy
if i get a credit card now will i be charged full $ 49 for this year2011,or it is charge to july11 to july12. can you please send me an application form to my email.. i do not like to apply online………..
Can I transfer a balance from a credit card in my name (my wife does have a joint card but it is not a joint account) to a new card in my wife’s name? Unfortunately just lost my job so I won’t meet new credit card application criteria but we need to transfer the balance somewhere until I get a new job.
Hi Vaughan
Thanks for your question.
In most cases, the credit account you want to transfer must be in the name of the Citibank credit card primary account holder.
Cheers
Jeremy
Dear Credit Card Finder®,
Can I apply/obtain & use a interest free credit card until only the interest free period ends – then pay the balance, close the account – and apply/obtain another interest free credit card & do the same thing over & over?
Or is there some kinda contract that doesn’t let you use the banks the way they use us?
Ms R.
Hi Ms. R
Thanks for your question
You certainly can do this, but you have to be organised to make sure you repay the balance on time to avoid interest charges. This is actually called “credit card tarting”
Cheers
Jeremy
Can balance transfer be used for balance owing on a commercial vehicle in my private company’s name? (My broad details are: annual income $78,000 / current credit card balance zero / loan amount on commercial vehicle $25,000).
With thanks
Damien
Hi Damien
Thanks for your question
Citibank offer the option of balance transferring any existing personal loan or credit card. With regards to this request, you are best to speak to Citibank customer service directly as there may be an issue if the loan you are transferring to is not in the same name as the credit card application.
Cheers,
Jeremy
Does this card entitle you citibank dining rewards with free bottle of wines and points within all there partners?
Can I do a transfer balance from my Citibank Gold Card to a Citibank Clear Platinum to take advantage of the lower interest rate or should I go to another financial institution to do a transfer balance?
Hi Pam. Thanks for your question. You need to carry out a balance transfer between two non-related institutions in order to be eligible for the promotional rate of interest. Cheers.
can i get the interest free terms when i already have a credit card with you
Hi Todd
Thanks for your comment!
If you are an existing Citi Credit Cardholder, you must have held your current Citi account for at least 9 months before you can apply for another Credit Card. You will still also need to meet the normal criteria for application.
Hope this helps :)
If I’m doing a balance transfer of 7000$ from other card & doing purchases for about 3000$ & paying the total 10K within 6 months period will I be liable for any other charges or fees apart from 49$ annual fees.
Regards
Vijay
Hi Vijay. There is a minimum repayment of 2.00% of the total balance owning each month. SThe 0% for 6 month balance transfer offer means you will not incur any extra interest charges on the amount you have performed a balance transfer on. The annual fee will be charged to the first statement after the card is activated. Thanks for your question.
Could I transfer a balance from a cc that is outside Australia and in foreign currency?
Hi Mary
As far as I’m aware, most banks in Australia will only do a balance transfer it is to another Australian financial institution
Cheers
Jeremy
do you have to pay for travel with the card to be covered with travel insurance?
Hi John
Thanks for your question
You will be eligible for travel insurance if you purchase your overseas travel ticket (but not taxes or airport or travel agent charges) prior to the commencement date of your journey by one of the following methods:
1. Cost charged to your eligible credit card account
2. Obtained by you under the Citi Take Flight® program
Cheers
Jeremy
When Transferring a balance from a non Citibank Visa card, is this other card automatically closed? In other words, does this other card remain open.
Hi Anton
Thanks for your question
One the balance transfer has been completed it is your responsibility to close the other account. Citibank can’t do this on your behalf.
Cheers
Jeremy
Can I transfer my wife’s previous account with CitiBank onto my card if possible, because I earn more than her currently?So that I can pay it off quicker? Thanks
Hi Bobby. Please check our page, ‘Can I transfer a partners balance on to my credit card’, for further information. Thanks for your question.
Can I join any frequent flyer rewards program with this card?
Hi Jenni,
Thanks for your question.
There is no frequent flyer rewards program currently available with the Citibank Clear Platinum Visa.
You can review our frequent flyer credit cards here: http://www.creditcardfinder.com.au/frequent-flyer-credit-cards
Cheers,
Jeremy
Can you make more then one transfer? If yes is the 6 month interest free period for total transfers within first 6 months or is it 6 months interest free period per transfer regardless of when it is transferred?
Hi Alen. The Section One of the Citibank Clear Platinum fine print says, ‘The 0% p.a. interest rate on the Citibank Clear Platinum Card applies for the first six months on balances you transfer with this offer at point of application.’ So if you want to consolidate the balances from multiple credit cards, you will have to do it when you apply for the Citibank card. The six month interest free will start once your application has been approved. Thanks.
what is the interest free period, after the 6 months for new purchases?
Hi Myke. After six months, you will receive up to 55 days interest free on eligible purchases made with the card, provided that you have paid you balance off in full for the last two consecutive statements. Cheers.
Hi
Can you please verify. If I transfer $20.000-00 but only pay back $10.000-00 in the interest free time. What interest will I pay on the remaining amount. The lower amount or the cash advance amount
Hi Colin. If you have a debt of $10,000 owing at the end of the interest free balance transfer period, you will be charged at the cash advance rate of interest, currently 21.74% p.a.Thanks for your question.
Can you tell me more about travel insurance? If I travel in South America for 1 month, what will it cover me for? Is it just ‘credit card travel insurance’ or does it cover flights/hotels/illness/accident, all those travel things? Do you have to book things on this card to have them covered?
Hi Nick,
Citibank states that if you: “purchase your travel tickets with your Clear Platinum card and you will be covered for unlimited medical expenses, trip cancellation, loss or theft of personal items” and so on. Please refer to the product disclosure statement for further information on the conditions of the complimentary travel insurance – http://www.citibank.com.au/AUGCB/APPS/portal/loadPage.do?path=/info/det/travel_index.htm – Thanks for your question.
Cheers,
Jeremy
Can you tell me more about travel insurance? If I travel America for 1 month, what will it cover me for? Is it just ‘credit card travel insurance’ or does it cover flights/hotels/illness/accident, all those travel things? Do you have to book things on this card to have them covered?
Hi Nick,
Please refer to the terms and conditions of the Citibank Clear Platinum card for further information about limitations of the travel insurance cover – http://www.citibank.com.au/CardsOnline/clearplatinum/movie.htm?Code=T1C9BYK2 – Thanks.
Cheers,
Jeremy
Can you please tell me with the Citibank Clear Platinum Visa Card after the 1st 6mths will the interest rate be 11.99% and for how long will it be at this rate?
Hi Janet. Thanks for your question. When the card is activated, there will be no interest charged on purchases made with the card for the first six months. After the six month period, purchases made with the card will be charged at the normal purchase rate of interest. Cheers.
Hi Jeremy Im just wondering after the 6mths the interest rate will be 11.99%, how long is this for?
Regards Janet.
