Citibank Clear Platinum Visa Card – Rates & Fees

Posted December 26th, 2008 and last modified October 28th, 2014
Citibank Clear Platinum Card Find out more Go to site
What happens when I click Go to site?
  • Clicking Go to site will take you to your Online Application on the bank's website. You do not need to be an existing customer of this bank to apply.
  • Your application will typically take you no more than 10-15 minutes to complete
  • Once approved, you will typically receive your credit card within 1-2 weeks
Click here to start your application >>
Pros
  • A low interest rate on balance transfers and purchases
  • Includes complimentary purchase protection
Cons
  • At the end of the balance transfer period, the interest rate reverts to the cash advance rate
  • Being a platinum card, there is a higher annual fee than other low interest credit cards in the market. It is however one of the lowest annual fees for a platinum credit card
Overall

One of the most competitive credit card offers currently available in the market. It's important you manage your spending wisely, and keep track of your balance transfer to make the most of this credit card offer.

Now you can get a low-rate credit card that rewards you for spending and also gives you the option to transfer balances from existing cards.

The Citibank Clear Platinum Visa credit card offers a competitive interest rate on purchases and a discounted annual fee for the first year. This card offers 0% p.a. interest on balance transfers for a limited period, after which any leftover balance attracts the card’s cash advance rate.

The Clear Platinum Visa comes with a generous credit limit and it also offers cardholders a unique rewards program. Security comes in the form of various complimentary insurance covers and special features. The Citibank Classic credit card also offers rewards and the option to transfer balances, although it attracts a higher interest rate in comparison to this card.

Product NameCitibank Clear Platinum Card
Balance Transfer Rate0% p.a. for 9 months
Balance Transfer Revert Rate
The interest rate after the balance transfer ends.
Cash Advance Rate (21.74% p.a.)
Interest Rate on Purchases0% p.a. for 9 months (reverts to 13.99% p.a.)
Offer end date6 January 2015
Annual Fee$49 p.a. annual fee for the first year ($99 p.a. thereafter)
Interest Free Period
on Purchases
The Interest free period on purchases is the period or number of days you don't have to pay interest on your card purchases. This would usually start from the first day of your credit card statement and not when the purchase is made.
up to 55 days
Interest Rate on Cash Advances21.74% p.a.
Minimum Credit Limit
This is the lowest credit card limit that you can request. It is possible to apply for a higher credit card limit but not a lower one than this figure.
$6,000
Maximum Credit Limit
This credit limit may not be issued to you immediately on application. This is the maximum credit limit for this card which must be applied for or offered to you after you are approved and have already opened the account.
$60,000
Minimum Monthly Repayment2%
Minimum Income$35,000 p.a.
Card TypeVisa
Late Payment Fee$10
Foreign Currency Conversion Fee (VISA)3.3% of transaction value
Complimentary Travel InsuranceNo
Available to Temporary ResidentsNo
Joint ApplicationNo
Minimum Income$35,000
Minimum Age18 years of age
Available to Temporary ResidentsNo
Credit Rating RequirementGood
Min Credit Limit
This is the lowest credit card limit that you can request. It is possible to apply for a higher credit card limit but not a lower one than this figure.
$6,000
Max Credit Limit
This credit limit may not be issued to you immediately on application. This is the maximum credit limit for this card which must be applied for or offered to you after you are approved and have already opened the account.
$60,000
Annual Fee$49 p.a. annual fee for the first year ($99 p.a. thereafter)
Minimum Repayment2%
Late Payment Fee$10
Over Limit Fee$40
Cash Advance Fee3.5% of transaction amount
Overseas Cash Advance Fee$5
Overseas Emergency Replacement$0
Overseas ATM Balance check$0
Overseas ATM Withdrawal Fee$5
Foreign Currency Conversion Fee (VISA)3.3% of transaction value
Gambling Transactions AllowedNo
Additional Cardholder Fee$0
Number of Additional Cardholders4
BPAYYes
ChequeYes
Direct DebitYes
Australia PostYes
Phone BankingYes
Internet Banking TransfersYes
In BranchYes
MailYes
Pros
  • A platinum credit card with a low ongoing purchase rate and introductory balance transfer offer.
  • Access to Platinum Visa benefits including the Visa Concierge Service, and access to Citibank World Privileges for a low annual fee of just $99 ($49 for first year).
  • A 0% p.a on balance transfers and purchases for the first 9 months.
Cons
  • After the balance transfer period finishes, you will be charged the cash advance rate on the remaining outstanding balance, which is 21.74% p.a.

Citibank Clear Platinum Visa credit card review

This competitive credit card uses payWave technology that allows you to check out sooner when shopping at merchants who use suitable technology in their EFTPOS systems. A personal budgeting tool helps you keep track of your spending, while free Citi alerts keep you informed about all the transactions that take place using your card. Emergency card replacement within Australia ensures you get a replacement card within 24 hours. If you face any problems you can get in touch with Citibank customer service 24/7, plus you also get access to a personal concierge.

Benefits of being a Citibank Clear Platinum Visa Card holder

  • Balance transfer offer.

    The balance transfer offer this card comes with allows you to transfer balances from your existing credit cards. This offer comes with a 12-month interest-free period. Once the 12-month period is over, the remaining balance attracts the cash advance rate.

  • Complimentary insurance.

    When you get this card you also get Transit Accident Insurance, Purchase Cover Insurance and Extended Warranty Insurance. In addition, you can also make use of the card’s Guaranteed Pricing Scheme.

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Features of the Citibank Clear Platinum Visa credit card

  • Rewards. While this credit card does not give you the ability to earn reward points, it still rewards you for being a cardholder. As part of the Citibank Dining Program you stand to receive a free bottle of wine every time you dine. You can also enjoy discounted movie tickets, savings of up to 25% off on offers via Citi World Privileges, as well as all the benefits that come with being a Visa Platinum cardholder.
  • Interest rate. Citibank promotes this card as a low-rate credit card, so expect to find a competitive variable interest rate. Balance transfers don’t attract any interest for the first 12 months, but you then have to pay the cash advance rate on any leftover balance.
  • Fees. This credit card attracts an annual fee of $99 p.a., although in the first year you have to pay only $49. Additional Citibank Clear Platinum credit cards do not attract any annual fees, and you can get as many as four additional cards. Other fees you might incur include late payment fees, over limit fees, payment dishonour fees, local and overseas cash advance fees, and over-the-counter transaction fees.
  • Security. This card is Fraudshield protected. This ensures that Citibank will call you if it detects any irregular transactions, even if it requires calling you while you are overseas. All you have to do is provide a number where the bank can reach you. Credit Repayment Protection is optional.


How to apply for the Citibank Clear Platinum Visa credit card

Applying for the Citibank Clear Platinum Visa card is easy. Click on ‘Go to site’ to submit an online application. To apply, you have to meet the following eligibility criteria:

  • You are over 18 years old
  • You have a good credit rating
  • You are a permanent Australian resident
  • You earn a minimum of $35,000 per annum

To complete the application process you have to submit a range of information for the bank to verify your credentials. You’ll need to supply:

  • Contact details
  • Employment-related information, including your employer’s contact details and your primary occupation
  • Gross income and monthly expenses
  • Self-employed individuals have to submit the name of an accountant, an accounting firm and a phone number
  • If opting for a balance transfer, submit all relevant details

While the Citibank Clear Platinum Visa credit card is a competitive option, there are other cards you should consider when shopping around. Compare your options before deciding on one card and submitting an application.

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Rates and fees mentioned in comments are correct at the time of publication.
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340 Responses to Citibank Clear Platinum Visa Card – Rates & Fees

  1. Default Gravatar
    Farooq | June 29, 2014

    Hello,
    I am thinking to apply for Citibank Clear Platinum Card. To receive the o% balance transfer offer do I have to mention my balance transfer details in the application or I can do that any time later on within the promotional period. Also do I have to do a $1000 purchase along-with balance transfer to be eligible.

    • Staff
      Shirley | June 30, 2014

      Hi Farooq,

      Thanks for your question.

      You’ll need to request the balance transfer during the application. You don’t need to make a $1,000 purchase for the balance transfer to be eligible.

      It applies on balances you transfer with this offer at point of application, and on all purchases and cash advances for a period of six months from the date your account is approved.

      Cheers,
      Shirley

  2. Default Gravatar
    Nathan | May 22, 2014

    Hello. If I transfer a balance from my current credit card and then made purchases using the new card from Citibank which balance would get paid off first…. The balance transfer amount or the purchase amount? This will obviously make a difference in relation to the interest rate charged at the end of the 6 month promo period if there is an outstanding balance on the card.

    • Staff
      Shirley | May 23, 2014

      Hi Nathan,

      Thanks for your question.

      I’ve taken this information from the MoneySmart website; “When you make a payment on your new card, there are two ways it can be applied. 1) The credit card issuer will apply it to the balance with the highest interest rate (for example, purchases you have made at the standard interest rate or cash advances at the cash rate, whichever has a higher interest rate). 2) With the credit card issuer’s agreement, you may request that payments be applied in a different way (for example, that any payments made during the balance transfer period will be applied to the balance transfer amount, even if the interest rate is lower)”.

      Cheers,
      Shirley

  3. Default Gravatar
    Ruby | May 2, 2014

    Hello,
    how long am I obligated to keep the credit card before I pay it off completely and close account.
    thanks

    • Staff
      Jeremy | May 5, 2014

      Hi Ruby

      Thank you for your question. There is no obligation to keep the credit card for any set period of time. Once you pay off the credit card in full you can request to have account cancelled.

      Cheers,
      Jeremy

  4. Default Gravatar
    Liuba | April 17, 2014

    hi, i would like to transfer my credit card over to Citibank Platinum, how ever i am still owing roughly 4k left.
    is this possible?

    • Staff
      Shirley | April 17, 2014

      Hi Liuba,

      Thanks for your question.

      This will depend on who currently provides your existing credit card, and what your new approved credit limit will be. Please read this page for more information.

      Cheers,
      Shirley

  5. Default Gravatar
    | March 19, 2014

    Can I borrow a cash amount of $1,000 interest free for the first 6 months using this card?

    • Staff
      Jacob | March 20, 2014

      Hi, Emma.

      Thanks for your question.

      This product currently offers an interest free promotion on cash advances for the first six months you have the card. This means you can make a cash withdrawal from an ATM or perform a cash transaction (like electronically transferring the funds from your online account to another account) and not pay any interest on this / these transactions for the promotional period. After that, the cash advance rate of interest will apply to any balance you have not paid back from the promotional period.

      I hope this helps. Please let us know if you need more information.

    • Default Gravatar
      emma | March 20, 2014

      Thanks Jacob. Do I apply for the card online or at a bank branch?

    • Staff
      Jacob | March 20, 2014

      Hi, Emma.

      The choice is up to you. You can apply through the applications links offered on our website, in person at a Citibank branch or over the phone.

      An online application should take about 10 to 15 minutes and you’ll have a response within a minute of completing the application.

      Thanks for your question.

  6. Default Gravatar
    Nikki | March 2, 2014

    Hi, I was just wondering how I find out if the promotion offer above was still applicable? In particular the 0% on purchases and cash advances? I have just tried to call the bank, and they cannot seem to confirm this? thanks!

    • Staff
      Jacob | March 3, 2014

      Hi, Nikki.

      Thanks for getting in touch with us.

      I can confirm this promotion on cash advances and purchases. This offer is not listed on the Citibank website. Sometimes, there are different offers made available through third party websites, like CreditCardFinder.com.au – if you would like to apply for this product, please use the links provided on this page to start your application.

      I hope this has helped.

    • Staff
      Jacob | March 3, 2014

      Hi, Nikki.

      Thanks for your question.

      The offer is current. Sometimes the customer service staff are not across all of the promotions and deals that are offered by third party websites, such as CreditCardFinder.com.au – if you would like to apply for this offer, please use the application links provided on the review page.

      I hope this helps.

  7. Default Gravatar
    Caron | February 28, 2014

    If I choose to cancel the credit card before 1 year of credit card ownership, is there a fee? (I understand that the balance would need to be at nil or paid out upon closure)

    • Staff
      Jacob | February 28, 2014

      Hi, Caron.

