Earn flybuys points faster with up to 2 flybuys points per $1 dollar spent everywhere and redeem them for cashback and discounts on your shopping.
Coles MasterCard are among a handful of credit card issuers that reward you with flybuys points when you make an eligible purchase. Not only this, but the Coles No Annual Fee Credit Card is among a small number of credit cards that offer a rewards system and also doesn’t charge an annual fee. You can earn flybuys points when you use your Coles No Annual Fee MasterCard or Coles Rewards MasterCard to make an eligible purchase — everywhere, however you earn more points when you shop at Coles and Coles Group stores.
Both Coles MasterCard credit cards are ideal if you regularly shop at Coles, you can even get free online delivery when you use your Coles MasterCard to buy your groceries online. Offering serious value to shoppers, and as such they’ve been recognised through various awards.
Coles Credit Card Offer
Coles No Annual Fee MasterCard allows you to earn flybuys points on everyday purchases without paying an annual fee.
- $0 p.a. annual fee
- 19.99% p.a. on purchases
- 0% p.a. for 6 months on balance transfers
- Cash Advance Rate of 19.99% p.a.
- Up to 62 days interest free
- Minimum Income Requirement of $25,000 p.a.
Comparison of Coles Credit Cards
Rates last updated August 29th, 2016.
- Coles Low Rate MasterCard
Purchase rate has been updated from 12.99 to 9.99% p.a.
February 10th, 2016
- Coles Rewards Platinum MasterCard
2 flybuys reward points for every dollar spent + a low balance transfer offer
May 30th, 2016
- Coles Platinum No Annual Fee MasterCard
New offer of $50 *Kmart Gift Card, which is valid until 31 August 2016.
August 1st, 2016
Types of credit cards from Coles MasterCard
Coles MasterCard offers two credit cards: a no annual fee credit card and a rewards credit card. Both credit cards reward you with flybuys points when you make an eligible purchase, although you get more flybuys points per dollar spent with the Coles Rewards MasterCard.
Low rate credit cards
Low rate credit cards can be a more cost-effective option for cardholders who struggle to pay off their debts. The Coles Low Rate MasterCard charges a competitive interest rate on purchases and offers as many as 62 interest-free days on purchases if balances are paid in full each month. The Coles Low Rate MasterCard is also linked with a flybuys loyalty program, allowing customers to earn points as they spend.
No annual fee credit cards
No annual fee credit cards are low on extras, but then again they cost nothing to own. That’s why credit cards with no annual fee and a rewards program are worth a serious look. There’s no initial spend before you ‘break even’ with the rewards program. The Coles No Annual Fee MasterCard rewards you with flybuys points when you make eligible purchases — everywhere.
Rewards credit cards
The No Annual Fee MasterCard and the Rewards MasterCard have similar features and fees. The difference between these two cards is the earn rate and the annual fee. Coles Rewards MasterCard’s feature No international transaction fees on purchases when shopping online or when you’re overseas. You pay the extra $89 on the Rewards MasterCard so you can earn twice the number of flybuys points when you make an eligible purchase. A high earn rate is suited to people who have a higher annual spend. If you plan on using your Coles MasterCard a lot, the Rewards MasterCard is worth comparing. As far as rewards credit cards go, the Coles Rewards MasterCard has a comparative annual fee of only $89 Once you’ve spent enough to recoup the Rewards MasterCard annual fee, you’ll benefit from a greater number of flybuys points per dollar spent.
The benefits of banking with a Coles MasterCard
A Coles MasterCard gives you access to the following:
Coles MasterCard — Free delivery
If you do your grocery shopping with Coles online, and you pay with your Coles MasterCard, as well as getting rewarded with flybuys points, you get free delivery on your order.
Coles Mobile Wallet
Apply and get approved for a Coles MasterCard, then download the Coles Mobile Wallet APP and request a Coles Pay Tag so you can link your smartphone, Coles MasterCard and your flybuys card all in one. Use your smartphone to make contactless payments wherever there’s a MasterCard PayPass terminal. The Coles Mobile Wallet also lets you view recent transactions and your flybuys points balance.
Get money off at the checkout at Coles
You can use you flybuys points for a number of flight and non-flight rewards. Flybuys has one of the largest number of redemption options out of any rewards program in Australia. You can also use your flybuys points to get money off at the checkout at Coles. Redeem 2,000 flybuys points for $10 off your shopping at Coles.
