Commonwealth Bank Travel Money Card

Posted March 18th, 2011 and last modified May 16th, 2014
Commonwealth Bank Travel Card

You’re going to need access to cash while you’re overseas. The Commonwealth Bank Travel Money Card could be the ideal solution to your needs.

The CBA Travel Money Card lets you pay for purchases at millions of locations around the world wherever the MasterCard logo is displayed. You can also withdraw cash in the local currency at whatever your destination is using your card at ATMs.

You’re able to choose from 13 different currencies to load onto your account, all of which can be held in the account at the same time. This gives you the freedom to purchase the currencies you know you’ll be using at your intended destinations without having to worry about converting cash when you arrive.

This is a prepaid card, so any money you spend comes out of the amount you deposited into the account. Your Travel Money Card isn’t linked to your transaction accounts, so you’re not drawing from your other cash amounts in any way. Likewise, it’s not a credit card so you’re not accumulating debt when you use your card.

Instead, you simply deposit the amount of money you want to take with you on your overseas trip. This is a great way to stick to your budget without incurring unexpected fees and charges along the way.

Why use a Commonwealth Bank Travel Money Card instead of a credit card?

Lots of people choose to travel internationally and use a credit card to pay for whatever they need while they’re away. However, your Australian-issued credit card is issued to you in Australian dollars. This means any transactions you make overseas may incur foreign exchange fees, along with foreign transaction fees.

What’s more, every time you use your credit card to pay for a purchase or to withdraw cash, you’re charged interest from the date of that transaction. This removes any benefit you thought you were getting from the interest free days you would receive back in Australia.

In comparison, when you use a Commonwealth Bank Travel Money Card you load the amount of money you want to spend into the account. You can convert your Aussie dollars over to whatever currency suits your needs best for your planned journey and you benefit by locking in the exchange rate for those currencies on the date you convert them. Whenever you pay for something in a foreign currency you’ve loaded onto your card you won’t pay any foreign transaction fees either.

This gives you a sense of security that you won’t end up getting less on your exchange if those foreign exchange rates change during your trip. You also don’t have to worry about receiving bad exchange rates at foreign ATMs, exchange booths or at merchants, so you end up with more of your own money to spend.

Aside from these benefits, if you were to use your credit card or debit card to pay for purchases with a foreign merchant, you may incur additional transaction fees on the amounts you spend. When you use a CBA Travel Money card to pay for foreign purchases you won’t be charged a transaction fee if you pay for that amount if you’re using the same currency as you have loaded on the card.

This card limits you to a maximum of thirteen different currencies on your account at any given time, but you are able to choose between a total of 13 currencies.

These currencies are (listed in default currency order):

AUD, CAD, EUR, GBP, HKD, JPY, NZD, SGD, THB, USD, VND, CNY, AED

How does the CBA Travel Money Card Work?

The Travel Money card works in exactly the same way as a regular credit card, with the exception that you’re using your own prepaid cash instead of accumulating credit card debt with each transaction you make.

You’re only ever able to spend the amount of money you’ve loaded into your account at any time, which can be a great way of sticking to your budget while you travel.

Your card can be used to pay for purchases anywhere the MasterCard logo is shown. You can also withdraw cash from any ATM displaying the MasterCard logo.

If you spend the available cash you’ve loaded onto your card, you can easily reload more money onto it if you need access to more cash during your travels.

It also comes with a backup card in the event you lose your primary card. If you lose your primary card you can call CBA to have it blocked and then start using your secondary backup card.

Loading your travel money card

You can deposit cash into your account at any branch of the Commonwealth Bank at the time you purchase your card. Alternatively, you can log into your regular bank transaction account and BPAY funds across to your card electronically.

There is no initial loading fee charged, so you should find you save a bit of money in fees by depositing your intended travel spending money amount into your account as your initial loading amount.

Reloading your travel money card

If you decide you need to add more funds into your account, you can reload more cash at any time. Once again, you can do this at any CBA branch or you can BPAY more funds across from your regular bank account. Keep in mind that a reloading fee will apply.

You are only allowed to load one currency using BPAY at a time. Always check what your default currency listing order is before you load money that you intend to end up in a particular currency. This is important, simply as the card will automatically default to the highest currency listing available that you have chosen to load.

You can log into your Travel Money online account at any time to alter the currency listing order to suit your currency needs.