      The current promotion charges a half priced annual fee in the first year, the full annual fee will be charged in subsequent years. You can cancel the card in the first year and only pay a half priced annual fee.

      Thanks for your question.

  8. Default Gravatar
    Mark | February 20, 2014

    Hi, can I obtain a cash advance electronically (i.e. transfer an amount off this card online, not out of an ATM) and avoid the 3% cash advance fee that an ATM would attract?

    Thanks,

    Mark

    • Staff
      Jacob | February 20, 2014

      Hi, Mark.

      The cash advance fee applies to all transaction considered a cash advance, including electronic funds transfer from your credit card account to a nominated account.

      Thanks for your question.

  9. Default Gravatar
    Faisal | February 17, 2014

    Hi guys, this card has 0% cash advance option but is there any fee related to cash advance if i apply through creditcardfinder? i called to Citibank today; they said – 3.5% fee will be charged on cash advance (one off).(its not interest charge on cash adv. – its one off fee)

    • Staff
      Jacob | February 18, 2014

      Hi, Faisal.

      There is a cash advance fee charged when you use your card to withdraw from the ATM. This is separate to the cash advance rate of interest, which is currently waived for the first six months you have the card. You can view applicable fees and charges by having a look at the table at the bottom of the page.

      Thanks for your question.

    • Default Gravatar
      Faisal | February 18, 2014

      Thanks Jacob for your prompt reply

  10. Default Gravatar
    Lak | January 6, 2014

    Is 0% on Cash advances, purchases and balance transfer for 6 months is still available?

  11. Default Gravatar
    Don | December 1, 2013

    Is this promotion still on offer? I called Citibank today and they said there was no 0% promotion for purchases and cash advances for 6 months, only for balance transfers.

    So I understand that by 0% on balance transfers, purchases and cash advances, I am essentially having a credit card that can purchase items and withdraw from an ATM without incurring interest for 6 months?

    • Staff
      Jacob | December 2, 2013

      Hi Don.

      Thanks for your question.

      The information you’ve stated about this card is correct. The Citibank call centre staff may not be up to date with the offers promoted on partner websites like ours.

      I hope this helps and let us know if you have any further questions.

  12. Default Gravatar
    Ruth | October 31, 2013

    We’re looking for an unsecured bridge loan in the $20-25K range to cover a condo down payment for my aunt until her house is sold (husband recently passed) & she can pay down the condo principal by 2/3′s. Her income is mostly pension & interest earnings. Sale should be completed well within the 6 month period. Would she qualify for this?

    • Staff
      Jacob | October 31, 2013

      Hi Ruth.

      Thanks for your question..

      Please have a look at the eligibility requirements table at the bottom of the review page. Income from the pension and interest generating assets will count towards meeting the minimum income requirement. The credit limit on this account will be based on the financial information your aunt provides during the application. If approved, it should only be a week to two weeks before you have the card and are ready to access the funds.

  13. Default Gravatar
    Mick | October 26, 2013

    Hi Guys, I notice there is a requirement of salary being a minimum of 35K, however my part time job only pays just under that, but my income from property is twice that again (thus why I only work part time). Do you consider income as whole or would you consider me not meeting the 35K min requirement?

    • Staff
      Jacob | October 28, 2013

      Hi Mick.

      Thanks for your question.

      The application requirement is that you currently earn a taxable income of $35,000 or more. There’s space to enter your total gross salary (before tax) and other gross income from sources like shares or property. This combined figure is used to determine your eligibility.

      I hope this helps.

  14. Default Gravatar
    Trisha | October 20, 2013

    Good morning

    I am wondering if I transfer my balance from my other credit card over to Citibank, and then pay it out within the six month interest free period I will not pay any interest is this correct. When you pay money onto your credit card, does it pay out the transfer amount first and then any new purchases after that?

    • Staff
      Jacob | October 20, 2013

      Hi Trisha.

      Thanks for your question. That’s correct about the balance transfer promotion. And if you have multiple balances on your card attracting different rates of interest, the balances that attract the highest rates of interest will be paid first, and then the second highest and so on.

      Thanks for your question.

  15. Default Gravatar
    Knett | October 14, 2013

    Hi, we are renovating and instead of going through the bank for an additional $23,000, we are thinking of getting the Citibank Clear Platinum Card with 0% for 6 mths on purchases and cash advances. Then buy and cash advance what we need on that card up to $23,000. Then when we have done this, we would do a balance transfer for 95% of the St George Vertigo Mastercard (they have already told us we are approved for $25,000 credit limit, as part of our home loan with them). My question is would we need to use and do the balance transfer by the end of the first month of the Citibank card, to keep the 0% or do we have 5 months or so (not that we need that long) as long as we pay the minimum repayment each month? Also when the balance transfer occurs does this keep the 0% of the Citibank offer or would this void it? Thanks

    • Staff
      Jacob | October 14, 2013

      Hi Knett.

      Thanks for your question.

      Double check with St.George as to whether taking out the Citibank offer will reduce the available credit limit offered by St.George. The Citibank cash advance offer currently gives six months interest free on cash advances. So there will be no interest charged on any cash advances you make on the card for the first six months. All you need to do is keep making the minimum repayment to stop the account from going into arrears. If you decide to transfer the balance of your Citibank card half way through the promotional offer, you will still have the remaining months at the promotional interest rate.

      I hope this helps.

  16. Default Gravatar
    Diana | September 30, 2013

    Will i be charged interest as soon as i get a cash out from the atm?

    • Staff
      Jacob | October 1, 2013

      Hi Diana.

      This card currently has an interest free promotion on cash advances.

      Thanks for your question.

  17. Default Gravatar
    theodora | August 6, 2013

    hi – could you please confirm the interest rate after 6 months at 0% that I will be charged on the outstanding balance. For example, I obtain a new card in Sept i have it for 6 months which will Feb. What will be the rate for the outstanding balance owing in 2014?
    look forward to you response.

    • Staff
      Shirley | August 7, 2013

      Hi Theodora,

      Thanks for your comment.

      All Citibank balance transfer offers will revert back to the cash advance rate after the balance transfer period. Please check the ‘cash advance rate’ in the product table above of this page.

      Cheers,
      Shirley

  18. Default Gravatar
    Ben | July 19, 2013

    There is a note saying that the interest rate on purchases will increase on October 1st 2013. Is this for all cardholders or does it only apply to those applications after this time?

    • Staff
      Jacob | July 19, 2013

      Hi Ben. Thanks for your question. The interest rate increase will apply to all Citibank Clear Platinum cardholders. I hope this helps. Jacob.

  19. Default Gravatar
    Jacinta | July 17, 2013

    I was wondering about the fees for purchases overseas. The terms and conditions do not state that the 6 month interest free excludes overseas purchases. And please inform me if there are any fees for overseas cash advances also as terms and conditions did not state as an exception to the 6 month rule. And can I be approved for this card if I am not transferring any balances from another card?
    Thanks

    • Staff
      Jacob | July 17, 2013

      Hi Jacinta. Thanks for your question. You can still apply for this card if you are not going to transfer a balance from another card. Where did you read that the interest free period excludes overseas purchases and cash advances. There are fees for overseas cash advances and purchases though. Although you won’t get charged interest on the transaction, if you make a purchase overseas you’ll still get charged the currency conversion fee. If you withdraw money from an overseas ATM, you may be charged local and international ATM fees, a cash advance fee and a currency conversion fee – just not the rate of interest. I hope this has helped. Please get in touch with us if you need more information about this card. You can find the fees I’ve mentioned in this reply in the fees and repayments table at the end of the review. Jacob.

  20. Default Gravatar
    Jeremy | July 17, 2013

    So i have just been approved, and if i needed to take out $5000 and repay it within a month i will not be charged a cash advance as compared to other banks at around 20%?

    • Staff
      Jacob | July 17, 2013

      Hi Jeremy. Thanks for your question. That’s correct, at the time of writing this card offers an interest free promotion on cash advances as well as purchases. You may still be charged a cash advance fee; however, the cash advance rate of interest will not be charged until after the promotional interest free period is over. Jacob.

  21. Default Gravatar
    Chelle | July 2, 2013

    What is the current balance transfer rate for an existing customer?

  22. Staff
    Jacob | July 1, 2013

    Hi Nick. Thanks for your question.

    If you’re interested in a credit card to take overseas with you, please have a look at our travel money comparison page. It has a comparison of credit cards, debit cards and travel credit cards that have no foreign currency conversion fee.

    If you’re already a Citibank cardholder you can apply for a second card with Citibank. You will not be able to transfer the balance from your existing Citibank credit card to a new Citibank credit card under a promotional balance transfer rate of interest. To be eligible for a balance transfer promotion, you need to be bringing the balance from a non-Citibank credit card, store card, charge card, personal loan or line of credit. If you’re brining a balance from a non-Citibank credit card, there is no fee for processing a balance transfer. You can generally add an additional cardholder to the main account. Please check the fees and repayments table at the bottom of the review page for more information about the number of additional cardholders you can add to each account and the cost for doing so. I hope this has helped. Jacob.

  23. Default Gravatar
    Sue | June 22, 2013

    Hello, my situation is unique, compared to most others!
    I am on a Disability Allowance (DSP), I get Spousal Maintenance plus my sons pay board, coming to a total of $58,353.60/year!
    I am a Kiwi living permanently in Australia and have for 2 1/2 years, so far, but I do not have a drivers licence. My credit rating is and has always been outstanding! I am currently in the early stages of a 12 month training course about internet business’ & marketing. I will start making money within the next few weeks as we are to put what we learn into practice immediately once I have developed my first product/s and by the end of the course I will have tripled my current income to where I will no longer need the DSP or Spousal Maintenance, yay! So, I need this credit card to get me started. I just thought I’d be ‘straight-up’ and hide nothing in the hope the company will see my positive intention to further my life. What is your opinion and do you think it is worth me applying? Sorry this is such a long question :-)

    • Staff
      Jacob | June 24, 2013

      Hi Sue. Thanks for your question. I’ll start by saying that we are not the card provider, Finder.com.au is a comparison and information service.

      If you’re looking for credit to fund business expenses, you may want to consider a business credit card.

      If you meet the eligibility requirements for a card (listed at the bottom of the review and application page), you can apply for the card. If you’re looking to support your application with the information you’ve stated above, you may want to consider speaking to a lender in person. They may be able to suggest a different form of credit to a credit card more suited to your purposes.

      Jacob.

    • Default Gravatar
      Sue | June 24, 2013

      Thanks Jacob,
      I appreciate your advise and will look at doing that!
      Regards Sue

  24. Default Gravatar
    Trudy | June 20, 2013

    I have read on your forum and I was told I can transfer a balance from a Citibank Platnium Rewards card to a Citibank Clear card with 0% as long as we have been members for 9 months…. we have been approved a Citibank Clear card and they are now saying they cannot transfer…..

    • Staff
      Marc | June 20, 2013

      Hello Trudy,
      thanks for the comment.

      I believe there has been some confusion with the comment you’re referring to. While the purchase and cash rate offer is able to be taken up by existing Citibank cardholders provided their existing account has been opened for 9 months and they’ve made no credit limit increases in the past 6 months, balance transfers to the Citibank Clear Platinum are only allowed from non-Citibank card providers. I have amended the comment you’re referring to, so thank you for your feedback in regards to this.

      come any other bank

  25. Default Gravatar
    Kaye | June 13, 2013

    Can you do multiple balance transfers with this offer?

    • Staff
      Jacob | June 13, 2013

      Thanks for your question Kaye. Citibank will allow you to transfer from up to four non-related institutions up to 80% of your approved credit limit. Jacob.

    • Default Gravatar
      Kaye | June 13, 2013

      Thanks Jacob! Another question – what if I’ve got interest free promotional items on my old credit card that doesn’t expire until next year and purchases that I’d like to transfer to citibank, which balance will be transferred to citibank – my monthly purchases or the interest free promotional items with longer expiry?