Apply for a balance transfer anytime
A balance transfer can be requested at anytime from once your account is set up (your card must be linked to your online account). Once your card is linked to your online account a request can either be made through the Coles Customer Care team or by filling in a balance transfer request via the Balance Transfer PDF available on the Coles MasterCard website. The balance transfer promotional rate is subject to the current offer available at the time and can take up to 15 working days to be processed.
Earn Etihad Guest Miles
You can now earn 1 Etihad Guest Mile per $1 spent at Coles Supermarkets, Coles Online, Coles Express, Liquorland and First Choice. Redeem your flybuys points in amounts of 10,000 for 4,000 Etihad Guest Miles, providing you with more freedom in points spending and access to Etihad’s flight rewards and upgrades.
Maximise your flybuys points earnings when booking Etihad Airways flights (through the flybuys website) and collect 1 flybuys point for every $1 spent on Etihad Airways flight tickets.
How to apply for a Coles MasterCard credit card
Click ‘Go to Site’ to start an online application for a Coles MasterCard. The application is completely secure and can be completed online. Allow up to fifteen minutes to apply for a Coles MasterCard, and once you submit the application you should have a response from Coles within a few minutes regarding the outcome. If you’re conditionally approved, you may need to provide additional information, like your most recent payslips, before you application can be fully approved.
Make sure you have the following items on hand to assist with your Coles MasterCard application:
- Personal information. You will need to verify your identity using your driver’s licence or another form of approved identification. You’ll also need to enter your residential address, email address and provide at least two phone numbers, such as your mobile and home phone number.
- Financial information. You need to provide details about your income and your expenses. This includes information like your food budget, rent or mortgage repayments as well as other living expenses.
- Other credit cards. If you want to transfer your existing credit card balance to a Coles credit card under a balance transfer promotion, you’re required to enter the card number and amount you want to transfer from these accounts.
Frequently asked questions
Check the list of frequently asked questions for answers to some of the most common questions about Coles MasterCard. You can always get in touch with us if you would like a member of the finder.com.au team to address you question, but before you do, check through some of the questions other users have asked. There’s a chance your question has already been answered.
How do I activate my Coles Mastercard/ Choose the PIN?
To activate, call and follow the prompts – it only takes a few minutes. Once you’ve activated you can then choose your own PIN.
To activate your Coles Mastercard Call 1300 306 397.
For Platinum cardholders please call 1300 552 710 to activate your card.
How do I transfer my existing credit card debt to my Coles MasterCard?
A balance transfer is a great way to save money on interest repayments. If you’re a new Coles MasterCard account holder, you can elect to transfer a balance within the online application. Enter the account number, the amount you want to transfer and select the name of the card issuing institution. The balance transfer is processed automatically when you get your card and you activate it.
Take note of the following if you’re considering a balance transfer to a Coles MasterCard.
- You can transfer a balance from a credit card, store card or charge card
- Balance transfers will not be accepted from any Coles MasterCard, any credit card issued by Latitude Financial Services or any credit card issued outside Australia
- You can use on your Coles MasterCard towards a balance transfer
- At the end of the balance transfer promotional period, the purchase will be charged on anything you transferred to a Coles MasterCard but have not repaid
What’s the minimum repayment on my Coles MasterCard?
Click through to our Coles MasterCard to find out about the minimum repayment. The minimum repayment is usually a small percentage of your outstanding balance (if you’re carrying a debt), which you must pay back to stop your account from entering into default and incurring a late payment fee. You can use the methods listed in the previous question to make a payment to your Coles MasterCard.
Get in touch with Latitude Financial Services and start a discussion about financial hardship provisions if you’re unable to make your Coles MasterCard minimum repayment. GE can be contacted on 1800 220 718.
How do I make a repayment to my Coles MasterCard?
You can make a payment to your Coles MasterCard using the following methods.
Kmart & Target – You can make a payment to your Coles MasterCard in person at a Target or Kmart outlet. Bring your Coles MasterCard and your credit card statement to a register and you can pay using EFTPOS or cash.
Direct debit – By completing and sending in a direct debit request form (available from the Coles website), you can automatically pay your Coles MasterCard when your statement is issued. You have the option of paying just the minimum monthly repayment, a specified amount or you can automatically pay your entire balance each month. You need to pay your Coles MasterCard from another bank’s transaction or savings account.