Hi Janet,
Once the interest free period is finished it will revert back to the normal rate thereafter. Thanks for your question.
Cheers,
Jeremy
If I have a balance transfer and make purchases within the interest free period (6 months) do any repayments pay the balance transfer first or the purchases first? As they will be treated differently if there are any balances remaining after the 6 months – ie. balance transfer reverts to cash rate of 21.74% and purchases revert to lower rate.
Hi Danny. Thanks for your question. On July the 1st 2012, the law about the allocation of credit card payment was reformed by the government. Now, the charges on your credit that attract the highest interest charges first will be repaid first, and the charges that attract low rates of interest, like balance transfers and low interest promotions, are paid second. For more information on the allocation of payments have a look at our post on the subject. Hope this helps and apologies for the delay in getting back to your question.
will citibank credit card take over a person loan with a low interest or no interest for ** months?
Hi Miss T.L. Citibank are one institution that do allow customers to transfer the balance of personal loan to a credit card or transaction account taking advantage of the introductory rate of interest. Thanks for your question.
I want to do a credit transfer from my existing bank to Citi i have changed jobs from being a contractor to a now permanent role i have only bee with this company 2.5 months whats the chances of this being possible i earn over $100,000 pa and have a good credit history
Hello …. My husband and I both want to be on the credit card application …. but on the application there is only room for one persons details …. can we both go on pls ???
Thanks
Kerry
can you transfer debt from an international Citibank card??
Hi,
No. Balance transfers can only be performed between two Australian credit cards from different financial institutions. Cheers.
Jeremy
Hi
I have two questions:
1. can I transfer the balance of a personal loan + my credit card to the Citibank card (if I am approved)?
2. I have only been in my permanent job for 2mths and prior to that I was contracting for almost two years. Will this affect the likelihood of being approved?
Thanks
Hi KC. Thanks for your question. Citibank are one of the few institutions that allow customers to transfer the balance from a personal loan to a credit card or other account. If you have been in your job for less than three or four months, you may need to provide a letter from your employer saying that you have finished any probationary period to give you application the greatest chance of success. Cheers.
Does paying a legal bill come under cash advance or purchase on this card
Hi Margaret. It depends how you pay the bill. If you swipe your card when you’re at the place of business, it’s a purchase. If you transfer the money through the internet, then it can be both. Most BPAY transactions are treated as purchases, but some are cash advances – it depends on whether the person receiving the money is registered as a BPAY biller. If you transfer the money online directly from account to account using a BSB and account number or credit card number, then the transaction will be treated as a cash advance. Thanks for your question.
Is there a cancellation fee once all there is no money owing?
Hi Alisha
There is no cancellation fee. When you go to cancel any credit card, you need to ask for a payout figure from the bank and pay that amount in full.
Be careful though, because your card can stay open in some cases if you have direct debits etc. that happen after you have done your final payout and requested to have your card cancelled.
Cheers
Jeremy
What is the pay out figure based on?
can i cancel the card at any time if the balance is zero
Hi Trevor
In order to cancel any card you will need to ask for the payout figure from the bank, and once all outstanding amounts are paid you are able to close the account. Just a note – make sure you change your direct debits when cancelling your card also!
Cheers
Jeremy
Sorry, my question was not clear – what does the “2% interest rate charged from date of purchase” (as outlined above under ‘Fees & repayments’) relate to if the card offers 0% on balance transfers, cash advances and purchases for the first 6 months??
Thanks
Hi Celia. Great question, sorry it’s taken so long to reply. To clarify:
The fee you’re referring to is the minimum monthly repayment. This is not an additional charge, but the amount you must be of your total balance each statement period – if you don’t pay this your account will go into arrears.
Interest charged from the purchase date excludes interest free days (if you pay your balance in full each statement) and interest free promotions.
Jacob.
I went in and saw someone about this card in your store in town. They have explained that this card is perfect to use while I am overseas, do to the first 6 months there being no fees on anything I buy overseas. Is this correct?
Hi Kerrie. Thanks for your question and apologies for the delay in the response. This card does have an interest free promotion when the card is activated, please see of our travel money comparison for further information about travel friendly credit cards. Jacob.
What is the maximum amount allowed on the balance transfer?
Hi,
95% of the credit limit assigned to your credit card account on completion of the online credit card application. Cheers.
Jeremy
Can I use this credit card to pay down/pay off my existing line of credit. Is this considered cash advance and therefore 0% for 6 months?
Hi David. Thanks for your question. Cash advances do not fall under the interest free promotion on purchases. If you do this, you’ll be charged the cash advance interest rate from the day the money is withdrawn. Citibank also offer a line of credit with a low interest promotion which can be used to pay a line of credit. You may want to look into this. Sorry for the delayed response. Jacob.
Hi, is it possible to transfer a personal loan to your credit card?
Hi Tracey
Thanks for your comment.
With the Bank of Melbourne you can transfer the balance of any store, charge or non Bank of Melbourne credit card.
Citibank credit cards allow any account balances from other financial institutions/stores, such as:
- Visa and MasterCard (all banks)
- Most store cards (e.g. David Jones and Myer)
- Personal Loans
- Lines of credit
Cheers
Jeremy
There are 2 questions. What is the amount charged if the credit card is not paid on time? The interest rate on the balance transfer, is that only apply on the transfer of the money to the new card or does it apply on the amount transferred until it is payed off?
Hi Aileen
The Late Payment Fee is $10 which is charged when the Total Minimum Payment Due is not paid by Payment Due Date and every 7 days thereafter until the Total Minimum Payment Due is made.
In regards to the balance transfer rate – this applies for the balance transfer period only, not until it is paid off.
Cheers
Jeremy
Dear Sirs,
I currently have 3 credit cards which I would like to consolidate into 1 Clear cad with low interest rate for 12 mths. This includes a Citibank Platinum Card, a citibank clear card (with a credit balance)
Hi Terrence,
Yes you can consolidate your cards into one. The Citibank Clear Platinum Visa Card offers a special balance transfer rate – by consolidating your cards into one, you will pay a lower rate of interest on your existing debt ultimately saving you money; however, make sure to get the outstanding amount paid off before the balance transfer rate reverts back to the cash advance rate. Thanks for your question. Cheers.
Jeremy
Hello,
When I tried to apply, I was sent to Citibank site, where the platinum card is shown to have 2.9% BT for 1 year. How do I get the deal you are promoting 0% BT for 6 months?
Regards
Benjamin
Hi Benjamin. Thanks for your question. If you’re still interested in applying, please head to the card’s review and application page – the information on this page is correct and this is the offer you will get if you apply for the card. Sorry about the delay. Jacob.
Could you please tell me what the Minimum Credit limit is on the Citibank Clear Platinum Credit Card- thank you.
Hi,
The minimum credit limit for this card is $8,000. Please refer to our review page for further information. http://www.creditcardfinder.com.au/citibank-clear-platinum-visa-credit-card-details-application.html
Cheers
Jeremy
If a credit card has a limit for example of $8,000 can the card holder purchase items under this amount i.e. for $3,000- im new to the credit game- thanks.
Hi Sammi. Thanks for your question and sorry about the time it’s take to get back to you. The credit limit is the amount of available credit you have on your card – you’re under no obligation to spend this amount. If you have a credit limit of $8,000 and you spend $3,000 – you will have $5,000 available credit left on your card. Jacob.
If a credit card has a min card limit for example of $8,000 can the card holder purchase items under this amount i.e. for $3,000?Also, is the Min Credit Limit of the Citibank Clear Platinum Credit Card $8,000? Im new to the credit game- thanks. Thanks again
Hi,
The minimum credit limit on this card is $8,000 and you are able to make purchases under that credit limit. Cheers.
Jeremy
Hi,
I currently have a NAB card, have $14K on my credit card and am finding I’m not getting far on my repayments due to interest. Would this card be the right one for me?
Thanks,
Emma
Hi Emma,
Balance transfers are a great tool for someone in your position who is not achieving the results they would have hoped of due to high interest repayments. This card does have a great introductory period for balance transfers but check all the balance transfer credit cards here – http://www.creditcardfinder.com.au/balance-transfer-credit-cards – to be sure you have found the right card for you. Thanks.
Cheers
Jeremy
Hi there,
I have a personal loan of 20 000 and an interest rate of over 13% that I am really wanting to knuckle down and pay as much off of over the next few years. I see that the interest rate after the 6 month period is 11.99 which is less than my personal loan anyway. Is it possible to transfer my personal loan over and take advantage of the 0 interest and 11.99% after the 6 months and continue fortnightly repayments as I have been doing on personal loan which are automatically done through pay roll (and of course not using the credit card for other purchases). I dear i am hopeless at deciphering all of this money stuff I hope I make sense.
Hi,
Thanks for your question. Personal loans can be transferred to a Citibank Credit Card. If you do this you will be eligible for the low introductory rate of interest. Cheers.
Jeremy
This website states that the card offer 0% interest on CASH ADVANCE for 6 months. However when I click on apply now it takes me to the citibank website which does not mention the cash advance offer for this card. How can I lock in the cash advance offer when I apply?
Hello Aman,
thanks for the question.
This card doesn’t offer a 0% rate for cash advances. The 0% rate for balance transfers does however revert to the cash advance rate, which is where this confusion could’ve stemmed from.
I hope this helps,
Marc.
What rate is the minimum monthly repayment?
Hi Adam. Thanks for your question. The minimum monthly repayment for this card is 2.00% of the outstanding balance. Cheers.
Hi Jeremy,
Could you confirm that cash advances will be at zero percent interest for the first six months? Could you also confirm what transactions are considered to be cash advances?
Hi Max,
Yes that is correct, cash advances will be charged at 0% interest for the first 6 months. A cash advance is: a withdrawal from an ATM a balance transfer, most online payments and gambling purchases either online or in person and considered a cash advance. Thanks for the question.
Cheers,
Jeremy
Hi I’ve tried to apply online a few times and can never get past the initial page. I’ve tried calling up about it and when I got transferred for the phone application I was hung up on. What is the best way to apply.
Thanks
Hi,
Please follow the link on our clear platinum review page to be redirected to a secure Citibank credit card application form. This is by far the easiest way to apply for this card, just be sure you have your personal and income details handy. Thanks for the question.
Cheers,
Jeremy
With regards to the 2 for 1 movie deal, when it says voucher/tickets will be ‘mailed’ does that include email?
Hi,
Thanks for the question. The movie vouchers will be mailed out by standard post. Hope this helps.
Cheers,
Jeremy
I do have a credit card from Suncorp, Will I be eligible to apply for this credit card?
Hi,
Thanks for the question. As Citi provide the credit for Suncorp, it is not possible to perform a balance transfer between these two cards.
Cheers
Jeremy
what is the daily limit for a cash advance with this credit card? and can the daily limit amount be changed? And since all the sydney branches are in sydney city only, what ATMs can you use to withdraw cash which wont charge a fee? Thanks..
Hi Anthony. Generally speaking the daily cash advance limit is $1,000 — this exact figure will be set out in your credit contract. You can request to have this limit changed, but you’ll need to speak to Citibank directly. According to the Citibank website, ‘Citibank customers have fee free access to over 3,000 Citibank, Westpac, St.George, BankSA and Bank of Melbourne branded ATMs nationwide.’ Thanks for your question.
what is the maximum amount you can take out as a cash advance on this card, if you had a credit limit of the full $60,000 limit?
Hi Tony,
The maximum limit is $1000 a day for cash advances. Cheers.
Jeremy
I applied for this card on 26/3/12 and tonight when I checked the redirected link to Citibank, the page was different to earlier. It no longer mentions the 6 months 0% interest on purchases.
Can you confirm that this offer is still correct?
Hi,
That offer is still applicable. Thanks for the question.
Cheers
Jeremy
can you do balance transfers at different times over the 6 months? When does the 6mths 0% start? Can i wait till 2 mths after i receive the card in the mail?
Hi,
Thanks for the question. You can apply for a balance transfer at the time of the card application or you can bring an outstanding balance over after the card has been activated. For further information, please refer to our guide on balance transfers found here – http://www.creditcardfinder.com.au/how-to-carry-out-a-balance-transfer
Cheers
Jeremy
If you pay the amount off within the period and then cancel the card are there penalities.If you don’t what is the catch. Do you then back pay the interest rate.There is a catch what is it.its obvious most people won’t pay it off.
Hi Eric,
If you have payed the outstanding amount in full you are fee to cancel the card at any time without penality. Cheers.
Jeremy
Hi I have a current CitiBank Credit card which i used to transfer a balance 1.5 years ago. I am wondering if i am still qualified for this offer as i would like to consolidate all my credit cards and use this primarily. Thanks in advance.
Hi,
Thanks for your question. Debts that can’t be included in a Citibank balance transfer include existing Citibank account balances so unfortunately you will be unable to consolidate your existing debts if your already a Citibank account holder. Cheers.
Jeremy
Hi we live in Melbourne, Can you tell us if the Credit card gets posted out to our home or if we have to go into a branch as there are no branches close to us.
Hi Randall. Thanks for your question. You can either pick the card up or have it posted to you. You will have to get in touch with the lender directly to complete this request.
If this card offers 0% p.a interest on balance fees, why does it revert to cash rate after only 6 months?
Hi Cherie. The balance transfer offer is one of the benefits of the card and is set by the institution as a means of attracting customers. The fact that it reverts to the cash rate put these cards at a disadvantage when compared to other credit cards that revert to the purchase rate. Balance transfer revert rates are one means by which you should compare a credit card and should factor into your due diligence when finding the product that’s right for you. P.S. Sorry about the time it has taken to answer this question. Jacob.