    • Staff
      Jacob | June 14, 2013

      Hi Kaye. The entire amount will be transferred. When you elect to transfer a balance, you enter the card number you want to transfer from and the amount you wish to transfer. If you have interest free promotions on your old card and you transfer the balance across to a new credit card, the transactions on the old card that were not accruing any interest will be subject to the new interest rate offered under the balance transfer. Thanks for your question. Jacob.

  26. Default Gravatar
    Justin | June 13, 2013

    No worries thanks. Also the cash advance at 0% is that for the life of the card or is that just a once off for the first 6 months of the card? I mean does it reset every 6 months period on the 0%

    Regards

    • Staff
      Jacob | June 13, 2013

      Hi Justin. Thanks for your question. The interest free promotion on cash advances starts from when the card is activated. Once the interest free promotional period has finishes, cash withdrawals will be charged at the ongoing cash advance rate of interest. Jacob.

  27. Default Gravatar
    Justin | June 10, 2013

    Hello I am looking to apply for this credit card due to the 0% cash advance for the first 6 months. Will there still be a 2% monthly payment each month within the 6 months?
    Regards. Justin.

    • Staff
      Jacob | June 11, 2013

      Hi Justin. Thanks for your question. The minimum monthly repayment applies each statement period. It’s the minimum amount you need to pay to stop your account from going in to default. Even if you have an interest free promotion offered with the card, the minimum monthly repayment will still apply. Hope this helps. Jacob.

  28. Default Gravatar
    Kaye | June 8, 2013

    If I make any new purchases on the card, I’d like to know what will be paid first – the balance transfer or the new purchase?
    Thanks!

    • Staff
      Jacob | June 8, 2013

      Hi Kaye. Thanks for your question. Transactions that attract the highest rate of interest will be paid off first and transactions that attract lower rates of interest will be paid second. Hope this helps. Jacob.

  29. Default Gravatar
    Steve | June 4, 2013

    When I applied for the card, I was asked the following:

    1. What is the amount you wish to transfer?
    2. What is the credit limit you wish to apply for?

    Naturally I believed these to be the same amount…right?

    Wrong.

    I discovered that I can only transfer 80% of the credit limit on the new card. I am not a stupid, lazy or ignorant person by nature, so I questioned my powers of observation on the clarity of this matter during the application process.

    The 80% condition is hidden in small writing on page 2, in the area commonly (an cynically) called “the fine print”.

    Why is this crucial condition not put up in bold print, highlighted and made clear? Is Citibank afraid of the response?

    My balance is what I want to transfer. I made this clear in my application.

    Therefore this card is not a “balance transfer” technically. It should be called a “partial balance transfer”.

    What are your thoughts on this?

    Why doesn’t the application form automatically flag this issue by alerting you that the credit limit is not enough for the transfer amount?

    Very (did I mention “very”?) frustrating….

    • Staff
      Jacob | June 4, 2013

      Hi Steve. It is true that you’re only able to transfer up to a certain amount with some providers. If you would like to have a look at a comparison of maximum balance transfer amounts per provider, please check this page. We have taken your feedback on board and will consider listing the maximum balance transfer amount on the product information table. Apologies if this has been a frustrating experience for you, our intent is to make the process as simple and as easy to understand as possible. Your feedback is appreciated, and it’s how we improve our user experience. Thanks for your comments. Jacob.

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    Maria | May 27, 2013

    I used to have a Citibank credit card, I paid it off and closed it. I am not earning any more than $20,000 per year now and I want to transfer $10,000 into a cheap balance transfer credit card. This would help reduce my debt with cheaper interest I am paying now.

    • Staff
      Jacob | May 27, 2013

      Hi Maria. Thanks for your question. With your income, you may want to consider a low interest rate credit card. Please check each card’s review and application page for information about the minimum income requirements for each card. You may not be able to transfer the entire amount as each institution will allow you to transfer a certain percentage (or the whole amount) of your credit limit. Let us know if there’s anything else you would like to know about balance transfers, this video from Fred may be useful. Jacob.

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    Sharon | May 16, 2013

    In regard to purchases – is the card interest free on all purchases for 6 months. For instance if I were to spend $300 in one transaction then continue to spend in various denominations for a period of 6 weeks. Would the total amount be interest free or just the 1st purchase?
    Also we are planning a trip to the UK in June can we use it there in this way? and what would the charges be?

    Regards

    • Staff
      Jacob | May 16, 2013

      Hi Sharon. Yes, no interest will be charged on any purchases made within the promotional period. At the end of the promotional period the standard rate for purchases will be charged on any unpaid balance. If you take this card overseas and use it for purchases, you will still get the interest free days; however, the balance will be greater as international transaction fees will be added to the balance of the purchase. You will be charged the cross currency conversion fee – check the fees table at the bottom of the page for more info. Jacob.

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    Ann | May 8, 2013

    Can you make a transfer form two other cards to your one

    • Staff
      Jacob | May 8, 2013

      HI Ann. Thanks for your question. Yes, it is possible to do this. Citibank allow you to transfer from multiple credit cards with other banks to the one Citibank card / account. You do this when you apply for the card. Let me know if there’s anything else you want to know. Jacob.

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    olivia | May 5, 2013

    What does the interest rate revert to after the 6 month period?

    Once the card is ordered when does the 6 month period begin?

    Are there extra charges or an interest rate change on use of the card overseas?

    • Staff
      Jacob | May 6, 2013

      Hi Olivia. Thanks for the question. The balance transfer promotional rate reverts to cash advance rate when the promotional period ends. This period will begin when your application is approved. And the funds are transferred when you activate the card. If you’re using this card overseas, extra charges will vary depending on how you use the card. If you’re making a purchase then there’s the purchase interest rate (interest free days aside) and the foreign transaction fee. If you’re withdrawing cash, there’s the international and local ATM fees, the cash advance rate, cash advance fee and foreign transaction fee. Hope has helped. Jacob.

    • Default Gravatar
      olivia | May 6, 2013

      Can you suggest the best option for a credit card that is low interest, possibly zero interest for 6 months, that is able to be used in Australia and overseas without extra charges?

    • Staff
      Jacob | May 6, 2013

      Hi Olivia. Thanks for your question. I can go and suggest a card outright; however, you can have a look at this page which has a section that compares credit cards with no foreign currency conversion fee. Some of the Bankwest Cards have an interest free period when you first use the card to make a purchase. Please let me know if you have any questions. Jacob.

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    Mark | May 2, 2013

    Hi

    Do you have to go to a branch with 100 points of ID is this done electronically?

    Thanks

    • Staff
      Jacob | May 2, 2013

      Hi Mark. Thanks for your question. You can provide identification online during the online application process. If you have been asked to provide identification after the application is complete, you can fill out a Citibank identification form and fax it to them. If your application has been conditionally approved on the basis of you verifying your identity, Citibank will let you know the best way to do this. Jacob.

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    Cornelia | April 19, 2013

    Can you explain what interest would be charged and on which amount if say you made purchases of $5000 (interest free for 6 months) and only paid $3000 off the balance. Does the interest rate then revert to 11.9% on the outstanding balance only or on the full amount of the original purchases?

    • Staff
      Jacob | April 19, 2013

      Hi Cornelia. Thanks for your question. To make it a little clearer for you, you can only be charged interest on what you actually owe. So, if you owe $2,000 from the original balance, you will only be charged interest on that amount. Hope this helps explain things. Let me know if you would like more information. Jacob.

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    shannon | April 17, 2013

    does this card have international conversion or foreign exchange fee’s?

    • Staff
      Jacob | April 17, 2013

      Hi Shannon. Thanks for your question. Yes, this card does charge an international conversion fee. Please see the fees table at the bottom of the review for this fee, or you can check this page which lists foreign currency conversion fees by provider. Please note, that the way you use your card while you’re overseas will impact the number of fees you’re charged. For instance, performing a cash advance will incur a cash advance fee, cash advance interest rate, cross currency conversion fee, international ATM fee and local ATM operator fee – while performing a purchase will incur the purchase rate of interest (excluding interest free days) and the cross currency conversion fee. Please compare travel money options here.

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    rose | April 15, 2013

    I wanted to use this card on my honeymoon. Is this possible to use it overseas? Also can i have it in an account under mine and my fiances names? also is there any limit in the card on transactions? Also how long will i have to pay off the card before i get charged interest? Can you cancel the account, or is there a fee?

    • Staff
      Jacob | April 15, 2013

      Hi Rose. Yes, this card can be used overseas. See this page for a list of foreign currency conversion fees for various providers. This card will have a cash advance limit (typically $1,000 per day) and you can make purchases up to your available credit limit. This card has an interest free promotion on purchases, so you won’t get charged any interest on any purchases you make (excluding cash advances) until the interest free period is finished. After that, you will be charged the standard interest rate for purchases on any transactions carried out during the promotional period, and not paid off, and on any purchases made after that points. You can add an additional cardholder to this account, although there may be a card fee for doing so. Each person will have their own card with their own name on it and a unique card number. The credit limit is shared between the two cards. You can do this when you’re applying for the card after you already have it. You are free to cancel this card, at no charge, as soon as you have paid the balance in full. Hope this helps, let us know if you need more information. Jacob.

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    Karin | April 10, 2013

    Can I apply for this card – I currently have a Citibank Master card and have done so for several years. However I want to have a lower interest rate on purchases.

    • Staff
      Jacob | April 10, 2013

      Hi Karin. Thanks for your question. Provided that you meet the application criteria set out on the review and application page, you’re free to apply for this card. You can choose to keep your old card open, or close it once the new card is activated. Jacob.

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    Phillip | April 9, 2013

    If i used my citibank credit card to pay for a reverse mortgage would it be considered as a purchase or cash advance?

    • Staff
      Marc | April 10, 2013

      Hello Phillip,
      thanks for the question.

      While this would be classified as a retail purchase, and would therefore use the purchase rate, paying off any mortgage with a credit card isn’t usually allowed by lenders for many reasons, read here for more information.

      Cheers,
      Marc.

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    Robert | April 4, 2013

    what are the reward points earn

    • Staff
      Jacob | April 4, 2013

      Hi Robert. This card does not offer rewards when you spend in the traditional fashion, say 1 point per dollar spent, rather it gives cardholders access to Citibank World Privileges. According to their website, ‘with Citibank World Privileges, you can receive up to 25% off hotels, restaurants, shops and services worldwide.’ So at participating merchants, you’ll receive a discount on goods and services. Thanks for your question. Jacob.

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    Ben | April 3, 2013

    Hi,
    Can you tell me what fees would apply for overseas transactions.

    I will be travelling to Europe and would like to use this card over there. Are the additional foreign exchange fees or overseas atm fees?

    Thanks

    • Staff
      Jacob | April 3, 2013

      Hi Ben. Thanks for your question. The fees and charges will vary depending on how you use your card while you’re overseas.
      If you’re performing a cash advance (withdrawing the banks money from an ATM), you’re up for: cash advance interest rate, cash advance fee, international ATM fee, local ATM fee, foreign currency conversion fee.
      If you’re withdrawing your own money you’ve loaded onto the card from an overseas ATM: international ATM fee, local ATM fee, foreign currency conversion fee.
      If you’re making a purchase: foreign currency conversion fee and purchase rate of interest (interest free days aside).
      Jacob.

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    | March 17, 2013

    I do not have credit history. If approved it would be my first credit card. So what would be my credit limit? I would like to have limit of AUD 8,000 though my monthly expenses is about 2000.

    • Staff
      Jacob | March 18, 2013

      Hi Anil. The credit limit is determined by the financial information you provide the lender at the time of application. They will assess your information and give you a credit limit based on what size debt they think you can service. Thanks.

  43. Staff
    Jacob | March 11, 2013

    Hi Anita. The terms and conditions say that the overseas travel ‘ticket’ must be purchased with the card. It does not give a dollar amount you must spend before you’re covered under the policy, only that you purchase a return overseas airline ticket with your card or one of the other options listed on their website (through the use of points). Hope this helps.

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    Kate | February 23, 2013

    Hi there
    I was wanting to confirm what the interest charged will be once the 6 month free interest period is over? Does it revert to the interest rate on cash advances?
    Thanks
    Kate

    • Staff
      Marc | February 25, 2013

      Hi Kate,
      Thank you for your great question!

