Commonwealth Bank Travel Money Card

Information verified correct on October 1st, 2016

Access your own funds around the world courtesy of the Commonwealth Bank Travel Money Card

If you’re after a stress-free trip, easy access to your funds and low travel money fees are a must. The Commonwealth Bank Travel Money card can be a worthwhile way to avoid some of the costs and inconveniences that come with accessing your own funds overseas. Here we unpack the benefits, features and drawbacks of the card to help you decide whether it is the right travel money option for you.

Why should I use a Commonwealth Bank Travel Money card instead of a credit card?

A number of Australians use the Commonwealth Bank Travel Money Card, with good A number of Australians use the Commonwealth Bank Travel Money Card, with good reason. As an international traveller, you can look forward to the following benefits when using this card:

  • Spend your own funds
    If you use a credit card when travelling overseas, either to make purchases or to withdraw funds from ATMs, there’s a strong likelihood that you’ll have to start paying interest from day one of the transaction. Besides, you could also end up with credit that you find hard to repay later. With the Travel Money Card, you don’t have to worry about either of these problems because you’re accessing your own money.
  • Avoid currency conversion and foreign transaction fees
    When you use an Australian credit card to pay in a foreign currency, there’s a good chance you’ll have to pay currency conversion and foreign transaction fees. Using your Travel Money card to pay in the desired currency gives you the ability to avoid both these fees.
  • Access to multiple currencies
    You can load funds in as many as 13 currencies on your card at any given time. If you have the local currency of your holiday destination loaded on the card, your funds will automatically deduct from that wallet to avoid currency conversion fees.
  • Locked-in exchange rates
    If you’re worried about fluctuating exchange rates when you travel, don’t be. With the Travel Money Card, you benefit from locked-in exchange rates before you travel.

How does the Commonwealth Bank Travel Money card work?

The Commonwealth Bank Travel Money Card brings with it the features of a credit card and a debit card. For instance, while it gives you easy access to funds globally and does not link to a transaction account, you’re still using your own money and not paying any interest. The fact that you access your own funds, and not credit, can work rather well aiming to stick to a budget.

This card comes with a MasterCard affiliation, so you can use it at any ATM or EFTPOS terminal in the world as long as you see the MasterCard symbol. If you end up using all the loaded funds at any point, you can always load more funds. This card comes with a backup card that you can turn to if you end up losing your primary card. Blocking the primary card is easy; you simply have to contact Commonwealth Bank.

Back to top

Managing your funds

How do I load and reload funds onto my card?

  • Initial load. If you purchase your Travel Money Card at a Commonwealth Bank branch, you can load cash in Australian Dollars directly into the account. You can also add funds to your card via direct debit using an eligible Commonwealth Bank account, with BPAY, or using a credit card cash advance. Keep in mind that there is a minimum of $200 for the first load.Once you’ve loaded the funds onto your card, you can then transfer them to the other relevant supported currency wallets available on your card. You can do this online or over the phone and there is no fee to load or reload the card.
  • Reload. You can choose to reload your card at any time, with a minimum of one Australian Dollar or its equivalent in a foreign currency. Your options include using NetBank or the CommBank app to transfer funds from your eligible CommBank account, adding funds using BPAY, and transferring funds from your CommBank account by calling the Travel Money Customer Service Centre. Remember that the loaded money goes towards the first currency in your currency order, which you can then transfer to the relevant wallets.

What currencies can I load onto the card?

The Travel Money Card, as mentioned, gives you the ability to load up to 13 currencies in your account at any one time, and the currencies you can add include the following:

  • United States Dollars
  • Euro
  • Great British Pounds
  • Australian Dollars
  • Japanese Yen
  • New Zealand Dollars
  • Hong Kong Dollars
  • Canadian Dollars
  • Singapore Dollars
  • Thai Baht
  • Vietnamese Dong
  • Chinese Renminbi
  • U.A.E. Dirham

How do I change the currency order?

The order of the above listed currencies is also default order, where any funds you load on your card would convert to the first currency on the list, which, in this case, is United States Dollars. If you have multiple currencies on your card, this feature requires your attention.

For example, if you’re staying in London but you have US Dollars, Euros and Great British Pounds loaded on your card, you’ll want to change the default currency to GBP. If you don’t then, the funds will automatically be deducted from the highest wallet in the currency order (in this case, US Dollars). You can change the order of your currency listings by logging into your Travel Money online account or by calling the Travel Money Customer Service Centre.

