The Commonwealth Bank is one the Big Four Banks in Australia and one of the largest credit card issuers in the country. It gives you a choice of cards that range from low rate and low fee to rewards cards, business and corporate credit cards. You can also get cashback offers through the complimentary CommBank Yello Cashback Offers program with any eligible card.
The CommBank Low Rate Credit Card offers a 13.99% p.a. interest rate for purchases. In comparison, the average standard credit card rate in Australia is currently 20.07% p.a. according to Finder analysis of Reserve Bank of Australia (RBA) data.
CommBank low fee credit cards
The CommBank Low Fee Credit Card charges a $3 monthly fee, which adds up to $36 each year. But this fee will be waived if you spend $300 per month.
CommBank Awards credit cards
A CommBank Awards credit card offers $1 on your eligible spending, which covers most everyday shopping, dining out and travel bookings. You can redeem these points for rewards including travel, cashback on your account and to pay for purchases with Myer and Flight Centre. You can also transfer points to partnered frequent flyer programs, including Velocity Frequent Flyer and Emirates Skywards.
Want to earn Qantas Points instead of CommBank Awards points? When you get a CommBank Smart Awards or Ultimate Awards credit card, you can opt-in to earn Qantas Points instead of CommBank Awards points. There is a $60 yearly fee for choosing the Qantas Points option, and you'll need to provide your Qantas Frequent Flyer membership details. After that, the points will automatically be transferred to your frequent flyer account at regular intervals.
CommBank no interest credit card
The CommBank Neo Card doesn't charge any interest. Instead, it has a monthly fee of $15, $20 or $25 that's based on your credit limit. If you don't use the card or carry a balance, the monthly fee is also waived. It also gives you access to CommBank Yello Cashback Offers and can be used anywhere Mastercard is accepted.
CommBank small business credit cards
The range of CBA credit cards for small businesses include low rate, interest-free days and Awards options. There is also a CommBank Neo Business Card that charges no interest and a monthly fee instead.
Benefits of getting a Commonwealth Bank credit card
CommBank credit cards all come with their own set of features, but let's take a look at some of the key benefits you can get:
CommBank Yello Cashback Offers
CommBank Yello Cashback Offers is a complimentary loyalty program available to anyone over 18 who has the CommBank app and an eligible Mastercard credit card or debit card. It gives you access to cashback offers through the CommBank app, which also includes a tracking tool so you can see how much cash you have got back.
While offer details vary (because they are personalised), you'll typically earn cashback by spending a set amount of money at a partner store or stores. Some examples include spending $50 at Caltex and getting $5 back, spending $100 at Myer and getting $15 back or spending $100 at Menulog and getting $10 back. When you meet the offer requirements, the cashback will be added to your account within 5–14 business days.
CommBank app
The CommBank app gives you a simple way to check your account details and lets you lock, block and limit certain transactions. It's also where you'll see CommBank Yello Cashback Offers and other details about your account.
Mobile contactless payments
Commonwealth Bank credit cards give you a way to make cardless payments with an eligible smartphone or other device, including fitness trackers if you get a personal credit card. So you can add your card to the following services:
Apple Pay
Google Pay
Samsung Pay
Fitbit Pay
Garmin Pay
Commonwealth Bank included travel insurance policy
If you get a new CommBank Smart Awards or Ultimate Awards credit card, you'll get access to international travel insurance. This insurance is provided by Cover-More on behalf of the insurer (Zurich Australian Insurance Ltd). Overseas emergency medical cover is automatically included when you meet the requirements, with other cover available when you activate it through the CommBank app before you travel. Eligibility requirements, terms and conditions and exclusions apply, so make sure you check Commonwealth Bank Credit Card Insurances product disclosure statement for all of the details.
Eligibility criteria
Before applying for a CommBank credit card, you'll need to check you meet the eligibility requirements. Each card has its own set of details, but include:
Age. You must be at least 18 years of age to apply for a credit card in Australia.
Australian residency status. You must provide details of your Australian citizenship, residency or visa status. The requirements vary between cards, and some additional conditions may apply for temporary residents. To make sure you're eligible, check the specific conditions for the credit card before you apply.
Credit history. Your credit history must be in good standing.
How long does it take to apply?
It takes around 20 minutes to apply for a CommBank credit card online if you have all the details you need on hand.
Information and documents you need for the application
CommBank credit card applications ask you for a mix of general details and information about your financial situation. This includes:
Personal information. Your full name, current residential address, email address, contact phone numbers and date of birth. If you're not set up on NetBank, you'll also need to provide a valid form of photo ID, such as your passport or driver's licence.