      Any balances transferred to the Citibank Clear Platinum card and not paid by the end of the promotional period will attract the cash advance rate.

      I hope this helps.
      Marc.

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    Dane | February 20, 2013

    I would apply for this credit card and use it in the usa? if i ran out of money in the last week. would i have 6 months to pay off purchases in the last week of my travel???

    Also what are the fees with purchasing in the usa? at stores and food outlets etc?

    thanks heaps

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    Victor | February 12, 2013

    I need a credit card that will provide me the highest frequent flyer points on all purchases with unlimited purchases with uncapped point limits.

    • Staff
      Marc | February 13, 2013

      Hi Victor,
      thanks for your question.

      At this current time many of the higher earning cards earn 1.5 Frequent Flyer points per $1 spent.

      Choosing a card should take into account more than just the earn rate. Work out if your spending each year will outweigh both the cost of the card – the annual fee, and the cost of the rewards program – the Frequent Flyer membership fee. Visit our Qantas Frequent Flyer page here to see a list of cards, their earn rate, and any points caps they may have.

      I hope this answers your question,
      Marc.

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    Elias | February 5, 2013

    Can I pay a credit card balance with another credit card?

    • Staff
      Jacob | February 5, 2013

      Hi Elias. Thanks for your question. You can’t pay a Citibank Credit Card from another credit card. You will have to pay it from a savings or transaction account. Cheers.

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    | January 23, 2013

    Hi Jeremy,

    I am a permanent australian resident and own a credit card with westpac, platinum altitude with $12,000 limit. In order to get back on track I would like to transfer the outstanding balance about $10,000 to a city platinum, I earn around $65,000 what should my first step be?

    regards

    • Staff
      Jacob | January 24, 2013

      Hi Marco. Please watch this video (about half way down the page). It’s an interview with Julian Potter, head of Citibank credit cards. He answers common questions about balance transfers. If you meet the eligibility requirements for the card, you will need to complete the application process and inform Citibank that you would like to carry out a balance transfer. Thanks for your question.

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    TIM | January 10, 2013

    If there is no Citibank in my town were/how do I pay for my transactions
    Tim

    • Staff
      Jacob | January 14, 2013

      Hi Tim. Managing and paying your account can be done online via Citibank’s online banking portal. Thanks for your question.

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    jacki | December 7, 2012

    Hi can you transfer more than one balance ?

    • Staff
      Jacob | December 10, 2012

      Hi Jackie. Thanks for your question. You can balance transfer up to approx 95% of the credit limit that is assigned to you on your new credit card. These funds can come from more than one card. Cheers.

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    Michael | November 28, 2012

    I already have a Citibank credit card balance is $27K i want to transfer a card with a $31K balance . would that be possible?

    • Staff
      Jacob | November 29, 2012

      Hi Michael. We can’t say. Citibank will assess your application based on a number of factors and allocate you a credit limit based on your financials provided at the time of application. Generally speaking, the amount you wish to transfer must be less than your approved credit limit. Thanks for your question.

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    Alexander | November 28, 2012

    Can I earn any frequent flier points with this card?

    • Staff
      Jacob | November 29, 2012

      Hi Alexander. According to Citibank: ‘To opt in to Citibank Qantas Rewards: You must be a current Signature or Select cardholder.’ Thanks for your question.

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    dominique | November 27, 2012

    if I buy a ticket for my son who is 20 years old with my platinum card and a dependent for tax purposes, will he be covered if he travels for less than 3 months?

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    Jane | November 21, 2012

    Don’t quite understand the minimum credit limit….Regards

    • Staff
      Jacob | November 21, 2012

      Hi Jane. Thanks for your question. The minimum credit limit is the minimum amount of credit you will be assigned when you open the account. You’re under no obligation to use the credit, but you will be able to spend a minimum of $6,000 if you’re approved for the credit card. Hope this helps.

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    Robert | November 19, 2012

    I am an additional card holder of citibank platinum card, can I still apply for the same card
    regards
    robert elie farah

    • Staff
      Jacob | November 20, 2012

      Hi Robert. Additional card holders are free to apply for their own card any time they choose. Cheers.

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    Jenny | October 22, 2012

    I am a single Mum of 4 on a parenting pension, family tax and child support totalling approx $50,000.00 p.a. I have 3 cards totalling a max credit limit of $8,750.00. I need to consolidate to one card to reduce interest paid and would like a maximum credit limit of $10,000.00. Would this be a good option for me. Also if I am unable to qualify because of my unemployed status does Citibank offer a co-sign (guarantor) option on this credit card.

    • Staff
      Jacob | October 24, 2012

      Hi Jenny. If you’re looking to consolidate multiple debts to the one credit card, a balance transfer is the way to go. Citibank do not offer a guarantor option for credit cards, nor do they offer joint account holder credit cards. The card that’s right for you will depend on your personal circumstances. Thanks for your question.

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    Bec | October 17, 2012

    Just wondering whether the 6month interest free period starts from date of card activation OR the date of bank approval?

    • Staff
      Jacob | October 17, 2012

      Hi Bec. Thanks for your question. The interest free period begins when the application is approved by the lender. Cheers.

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    Deanne | October 16, 2012

    Hi.

    If I sign up for this card, can I do a balance transfer from two other existing Visa cards to consolidate them into your one card??

    Also, can I cancel the card as soon as I pay off the debt (which may be within the first 12 months) or is there a minimum contract I have to have the card for?

    And which card would be the best for me?… the Citi Clear Platinum or the Citibank Clear Platinum.

    Please reply asap as I need to sort this out urgently.

    Many thanks.

    • Staff
      Jacob | October 16, 2012

      Hi Deanne. The card that’s right for you will depend on your personal circumstances. Please compare offers on the market to help you arrive at a decision. There is no minimum term you must have a credit card for, once all outstanding balances have been paid off the card, you’re free to close it at your discretion. You will be able to consolidate the balances from multiple credit cards into one through a balance transfer, be aware though that the amount you can transfer is generally only 95% of your approved credit limit on your new card. Hope this helps. Thanks for your question.

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    Emma | October 16, 2012

    If I decide to cancel my card do I still have to pay the annual fee?

    • Staff
      Jacob | October 16, 2012

      Hi Emma. Thanks for your question. Unless there is an annual fee waiver in the first year you have the card, the annual fee will be charged to the first credit card statement. Cheers.

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    Kristy | October 15, 2012

    I understand the balance transfer interest rate is 0% for the first 6 months. At the expiry of that 6 months, does the rate revert to 11.99% or the cash advance rate?

    • Staff
      Jacob | October 16, 2012

      Hi Kristy. At the end of the balance transfer period, the interest rate reverts to the cash advance rate, currently 21.74%

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    Mark | October 15, 2012

    I attempted to apply for this card to take advantage of the 0% interest rate on balance transfers. What a joke.. I was contacted on 3 occasions, each person advised I only needed to fax in my medicare care and no income details, then without consulting or advising me they ‘declined’ my application for the clear platinum card and signed me up for a normal clear card(which doesn’t have this same offer) When I called them to follow up on my application as I had an email saying it was approved yet online it said declined the reason for it being declined was I applied for a max credit limit which was lower than the minimum limit; However I requested a 8000 max limit when according to the operator the min limit is 6000 on this card… I am very disappointed. Citibank did offer to try get me the same balance transfer of the normal clear card and not the platinum card however I was after a platinum as it is what i currently have with my other bank (that i was going to cancel) as i like the platinum advantages of travel insurance etc. Again what a joke and painful process to apply. Very poor service and I think I am going to steer clear.

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    Gemma | October 10, 2012

    Hi, i wanted to apply for a credit card, i have an annual income of $50,000 however i am on a sponsorship visa which is valid for 4 years would i still be eligible to apply?

    • Staff
      Jacob | October 11, 2012

      Hi Gemma. Thanks for your question. Citibank cards are available to permanent Australian residents only, check this page of credit cards for temporary residents for further information.

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    Tapan | October 8, 2012

    on the card it says that it has a purchase day free period of up to 55 days , but when i saw the fees & repayments colum it says that interest is charged from purchase date, does that mean that there are no interest free days ?

    • Staff
      Jacob | October 8, 2012

      Hi Tapan. Thanks for the question. ‘Interest calculated from purchase date’ means that the interest is calculated from the day you make a purchase on your card. Up to 55 days interest free means you will get up to 55 days interest free on purchases made on the card if you have paid your statement in full for the past two consecutive months. Hope this helps.

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    Ali | October 5, 2012

    Am I able to use the Citibank Clear Platinum Visa card for medical expenses? Also if I pay the balance off before the 0% interest for 6 months will I be penalised? Thanks

    • Default Gravatar
      Adrian | October 8, 2012

      Hi Ali. There shouldn’t be a problem paying for medical expenses within your credit limit. If you pay off the balance within six months, you’ll only have to pay the $49 annual card fee. Please be aware the annual fee reverts to $99 in the second year.
      All the best.

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    Rick | October 4, 2012

    hello.
    What do you need as proof of income?
    Thank you

    • Staff
      Jacob | October 5, 2012

      Hi Rick. Generally speaking proof of income will be your last two months payslips. If you have been with your employer for less than three of four months, then you may be asked to provide a letter from your employer saying you have passed a probation period at work. Hope this helps.

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    Donna | October 2, 2012

    Hi there,

    Cab I change my current Citibank credit card to a Citibank clear platinum card.

    • Staff
      Jacob | October 3, 2012

      Hi Donna. Provided that you meet the application requirements for the Citibank Clear Platinum Visa Card you should be successful in your application. Please check the review page for a secure link to the application page.

  67. Default Gravatar
    Clifford | September 26, 2012

    Hi,
    JUst wondering if there is an email i can send my pay details to as I don’t currently have a printer or fax machine?

    Thank you!

    • Staff
      Jacob | September 26, 2012

      Hi Clifford. Thanks for your question. Best to send the information to Citibank directly, please contact them directly for further information. Contact numbers for institutions can be found here. Cheers.

  68. Default Gravatar
    David | September 20, 2012

    is it possible to do a balance transfer from an overseas credit card?

    • Staff
      Jacob | September 24, 2012

      Hi David. Thanks for your question. A balance transfer can only be carried out between two Australian lending institutions. Cheers.

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    Jeanette | September 10, 2012

    Hello Jeremy
    I was recently granted a citibank card with a credit limit of $10,000.

    I am a little unclear on the 55 days interest free period versus the 6 months interest free period on purchases. On what occasions do each of these conditions apply?

    For example, if I were to use the $10,000 credit to purchase a car.

    What repayments would be required to allow me to have an interest free period for six months?

    Would I need to pay the full amount ($10,000) back within the six month period to avoid paying interest?

    Can you clarify please?

    • Staff
      Jacob | September 11, 2012

      Hi Jeanette. Thanks for your question. There is a six month interest free holiday for purchases made with this card, on top of that there are also up to 55 days interest free with purchases made with this card when you’ve paid your balance in full for two consecutive months. The ways this works is that when you first activate the card and make a purchase you will get six months interest free. When this interest free period expires, you will then receive up to 55 days interest free on all purchases provided you have paid your previous credit card statements in full. Cheers.

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    den | September 8, 2012

    hi
    if i were to transfer my current $5000 balance on my ANZ card would that mean i would have a minimum $8000 credit limit with citibank as well as the 0% interest for a limited time?

    • Staff
      Jacob | September 10, 2012

      Hi Den. Thanks for your question. The minimum credit limit for this card is $8,000. If you were successful in your request for a $5,000 balance transfer from your existing credit card, your minimum credit limit would then be $3,000. The balance transfer amount is subtracted from the minimum available credit you can apply for. Cheers.

  71. Default Gravatar
    Jason | September 6, 2012

    can you please tell me what the interest reverts to after the 6mths interest free balance transfer

    • Staff
      Jacob | September 6, 2012

      Hi Jason. Thanks for your question. At the end of the balance transfer period, the interest rate reverts to the cash advance rate. Cheers.