BPAY - Log on to your internet banking facility and pay your Coles MasterCard using BPAY. The Coles MasterCard BPAY Biller Code is 8862 and your customer reference number is your 16 digit Coles MasterCard account number. Because you’re transferring between banks (from your bank to Coles), BPAY payments are only processed during business hours and can take up to three business days to process. Transactions made over the weekend and on public holidays may take a little longer to process.
At an Australia Post retail outlet - Pay your credit card in person by taking your Coles MasterCard statement to an Australia Post retail outlet. Remember that there’s a small fee if you want to pay your Coles MasterCard in person at Australia Post.
By cheque – You can find a payment slip issued with you Coles MasterCard statement. Rip this off and send it with a cheque to Coles MasterCard Customer Care, GPO Box 236E, Melbourne, VIC, 8111.
How can I increase or decrease my credit limit?
If you want more credit on your Coles MasterCard, get in touch with Coles on 1300 306 397 and let them know that you would like a credit limit increase. Coles will run through some basic questions about your expenses and how much you earn when they make a decision about increasing your credit limit.
Your credit limit is based on how much you can afford to repay, so if you accepted the maximum credit limit when you applied for a Coles MasterCard and your circumstances have not changed, you may not be eligible for a credit limit increase.
If you would like a credit limit decrease, contact Coles on the number above and let them know you want a lower credit limit. You can do this at any time.
A credit limit increase or decrease only takes a few minutes to approve and can be applied to your account on the same day.
What’s the Coles Mobile Wallet and Coles Pay Tag?
The Mobile Wallet lets you make contactless payments using your smartphone. It combines your Coles MasterCard and your flybuys card so you can make contactless payments and keep track of your purchases from your smartphone.
Once you get your Coles MasterCard, download the Coles Mobile Wallet APP. You can then request a Pay Tag. The Coles Pay Tag is a small barcode sticker you attach to the back of your smartphone.
To make a purchase, first scan the Coles Pay Tag at the register. This ensures you get the maximum number of flybuys points per transaction. Then hold your smartphone to a contactless terminal to make a payment. The Pay Tag lets you make payments with your phone and the Mobile Wallet APP lets you manage your account and view your flybuys points balance.
What’s the difference between Coles Internet banking and the Coles Credit Card App?
The Coles Mobile Wallet lets you do most of the things you can do using the Coles MasterCard online banking facility. Both platforms allow you to view recent transactions and check your available credit limit, however, there are some key differences between the two.
- Update your personal details
- Make BPAY payments
- Arrange a direct debit
- Request a credit limit increase
- View credit card statements
- Register for alerts and notifications
Coles Mobile Wallet
- View your flybuys account points balance
- Access exclusive flybuys offers
- Request a Coles Pay Tag
- Activate and deactivate your Coles Pay Tag
How is my Coles MasterCard protected from fraud?
Coles and MasterCard have a number of measures in place to protect your account from credit card fraud. Coles credit cards are protected by Falcon, which monitors your account in real time for unusual transactions. MasterCard also offer various layers of protection, including MasterCard Secure Code when shopping online, and the MasterCard Zero Liability Guarantee. Both Coles and MasterCard provide a guarantee that you’ll get your money back if you’re the victim of credit card fraud, this is as long as you’ve taken steps to keep your account safe and secure.
What if my Coles MasterCard is lost or stolen?
Lost or stolen credit cards need to be reported immediately so you’re not liable for any unauthorised transactions. Lost or stolen credit cards are blocked right away and a new credit card will be issued as soon as possible.
You can report a lost or stolen Coles MasterCard at any time of the day, any day of the year.
1800 055 809 if you’re calling from Australia.
+61 3 9420 4818 if you’re calling from overseas.
How do I get in contact with Coles Credit Cards?
If you need to speak to Coles about your credit card, you can contact them Monday to Friday 8.00AM to 9.00PM, Saturday and Sunday 8.30AM to 8.00PM.
1800 055 809 if you’re calling from Australia.
+61 3 9420 4818 if you’re calling from overseas
Flybuys can be contacted on 13 11 16 9.00AM to 7.00PM Monday to Friday.
How do I cancel my Coles MasterCard?
If you want to close your Coles MasterCard account for whatever reason, you can do so by calling a Coles customer service representative on 1300 306 397. Just make sure you don’t owe any money on your card.
Can I load my credit card account in credit for overseas use?
Yes. Loading your account in credit will allow you to avoid the cash advance interest rate, although you will still have to pay the Overseas ATM Withdrawal Fee of $4 and Cash Advance Fee of 3% of the cash advance/cash equivalent transaction or $1.95, whichever is greater.