Financial information. Your income and assets such as savings, property and investments. Plus details about any current credit cards, loans or debts, as well as ongoing expenses like child support, rent, mortgage repayments, or anything else that is considered a regular, essential cost. You also need to upload proof of income, such as recent payslips, bank statements or your most recent tax assessment notice from the Australian Taxation Office.
Details if you're not an Australian permanent resident. Your visa details, including the type of visa and expiry date.
Card details. Depending on which CommBank credit card you apply for, you may be able to request a specific credit limit or balance transfer. Just keep in mind that these requests are still subject to lending criteria and assessment.
What happens after you apply?
You'll be contacted by CommBank if it needs any more details to process the application. If you're set up with NetBank, you can check your application status at any time by going to the "Offers & Application" section. You can also call CommBank on 13 22 21.
Have a question about CommBank credit card applications? Call CommBank on 13 2221 to talk about your situation.
Credit card brands similar to CommBank
If you want to compare CommBank credit cards to those from other lenders, you could consider the other Big Banks in Australia:
Commonwealth Bank Awards do not expire, as long as you are a member of the program. If you close your CommBank Awards credit card account, you'll have 3 months to use your points before they expire.
If you have a Commonwealth Bank Awards credit card, you earn Commonwealth Bank Awards points when you make an eligible purchase. Eligible purchases include everyday transactions such as buying your groceries or filling your car up with petrol. Points are not awarded for cash transactions including cash advances, paying government fees and charges, and credit card fees and charges.
CommBank Yello Cashback Offers is a loyalty program available to eligible credit card and debit card customers who have the CommBank app.
CommBank Awards is a credit card loyalty program that offers eligible credit card customers points per $1 spent. If you have a CommBank Awards credit card, you'll have access to both programs.
You'll get access to CommBank Yello Cashback Offers if you're over 18 years of age and have an eligible CommBank Mastercard. This includes personal debit card, credit card and business credit card accounts that are not in default. It excludes prepaid cards (including the Travel Money card), corporate credit cards and business debit cards.
You can use the steps below to view and activate CommBank Yello Cashback Offers program through the CommBank app:
Log in to the CommBank app.
Go to "Products & Offers", then select "Rewards".
Browse the current offers and click on the "Activate" button to claim the offer.
Use your eligible card to meet the spend requirements at participating stores. Note that you need to tap or select credit when you use your card.
The annual or monthly fee is charged to your credit card and added to your account balance. So if you don't repay your balance in full by the end of the statement period, interest will be applied to the remaining balance. So that could include the cost of the monthly or annual fee.
You can include a balance transfer request when you apply for a CommBank credit card online. There’s a section in the application that asks you if you want to transfer a balance. If you select "yes", you will be asked to enter details including the name of the financial institution you want to transfer a balance from, the card number of the accounts and the amount you want to transfer from each eligible account.
You can request a balance transfer from personal Australian credit cards or store cards, with a minimum transfer amount of $500. This request is subject to approval. Note that you won't be able to get a balance transfer on a CommBank Essentials or CommBank Neo card, as they do not offer this feature.
You can close your CommBank credit card account through the CommBank app or NetBank in the card management or account section. Choose the "Close account" option and then follow the prompts.
Just keep in mind that you'll need to pay the total amount owing on the card – including any interest or fees – before you can fully close the account. You should also check that there are no pending transactions. You can also cancel your card or discuss your account by calling Commonwealth Bank on 13 22 21 or by visiting a Commonwealth Bank branch.
Before leaving for your holiday, make sure you've covered all of these bases:
Make sure you know your PIN. Many places require PIN verification rather than a signature, so you should make sure you have set up and memorised the PIN for your CBA card.
Tell CommBank you are travelling overseas. Before traveling overseas, log in to Netbank and let CommBank know your plans. This will help protect your account security while you're away.
Activate your travel insurance. If your Commonwealth Bank credit card offers included travel insurance, make sure you activate your policy through NetBank before you leave. And if you need to make a claim, call +61 2 8907 5641.
Take note of the emergency contact details. When you're overseas, you can lock, block or limit transactions on your Commonwealth Bank credit card through NetBank or the CommBank app. You can also cancel the card and request a new one. If you want to speak to someone from Commonwealth Bank when you're overseas, call +61 2 9999 3283.
Amy Bradney-George was the senior writer for credit cards at Finder, and editorial lead for Finder Green. She has over 16 years of editorial experience and has been featured in publications including ABC News, Money Magazine and The Sydney Morning Herald.
A level up from the CommBank Awards Credit Card, this card offers no foreign transaction fees, international travel insurance and airport lounge access. Compare its other features here.
The CommBank Business Interest-Free Days credit card gives you a way to manage cash flow and offers integration with MYOB and Xero accounting software.
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