  72. Default Gravatar
    Lyn | August 29, 2012

    I understand that I can transfer the balance from my Gold Citibank Card to the Platinum. I have held it for a number of years now. Do I still get the 0% interest on the balance transfer and what % will I get charged after the 6 months is up. The site says 11.99%, but in the cons it states that at the end of the balance transfer period it reverts back to the cash advance rate. Please can you clear this point as i am a bit confused

    • Staff
      Jacob | August 30, 2012

      Hi Lyn. Thanks for your question. The Citibank balance transfer offer is only available to new Citibank customers bringing a credit card debt from a non affiliated Citibank credit card. This is because Citibank will buy the credit card debt from your old provider – if both credit cards are owned by the same provider then there is no benefit to the lender. At the end of the balance transfer period, the interest rate reverts to the cash advance rate. The 11.99% is the purchase rate of interest applicable only to purchases made on the card. Cheers.

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    rebecca | August 28, 2012

    After the 6 month interest free period, what is the interest rate on balance transfers?
    Some cards charge the purchase interest rate while others charge the cash advance interest rate which is higher.
    Thx

    • Staff
      Jacob | August 28, 2012

      Hi Rebecca. Thanks for your question. At the end of the balance transfer period, the interest rate reverts to the cash advance rate. Hope this helps. Jacob.

  74. Default Gravatar
    michael | August 27, 2012

    can you earn points towards asia miles/ one world (cathay pacific)?
    thank you

    • Default Gravatar
      Adrian | August 27, 2012

      Hi Michael,
      You cannot earn points towards Asia Miles or One World on this card.
      Regards, Adrian

  75. Default Gravatar
    Andrew | August 27, 2012

    Hi can i apply for this over the phone

    • Staff
      Jacob | August 27, 2012

      Hi Andrew. This card can be applied for over the phone as well as online. Please check the Citibank product review page for more details on how to start the application process. Thanks for your question.

  76. Default Gravatar
    Ben | August 27, 2012

    how long will this offer last?

    • Staff
      Jacob | August 27, 2012

      Hi Ben. The offer will expire at the end of the year. Thanks for your question.

  77. Default Gravatar
    THANH | August 17, 2012

    Hi, I have just received a new credit card which should have been Clear Platinum Visa card but they have sent me the Clear Visa card instead. What do I do? If I cancel this and Clear Visa and reapply for the correct card, will they penalize me for it even though they have sent me the wrong card? Is it because due to my credit limit being $3500, that’s why they sent me the Clear Visa and not the Clear Platinum Visa??

    • Staff
      Jacob | August 20, 2012

      Hi Thanh. Please contact your card provider to rectify this issue. Thanks for your question.

  78. Default Gravatar
    Karen | August 10, 2012

    with a balance transfer after the initial 6 mths free, what rate does the balance revert to

    • Staff
      Jacob | August 10, 2012

      Hi Karen. Thanks for your question. At the end of the balance transfer period, the interest rate reverts to the cash advance rate. Hope this helps.

  79. Default Gravatar
    Anne | August 9, 2012

    I am on a tax-free scholarship. Is there any way that I can apply using after-tax earnings?

    • Staff
      Jacob | August 9, 2012

      HI Anne. You’re going to have to prove that you meet the minimum income requirement in order to be eligible for this card. Please contact a Citibank representative for further information. Thanks for the question.

  80. Default Gravatar
    Steve | August 7, 2012

    I have two credit cards with balances I wish to transfer. Can I transfer from both cards.

    • Staff
      Jacob | August 8, 2012

      Hi Steve. Thanks for your question. For more information on performing multiple balance transfer please refer to our page on the topic. Cheers.

  81. Default Gravatar
    Kaye | August 3, 2012

    I currently owe $8,500.00 on my credit card. If I transfer my balance to “Citibank Clear Platinum Card”, what will my minimum monthly payment be? My understanding is that I will have to pay a minimum of 2% of balance, so that would make it $170.00. Is that correct?

    • Staff
      Jacob | August 3, 2012

      Hi Kaye. Thanks for your question. The minimum repayment for this card is 2.00%. This is payable every month until the balance has been cleared. Cheers.

  82. Default Gravatar
    Carl | August 3, 2012

    I currently hold a citibank credit card and would like to transfer my balance to this card. Is this possible and if not why?

    Thanks for your information

    Carl Copeland

    • Staff
      Jacob | August 3, 2012

      Hi Carl. Thanks for your question. Please refer to our balance transfer page for information about the balance transfer process. Generally speaking, in order to be eligible for balance transfer your approved credit limit must be more than the amount you wish to transfer, you must not be bringing the balance from the same, or affiliated institution and only certain types of debts can be included in the balance transfer. Citibank are a little more flexible with what they allow to be transferred, they allow the transfer of personal loans to their credit cards and other accounts, but because Citibank provided credit to other lenders like IMB, Suncorp, CUA and Virgin balance transfer between these institutions may not be allowed. Hope this has helped.

  83. Default Gravatar
    Mohammad | August 1, 2012

    Is additional card for wife included in the annual fee?

    • Staff
      Jacob | December 13, 2012

      Hi Mohammad. You can have up to four additional card holders at no extra cost. Thanks for your question.

  84. Default Gravatar
    Tandy | August 1, 2012

    Hi,

    I want to buy a Car from Citi Bank Credit Card from a Car Dealer. Will it be termed as Cash Advance or Retail Purchase.

    Thanks,

    Tandy

    • Staff
      Jacob | January 8, 2013

      Hi Tandy. If you’re paying using an electronic terminal the transaction will be treated as a purchase. Cheers.

  85. Default Gravatar
    Arnov | July 26, 2012

    How much time the credit card will be approved online and how to submit documents to them ?

    • Staff
      Jacob | July 26, 2012

      Hi Arnov. Thanks for your question. Please refer to our article on this topic for further information. Cheers.

  86. Default Gravatar
    Christine | July 9, 2012

    Hi I interested in transferring from my Credit Card to your Platinum Clear Card, however I am currently unemployed but am married and living off his income. Would I still be eligible.

    • Staff
      Jacob | March 20, 2013

      Hi Christine. In order to be eligible for this credit you will need to prove that you earn above the minimum income requirement, which is currently $35,000 p.a. To prove this you may need to provide payslips, tax returns or BAS. If don’t meet the minimum income requirements for the Citibank Clear Platinum Visa, perhaps try a low interest rate credit card? These cards have a lower minimum income requirement. Thanks.

  87. Default Gravatar
    amanda | July 7, 2012

    hi, i was just wondering can we transfer an amount from another credit card (with another bank) to this credit card? If we don’t actually use it to make purchases, what interest rates will apply to the amount we will be paying off? (will it be cash advance etc) thanks, amanda.

    • Staff
      Jacob | July 9, 2012

      Hi Amanda. Thanks for your question. For non-Citibank customers who are interested in applying for the Citibank Clear Platinum Visa Card, the outstanding balance of the existing credit card can be bought to the new card paying no interest for six months, provided you meet with the Citibank balance transfer terms and conditions (transfer up to 95% or your approved credit limit, excluded from certain institutions etc.). If you don’t use the card to make a purchase, the minimum repayment of 2.00% must be made each month. At the end of the balance transfer period, the interest rate charged will jump from 0% to the cash advance rate of interest. Hope this has helped.

  88. Default Gravatar
    Adam | July 3, 2012

    Has this offer been extended to the 2012/2013 financial year? Also, does citi charge a fee on cash advances?

    • Staff
      Jacob | March 20, 2013

      Hi Adam. Thanks for your question. This is an ongoing offer. Citibank domestic cash advance fees are as follows: Amounts less than $100 = $2.70 per transaction, Amounts $100 and above = 2.7% of transaction amount. Hope this helps.

  89. Default Gravatar
    Mark | June 27, 2012

    If I do a balance transfer, then also use the card for purchases, which lump am I paying off first? I don’t want to get to the 6 month point and find that I have been paying off the new purchases and the whole balance transfer amount remains and then I get hit at the cash advance rate.

  90. Default Gravatar
    Terence | June 22, 2012

    I currently hold a Platinum Citibank Rewards Credit Card at a purchases interest rate of 20.99%. Can I transfer my existing balance to a Citibank Clear Platinum and retain the reward points. (I intend looking for a credit card with a substantially less interest rate and Citibank Clear might meet my requirements

    • Staff
      Jacob | July 25, 2012

      Hi Terence. Thanks for your question. In order to be eligible for the balance transfer introductory rate of interest, you must not be bringing the balance from a Citibank credit card. For more information on balance transfer check out our guide on the topic. Cheers.

  91. Default Gravatar
    Peter | June 15, 2012

    Can I transfer the balance of two different credit cards to consolidate the debt at 0% for 6 months?

  92. Default Gravatar
    Mick | June 1, 2012

    hi, if the balance transfer is not paid in full by the end of the 6 months, will remainder be charged at the purchase interest rate?

    • Staff
      Jeremy | June 18, 2012

      Hi Mick,

      After the promotional balance transfer period is finished, the remaining balance will be charged at the cash advance rate of interest. Thanks.

      Cheers,
      Jeremy

  93. Default Gravatar
    Andrew | May 24, 2012

    Hi I have a couple of questions.
    1)Is the balance transfer fee of 3% a one off payment that is just added on to the balance bought over?
    2)once I bring a balance over and begin making purchases. What is paid off 1st? the money transfered or the purchases?

    • Staff
      Jacob | March 27, 2013

      Hi Andrew. Thanks for your question. In the time it’s taken me to reply, Citibank have scrapped their balance transfer processing fee. The allocation of payments is as follows: the charges that attract the highest rates of interest (cash advances etc.) are paid first and the lowest interest charges (balance transfers, low interest promotions etc.) are paid last. Thanks.

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    Stacey | May 21, 2012

    Can you tranfer balances from an Overdraft to the credit card?

    • Staff
      Jeremy | June 18, 2012

      Hi,

      Thanks for the question. According to the Citibank balance transfer FAQ page: “Any account balances from other financial institutions/stores, such as:
      Visa and MasterCard (all banks)
      Most store cards (e.g. David Jones and Myer)
      Personal Loans
      Lines of credit”, can be included in a balance transfer to a Citibank credit card. Cheers.

      Jeremy

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    Matthew | May 12, 2012

    Hi,

    I have a 14,500 personal loan and was wondering if I transfered my loan to a citibank platinum card and never used the card for another purchase at all I would get 12 months interest free on that debt and then the rate would be 11.9 % from that point on,no little secret things that will make it impossible to pay off?

    • Staff
      Jacob | April 8, 2013

      Hi Matthew. Thanks for your question and apologies that it’s taken so long to reply. The offer has changed, please see the review and application page for the correct rates and offers – but what you’ve stated is basically correct provided you don’t use the card. Citibank do allow the balance transfer of a personal loan to their credit cards. If you were to transfer a balance a card with a no interest balance transfer promotion, the only expenses you would have to pay is the card’s annual fee (if applicable), the minimum monthly repayment (see product table) and the balance transfer rate of interest (if applicable). Once the promotional balance transfer period has expired, the rate will revert to either the cash advance interest rate or the purchase rate, in the case of Citibank it’s the cash advance rate of interest. Please see this page for more information about balance transfer revert rates. Jacob.

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    Bella | May 5, 2012

    My husband and I both have our own seperate credit cards, can these 2 credit card balances be transferred into a joint Citibank credit card account?

  97. Default Gravatar
    | May 2, 2012

    I currently have a joint citi fee free account with my partner. My partner has Citi platinum card under her name only, can I apply for this platinum card under my name & transfer balance ?

    • Staff
      Jeremy | May 18, 2012

      Hi,

      Thanks for the question. If you are transferring the balance from a Citibank card or account to another Citibank account it will be denied as you can only transfer the balances of non-Citibank credit cards.

      Cheers
      Jeremy

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    Mark | April 30, 2012

    Hi Can you please explain to me what the 3% balance transfer fee on balance transfers is.
    Are the annual fees charged at the end of the 12 Months or the beginning i.e am i paying interest on the $99 at 11.99%
    You say A $99 annual fee and $19 additional for every supplementary card. When directly above this you say there is no charge for an additional card. Please explain.
    Is my credit card limit based on your calculations or the maximum of either of my existing credit cards?