Managing your account

You can log into your Travel Money online account at any time of the day or night from any computer with internet access. You can view your balances, track your transactions, review your available currencies or otherwise manage your account as required.

You can also link your mobile number to your account. This allows the Commonwealth Bank to issue SMS confirmation of your reloaded amounts. You can also receive SMS notifications of your account balances.

To do so all you need to do is log into your account and set how frequently you want to receive your balance notifications. You can select notifications to be issued daily, weekly or when your account reaches a ‘low balance’ status.

Transferring between currencies

If you find that you’ve loaded more in one currency than you need, you can convert those remaining funds to another currency within your account.

For example, you may have the Aussie dollar equivalent of $200 remaining in your account loaded as Euros that you didn’t spend on that leg of your journey. Before you head over to London for the next leg of your journey, you can convert your remaining Euros over to British Pounds.

This can be done by logging into your account and simply transferring the funds you want over to the currency you prefer. There is no charge for this type of internal account transfer, however the currency exchange rate will be based on whatever the conversion rate is on that day.

Currency listing order

It’s important to take note of the currency listing order that CBA have for your card. If you have more than one currency on your card, any funds you load into your account will automatically be converted into whatever the first currency type is on that list.

For example, if you have Australian dollars, British pounds and US dollars loaded on your card and you want to add more funds, the first currency in the order listing is US dollars. So if you BPAY $2,000 over to your card, that amount will automatically be converted to the US dollar equivalent.

If you don’t want your funds to be converted to US dollars, but want to buy British pounds instead, you can log into your account and change the order of your currency listings before transferring money into the account.

The listing order of your available currencies is also very important when you’re withdrawing cash. For example, if you know you have Singapore dollars, Australian dollars and Euros loaded into your account and you withdraw cash in Thailand, your account will automatically debit the Euro balance first and convert those to Thai Baht (THB), as this is first in the currency listing order.

Insufficient funds of the wrong currency

Let’s assume you have Thai Baht, Singapore Dollars and US Dollars loaded onto your account and you pay for a purchase using your card. The purchase amount you’re paying in Thai Baht is insufficient to cover the amount you want to spend.

In this event, your account will automatically clear the remaining Thai Baht currency amounts you have preloaded and draw the remaining amounts required from the available US dollar balance to complete the transaction.

The same currency listing order will be used if you’re withdrawing cash in a country where you don’t have the currency for that country loaded onto your account at all. For example, if you have Hong Kong Dollars, Singapore Dollars and Thai Baht loaded, but you withdraw cash from an ATM in Vietnam your Hong Kong Dollar balance is the highest default currency of the ones you have loaded. The Hong Kong Dollar balance you have on your card will be converted over to Vietnamese Dong at whatever the foreign exchange rate is on that date and issued to you in the local currency.

Fees and charges

The fees and charges that may apply to your account are as follows:

Fee type

Fee charged

Card Issue Fee

$15 AUD

Initial Loading Fee

0

Reloading Fee

1% of reload amount up to a maximum of AUD 15.00 or foreign currency equivalent

Internal Account Transfer Between Currencies

Nil

Card Replacement Fee

$15 AUD

Card Closure Fee

0

Keep in mind that you may be charged fees for withdrawing cash from an ATM. These are charged in the currency being used and are as follows:

AUD 3.50, CAD 3.00, EUR 2.20, GBP 2.00, HKD 17, JPY 220, NZD 3.50, SGD 3.50, THB 80.00, USD 2.50, VND 50000

Closing your CBA Travel Money Account

When you return from your travels, you may choose to keep it open and use it to pay for any purchases you make via online shopping merchants. Of course, you can always choose to withdraw any cash remaining in your account.

Simply use your card at any CBA ATM in the country and withdraw the amount of cash available. Your money will be issued to you in Australian dollars, regardless of the currency amounts you had loaded onto your account at the time. Those currency amounts will be converted to AUD at whatever the market rate is on the date of your transaction.

Alternatively, if you have an existing Commonwealth Bank account you can transfer the available funds out of your Travel Money card and over to your nominated CBA account via the NetBank platform.

You won’t be charged any fees for transferring funds electronically to your CBA account. However, keep in mind that you are limited to a daily limit of $1,000 in Australian dollar equivalent amounts for electronic transfers.

If you decide that you don’t wish to keep your Travel Money account open after you’ve completed your travels, you can close your account by visiting any CBA branch. The customer service assistant can transfer any funds you have remaining in your card over to whatever account you nominate.

If the account you want your cash transferred over to is another financial institution other than the Commonwealth Bank, you’ll need to provide the BSB and account number you want the funds paid into.

Applying for a CBA Travel Money Card

You can buy your card from any branch of the Commonwealth Bank in Australia. You don’t have to be an existing CBA customer to purchase your card. Simply take some form of photo ID with you to verify your identity and a secondary form of ID to verify your address.

Alternatively, you can also buy your card using the secure online platform available on the website. You will need to have an existing NetBank client number and password to use the online purchase option.

Once you’ve completed your application, you should receive your cards within around five working days in the mail.

You won’t be able to use your new card until after it’s been activated.

FAQ

How do I check the balances of my Travel Money Card?

You can log into your online account at any time of the day or night to view your balances or manage your account. Alternatively, you can link your mobile number to your account and request to receive balance notifications via SMS.

How do I change my PIN?

If you want to change the PIN on your account, you can call the customer service line and follow the pre-recorded prompts to change your PIN over the phone. Alternatively, you can log into your online account and change your PIN within your account preferences.

Can I only use my Travel Money card at ATMs that dispense the same currencies I have?

You can use your card at any ATM or merchant outlet that displays the MasterCard logo, no matter what currencies you have on your card. The ATM will dispense whatever the local currency is for where you are and your card will automatically debit the first currency in the listed order to be converted for your transaction.

Why can’t I see my Travel Money Card transactions in my CBA NetBank account?

If you’re an existing CBA customer and you have a NetBank account registered, you can apply for your card this way but transactions you make won’t show in your NetBank account. Your Travel Money Card is a completely separate account. In order to view your balances and manage your account, you will need to log into Travel Money Online.

Why can’t I log into Travel Money Online?

If you’re having difficulty logging into your online account, double check that your card has been activated. Your online log-in details won’t work until your card has been activated first. Likewise, you may also want to double check that you’re entering the correct card number and the correct registration code. If all else fails, feel free to call the Customer Service line for more assistance.

Travel money card comparison

Rates last updated October 24th, 2014
Available Currencies ATM Withdrawal Fee Reload Fee Initial Load Fee
Qantas Card with Qantas Cash
Qantas Card with Qantas Cash
AUD, USD, GBP, EUR, THB, NZD, SGD, HKD, CAD, JPY, AED AUD 1.95, CAD 2.00, EUR 1.50, GBP 1.25, HKD 15.00, JPY 160, NZD 2.50, SGD 2.50, USD 1.95, THB 70.00, AED 6.50 $0 $0 Go to site More
OzForex Travel Card
OzForex Travel Card
AUD, USD, EUR, GBP, NZD, HKD, SGD, CAD, JPY AUD 2.95, CAD 2.95, EUR 2.00, GBP 2.00, HKD 15.00, JPY 210, NZD 4.25, SGD 3.50, USD 2.25 $0 $15 Go to site More
Multi Currency - Cash Passport
Multi Currency - Cash Passport
AUD, USD, EUR, GBP, NZD, THB, CAD, HKD, JPY, SGD $0 for International ATM withdrawal and 2.95% of the amount withdrawn in Australia $5 $5 Go to site More
Travelex Travel Card
Travelex Travel Card
AUD, CAD, EUR, GBP, HKD, JPY, NZD, SGD, USD Travelex does not charge an ATM withdrawal fee when you use your Travelex Multi-currency Cash Passport to withdraw currencies that are loaded on the card at overseas ATMs where MasterCard is accepted. The greater of 1.1% of the initial load / reload amount or AU$15.00 $0 Go to site More
Rates last updated October 24th, 2014
Currency Conversion Fee Monthly Inactivity Fee Multiple Currencies on One Card? Maximum Load Amount
Qantas Card with Qantas Cash
Qantas Card with Qantas Cash
3% $0 Yes $20,000 Go to site More
OzForex Travel Card
OzForex Travel Card
3% $0 Yes $25,000 Go to site More
Multi Currency - Cash Passport
Multi Currency - Cash Passport
5.95% $4 Yes $100,000 Go to site More
Travelex Travel Card
Travelex Travel Card
5.95% $ No Go to site More
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54 Responses to Commonwealth Bank Travel Money Card

  1. Default Gravatar
    Geoffrey | September 16, 2014

    Help! I’m in Italy and I can’t log into manage my travel money card because I don’t have my registration code. I have my PIN number and card number. Can I make a free call from overseas? I can’t call out easily.

    • Staff
      Shirley | September 17, 2014

      Hi Geoffrey,

      Thanks for your question.

      You can reverse the charges of your call. Please contact the international operator in the country you are in and request to be put through to Commonwealth Bank’s hotline for travel money.

      Please note that CBA doesn’t have any control over the charges applies by the local or international telephone company for contacting the operator.

      Cheers,
      Shirley

  2. Default Gravatar
    Kevin | September 7, 2014

    Why aren’t individual names stamped on the card. reason being our son in New York only this Saturday had a car booked to drive New York to Niagara Falls and was knocked back on hiring the car because no name was on the card. They wouldn’t hire the car even to his son using his credit card because he had no licence. Caused our son to lose the travel portion New York to Niagara Falls. Explain to me how hard is it to stamp the persons name on the card. I await your reply.

    • Staff
      Shirley | September 8, 2014

      Hi Kevin,

      Thanks for your question. You’ve actually come through to finder.com.au, an online comparison service. We don’t handle any products or applications.

      I’d recommend that you get in touch with Commonwealth Bank directly for this enquiry.

      Cheers,
      Shirley

  3. Default Gravatar
    Janice | September 2, 2014

    how can I check the amount left in my money card. thanks.

    • Staff
      Shirley | September 3, 2014

      Hi Janice,

      Thanks for your question.

      You can check your balance through Travel Money Online. I’ve emailed the link to you.

      Cheers,
      Shirley

  4. Default Gravatar
    Sue | August 26, 2014

    Can i get cash out overseas when using eftpos on my travel money card?

    • Staff
      Shirley | August 27, 2014

      Hi Sue,

      Thanks for your question.

      You may be able to use this card to get cash out over the counter when you make a purchase. There is no charge for doing this, but it will come down to merchant acceptance.

      Cheers,
      Shirley

  5. Default Gravatar
    louis | July 27, 2014

    when you withdraw overseas from an atm with your travel card do you use the savings or credit button on atm

    • Staff
      Shirley | July 28, 2014

      Hi Louis,

      You can press Credit for both purchases and ATM withdrawals.

      Cheers,
      Shirley

  6. Default Gravatar
    Sophie | July 17, 2014

    Hi I’m going in for surgery in Europe and wanted to pay on my travel money card is there a daily limit on these cards when paying on eftpos?
    Thank you

    • Staff
      Shirley | July 17, 2014

      Hi Sophie,

      Thanks for your question.

      You can spend between $1 and $100,000 onto the card and you can have a maximum balance of $100,000 at any one time.

      Cheers,
      Shirley

  7. Default Gravatar
    carole | July 4, 2014

    change password

    • Staff
      Shirley | July 7, 2014

      Hi Carole,

      Thanks for your question.

      Please go to Travel Money Online or call the Commonwealth Travel Money Customer Service Centre and follow the self-service instructions.

      Cheers,
      Shirley

  8. Default Gravatar
    Hi | November 2, 2013

    I just want to ask a simple question. I have a MasterCard debit card and a travel card both with Commonwealth Bank

    How do I transfer money from my MasterCard debit card into my travel card? I have been trying for several hours finding out how to do it.

    • Staff
      Jacob | November 4, 2013

      Hi, Hi.

      Log into NetBank, or the online banking platform where you manage your MasterCard Debit Card. You can use BPAY to transfer money from your debit card to your travel card, you can transfer from a linked Commonwealth Bank account. Or you can reload the card by calling the Travel Money Card Customer Service Centre. You can also reload via BPAY. Use the BPAY biller code 113167 and the 16 digit number on the front of your Travel Money Card as the customer reference number. Funds reloaded via BPAY may take two to three business days to appear on your card.

      Thanks for your question.

  9. Default Gravatar
    tom | October 11, 2013

    As an example, if I purchased a travel card today and wanted USD loaded, what conversion rate would be used? Also , when I return home & wanted to withdraw the balance left on the card, what conversion rate would apply then?
    Thank you.

    • Staff
      Jacob | October 11, 2013

      Hi Tom.

      The retail exchange rate current on the day the transaction is processed (either when depositing or withdrawing funds) is used. You can find this rate on the Commonwealth Bank website. You can find out more about this product on this page.

      Thanks for your question.

  10. Default Gravatar
    Sangeeta | October 3, 2013

    Hi,

    I am travelling to India in 2.5 weeks. I am an existing CBA customer.

    I have looked at heaps of travel card options and none load with Indian Rupees.

    I am wanting to know if I can load money in AUD and when in India I use the ATM will I:

    - get charged a currency conversion rate?
    - get charged a ATM transaction fee?
    - get charge any other related fee?
    - can I electronically transfer more money onto the card from another CBA account – will this attract a fee?

    Thanks,

    • Staff
      Jacob | October 3, 2013

      Hi Sangeeta.

      That’s correct, there are currently no travel money cards that allow you to load Indian rupees onto the card.

      If you load Australian dollars onto the card and withdraw Indian rupees from the ATM, you will be charged a currency conversion fee on the transaction, a local ATM operator fee, an international ATM fee and a reload fee when you transfer money onto the card. You can avoid some of these fees by going for a different travel money card provider. You can compare travel money options and their fees and rates on this page.

      Thanks for your question.

  11. Default Gravatar
    Iva | September 25, 2013

    can this card be used to pay for surgery overseas?

    • Staff
      Jacob | September 25, 2013

      Hi Iva.

      This card can be used everywhere MasterCard is accepted.

      Thanks for your question.

  12. Default Gravatar
    monique | September 25, 2013

    Looking at purchasing a card with THB. Other than a ATM where else can I get cash out and what are the fees? E.g. Thai bank or money exchange stalls.

    • Staff
      Jacob | September 25, 2013

      Hi Monique.

      Thanks for your question.

      You may be able to use this card to get cash out over the counter using the Thai EFTPOS system when you make a purchase. There is no charge for doing this, but it will come down to merchant acceptance.

      You can find more information on travel money on this page.

      Thanks.

  13. Default Gravatar
    ruby | September 23, 2013

    When using this card to access cash in Australia is there a fee each time?

  14. Default Gravatar
    tammie | August 26, 2013

    Hello,

    I am travelling to 4 countries in South America and none of the currencies are available on travel money cards. If I try to take money out at a ATM in one of these countries will I get the local currency or one of the currencies I put on the card which I would then have to convert somewhere?

    thanks

    • Staff
      Jacob | August 26, 2013

      Hi Tammie.

      Thanks for your question.

      Some ATMs give you a choice of currency to withdraw when you’re at the machine. If you go to make a withdrawal in a currency not on the card, the money is taken from another currency you’ve loaded onto the card. There’s an order the money is taken too, i.e. AUD then USD etc. – you can find out more about this by reading the product disclosure statement. You will be charged a currency conversion fee when you do this. This currency conversion fee is higher than had you of withdrawn the money from your debit card or credit card.

      You can compare debit cards and credit cards with no foreign currency conversion fee on this page.

      I hope this helps.

  15. Default Gravatar
    Brian | July 19, 2013

    Check balance of travel money card

    • Staff
      Jacob | July 19, 2013

      Hi Brian. This was taken from the most recent question we had about this card, which can be found right below where you submitted your question. As a note, please give the questions and responses a read before you write into us. Chances are someone has already asked the same thing before: ‘You can view and manage your account online through the Commonwealth Bank Travel Money Online website. If it’s your first time visiting that website, you will need to register your card for online use before you can log in. You will need your card number, card verification code (CVC) and your registration code to register your card online. If you have lost your access number, you will need to call a representative of the Commonwealth Bank to retrieve it.’ You can also check your account balance at an ATM, using a Commonwealth Bank ATM will avoid any fees. Thanks for your question. Jacob.

  16. Default Gravatar
    Gwendolyn | July 17, 2013

    Hi Jacob, I wish to review my travel money card balance but can’t see how to do it online. Also I may not have remembered the right access number.
    Thanks, Wendy

    • Staff
      Jacob | July 17, 2013

      Hi Wendy. Thanks for your question. You can view and manage your account online through the Commonwealth Bank Travel Money Online website. If it’s your first time visiting that website, you will need to register your card for online use before you can log in. You will need your card number, card verification code (CVC) and your registration code to register your card online. If you have lost your access number, you will need to call a representative of the Commonwealth Bank to retrieve it. I hope this helps. Jacob.

  17. Default Gravatar
    Gwendolyn | July 17, 2013

    When using our travel money card, which was loaded with euros in Australia, we’ve noticed that most of the time when we withdraw money in European countries the Australian equivalent is also noted on the receipt. These amounts are not related to the exchange rate at which we bought it. Are you able explain this?

    • Staff
      Jacob | July 17, 2013

      Hi Wendy. Thanks for your question. The travel money card allows you to lock in the exchange rate when you transfer funds between the currency buckets on your card. Perhaps the receipt is quoting you the exchange rate at the time your withdrawing the funds? Are you getting the exchange rate you locked in at or the rate at the day you’re making the withdrawal? If you’re getting the rate you locked in at when you transferred the funds between currencies, the information on the receipt is probably just additional information supplied at the completion of the transaction. Jacob.

  18. Default Gravatar
    Mladen | July 11, 2013

    I am writing to you from Slovenia, Europe.
    Few days after arriving at Australia, my son has lost a wallet with credit cards and cash.
    Since he planned to travel around Australia for about a month, I am wondering whether there is a possibility that he could get your “Commonwealth Bank Travel Money Card” so I would be able to send him to this card money from mine Visa card or via Moneybookers.

    Thank you in advance and best regards,
    Mladen

    • Staff
      Jacob | July 11, 2013

      Hi Mladen.

      Thanks for your question.

      Yes, your son will be able to apply for the Commonwealth Bank Travel Money Card. Because this is a pre-paid card, there are no minimum eligibility requirements. You son can apply for one of these cards by visiting a Commonwealth Bank branch. There is a card issue fee, which may be an issue if he doesn’t have any money at all.

      There are also a couple of other options for someone who has lost their cards / wallet in a foreign country. Both Visa and MasterCard offer emergency cash replacement services. Although this service is not available with all Visa and MasterCard credit cards, for most of the cards that they offer you can get a replacement sent out in a few business days. They will also provide an emergency cash advance to cover the cardholder in the short term while they’re waiting for their replacement card. You can find more information about this service by searching, ‘Visa / MasterCard emergency cash’.

      If your son applies for a travel money card, you should be able to directly deposit funds into his account from your online banking facility. It may take a couple of business days for the transfer to be processed.

      I hope this has helped.

      Jacob.

  19. Default Gravatar
    Sally | July 3, 2013

    What is the current exchange rate for US$ and if I set up my account today can I lock in the rate immediately – I am not travelling until Dec.

    • Staff
      Jacob | July 3, 2013

      Hi Sally. Thanks for your question. You can view the Commonwealth Bank’s consumer foreign exchange rate through their website. You are able to lock in the rate when you convert funds from Australian dollars to a foreign currency. I hope this helps. Jacob.

  20. Default Gravatar
    Barb | June 30, 2013

    Which ATM’s can they be used at in Italy & France, e.g. Visa machines.

    • Staff
      Jacob | June 30, 2013

      Hi Barb. This card can be used everywhere MasterCard is accepted. This includes ATMs and over the counter transactions – in millions of locations worldwide. Thanks. Jacob.

  21. Default Gravatar
    Ashleigh | April 16, 2013

    Am I able to purchase a Commonwealth Bank Travel Money Card if I am not a customer at Commonwealth bank?

    Thank you.

    • Staff
      Jacob | April 16, 2013

      Hi Ashleigh. Thanks for your question. Yes, this is not a problem. You can do this online or at one of their branches. Jacob.

  22. Default Gravatar
    Jenny | April 14, 2013

    Hi,

    Can I also use the funds on this card for on-line purchases in Australia?
    Is there a monthly inactivity fee if I have funds left after this trip ?

    Regards,

    • Staff
      Jacob | April 14, 2013

      Hi Jenny. Thanks for your question. There is no monthly inactivity fee when you don’t use the card. You won’t be charged if you don’t use it (I’ve sent information about fees and charges to your email). This card can be used for online purchases as well as purchases over the counter. Let us know if you would like more information about this product. Jacob.

  23. Default Gravatar
    michele | April 13, 2013

    I will be going to position ( italy) , toulouse and paris ( france) are there any banks there from which I can withdraw funds with the travel money card?

    • Default Gravatar
      michele | April 13, 2013

      going to Positano ( italy)
      also I will need to withdraw cash while away
      what happens to the money left over in the card? can I withdraw it in cash upon my return to sydney?

    • