Citibank Rewards Program FAQ

Best Citibank Rewards Credit Card

The Citibank Emirates Platinum is a rewards card like no other. It comes with many complimentary luxuries available instantly such as chauffeur rides, Emirates Lounge passes and Dubai Airport Lounge access. The feature of this card is the freedom to earn Skywards Miles for every $1 you spend on retail purchases. You can then redeem your Skyward Miles on flights with Emirates and their partner airlines.

• $0 annual fee for the first year ( $229 thereafter) annual fee
• 20.99% p.a. on purchases
• 0.9% p.a. for 9 months on balance transfers
• Cash Advance Rate of 21.24% p.a.
• 55 days interest free
• Minimum Income Requirement of $40,000 p.a.
• Up to 25% off at various retail outlets with Citi World Privileges

Read the Citibank Emirates Platinum Card terms and conditions.

The Citi rewards program is easy to use. It allows you to purchase items, earn frequent flyer miles, and pay your annual fee with points.

If you have a Citi credit card you should take some time to learn about the Citi rewards program. Often people do not redeem their rewards because they do not know how the program works or do not think it offers them anything they will use.

Citibank rewards program frequently asked questions:

• What are the joining and ongoing fees for the Citi rewards program? The rewards program is complimentary and you are enrolled in it automatically as soon as you activate your credit card.
• Am I able to change my membership details? Yes, all you have to do is sign on to Citibank online and got o change my contact details.
• Is my annual fee payable in rewards points? Yes. When your annual fee shows up on your credit card statement you may redeem the points for it and Citi will credit your account the proper amount. You may also pay your additional cards’ fees this way.
• Is there a way to find out how many points are in my account? You can find this information by logging on to the Citibank website or by looking on your monthly statement.
• When do reward points expire? Reward points have no expiration date. They are good for as long as your account stays in good standing according to its terms and conditions.
• What happens to my points if I upgrade to a gold or platinum credit card? In the case of an upgrade points are automatically transferred and will be viewable on your next statement.
• Am I able to transfer my points to another cardholder? You may transfer points to another cardholder that is an immediate family member. The request must be done in writing and can be faxed or mailed to Citibank.
• What is the cap on rewards points? In a 12 month period Silver card owners cap at 40,000 points and Platinum card owners at 120,000 points.
• Are rewards points updated regularly? Yes, they are updated every working day and you can check them anytime via the Citibank website.
• How do I redeem my points? Points are redeemable at the Citibank website or by telephone.
• Am I the only one who can redeem my reward points? No, your first cardholder may also redeem the points and you may give special permission for other cardholders to redeem points by visiting your profile page on the Citibank website.
• What are my points redeemable for? Rewards points are good for cashback, vouchers, merchandise, and frequent flyer miles.
• Is the merchandise available on the website always the same? No, merchandise options are updated every quarter.
• What if I want a particular item but do not have enough points to purchase it? The Fast Track option allows you to combine your points with a dollar amount to redeem a reward. The dollar amount is charged to your credit card.

These answers should help you redeem your points you earned by being a valuable customer.

Check out today's featured offers:

Westpac Low Rate	Citibank Clear Platinum	Qantas AMEX Discovery	ANZ Platinum
0% p.a. for 6 months on purchases & balance transfers	2.9% p.a. for 12 months on balance transfers	$0 annual fee Up to 10,000 Bonus QFF Points	0% p.a. for 6 months on purchases & balance transfers

Subscribe to our newsletter and get "The Ultimate Guide to Balance Transfers"

Popular Credit Card Offers

			Interest Rate (p.a.)	Balance Transfer Rate (p.a.)	Annual fee	Cash Advance Rate (p.a.)
	Westpac Low Rate Card - 0% Offer	A credit card with a low rate offer on both balance transfers and purchases, plus a low annual fee.	0% for 6 months (reverts to 13.49% )	0% for 6 months	$45	21.49%
	Citibank Clear Platinum Card	Competitive interest rate on purchases and balance transfers offer.	11.99%	2.9% for 12 months	$99	21.74%
	St George Vertigo	Take advantage of this great offer from St.George with a low rate on purchases and a low balance transfer offer.	13.24%	0.99% for 12 months	$55	21.49%
	ANZ Platinum Credit Card	An introductory interest rate offer on balance transfers and purchases, plus a $0 first year annual fee.	0% for 6 months (reverts to 19.24% )	0% for 6 months	$0 annual fee for the first year( $87 thereafter)	20.99%