    • Staff
      Jacob | August 15, 2012

      Hi Mark. Currently no fees are charged for Balance Transfers by Citibank. The annual fee is charged to the account on the first statement and accrues the purchase rate on interest. There is no charge for additional cardholders and the credit limit on your new card is based on the information you provide during application. The amount you wish to transfer to a new card must be less than your approved credit limit, thanks for your question.

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    JIt | April 26, 2012

    Hi,

    I currently have a Citibank Platinum, which I plan to Pay Off completely and order another card.

    Is it possible to pay off my current card and apply for a new card so that I get another 12 months of interest free days.

    • Staff
      Jeremy | May 18, 2012

      Hi,

      The Citibank Clear Platinum pages gives the following terms and conditions: “To be eligible for the offer, you need to apply for the card by 30 June 2012. Current Citibank Clear Platinum Credit Cardholders are not eligible to apply for this introductory offer. Approved customers only. Interest rates are variable, subject to change and Citibank’s credit criteria.” The fact that you would not be a current customer may mean you can do this; however, approval is subject to Citibank’s credit criteria which may stipulate that customers can not take advantage of this offer more than once. Cheers.

      Jeremy

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    Cathy | April 25, 2012

    Can you transfer the amount of a personnel loan and get the interest free offer or is it just transfers from other credit cards.

    Thanks for your time

    • Staff
      Jeremy | April 27, 2012

      Hi Cathy,

      Thanks for the question. Citibank are one of the only providers who let their customers transfer the balance of a personal loan to a credit card taking advantage of the low rate of interest. Cheers.

      Jeremy

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    Cheryl | April 20, 2012

    If i have a balance transfer which takes 12 months to pay off,do i get 55 days interest free on new purchases during that first 12 months?

    • Staff
      Jeremy | May 3, 2012

      Hi Cheryl,

      Thanks for your question. According to the Citibank website, you will still be able to receive 55 days interest free on purchases made within the 12 month balance transfer period provided that: “you pay your balance off in full for two consecutive months. If you carry a balance on your credit card from month to month, the 55 days interest free period does not apply and you are charged interest once you make a purchase.”

      Cheers.
      Jeremy

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    Heather | April 17, 2012

    I don’t do online banking – where can I make payments to Citibank when the nearest branch is 4 hours away by plane? :)

    • Staff
      Jeremy | May 15, 2012

      Hi,

      If you do not wish to pay your credit card balance electronically, you can pay through Australia Post or airmail a cheque to your nearest Citibank branch. Please note that these payment methods will take some time to be processed.

      Cheers
      Jeremy

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    Katie | April 17, 2012

    What is the balance transfer fee of 3% exactly? And why would my balance revert to the cash rate after 6 months when the balance transfer is for 12 months?

    I tried to look at the corresponding condition, number 3 however this does not relate to the balance transfer at all! (see below)

    0% p.a. for 12 months with 3% balance transfer fee on balance transfers3 cash advance rate after 6 months

    3. World privilege payment must be made using a Citibank Credit Card. Up to 25% discount on Dining and Shopping available at participating outlets. Privileges cannot be used in conjunction with any other promotional programs or offers. Citibank and the business establishment reserve the right to change the terms and conditions at any time. Refer to citiworldprivileges.com/au/ for up-to-date offer details.

    • Staff
      Jeremy | May 15, 2012

      Hi,

      Thanks for the question. The Citibank balance transfer offer has changed in recent days. Cheers.

      Jeremy

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    Cherie | April 16, 2012

    If this card offers 0% p.a interest on balance fees, why does it revert to cash rate after only 6 months?

    • Staff
      Jacob | April 3, 2013

      Hi Cherie. The balance transfer offer is one of the benefits of the card and is set by the institution as a means of attracting customers. The fact that it reverts to the cash rate put these cards at a disadvantage when compared to other credit cards that revert to the purchase rate. Balance transfer revert rates are one means by which you should compare a credit card and should factor into your due diligence when finding the product that’s right for you. P.S. Sorry about the time it has taken to answer this question. Jacob.

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    Randall | April 14, 2012

    Hi we live in Melbourne, Can you tell us if the Credit card gets posted out to our home or if we have to go into a branch as there are no branches close to us.

    • Staff
      Jacob | October 9, 2012

      Hi Randall. Thanks for your question. You can either pick the card up or have it posted to you. You will have to get in touch with the lender directly to complete this request.

  106. Default Gravatar
    | April 9, 2012

    Hi I have a current CitiBank Credit card which i used to transfer a balance 1.5 years ago. I am wondering if i am still qualified for this offer as i would like to consolidate all my credit cards and use this primarily. Thanks in advance.

    • Staff
      Jeremy | April 27, 2012

      Hi,

      Thanks for your question. Debts that can’t be included in a Citibank balance transfer include existing Citibank account balances so unfortunately you will be unable to consolidate your existing debts if your already a Citibank account holder. Cheers.

      Jeremy

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    Eric | April 5, 2012

    If you pay the amount off within the period and then cancel the card are there penalities.If you don’t what is the catch. Do you then back pay the interest rate.There is a catch what is it.its obvious most people won’t pay it off.

    • Staff
      Jeremy | April 27, 2012

      Hi Eric,

      If you have payed the outstanding amount in full you are fee to cancel the card at any time without penality. Cheers.

      Jeremy

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    Melanie | March 29, 2012

    can you do balance transfers at different times over the 6 months? When does the 6mths 0% start? Can i wait till 2 mths after i receive the card in the mail?

    • Staff
      Jeremy | April 23, 2012

      Hi,

      Thanks for the question. You can apply for a balance transfer at the time of the card application or you can bring an outstanding balance over after the card has been activated. For further information, please refer to our guide on balance transfers found here – http://www.creditcardfinder.com.au/how-to-carry-out-a-balance-transfer

      Cheers
      Jeremy

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    Will | March 27, 2012

    I applied for this card on 26/3/12 and tonight when I checked the redirected link to Citibank, the page was different to earlier. It no longer mentions the 6 months 0% interest on purchases.

    Can you confirm that this offer is still correct?

    • Staff
      Jeremy | May 15, 2012

      Hi,

      That offer is still applicable. Thanks for the question.

      Cheers
      Jeremy

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    tony | March 21, 2012

    what is the maximum amount you can take out as a cash advance on this card, if you had a credit limit of the full $60,000 limit?

    • Staff
      Jeremy | April 17, 2012

      Hi Tony,

      The maximum limit is $1000 a day for cash advances. Cheers.

      Jeremy

  111. Default Gravatar
    anthony | March 21, 2012

    what is the daily limit for a cash advance with this credit card? and can the daily limit amount be changed? And since all the sydney branches are in sydney city only, what ATMs can you use to withdraw cash which wont charge a fee? Thanks..

    • Staff
      Jacob | April 4, 2013

      Hi Anthony. Generally speaking the daily cash advance limit is $1,000 — this exact figure will be set out in your credit contract. You can request to have this limit changed, but you’ll need to speak to Citibank directly. According to the Citibank website, ‘Citibank customers have fee free access to over 3,000 Citibank, Westpac, St.George, BankSA and Bank of Melbourne branded ATMs nationwide.’ Thanks for your question.

  112. Default Gravatar
    Lil | March 20, 2012

    I do have a credit card from Suncorp, Will I be eligible to apply for this credit card?

    • Staff
      Jeremy | May 15, 2012

      Hi,

      Thanks for the question. As Citi provide the credit for Suncorp, it is not possible to perform a balance transfer between these two cards.

      Cheers
      Jeremy

  113. Default Gravatar
    Belinda | March 18, 2012

    With regards to the 2 for 1 movie deal, when it says voucher/tickets will be ‘mailed’ does that include email?

    • Staff
      Jeremy | March 19, 2012

      Hi,

      Thanks for the question. The movie vouchers will be mailed out by standard post. Hope this helps.

      Cheers,
      Jeremy

  114. Default Gravatar
    Kristie | March 13, 2012

    Hi I’ve tried to apply online a few times and can never get past the initial page. I’ve tried calling up about it and when I got transferred for the phone application I was hung up on. What is the best way to apply.
    Thanks

    • Staff
      Jeremy | March 19, 2012

      Hi,

      Please follow the link on our clear platinum review page to be redirected to a secure Citibank credit card application form. This is by far the easiest way to apply for this card, just be sure you have your personal and income details handy. Thanks for the question.

      Cheers,
      Jeremy

  115. Default Gravatar
    Max | March 13, 2012

    Hi Jeremy,
    Could you confirm that cash advances will be at zero percent interest for the first six months? Could you also confirm what transactions are considered to be cash advances?

    • Staff
      Jeremy | March 19, 2012

      Hi Max,

      Yes that is correct, cash advances will be charged at 0% interest for the first 6 months. A cash advance is: a withdrawal from an ATM a balance transfer, most online payments and gambling purchases either online or in person and considered a cash advance. Thanks for the question.

      Cheers,
      Jeremy

  116. Default Gravatar
    Adam | March 12, 2012

    What rate is the minimum monthly repayment?

    • Staff
      Jacob | August 1, 2012

      Hi Adam. Thanks for your question. The minimum monthly repayment for this card is 2.00% of the outstanding balance. Cheers.

  117. Default Gravatar
    Aman | March 7, 2012

    This website states that the card offer 0% interest on CASH ADVANCE for 6 months. However when I click on apply now it takes me to the citibank website which does not mention the cash advance offer for this card. How can I lock in the cash advance offer when I apply?

    • Staff
      Marc | April 9, 2013

      Hello Aman,
      thanks for the question.

      This card doesn’t offer a 0% rate for cash advances. The 0% rate for balance transfers does however revert to the cash advance rate, which is where this confusion could’ve stemmed from.

      I hope this helps,
      Marc.

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    Kat | March 7, 2012

    Hi there,
    I have a personal loan of 20 000 and an interest rate of over 13% that I am really wanting to knuckle down and pay as much off of over the next few years. I see that the interest rate after the 6 month period is 11.99 which is less than my personal loan anyway. Is it possible to transfer my personal loan over and take advantage of the 0 interest and 11.99% after the 6 months and continue fortnightly repayments as I have been doing on personal loan which are automatically done through pay roll (and of course not using the credit card for other purchases). I dear i am hopeless at deciphering all of this money stuff I hope I make sense.

    • Staff
      Jeremy | March 19, 2012

      Hi,

      Thanks for your question. Personal loans can be transferred to a Citibank Credit Card. If you do this you will be eligible for the low introductory rate of interest. Cheers.

      Jeremy

  119. Default Gravatar
    Emma | February 28, 2012

    Hi,
    I currently have a NAB card, have $14K on my credit card and am finding I’m not getting far on my repayments due to interest. Would this card be the right one for me?
    Thanks,
    Emma

    • Staff
      Jeremy | March 2, 2012

      Hi Emma,

      Balance transfers are a great tool for someone in your position who is not achieving the results they would have hoped of due to high interest repayments. This card does have a great introductory period for balance transfers but check all the balance transfer credit cards here – http://www.creditcardfinder.com.au/balance-transfer-credit-cards – to be sure you have found the right card for you. Thanks.

      Cheers
      Jeremy

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    Sammi | February 28, 2012

    If a credit card has a min card limit for example of $8,000 can the card holder purchase items under this amount i.e. for $3,000?Also, is the Min Credit Limit of the Citibank Clear Platinum Credit Card $8,000? Im new to the credit game- thanks. Thanks again

    • Staff
      Jeremy | March 2, 2012

      Hi,

      The minimum credit limit on this card is $8,000 and you are able to make purchases under that credit limit. Cheers.

      Jeremy

  121. Default Gravatar
    Sammi | February 28, 2012

    If a credit card has a limit for example of $8,000 can the card holder purchase items under this amount i.e. for $3,000- im new to the credit game- thanks.

    • Staff
      Jacob | April 8, 2013

      Hi Sammi. Thanks for your question and sorry about the time it’s take to get back to you. The credit limit is the amount of available credit you have on your card – you’re under no obligation to spend this amount. If you have a credit limit of $8,000 and you spend $3,000 – you will have $5,000 available credit left on your card. Jacob.