What is the balance transfer fee of 3% exactly? And why would my balance revert to the cash rate after 6 months when the balance transfer is for 12 months?
I tried to look at the corresponding condition, number 3 however this does not relate to the balance transfer at all! (see below)
0% p.a. for 12 months with 3% balance transfer fee on balance transfers3 cash advance rate after 6 months
3. World privilege payment must be made using a Citibank Credit Card. Up to 25% discount on Dining and Shopping available at participating outlets. Privileges cannot be used in conjunction with any other promotional programs or offers. Citibank and the business establishment reserve the right to change the terms and conditions at any time. Refer to citiworldprivileges.com/au/ for up-to-date offer details.
Hi,
Thanks for the question. The Citibank balance transfer offer has changed in recent days. Cheers.
Jeremy
I don’t do online banking – where can I make payments to Citibank when the nearest branch is 4 hours away by plane? :)
Hi,
If you do not wish to pay your credit card balance electronically, you can pay through Australia Post or airmail a cheque to your nearest Citibank branch. Please note that these payment methods will take some time to be processed.
Cheers
Jeremy
If i have a balance transfer which takes 12 months to pay off,do i get 55 days interest free on new purchases during that first 12 months?
Hi Cheryl,
Thanks for your question. According to the Citibank website, you will still be able to receive 55 days interest free on purchases made within the 12 month balance transfer period provided that: “you pay your balance off in full for two consecutive months. If you carry a balance on your credit card from month to month, the 55 days interest free period does not apply and you are charged interest once you make a purchase.”
Cheers.
Jeremy
Can you transfer the amount of a personnel loan and get the interest free offer or is it just transfers from other credit cards.
Thanks for your time
Hi Cathy,
Thanks for the question. Citibank are one of the only providers who let their customers transfer the balance of a personal loan to a credit card taking advantage of the low rate of interest. Cheers.
Jeremy
Hi,
I currently have a Citibank Platinum, which I plan to Pay Off completely and order another card.
Is it possible to pay off my current card and apply for a new card so that I get another 12 months of interest free days.
Hi,
The Citibank Clear Platinum pages gives the following terms and conditions: “To be eligible for the offer, you need to apply for the card by 30 June 2012. Current Citibank Clear Platinum Credit Cardholders are not eligible to apply for this introductory offer. Approved customers only. Interest rates are variable, subject to change and Citibank’s credit criteria.” The fact that you would not be a current customer may mean you can do this; however, approval is subject to Citibank’s credit criteria which may stipulate that customers can not take advantage of this offer more than once. Cheers.
Jeremy
Hi Can you please explain to me what the 3% balance transfer fee on balance transfers is.
Are the annual fees charged at the end of the 12 Months or the beginning i.e am i paying interest on the $99 at 11.99%
You say A $99 annual fee and $19 additional for every supplementary card. When directly above this you say there is no charge for an additional card. Please explain.
Is my credit card limit based on your calculations or the maximum of either of my existing credit cards?
Hi Mark. Currently no fees are charged for Balance Transfers by Citibank. The annual fee is charged to the account on the first statement and accrues the purchase rate on interest. There is no charge for additional cardholders and the credit limit on your new card is based on the information you provide during application. The amount you wish to transfer to a new card must be less than your approved credit limit, thanks for your question.
I currently have a joint citi fee free account with my partner. My partner has Citi platinum card under her name only, can I apply for this platinum card under my name & transfer balance ?
Hi,
Thanks for the question. If you are transferring the balance from a Citibank card or account to another Citibank account it will be denied as you can only transfer the balances of non-Citibank credit cards.
Cheers
Jeremy
My husband and I both have our own seperate credit cards, can these 2 credit card balances be transferred into a joint Citibank credit card account?
Hi,
Thanks for the question. For information regarding joint balance transfer please view our guide here – http://www.creditcardfinder.com.au/balance-transfers-with-joint-primary-cardholders-guide.html – Citibank does not allow joint account holders on its cards, this is more common with St.George, BankSA and Bank of Melbourne credit cards. Cheers.
Jeremy
Hi,
I have a 14,500 personal loan and was wondering if I transfered my loan to a citibank platinum card and never used the card for another purchase at all I would get 12 months interest free on that debt and then the rate would be 11.9 % from that point on,no little secret things that will make it impossible to pay off?
Hi Matthew. Thanks for your question and apologies that it’s taken so long to reply. The offer has changed, please see the review and application page for the correct rates and offers – but what you’ve stated is basically correct provided you don’t use the card. Citibank do allow the balance transfer of a personal loan to their credit cards. If you were to transfer a balance a card with a no interest balance transfer promotion, the only expenses you would have to pay is the card’s annual fee (if applicable), the minimum monthly repayment (see product table) and the balance transfer rate of interest (if applicable). Once the promotional balance transfer period has expired, the rate will revert to either the cash advance interest rate or the purchase rate, in the case of Citibank it’s the cash advance rate of interest. Please see this page for more information about balance transfer revert rates. Jacob.
Can you tranfer balances from an Overdraft to the credit card?
Hi,
Thanks for the question. According to the Citibank balance transfer FAQ page: “Any account balances from other financial institutions/stores, such as:
Visa and MasterCard (all banks)
Most store cards (e.g. David Jones and Myer)
Personal Loans
Lines of credit”, can be included in a balance transfer to a Citibank credit card. Cheers.
Jeremy
Hi I have a couple of questions.
1)Is the balance transfer fee of 3% a one off payment that is just added on to the balance bought over?
2)once I bring a balance over and begin making purchases. What is paid off 1st? the money transfered or the purchases?
Hi Andrew. Thanks for your question. In the time it’s taken me to reply, Citibank have scrapped their balance transfer processing fee. The allocation of payments is as follows: the charges that attract the highest rates of interest (cash advances etc.) are paid first and the lowest interest charges (balance transfers, low interest promotions etc.) are paid last. Thanks.
hi, if the balance transfer is not paid in full by the end of the 6 months, will remainder be charged at the purchase interest rate?
Hi Mick,
After the promotional balance transfer period is finished, the remaining balance will be charged at the cash advance rate of interest. Thanks.
Cheers,
Jeremy
Can I transfer the balance of two different credit cards to consolidate the debt at 0% for 6 months?
Hi Peter,
Thanks for the question. Provided it’s from a institution that allows balance transfer to and from Citibank (http://www.creditcardfinder.com.au/balance-transfer-criteria-which-banks-am-i-able-to-transfer-my-balance-to-and-from.html) and the amount you wish to transfer is less than your approved credit limit: you can perform multiple balance transfers to consolidate your debt from multiple cards. Cheers.
