The Citi rewards program is easy to use. It allows you to purchase items, earn frequent flyer miles, and pay your annual fee with points.
If you have a Citi credit card you should take some time to learn about the Citi rewards program. Often people do not redeem their rewards because they do not know how the program works or do not think it offers them anything they will use.
Comparison of Citi Rewards Credit Cards
Citibank offer a wide range of rewards earning credit cards. Compare a range of options below.
Citibank Rewards Program frequently asked questions
Can I change my Citi Rewards points into Qantas Frequent Flyer points with a Platinum Card?
You can only earn Citi Rewards points on the Platinum credit card, and cannot convert them to Qantas Frequent Flyer points.
Can I change my Citi Rewards points into Qantas Frequent Flyer points with a Signature card or Select card?
When you sign up for the Signature card or the Select credit card you have to choose either the Qantas Frequent Flyer or Citi Rewards program through which to earn points. If you decide to move from the Citi Program to the Qantas program you will not be able to transfer points and will lose any points you haven’t spent.
Can I change programs once I've started earning points?
You can, but remember if you decide to sign up for the Qantas Frequent Flyer program after you have earned Citi Rewards points you’ll lose all points you haven’t used.
If you have a Signature or Select card, can you choose whether to claim Citi Rewards points or Qantas Frequent Flyer points on sign up?
Yes. You can choose between the two programs on the Select card and Signature card. If you opt for the Qantas program you’ll need to enrol for a fee of $49 when you sign up.
What are the joining and ongoing fees for the Citi Rewards program?
The rewards program is complimentary and you are enrolled in it automatically as soon as you activate your credit card.
Am I able to change my membership details?
Yes, all you have to do is sign on to Citibank online and got o change my contact details.
Is my annual fee payable in rewards points?
Yes. When your annual fee shows up on your credit card statement you may redeem the points for it and Citi will credit your account the proper amount. You may also pay your additional cards’ fees this way.
Is there a way to find out how many points are in my account?
You can find this information by logging on to the Citibank website or by looking on your monthly statement.
When do reward points expire?
Reward points have no expiration date. They are good for as long as your account stays in good standing according to its terms and conditions.
Am I able to transfer my points to another cardholder?
You may transfer points to another cardholder that is an immediate family member. The request must be done in writing and can be faxed or mailed to Citibank.
What is the cap on rewards points?
In a 12 month period Silver card owners cap at 40,000 points and Platinum card owners at 150,000 points.
Are rewards points updated regularly?
Are rewards points updated regularly?
How do I redeem my points?
Points are redeemable at the Citibank website or by telephone.
Am I the only one who can redeem my reward points?
No, your first cardholder may also redeem the points and you may give special permission for other cardholders to redeem points by visiting your profile page on the Citibank website.
What are my points redeemable for?
Rewards points are good for cashback, vouchers, merchandise, and frequent flyer miles.
Is the merchandise available on the website always the same?
No, merchandise options are updated every quarter.
What if I want a particular item but do not have enough points to purchase it?
The Fast Track option allows you to combine your points with a dollar amount to redeem a reward. The dollar amount is charged to your credit card.
Which frequent flyer programs are Citibank Rewards partnered with?
Emirates Skywards program, Virgin Velocity, Asia Miles, Singapore Airlines Krisflyer, Qantas Frequent Flyers.