  122. Default Gravatar
    Sam | February 27, 2012

    Could you please tell me what the Minimum Credit limit is on the Citibank Clear Platinum Credit Card- thank you.

  123. Default Gravatar
    Benjamin | February 24, 2012

    Hello,
    When I tried to apply, I was sent to Citibank site, where the platinum card is shown to have 2.9% BT for 1 year. How do I get the deal you are promoting 0% BT for 6 months?
    Regards
    Benjamin

    • Staff
      Jacob | April 9, 2013

      Hi Benjamin. Thanks for your question. If you’re still interested in applying, please head to the card’s review and application page – the information on this page is correct and this is the offer you will get if you apply for the card. Sorry about the delay. Jacob.

  124. Default Gravatar
    Terrence | January 29, 2012

    Dear Sirs,
    I currently have 3 credit cards which I would like to consolidate into 1 Clear cad with low interest rate for 12 mths. This includes a Citibank Platinum Card, a citibank clear card (with a credit balance)

    • Staff
      Jeremy | February 7, 2012

      Hi Terrence,

      Yes you can consolidate your cards into one. The Citibank Clear Platinum Visa Card offers a special balance transfer rate – by consolidating your cards into one, you will pay a lower rate of interest on your existing debt ultimately saving you money; however, make sure to get the outstanding amount paid off before the balance transfer rate reverts back to the cash advance rate. Thanks for your question. Cheers.

      Jeremy

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    Aileen | January 10, 2012

    There are 2 questions. What is the amount charged if the credit card is not paid on time? The interest rate on the balance transfer, is that only apply on the transfer of the money to the new card or does it apply on the amount transferred until it is payed off?

    • Staff
      Jeremy | January 11, 2012

      Hi Aileen

      The Late Payment Fee is $10 which is charged when the Total Minimum Payment Due is not paid by Payment Due Date and every 7 days thereafter until the Total Minimum Payment Due is made.

      In regards to the balance transfer rate – this applies for the balance transfer period only, not until it is paid off.

      Cheers

      Jeremy

  126. Default Gravatar
    Tracey | January 10, 2012

    Hi, is it possible to transfer a personal loan to your credit card?

    • Staff
      Jeremy | January 11, 2012

      Hi Tracey

      Thanks for your comment.

      With the Bank of Melbourne you can transfer the balance of any store, charge or non Bank of Melbourne credit card.

      Citibank credit cards allow any account balances from other financial institutions/stores, such as:
      - Visa and MasterCard (all banks)
      - Most store cards (e.g. David Jones and Myer)
      - Personal Loans
      - Lines of credit

      Cheers

      Jeremy

  127. Default Gravatar
    David | December 5, 2011

    Can I use this credit card to pay down/pay off my existing line of credit. Is this considered cash advance and therefore 0% for 6 months?

    • Staff
      Jacob | April 4, 2013

      Hi David. Thanks for your question. Cash advances do not fall under the interest free promotion on purchases. If you do this, you’ll be charged the cash advance interest rate from the day the money is withdrawn. Citibank also offer a line of credit with a low interest promotion which can be used to pay a line of credit. You may want to look into this. Sorry for the delayed response. Jacob.

  128. Default Gravatar
    shelley | December 2, 2011

    What is the maximum amount allowed on the balance transfer?

    • Staff
      Jeremy | February 29, 2012

      Hi,

      95% of the credit limit assigned to your credit card account on completion of the online credit card application. Cheers.

      Jeremy

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    Kerrie | November 28, 2011

    I went in and saw someone about this card in your store in town. They have explained that this card is perfect to use while I am overseas, do to the first 6 months there being no fees on anything I buy overseas. Is this correct?

    • Staff
      Jacob | April 5, 2013

      Hi Kerrie. Thanks for your question and apologies for the delay in the response. This card does have an interest free promotion when the card is activated, please see of our travel money comparison for further information about travel friendly credit cards. Jacob.

  130. Default Gravatar
    Celia | November 22, 2011

    Sorry, my question was not clear – what does the “2% interest rate charged from date of purchase” (as outlined above under ‘Fees & repayments’) relate to if the card offers 0% on balance transfers, cash advances and purchases for the first 6 months??

    Thanks

    • Staff
      Jacob | April 10, 2013

      Hi Celia. Great question, sorry it’s taken so long to reply. To clarify:
      The fee you’re referring to is the minimum monthly repayment. This is not an additional charge, but the amount you must be of your total balance each statement period – if you don’t pay this your account will go into arrears.
      Interest charged from the purchase date excludes interest free days (if you pay your balance in full each statement) and interest free promotions.
      Jacob.

  131. Default Gravatar
    trevor | November 16, 2011

    can i cancel the card at any time if the balance is zero

    • Staff
      Jeremy | November 17, 2011

      Hi Trevor

      In order to cancel any card you will need to ask for the payout figure from the bank, and once all outstanding amounts are paid you are able to close the account. Just a note – make sure you change your direct debits when cancelling your card also!

      Cheers

      Jeremy

  132. Default Gravatar
    Alisha | November 9, 2011

    What is the pay out figure based on?

  133. Default Gravatar
    Alisha | November 9, 2011

    Is there a cancellation fee once all there is no money owing?

    • Staff
      Jeremy | November 9, 2011

      Hi Alisha

      There is no cancellation fee. When you go to cancel any credit card, you need to ask for a payout figure from the bank and pay that amount in full.

      Be careful though, because your card can stay open in some cases if you have direct debits etc. that happen after you have done your final payout and requested to have your card cancelled.

      Cheers

      Jeremy

  134. Default Gravatar
    Margaret | November 3, 2011

    Does paying a legal bill come under cash advance or purchase on this card

    • Staff
      Jacob | October 9, 2012

      Hi Margaret. It depends how you pay the bill. If you swipe your card when you’re at the place of business, it’s a purchase. If you transfer the money through the internet, then it can be both. Most BPAY transactions are treated as purchases, but some are cash advances – it depends on whether the person receiving the money is registered as a BPAY biller. If you transfer the money online directly from account to account using a BSB and account number or credit card number, then the transaction will be treated as a cash advance. Thanks for your question.

  135. Default Gravatar
    KC | October 30, 2011

    Hi

    I have two questions:

    1. can I transfer the balance of a personal loan + my credit card to the Citibank card (if I am approved)?

    2. I have only been in my permanent job for 2mths and prior to that I was contracting for almost two years. Will this affect the likelihood of being approved?

    Thanks

    • Staff
      Jacob | August 20, 2012

      Hi KC. Thanks for your question. Citibank are one of the few institutions that allow customers to transfer the balance from a personal loan to a credit card or other account. If you have been in your job for less than three or four months, you may need to provide a letter from your employer saying that you have finished any probationary period to give you application the greatest chance of success. Cheers.

  136. Default Gravatar
    Jacqui | October 26, 2011

    can you transfer debt from an international Citibank card??

    • Staff
      Jeremy | March 5, 2012

      Hi,

      No. Balance transfers can only be performed between two Australian credit cards from different financial institutions. Cheers.

      Jeremy

  137. Default Gravatar
    Kerry | October 21, 2011

    Hello …. My husband and I both want to be on the credit card application …. but on the application there is only room for one persons details …. can we both go on pls ???
    Thanks
    Kerry

  138. Default Gravatar
    Russ | October 18, 2011

    I want to do a credit transfer from my existing bank to Citi i have changed jobs from being a contractor to a now permanent role i have only bee with this company 2.5 months whats the chances of this being possible i earn over $100,000 pa and have a good credit history

  139. Default Gravatar
    Miss | October 5, 2011

    will citibank credit card take over a person loan with a low interest or no interest for ** months?

    • Staff
      Jacob | August 20, 2012

      Hi Miss T.L. Citibank are one institution that do allow customers to transfer the balance of personal loan to a credit card or transaction account taking advantage of the introductory rate of interest. Thanks for your question.

  140. Default Gravatar
    Danny | September 28, 2011

    If I have a balance transfer and make purchases within the interest free period (6 months) do any repayments pay the balance transfer first or the purchases first? As they will be treated differently if there are any balances remaining after the 6 months – ie. balance transfer reverts to cash rate of 21.74% and purchases revert to lower rate.

    • Staff
      Jacob | October 9, 2012

      Hi Danny. Thanks for your question. On July the 1st 2012, the law about the allocation of credit card payment was reformed by the government. Now, the charges on your credit that attract the highest interest charges first will be repaid first, and the charges that attract low rates of interest, like balance transfers and low interest promotions, are paid second. For more information on the allocation of payments have a look at our post on the subject. Hope this helps and apologies for the delay in getting back to your question.

  141. Default Gravatar
    Janet | September 27, 2011

    Hi Jeremy Im just wondering after the 6mths the interest rate will be 11.99%, how long is this for?
    Regards Janet.

    • Staff
      Jeremy | March 6, 2012

      Hi Janet,
      Once the interest free period is finished it will revert back to the normal rate thereafter. Thanks for your question.

      Cheers,
      Jeremy

  142. Default Gravatar
    Janet | September 27, 2011

    Can you please tell me with the Citibank Clear Platinum Visa Card after the 1st 6mths will the interest rate be 11.99% and for how long will it be at this rate?

    • Staff
      Jacob | August 12, 2012

      Hi Janet. Thanks for your question. When the card is activated, there will be no interest charged on purchases made with the card for the first six months. After the six month period, purchases made with the card will be charged at the normal purchase rate of interest. Cheers.

  143. Default Gravatar
    Colin | September 26, 2011

    Hi

    Can you please verify. If I transfer $20.000-00 but only pay back $10.000-00 in the interest free time. What interest will I pay on the remaining amount. The lower amount or the cash advance amount

    • Staff
      Jacob | October 9, 2012

      Hi Colin. If you have a debt of $10,000 owing at the end of the interest free balance transfer period, you will be charged at the cash advance rate of interest, currently 21.74% p.a.Thanks for your question.

  144. Default Gravatar
    myke | September 15, 2011

    what is the interest free period, after the 6 months for new purchases?

    • Staff
      Jacob | August 20, 2012

      Hi Myke. After six months, you will receive up to 55 days interest free on eligible purchases made with the card, provided that you have paid you balance off in full for the last two consecutive statements. Cheers.

  145. Default Gravatar
    Alen | September 6, 2011

    Can you make more then one transfer? If yes is the 6 month interest free period for total transfers within first 6 months or is it 6 months interest free period per transfer regardless of when it is transferred?

    • Staff
      Jacob | October 9, 2012

      Hi Alen. The Section One of the Citibank Clear Platinum fine print says, ‘The 0% p.a. interest rate on the Citibank Clear Platinum Card applies for the first six months on balances you transfer with this offer at point of application.’ So if you want to consolidate the balances from multiple credit cards, you will have to do it when you apply for the Citibank card. The six month interest free will start once your application has been approved. Thanks.

  146. Default Gravatar
    Jenni | September 6, 2011

    Can I join any frequent flyer rewards program with this card?

  147. Default Gravatar
    Bobby | September 4, 2011

    Can I transfer my wife’s previous account with CitiBank onto my card if possible, because I earn more than her currently?So that I can pay it off quicker? Thanks

  148. Default Gravatar
    Anton | September 1, 2011

    When Transferring a balance from a non Citibank Visa card, is this other card automatically closed? In other words, does this other card remain open.

    • Staff
      Jeremy | September 21, 2011

      Hi Anton

      Thanks for your question

      One the balance transfer has been completed it is your responsibility to close the other account. Citibank can’t do this on your behalf.

      Cheers

      Jeremy

  149. Default Gravatar
    mary | August 27, 2011

    Could I transfer a balance from a cc that is outside Australia and in foreign currency?

    • Staff
      Jeremy | August 31, 2011

      Hi Mary

      As far as I’m aware, most banks in Australia will only do a balance transfer it is to another Australian financial institution

      Cheers

      Jeremy

  150. Default Gravatar
    vijay | August 24, 2011

    If I’m doing a balance transfer of 7000$ from other card & doing purchases for about 3000$ & paying the total 10K within 6 months period will I be liable for any other charges or fees apart from 49$ annual fees.
    Regards
    Vijay

    • Staff
      Jacob | August 12, 2012

      Hi Vijay. There is a minimum repayment of 2.00% of the total balance owning each month. SThe 0% for 6 month balance transfer offer means you will not incur any extra interest charges on the amount you have performed a balance transfer on. The annual fee will be charged to the first statement after the card is activated. Thanks for your question.

  151. Default Gravatar
    todd | August 18, 2011

    can i get the interest free terms when i already have a credit card with you

    • Staff
      Jeremy | August 19, 2011

      Hi Todd

      Thanks for your comment!

      If you are an existing Citi Credit Cardholder, you must have held your current Citi account for at least 9 months before you can apply for another Credit Card. You will still also need to meet the normal criteria for application. It should be noted that you can’t balance transfer from existing Citibank cards to this card, but the purchase and cash rate offer is able to taken up by existing cardholders.

      Hope this helps :)

  152. Default Gravatar
    Pam | August 7, 2011

    Can I do a transfer balance from my Citibank Gold Card to a Citibank Clear Platinum to take advantage of the lower interest rate or should I go to another financial institution to do a transfer balance?

    • Staff
      Jacob | July 6, 2012

      Hi Pam. Thanks for your question. You need to carry out a balance transfer between two non-related institutions in order to be eligible for the promotional rate of interest. Cheers.

  153. Default Gravatar
    grant | July 31, 2011

    Does this card entitle you citibank dining rewards with free bottle of wines and points within all there partners?

  154. Default Gravatar
    Damien | July 30, 2011

    Can balance transfer be used for balance owing on a commercial vehicle in my private company’s name? (My broad details are: annual income $78,000 / current credit card balance zero / loan amount on commercial vehicle $25,000).
    With thanks
    Damien

    • Staff
      Jeremy | August 2, 2011

      Hi Damien

      Thanks for your question

      Citibank offer the option of balance transferring any existing personal loan or credit card. With regards to this request, you are best to speak to Citibank customer service directly as there may be an issue if the loan you are transferring to is not in the same name as the credit card application.

      Cheers,

      Jeremy

  155. Default Gravatar
    Ms | July 30, 2011

    Dear Credit Card Finder®,

    Can I apply/obtain & use a interest free credit card until only the interest free period ends – then pay the balance, close the account – and apply/obtain another interest free credit card & do the same thing over & over?

    Or is there some kinda contract that doesn’t let you use the banks the way they use us?

    Ms R.

    • Staff
      Jeremy | August 2, 2011

      Hi Ms. R

      Thanks for your question

      You certainly can do this, but you have to be organised to make sure you repay the balance on time to avoid interest charges. This is actually called “credit card tarting

      Cheers

      Jeremy

  156. Default Gravatar
    Vaughan | July 29, 2011

    Can I transfer a balance from a credit card in my name (my wife does have a joint card but it is not a joint account) to a new card in my wife’s name? Unfortunately just lost my job so I won’t meet new credit card application criteria but we need to transfer the balance somewhere until I get a new job.

    • Staff
      Jeremy | August 2, 2011

      Hi Vaughan

      Thanks for your question.

      In most cases, the credit account you want to transfer must be in the name of the Citibank credit card primary account holder.

      Cheers

      Jeremy

  157. Default Gravatar
    asuri | July 28, 2011

    if i get a credit card now will i be charged full $ 49 for this year2011,or it is charge to july11 to july12. can you please send me an application form to my email.. i do not like to apply online………..

  158. Default Gravatar
    win | July 22, 2011

    hi
    i just started new job for 2 months as a constractor.am i eligible?

    • Staff
      Jeremy | July 25, 2011

      Hi Win

      Thanks for your comment

      In your case, you are probably best speaking to a Citibank representative regarding your application, and whether or not you meet the credit application criteria.

      Cheers

      Jeremy

  159. Default Gravatar
    paula | July 18, 2011

    what is the maximum amount that i can borrow?

    • Staff
      Jeremy | July 19, 2011

      Hi Paula

      Thanks for your comment!

      The maximum credit limit on the Citibank Clear Platinum Visa is: $50,000 subject to credit criteria.

      However, you will be subject to lending criteria, and your final approved credit limit may not be $50,000. After completing your online credit card application, Citibank will advise the credit limit you have been approved for.

      Cheers

      Jeremy

  160. Default Gravatar
    calvin | July 11, 2011

    If I pay off the balance transfer amount in full upon the expiry of the 6 months interest free period, will there be any charges? TQ

    • Staff
      Jeremy | July 11, 2011

      Hi Calvin

      In order to avoid paying any interest or fees, it would be important that you communicate with the bank prior to the end of the balance transfer period, to get the complete amount you need to repay to ensure that interest isn’t charged at the revert rate.

      Cheers

      Jeremy

  161. Default Gravatar
    Adele | July 4, 2011

    Does this card give you Qantas Frequent Flyer points and if so how many points per $1

    • Staff
      Jeremy | July 11, 2011

      Hi Adele

      Thanks for your comment.

      Unfortunately, you cannot earn Qantas Frequent Flyer points with the Citibank Clear Platinum Visa.

      Cheers

      Jeremy

  162. Default Gravatar
    Carmelo | June 25, 2011

    I am a retiree pensioner can I apply for a Platinum card

    • Staff
      Jeremy | August 2, 2011

      Hi Carmelo

      Thanks for your question

      You must earn a minimum taxable annual income of $35,000 in order to apply for the Citibank Clear Platinum Visa.

      Cheers

      Jeremy

  163. Default Gravatar
    Michele | June 24, 2011

    if i pay off the credit card balance transfer in the 0% interest rate time frame can i cancel the credit card with out any charges or penalties

    • Staff
      Jeremy | August 2, 2011

      HI Michele

      Thanks for your comment

      You would need to find out the amount for the final payout figure of the credit card, in order to properly close the account without paying interest charges and fees.

      Cheers

      Jeremy

  164. Default Gravatar
    trevor | June 24, 2011

    Can you confirm
    Citibank Clear Platinum Visa Card

    Say$10,000 balance transfer initially
    $$2,000 per month for 5 months and no fees are payable if on the 6th month moneys owed are paid?

  165. Default Gravatar
    Phil | June 20, 2011

    Hi Jeremy, I found this in the Citibank brochure:

    Interest on Retail Purchases
    You make a retail purchase when you purchase goods or
    services using your Citibank Credit Card. Bill payments,
    fees, charges, and expenses are retail purchases for the
    purpose of calculating interest.

    Interest on Cash Advances
    A cash advance transaction is any transaction where
    cash or its equivalent is obtained, for example,
    telegraphic transfer or purchase of travellers cheques.

    From the above I’m under the impression that paying my rent as a credit card payment directly to the real estate agent is the equivalent to paying a bill and therefore a ‘retail purchase’. Let me know if you agree.

    Thanks for your assistance

    • Staff
      Jeremy | June 27, 2011

      Hi Phil

      I have just been made aware that the Citibank Clear Platinum card has a program called rental rewards, a specific rent payment program. This basically allows cardholders can register any agent and pay for the rent on their card therefore making it a retail purchase.

      Cheers

      Jeremy

    • Default Gravatar
      Jess | May 21, 2013

      Hi,

      In relation to cash advances / retail payments. I am looking at paying off an existing loan with another bank with an outstanding balance of $8K. Am I able to make loan payments with this card and can you see an issue with this? I am hoping to take advantage of the interest free period for cash advances and retail purchases.

      Thanks in advance.

    • Staff
      Jacob | May 21, 2013

      Hi Jess. Thanks for your question. Citibank will let you transfer the balance of another bank’s credit card, personal loan or line of credit to one of their accounts. To apply for a balance transfer, you apply for one of their cards or accounts and elect that you want to transfer a balance during the application. What happens is that Citibank will pay out your old loan and then you pay back the Citibank account at a low, promotional rate of interest. You can’t pay a credit card with another credit card, but you can transfer the balance from one card to another to pay the balance. If you’re carrying a balance transfer balance, you won’t get any interest free days. Let me know if this has answered your question. Jacob.

  166. Default Gravatar
    asuri | June 19, 2011

    I do not have a drivers licence but i am a citizen of australia, can i apply for a credit card. the online application wants a drivers licence number

    • Staff
      Jeremy | June 19, 2011

      Hi Asuri

      Thanks for your comment

      The drivers license field in the application form is not required. So long as you meet all the other criteria, and can provide enough proof of identity if they ask for it, a drivers license is not needed.

      Cheers

      Jeremy

  167. Default Gravatar
    Phil | June 14, 2011

    In note 2 it says ’2. The 0%p.a. introductory interest rate will only apply to retail purchases’. What is defined as a ‘retail purchase’? Will I be able pay my rent using this credit card and receive the 0% interest offer for the first 6 months?

    • Staff
      Jeremy | June 20, 2011

      Hi Phil

      It depends on the receiving party for the rent. If the rent payment is direct to a bank account, then it would likely be considered a cash advance. If it is to a real estate agent, it may recognised as a “purchase” payment.

      I am working on getting a clearer definition on Retail Purchases for you and will update you as soon as I have

      Cheers

      Jeremy

  168. Default Gravatar
    Candice | June 14, 2011

    How long is this offer available for?

    • Staff
      Jeremy | June 14, 2011

      Hi Candice

      The terms and conditions aren’t currently stating an end date for the offer. However, from our past experience offers like these are available for a limited time only.

      Cheers

      Jeremy

  169. Default Gravatar
    Mike | June 12, 2011

    Can I transfer my balance of $5,600 from my existing BP-Citibank card to the Platinum Clear card?
    In other words, is this offer for non-Citibank customers only?

    • Staff
      Jeremy | June 12, 2011

      Hi Mike

      Thanks for your comment!

      If you are an existing Citi Credit Cardholder, you must have held your current Citi account for at least 9 months before you can apply for another Credit Card. You will still also need to meet the normal criteria for application.

      Hope this helps :)

      Cheers,
      Jeremy

  170. Default Gravatar
    Jane | June 1, 2011

    Is there a fee for transactions made overseas on this card?

    • Staff
      Jeremy | June 2, 2011

      Hi Jane

      Thanks for your comment.

      A Visa International Transaction Fee applies at 3.3% of the transaction amount, charged for any transaction made in foreign currency.

      Cheers,
      Jeremy

Credit Cards Comparison

Rates last updated November 1st, 2014
Interest rate (p.a.) Balance transfer rate (p.a.) Annual fee Cash advance rate (p.a.)
ANZ Low Rate
ANZ Low Rate
A low rate on purchases, balance transfer and a low annual fee. 13.49% p.a. 0% p.a. for 16 months $58 p.a. 21.74% p.a. Go to site More info
Citi Simplicity Card
Citi Simplicity Card
$0 annual fee credit card with a long term balance transfer offer. 19.99% p.a. 0% p.a. for 12 months $0 p.a. 19.99% p.a. Go to site More info
HSBC Platinum Credit Card
HSBC Platinum Credit Card
Earn rewards points plus a balance transfer offer. Access to prestige services including a personal concierge service and VISA Platinum reward program. 19.99% p.a. 0% p.a. for 8 months $0 p.a. 21.99% p.a. Go to site More info
Westpac Low Rate Card
Westpac Low Rate Card
A low interest rate credit card with a low annual fee and balance transfer offer. 12.49% p.a. 0% p.a. for 14 months $45 p.a. 21.49% p.a. Go to site More info
HSBC Credit Card
HSBC Credit Card
No annual fee for the life of the credit card. Plus a low balance transfer offer. 17.99% p.a. 0% p.a. for 6 months $0 p.a. 21.99% p.a. Go to site More info

* The credit card offers compared on this page are chosen from a range of credit cards CreditCardFinder.com.au has access to track details from and is not representative of all the products available in the market. Products are displayed in no particular order or ranking. The use of terms 'Best' and 'Top' are not product ratings and are subject to our disclaimer. You should consider seeking independent financial advice and consider your own personal financial circumstances when comparing cards.

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