Jeremy
I currently hold a Platinum Citibank Rewards Credit Card at a purchases interest rate of 20.99%. Can I transfer my existing balance to a Citibank Clear Platinum and retain the reward points. (I intend looking for a credit card with a substantially less interest rate and Citibank Clear might meet my requirements
Hi Terence. Thanks for your question. In order to be eligible for the balance transfer introductory rate of interest, you must not be bringing the balance from a Citibank credit card. For more information on balance transfer check out our guide on the topic. Cheers.
If I do a balance transfer, then also use the card for purchases, which lump am I paying off first? I don’t want to get to the 6 month point and find that I have been paying off the new purchases and the whole balance transfer amount remains and then I get hit at the cash advance rate.
Hi Mark. Please refer to our guide on the allocation of credit card repayments for further information about this issue. Thanks for the question.
Has this offer been extended to the 2012/2013 financial year? Also, does citi charge a fee on cash advances?
Hi Adam. Thanks for your question. This is an ongoing offer. Citibank domestic cash advance fees are as follows: Amounts less than $100 = $2.70 per transaction, Amounts $100 and above = 2.7% of transaction amount. Hope this helps.
hi, i was just wondering can we transfer an amount from another credit card (with another bank) to this credit card? If we don’t actually use it to make purchases, what interest rates will apply to the amount we will be paying off? (will it be cash advance etc) thanks, amanda.
Hi Amanda. Thanks for your question. For non-Citibank customers who are interested in applying for the Citibank Clear Platinum Visa Card, the outstanding balance of the existing credit card can be bought to the new card paying no interest for six months, provided you meet with the Citibank balance transfer terms and conditions (transfer up to 95% or your approved credit limit, excluded from certain institutions etc.). If you don’t use the card to make a purchase, the minimum repayment of 2.00% must be made each month. At the end of the balance transfer period, the interest rate charged will jump from 0% to the cash advance rate of interest. Hope this has helped.
Hi I interested in transferring from my Credit Card to your Platinum Clear Card, however I am currently unemployed but am married and living off his income. Would I still be eligible.
Hi Christine. In order to be eligible for this credit you will need to prove that you earn above the minimum income requirement, which is currently $35,000 p.a. To prove this you may need to provide payslips, tax returns or BAS. If don’t meet the minimum income requirements for the Citibank Clear Platinum Visa, perhaps try a low interest rate credit card? These cards have a lower minimum income requirement. Thanks.
I have already purchased my tickets for travelling…can I purchase overseas hotels with the credit card to activate the travel insurance?
If so, what is the minimum that needs to be spent on my holiday to activate this insurance?
Hi Anita. The terms and conditions say that the overseas travel ‘ticket’ must be purchased with the card. It does not give a dollar amount you must spend before you’re covered under the policy, only that you purchase a return overseas airline ticket with your card or one of the other options listed on their website (through the use of points). Hope this helps.
my husband and I are wanting to consolidate our credit card debt by taking advantage of the 0% for 6 months. We are also traveling to Europe for 8 weeks with our two young children. Does the travel insurance cover our dependants for illness , hospitalization , loss of luggage, death etc. I have read the PDF you sent to one of the other client on this forum and cannot find info regarding dependants being covered. Can you please clarify for me and direct me to the location in the document. Many thanks Louise
Hi Louise.
For information about Citibank’s complimentary insurance please refer to the terms and conditions. This document has information about the levels of cover for dependent children. Generally, if you’re travelling with a dependent child the cover benefit is increased to account for an extra minor. Thanks for the question.
Just wondering to be eligible for the travel insurance do the tickets have to be purchased with the credit card?
Also will my GF be covered?, as I am travelling with her.
Hi Bill. Thanks for your question. To be eligible for the insurance you have to purchase your pre-paid travel expenses like tickets and accommodation with your Citibank Clear Platinum Card. The cardholders spouse and dependent children will also be covered if their pre-paid travel expenses are paid for with the card. According to the Zurich (they underwrite Citibank’s insurance policies) travel insurance terms and conditions: ‘‘spouse’ means a married, de facto or affianced partner of the cardholder who is permanently living with the cardholder at the time the journey or trip starts and who travels with the cardholder for the entire journey.’ Hope this helps.
How much time the credit card will be approved online and how to submit documents to them ?
Hi Arnov. Thanks for your question. Please refer to our article on this topic for further information. Cheers.
Hi,
I want to buy a Car from Citi Bank Credit Card from a Car Dealer. Will it be termed as Cash Advance or Retail Purchase.
Thanks,
Tandy
Hi Tandy. If you’re paying using an electronic terminal the transaction will be treated as a purchase. Cheers.
Is additional card for wife included in the annual fee?
Hi Mohammad. You can have up to four additional card holders at no extra cost. Thanks for your question.
I currently hold a citibank credit card and would like to transfer my balance to this card. Is this possible and if not why?
Thanks for your information
Carl Copeland
Hi Carl. Thanks for your question. Please refer to our balance transfer page for information about the balance transfer process. Generally speaking, in order to be eligible for balance transfer your approved credit limit must be more than the amount you wish to transfer, you must not be bringing the balance from the same, or affiliated institution and only certain types of debts can be included in the balance transfer. Citibank are a little more flexible with what they allow to be transferred, they allow the transfer of personal loans to their credit cards and other accounts, but because Citibank provided credit to other lenders like IMB, Suncorp, CUA and Virgin balance transfer between these institutions may not be allowed. Hope this has helped.
I currently owe $8,500.00 on my credit card. If I transfer my balance to “Citibank Clear Platinum Card”, what will my minimum monthly payment be? My understanding is that I will have to pay a minimum of 2% of balance, so that would make it $170.00. Is that correct?
Hi Kaye. Thanks for your question. The minimum repayment for this card is 2.00%. This is payable every month until the balance has been cleared. Cheers.
I have two credit cards with balances I wish to transfer. Can I transfer from both cards.
Hi Steve. Thanks for your question. For more information on performing multiple balance transfer please refer to our page on the topic. Cheers.
I am on a tax-free scholarship. Is there any way that I can apply using after-tax earnings?
HI Anne. You’re going to have to prove that you meet the minimum income requirement in order to be eligible for this card. Please contact a Citibank representative for further information. Thanks for the question.
with a balance transfer after the initial 6 mths free, what rate does the balance revert to
Hi Karen. Thanks for your question. At the end of the balance transfer period, the interest rate reverts to the cash advance rate. Hope this helps.
Hi, I have just received a new credit card which should have been Clear Platinum Visa card but they have sent me the Clear Visa card instead. What do I do? If I cancel this and Clear Visa and reapply for the correct card, will they penalize me for it even though they have sent me the wrong card? Is it because due to my credit limit being $3500, that’s why they sent me the Clear Visa and not the Clear Platinum Visa??
Hi Thanh. Please contact your card provider to rectify this issue. Thanks for your question.
how long will this offer last?
Hi Ben. The offer will expire at the end of the year. Thanks for your question.