If you end up with unused currency after any trip, you can covert the same to any other currency in your account, and the exchange rate depends on the given day’s exchange rate. If you have insufficient funds in a given currency when making a payment, the card automatically takes the remainder from the first currency on your card’s list.

The currency order also comes into play if you try to make a purchase in a currency that isn’t loaded or supported by your card. In such a scenario, the card automatically accesses funds from the first currency on your card’s currency listing order.

Can I manage my account online?

Managing your Travel Money card account is easy, thanks to NetBank and the CommBank app. You can use these platforms from just about any internet enabled computer or smartphone, and they allow you to do the following:

  • Check transaction history and account balance
  • Reload for free using locked-in exchange rates
  • Transfer balances between currencies
  • Use eligible CommBank accounts for transferring funds to and from your Travel Money Card
  • Change currency order (only through NetBank)
  • Change PIN (only through NetBank)
  • Lock and unlock your card for security (only through NetBank)

First time users have to register to login to NetBank. So make sure you have your Travel Money Cards along with the corresponding six-digit registration codes they choose upon purchasing their cards.

Fees and charges

The fees and charges you can expect to pay over time include the following:

Transfer between currenciesFreePurchase transaction feeFree

Fee typeFee charged
Card issue fee$15 AUD (upon purchase of card)
Load and reload feeFree
Transfer between currenciesFree
Purchase transaction feeFree
Cash withdrawal feeDepends on currency
Replacement card fee$15 AUD
Card closure feeFree

Note that full-time primary, secondary, or tertiary students don’t have to pay the card issue fee as long as they purchase their cards at Commonwealth Bank branches.

What do I do when I return from my holiday?

If you’ve got some money left over in your Travel Money Card account upon your return to Australia, you have the following options:

  • Use the remaining funds for online shopping. If you like shopping through international websites, you can use your Travel Money Card to pay in currencies that international websites charge. This gives you the means to avoid overseas transaction fees and currency conversion fees.
  • Withdraw the cash. You can visit closest Commonwealth Bank ATM and withdraw the money. No matter which currency in your accounts holds funds, you get it all in Australian dollars, at the prevailing exchange rate.
  • Transfer remaining funds to your account. You can also transfer the left over funds to an eligible Commonwealth Bank account using the NetBank platform.
  • Close the account. You can decide to close your account at any time, and you can do so by visiting any Commonwealth Bank branch. You can get Commonwealth Bank to transfer remaining funds to a bank account with a different financial institution by providing its BSB number and your account number.

What you do with your funds after your trip is up to you. Bear in mind, though, that this card does not attract any ongoing account keeping fees, and if you wish to get one again, you would have to pay the card issue fee again.

Back to top

What are the pros and cons of using a CommBank Travel Money Card?


  • Global acceptance. Given its MasterCard connect; you can look forward to using this card just about everywhere in the world, at ATMs and EFTPOS terminals alike.
  • Access to funds in multiple currencies. Travelling overseas requires that you make payments in foreign currencies, which can involve confusing calculations. With the Travel Money Card, you can pay in 13 different currencies, without having to worry about the math. Even if you choose to pay in a currency not loaded on your card, the payment is automatic, and you don’t have to carry out any calculations.
  • Save on fees. Unlike a credit or a debit card, you don’t have to worry about paying overseas transaction fees and currency conversion fees when you use your Travel Money Card.


  • Cash withdrawal fee. When you use this card to withdraw cash at ATMs, you have to pay a cash withdrawal fee, which varies from one currency to the next.

Back to top

How to apply for the CommBank Travel Money Card

You can purchase a Travel Money Card is person by visiting any Commonwealth Bank branch. Existing Commonwealth Bank customers can apply for one online by logging in to NetBank. If you’re not an existing Commonwealth Bank customer, make sure to have the following documents handy:

  • An identification document with a photograph, like your passport or driver’s licence
  • Two identification documents without photographs, like your birth certificate and a Tax Office notice

Getting the Commonwealth Bank Travel Money Card makes sense if you’re a traveller who is looking to cut down on travel costs. Access to 13 different currencies via MasterCard gives you access to your cash around the world. Remember, though, that there are other cards that offer similar features, so compare a few before deciding.

Back to top

Frequently asked questions

Why can’t I log into Travel Money Card account online?

In case you’re facing trouble logging into your Travel Money Card account online, establish if you’ve registered your new card. This is because you have to register before you can access your account details via NetBank. If you still can’t access your account, contact the Travel Money Customer Service Centre.

Why can’t I see my Travel Money Card transactions in my Commonwealth Bank NetBank account?

Existing Commonwealth Bank customers registered for NetBank can use this platform to apply for a new Travel Money Card, but its transactions won’t show on your regular NetBank account. To view its transaction and other account related details, you have to login to Travel Money Online.

Can I only use ATMs that dispense the same currencies I have on my Travel Money Card?

You can turn to any ATM that displays the MasterCard logo, and if you don’t have the local currency on your card, the card will convert the first currency on your card’s currency listing order and the ATM will dispense its equivalent value in the local currency.

Back to top

Travel money card comparison

Rates last updated October 1st, 2016
Available Currencies ATM Withdrawal Fee Reload Fee Initial Load Fee
ANZ Travel Card
ANZ Travel Card
AUD, CAD, EUR, GBP, HKD, JPY, NZD, SGD, THB, USD, AUD 3.50, CAD 3.00, EUR 2.20, GBP 2.00, HKD 20.00, JPY 260, NZD 4.50, SGD 4.00, THB 95, USD 2.50 1.1% of the value purchased $0 Go to site More
Flight Centre Key to the World Currency Card
Flight Centre Key to the World Currency Card
AUD, USD, SGD, NZD, JPY, THB, GBP, EUR, HKD, CAD USD 2.50, EUR 2.50, GBP 2.00, NZD 3.50, THB 80.00, CAD 3.50, HKD 18.00, JPY 260.00, SGD 3.50, AUD 3.50 1.1% of the total amount $0 Go to site More
Rates last updated October 1st, 2016
Currency Conversion Fee Monthly Inactivity Fee Multiple Currencies on One Card Maximum Load Amount
ANZ Travel Card
ANZ Travel Card
3% $3 Yes $80,000 Go to site More
Flight Centre Key to the World Currency Card
Flight Centre Key to the World Currency Card
5.95% $0 No $10,000 Go to site More
Back to top
Was this content helpful to you? No  Yes

Related Posts

Ask a Question

You are about to post a question on

  • Do not enter personal information (eg. surname, phone number, bank details) as your question will be made public
  • is a financial comparison and information service, not a bank or product provider
  • We cannot provide you with personal advice or recommendations
  • Your answer might already be waiting – check previous questions below to see if yours has already been asked

Disclaimer: At we provide factual information and general advice. Before you make any decision about a product read the Product Disclosure Statement and consider your own circumstances to decide whether it is appropriate for you.
Rates and fees mentioned in comments are correct at the time of publication.
By submitting this question you agree to the privacy policy, receive follow up emails related to and to create a user account where further replies to your questions will be sent.

84 Responses to Commonwealth Bank Travel Money Card

  1. Default Gravatar
    Jennifer | May 19, 2016

    How do I retrieve my PIN numbers for travel card?

    • Staff
      May | May 19, 2016

      Hi Jennifer,

      Thanks for your inquiry.

      When you’re logged on NetBank, you’ll be able to set or change the PIN of your travel card.

      I hope this has helped.


  2. Default Gravatar
    Mairi | May 13, 2016

    I just had money taken from my travel money card without my consent, so am processing a fraud claim. This can apparently take weeks to investigate. Do you know if any of the bank’s Travel Money Cards are covered by auto fraud detection systems? Or a money back guarantee?

    • Staff
      May | May 17, 2016

      Hi Mairi,

      Thanks for your question.

      If you have any complaint in respect to your Commonwealth Travel Money card, the Commonwealth Bank’s dispute resolution process can be accessed on 13 2221.

      Hope this helps.


  3. Default Gravatar
    Linda | April 16, 2016

    I would like to know in advance if Commonwealth Bank Travel card charge merchants for transactions? I don’t want to be charged a fee by the merchant.
    Thank you.

    • Staff
      May | April 17, 2016

      Hi Linda,

      Thanks for your question.

      In the Commonwealth Bank Travel Money card brochure, it states there that some merchants may apply a surcharge made by your card. So it is advisable to check with the merchant first if a surcharge is applicable before you make purchases or proceed with any transaction.

      For your reference, I’ve sent to your email the link where you can find the Commonwealth Bank Travel Money card brochure.

      Hope this helps.


  4. Default Gravatar
    Barbara | November 28, 2015

    In Hong Kong (Macau) and in Hanoi what ATM machine can I use my debit card

    • Staff
      Jonathan | November 30, 2015

      Hi Barbara, thanks for your inquiry!

      Please refer to this page for the ATM’s in Hong Kong and Vietnam.



  5. Default Gravatar
    Carol | September 4, 2015

    Do you do a travel card as I am travelling overseas on a cruise and have to pay in US dollars and would like to get one going please

  6. Default Gravatar
    angela | August 29, 2015

    Hi, my son is overseas and is confused about when redrawing from travel card at a ATM when asked “do you want conversion “or” no conversion” what do he choose. He has Euro and British Pound and is currently in Croatia.

    • Staff
      Jonathan | September 1, 2015

      Hi Angela, thanks for your inquiry!

      The currency for Croatia the Croatian kuna. As a result the Euro and British Pound are ineligible for purchases and would have to be converted to the Croatian Kuna.

      I hope this helps.



  7. Default Gravatar
    Lynne | July 21, 2015

    Am I able to load Tanzania Shillings onto my travel card or do I just withdraw form the AUD loaded onto the card at the ATM in the local currency? What would the fee be to do this?

    Thanks Lynne

    • Staff
      Sally | July 22, 2015

      Hi Lynn,

      Thanks for your inquiry.

      Unfortunately, Tanzania Shillings is not on the list of the 13 different currencies that you can load to your account. You may find the default currency order of these currencies and the corresponding withdrawal fee for each currency on this same page. As a result, if you withdraw Australian dollars from an ATM or use it to make an EFTPOS transaction, you will be charged $3.50 AUD, respectively.

      I hope this has helped.



  8. Default Gravatar
    M | June 11, 2015

    How do I change my debit card PIN using an ATM?

    • Staff | June 11, 2015

      Hi MG,

      Thank you for your comment.

      Commonwealth Bank don’t provide instructions on how to change your Travel Money Card PIN using an ATM.

      However, you can change your PIN by calling the Travel Money Customer Service Centre and following the self-service instructions.

      Alternatively, you can change your PIN via NetBank. I’ve listed the instructions below:
      1. Log on to NetBank
      2. Go to the ‘Account Information’ or ‘Transactions tab’ and select ‘Reset PIN’ or ‘Change my PIN’
      3. Then select the card that you wish to change the PIN on.

      I hope this has helped answer your question.



  9. Default Gravatar
    Amanda | April 3, 2015

    I have purchased a Comm Bank travel money card & I can see all transactions through Netbank on my laptop but not on my apple i-phone CommBank app. I raised this immediately when my application was complete & your staff insisted that there must be a delay. I will be extremely annoyed if I cannot make transactions via my i-phone (as I will not have access to a computer whilst travelling) as this was part of the reason I applied!?
    Am I missing something or was I incorrectly informed by your staff?

    • Staff
      Jonathan | April 8, 2015

      Hi Amanda, thanks for your inquiry!

      Please note that is a comparison service and is not directly affiliated with Commonwealth Bank. It would be best to contact Commonwealth Bank directly in regards to this issue.



  10. Default Gravatar
    CAREY | February 23, 2015

    what is the maximum aud that can be held with a travel card

    • Staff
      Jonathan | February 23, 2015

      Hi Carey, thanks for your inquiry!

      The maximum that can be held is AUD 100,000 or foreign currency equivalent.



Credit Cards Comparison

Rates last updated October 1st, 2016
Purchase rate (p.a.) Balance transfer rate (p.a.) Annual fee
Virgin Australia Velocity Flyer Card - Balance Transfer Offer
Enjoy a 0% p.a. balance transfer offer for 18 months and also earn 2 bonus Velocity Points in the first 3 months on everyday spend.
20.74% p.a. 0% p.a. for 18 months $64 p.a. annual fee for the first year ($129 p.a. thereafter) Go to site More info
ME Bank frank Credit Card
Enjoy a low and consistent interest rate on purchases and cash advances, combined with no annual fee.
11.99% p.a. $0 p.a. Go to site More info
St.George Vertigo Visa
Introductory offer of 0% p.a. for 18 months on balance transfers and 1% p.a. for 12 months on purchases, plus a low annual fee.
1% p.a. for 12 months (reverts to 13.24% p.a.) 0% p.a. for 18 months $55 p.a. Go to site More info
HSBC Platinum Credit Card
Receive a full annual fee refund and save $149 if you meet the $6,000 spend requirement. Enjoy a balance transfer offer and platinum card benefits such as complimentary insurances and concierge services.
19.99% p.a. 0% p.a. for 15 months $149 p.a. Go to site More info

* The credit card offers compared on this page are chosen from a range of credit cards has access to track details from and is not representative of all the products available in the market. Products are displayed in no particular order or ranking. The use of terms 'Best' and 'Top' are not product ratings and are subject to our disclaimer. You should consider seeking independent financial advice and consider your own personal financial circumstances when comparing cards.

Ask a question