Hi can i apply for this over the phone
Hi Andrew. This card can be applied for over the phone as well as online. Please check the Citibank product review page for more details on how to start the application process. Thanks for your question.
can you earn points towards asia miles/ one world (cathay pacific)?
thank you
Hi Michael,
You cannot earn points towards Asia Miles or One World on this card.
Regards, Adrian
After the 6 month interest free period, what is the interest rate on balance transfers?
Some cards charge the purchase interest rate while others charge the cash advance interest rate which is higher.
Thx
Hi Rebecca. Thanks for your question. At the end of the balance transfer period, the interest rate reverts to the cash advance rate. Hope this helps. Jacob.
I understand that I can transfer the balance from my Gold Citibank Card to the Platinum. I have held it for a number of years now. Do I still get the 0% interest on the balance transfer and what % will I get charged after the 6 months is up. The site says 11.99%, but in the cons it states that at the end of the balance transfer period it reverts back to the cash advance rate. Please can you clear this point as i am a bit confused
Hi Lyn. Thanks for your question. The Citibank balance transfer offer is only available to new Citibank customers bringing a credit card debt from a non affiliated Citibank credit card. This is because Citibank will buy the credit card debt from your old provider – if both credit cards are owned by the same provider then there is no benefit to the lender. At the end of the balance transfer period, the interest rate reverts to the cash advance rate. The 11.99% is the purchase rate of interest applicable only to purchases made on the card. Cheers.
I am going overseas next year and have already paid for plane tickets etc. If I get a Citibank Clear Platinum….. does that still mean I automatically get the travel insurance or do you need to have paid for tickets through the card.
Hi David,
Thanks for your question. You need to have paid for the flight on your Citibank Clear Platinum Card to receive complimentary travel insurance.
All the best, Adrian
can you please tell me what the interest reverts to after the 6mths interest free balance transfer
Hi Jason. Thanks for your question. At the end of the balance transfer period, the interest rate reverts to the cash advance rate. Cheers.
hi
if i were to transfer my current $5000 balance on my ANZ card would that mean i would have a minimum $8000 credit limit with citibank as well as the 0% interest for a limited time?
Hi Den. Thanks for your question. The minimum credit limit for this card is $8,000. If you were successful in your request for a $5,000 balance transfer from your existing credit card, your minimum credit limit would then be $3,000. The balance transfer amount is subtracted from the minimum available credit you can apply for. Cheers.
Hello Jeremy
I was recently granted a citibank card with a credit limit of $10,000.
I am a little unclear on the 55 days interest free period versus the 6 months interest free period on purchases. On what occasions do each of these conditions apply?
For example, if I were to use the $10,000 credit to purchase a car.
What repayments would be required to allow me to have an interest free period for six months?
Would I need to pay the full amount ($10,000) back within the six month period to avoid paying interest?
Can you clarify please?
Hi Jeanette. Thanks for your question. There is a six month interest free holiday for purchases made with this card, on top of that there are also up to 55 days interest free with purchases made with this card when you’ve paid your balance in full for two consecutive months. The ways this works is that when you first activate the card and make a purchase you will get six months interest free. When this interest free period expires, you will then receive up to 55 days interest free on all purchases provided you have paid your previous credit card statements in full. Cheers.
is it possible to do a balance transfer from an overseas credit card?
Hi David. Thanks for your question. A balance transfer can only be carried out between two Australian lending institutions. Cheers.
Hi,
JUst wondering if there is an email i can send my pay details to as I don’t currently have a printer or fax machine?
Thank you!
Hi Clifford. Thanks for your question. Best to send the information to Citibank directly, please contact them directly for further information. Contact numbers for institutions can be found here. Cheers.
Hi there,
Cab I change my current Citibank credit card to a Citibank clear platinum card.
Hi Donna. Provided that you meet the application requirements for the Citibank Clear Platinum Visa Card you should be successful in your application. Please check the review page for a secure link to the application page.
hello.
What do you need as proof of income?
Thank you
Hi Rick. Generally speaking proof of income will be your last two months payslips. If you have been with your employer for less than three of four months, then you may be asked to provide a letter from your employer saying you have passed a probation period at work. Hope this helps.
Am I able to use the Citibank Clear Platinum Visa card for medical expenses? Also if I pay the balance off before the 0% interest for 6 months will I be penalised? Thanks
Hi Ali. There shouldn’t be a problem paying for medical expenses within your credit limit. If you pay off the balance within six months, you’ll only have to pay the $49 annual card fee. Please be aware the annual fee reverts to $99 in the second year.
All the best.
on the card it says that it has a purchase day free period of up to 55 days , but when i saw the fees & repayments colum it says that interest is charged from purchase date, does that mean that there are no interest free days ?
Hi Tapan. Thanks for the question. ‘Interest calculated from purchase date’ means that the interest is calculated from the day you make a purchase on your card. Up to 55 days interest free means you will get up to 55 days interest free on purchases made on the card if you have paid your statement in full for the past two consecutive months. Hope this helps.
Hi, i wanted to apply for a credit card, i have an annual income of $50,000 however i am on a sponsorship visa which is valid for 4 years would i still be eligible to apply?
Hi Gemma. Thanks for your question. Citibank cards are available to permanent Australian residents only, check this page of credit cards for temporary residents for further information.
I attempted to apply for this card to take advantage of the 0% interest rate on balance transfers. What a joke.. I was contacted on 3 occasions, each person advised I only needed to fax in my medicare care and no income details, then without consulting or advising me they ‘declined’ my application for the clear platinum card and signed me up for a normal clear card(which doesn’t have this same offer) When I called them to follow up on my application as I had an email saying it was approved yet online it said declined the reason for it being declined was I applied for a max credit limit which was lower than the minimum limit; However I requested a 8000 max limit when according to the operator the min limit is 6000 on this card… I am very disappointed. Citibank did offer to try get me the same balance transfer of the normal clear card and not the platinum card however I was after a platinum as it is what i currently have with my other bank (that i was going to cancel) as i like the platinum advantages of travel insurance etc. Again what a joke and painful process to apply. Very poor service and I think I am going to steer clear.
I understand the balance transfer interest rate is 0% for the first 6 months. At the expiry of that 6 months, does the rate revert to 11.99% or the cash advance rate?
Hi Kristy. At the end of the balance transfer period, the interest rate reverts to the cash advance rate, currently 21.74%
If I decide to cancel my card do I still have to pay the annual fee?
Hi Emma. Thanks for your question. Unless there is an annual fee waiver in the first year you have the card, the annual fee will be charged to the first credit card statement. Cheers.
Hi.
If I sign up for this card, can I do a balance transfer from two other existing Visa cards to consolidate them into your one card??
Also, can I cancel the card as soon as I pay off the debt (which may be within the first 12 months) or is there a minimum contract I have to have the card for?
And which card would be the best for me?… the Citi Clear Platinum or the Citibank Clear Platinum.
Please reply asap as I need to sort this out urgently.
Many thanks.
Hi Deanne. The card that’s right for you will depend on your personal circumstances. Please compare offers on the market to help you arrive at a decision. There is no minimum term you must have a credit card for, once all outstanding balances have been paid off the card, you’re free to close it at your discretion. You will be able to consolidate the balances from multiple credit cards into one through a balance transfer, be aware though that the amount you can transfer is generally only 95% of your approved credit limit on your new card. Hope this helps. Thanks for your question.
Just wondering whether the 6month interest free period starts from date of card activation OR the date of bank approval?
Hi Bec. Thanks for your question. The interest free period begins when the application is approved by the lender. Cheers.
I am a single Mum of 4 on a parenting pension, family tax and child support totalling approx $50,000.00 p.a. I have 3 cards totalling a max credit limit of $8,750.00. I need to consolidate to one card to reduce interest paid and would like a maximum credit limit of $10,000.00. Would this be a good option for me. Also if I am unable to qualify because of my unemployed status does Citibank offer a co-sign (guarantor) option on this credit card.
Hi Jenny. If you’re looking to consolidate multiple debts to the one credit card, a balance transfer is the way to go. Citibank do not offer a guarantor option for credit cards, nor do they offer joint account holder credit cards. The card that’s right for you will depend on your personal circumstances. Thanks for your question.
I am an additional card holder of citibank platinum card, can I still apply for the same card
regards
robert elie farah
Hi Robert. Additional card holders are free to apply for their own card any time they choose. Cheers.
Don’t quite understand the minimum credit limit….Regards
Hi Jane. Thanks for your question. The minimum credit limit is the minimum amount of credit you will be assigned when you open the account. You’re under no obligation to use the credit, but you will be able to spend a minimum of $6,000 if you’re approved for the credit card. Hope this helps.
if I buy a ticket for my son who is 20 years old with my platinum card and a dependent for tax purposes, will he be covered if he travels for less than 3 months?
Hi Dominque. Thanks for your question, You must be travelling with a dependent child in order for them to be covered by the complimentary travel insurance. Cheers.
Can I earn any frequent flier points with this card?
Hi Alexander. According to Citibank: ‘To opt in to Citibank Qantas Rewards: You must be a current Signature or Select cardholder.’ Thanks for your question.
I already have a Citibank credit card balance is $27K i want to transfer a card with a $31K balance . would that be possible?
Hi Michael. We can’t say. Citibank will assess your application based on a number of factors and allocate you a credit limit based on your financials provided at the time of application. Generally speaking, the amount you wish to transfer must be less than your approved credit limit. Thanks for your question.
How long does the travel insurance cover for ?
Can this period be extended?
Is it available for people over 65?
Hi Gary. According to Citibank: ‘Citibank Rewards Credit Card – Platinum, Citibank Clear Platinum Credit Card and Emirates Citibank Platinum Card Cardholders are eligible for International Travel Insurance, if their travel is less than six (6) consecutive months and, when prior to leaving Australia, their overseas travel ticket (but not taxes or airport or travel agent charges) was obtained by one of the following methods: cost charged to the cardholder’s Citibank card as a member of the Citibank Rewards Program, the cardholder obtained their overseas travel ticket in exchange for the cardholder redeeming their Citibank reward points, provided the redemption occurred within one month of the cardholder transferring at least 15,000 Citibank reward points to a frequent flyer program as a member of the Citibank Qantas Rewards program, the cardholder obtained their overseas travel ticket in exchange for redeeming their Qantas Frequent Flyer points, provided that the cardholder had credited a minimum of 15,000 points to their Qantas Frequent Flyer account in accordance with the Citibank Qantas Rewards program as a member of the Citi Miles program, the cardholder obtained their overseas travel ticket in exchange for redeeming their Citi Miles, provided that the cardholder had credited a minimum of 15,000 points to their Skywards account in accordance with the Citi Miles program obtained by the cardholder through the Citibank Travel Program.’ Hope this helps.
Hi can you transfer more than one balance ?
Hi Jackie. Thanks for your question. You can balance transfer up to approx 95% of the credit limit that is assigned to you on your new credit card. These funds can come from more than one card. Cheers.
I am 66 years old. Do i still qualify for travel insurance & how long is it good for?
If there is no Citibank in my town were/how do I pay for my transactions
Tim
Hi Tim. Managing and paying your account can be done online via Citibank’s online banking portal. Thanks for your question.
Hi Jeremy,
I am a permanent australian resident and own a credit card with westpac, platinum altitude with $12,000 limit. In order to get back on track I would like to transfer the outstanding balance about $10,000 to a city platinum, I earn around $65,000 what should my first step be?
regards
Hi Marco. Please watch this video (about half way down the page). It’s an interview with Julian Potter, head of Citibank credit cards. He answers common questions about balance transfers. If you meet the eligibility requirements for the card, you will need to complete the application process and inform Citibank that you would like to carry out a balance transfer. Thanks for your question.
Can I pay a credit card balance with another credit card?
Hi Elias. Thanks for your question. You can’t pay a Citibank Credit Card from another credit card. You will have to pay it from a savings or transaction account. Cheers.
I need a credit card that will provide me the highest frequent flyer points on all purchases with unlimited purchases with uncapped point limits.
Hi Victor,
thanks for your question.
At this current time many of the higher earning cards earn 1.5 Frequent Flyer points per $1 spent.
Choosing a card should take into account more than just the earn rate. Work out if your spending each year will outweigh both the cost of the card – the annual fee, and the cost of the rewards program – the Frequent Flyer membership fee. Visit our Qantas Frequent Flyer page here to see a list of cards, their earn rate, and any points caps they may have.
I hope this answers your question,
Marc.
I would apply for this credit card and use it in the usa? if i ran out of money in the last week. would i have 6 months to pay off purchases in the last week of my travel???
Also what are the fees with purchasing in the usa? at stores and food outlets etc?
thanks heaps
Hi there
I was wanting to confirm what the interest charged will be once the 6 month free interest period is over? Does it revert to the interest rate on cash advances?
Thanks
Kate
Hi Kate,
Thank you for your great question!
Any balances transferred to the Citibank Clear Platinum card and not paid by the end of the promotional period will attract the cash advance rate.
I hope this helps.
Marc.
I do not have credit history. If approved it would be my first credit card. So what would be my credit limit? I would like to have limit of AUD 8,000 though my monthly expenses is about 2000.
Hi Anil. The credit limit is determined by the financial information you provide the lender at the time of application. They will assess your information and give you a credit limit based on what size debt they think you can service. Thanks.
Hi,
Can you tell me what fees would apply for overseas transactions.
I will be travelling to Europe and would like to use this card over there. Are the additional foreign exchange fees or overseas atm fees?
Thanks
Hi Ben. Thanks for your question. The fees and charges will vary depending on how you use your card while you’re overseas.
If you’re performing a cash advance (withdrawing the banks money from an ATM), you’re up for: cash advance interest rate, cash advance fee, international ATM fee, local ATM fee, foreign currency conversion fee.
If you’re withdrawing your own money you’ve loaded onto the card from an overseas ATM: international ATM fee, local ATM fee, foreign currency conversion fee.
If you’re making a purchase: foreign currency conversion fee and purchase rate of interest (interest free days aside).
Jacob.
what are the reward points earn
Hi Robert. This card does not offer rewards when you spend in the traditional fashion, say 1 point per dollar spent, rather it gives cardholders access to Citibank World Privileges. According to their website, ‘with Citibank World Privileges, you can receive up to 25% off hotels, restaurants, shops and services worldwide.’ So at participating merchants, you’ll receive a discount on goods and services. Thanks for your question. Jacob.
If i used my citibank credit card to pay for a reverse mortgage would it be considered as a purchase or cash advance?
Hello Phillip,
thanks for the question.
While this would be classified as a retail purchase, and would therefore use the purchase rate, paying off any mortgage with a credit card isn’t usually allowed by lenders for many reasons, read here for more information.
Cheers,
Marc.
Can I apply for this card – I currently have a Citibank Master card and have done so for several years. However I want to have a lower interest rate on purchases.
Hi Karin. Thanks for your question. Provided that you meet the application criteria set out on the review and application page, you’re free to apply for this card. You can choose to keep your old card open, or close it once the new card is activated. Jacob.
I wanted to use this card on my honeymoon. Is this possible to use it overseas? Also can i have it in an account under mine and my fiances names? also is there any limit in the card on transactions? Also how long will i have to pay off the card before i get charged interest? Can you cancel the account, or is there a fee?
Hi Rose. Yes, this card can be used overseas. See this page for a list of foreign currency conversion fees for various providers. This card will have a cash advance limit (typically $1,000 per day) and you can make purchases up to your available credit limit. This card has an interest free promotion on purchases, so you won’t get charged any interest on any purchases you make (excluding cash advances) until the interest free period is finished. After that, you will be charged the standard interest rate for purchases on any transactions carried out during the promotional period, and not paid off, and on any purchases made after that points. You can add an additional cardholder to this account, although there may be a card fee for doing so. Each person will have their own card with their own name on it and a unique card number. The credit limit is shared between the two cards. You can do this when you’re applying for the card after you already have it. You are free to cancel this card, at no charge, as soon as you have paid the balance in full. Hope this helps, let us know if you need more information. Jacob.
does this card have international conversion or foreign exchange fee’s?
Hi Shannon. Thanks for your question. Yes, this card does charge an international conversion fee. Please see the fees table at the bottom of the review for this fee, or you can check this page which lists foreign currency conversion fees by provider. Please note, that the way you use your card while you’re overseas will impact the number of fees you’re charged. For instance, performing a cash advance will incur a cash advance fee, cash advance interest rate, cross currency conversion fee, international ATM fee and local ATM operator fee – while performing a purchase will incur the purchase rate of interest (excluding interest free days) and the cross currency conversion fee. Please compare travel money options here.
Can you explain what interest would be charged and on which amount if say you made purchases of $5000 (interest free for 6 months) and only paid $3000 off the balance. Does the interest rate then revert to 11.9% on the outstanding balance only or on the full amount of the original purchases?
Hi Cornelia. Thanks for your question. To make it a little clearer for you, you can only be charged interest on what you actually owe. So, if you owe $2,000 from the original balance, you will only be charged interest on that amount. Hope this helps explain things. Let me know if you would like more information. Jacob.
Hi
Do you have to go to a branch with 100 points of ID is this done electronically?
Thanks
Hi Mark. Thanks for your question. You can provide identification online during the online application process. If you have been asked to provide identification after the application is complete, you can fill out a Citibank identification form and fax it to them. If your application has been conditionally approved on the basis of you verifying your identity, Citibank will let you know the best way to do this. Jacob.
What does the interest rate revert to after the 6 month period?
Once the card is ordered when does the 6 month period begin?
Are there extra charges or an interest rate change on use of the card overseas?
Hi Olivia. Thanks for the question. The balance transfer promotional rate reverts to cash advance rate when the promotional period ends. This period will begin when your application is approved. And the funds are transferred when you activate the card. If you’re using this card overseas, extra charges will vary depending on how you use the card. If you’re making a purchase then there’s the purchase interest rate (interest free days aside) and the foreign transaction fee. If you’re withdrawing cash, there’s the international and local ATM fees, the cash advance rate, cash advance fee and foreign transaction fee. Hope has helped. Jacob.
Can you suggest the best option for a credit card that is low interest, possibly zero interest for 6 months, that is able to be used in Australia and overseas without extra charges?
Hi Olivia. Thanks for your question. I can go and suggest a card outright; however, you can have a look at this page which has a section that compares credit cards with no foreign currency conversion fee. Some of the Bankwest Cards have an interest free period when you first use the card to make a purchase. Please let me know if you have any questions. Jacob.
Can you make a transfer form two other cards to your one
HI Ann. Thanks for your question. Yes, it is possible to do this. Citibank allow you to transfer from multiple credit cards with other banks to the one Citibank card / account. You do this when you apply for the card. Let me know if there’s anything else you want to know. Jacob.
Can I set-up BPAY facilities for bills. Do you have any restrictions to what company you can use BPAY with?
How does the travel insurance work?
Hi Trudy. Thanks for your question. In order to make a BPAY payment, you will need to have the biller code for the merchant you wish to pay. If you don’t have the code, you can’t make a payment. Some merchants will process BPAY payments as a cash advance, while others will process them as purchases, you will have to check with the merchant first. About the travel insurance, you’re covered for a period of up to 6 months (for platinum cards) when you pay for an international return ticket on your card or you use rewards to purchase the ticket. There are restrictions around pre-existing medical conditions. A spouse and dependent children are also covered if you pay for their ticket on your card and they’re travelling with you. You’re covered for a range of things including international travel insurance and interstate flight inconvenience insurance. There’s too much to list here, so I have sent the policy document to you email for your consideration. Jacob.
In regard to purchases – is the card interest free on all purchases for 6 months. For instance if I were to spend $300 in one transaction then continue to spend in various denominations for a period of 6 weeks. Would the total amount be interest free or just the 1st purchase?
Also we are planning a trip to the UK in June can we use it there in this way? and what would the charges be?
Regards
Hi Sharon. Yes, no interest will be charged on any purchases made within the promotional period. At the end of the promotional period the standard rate for purchases will be charged on any unpaid balance. If you take this card overseas and use it for purchases, you will still get the interest free days; however, the balance will be greater as international transaction fees will be added to the balance of the purchase. You will be charged the cross currency conversion fee – check the fees table at the bottom of the page for more info. Jacob.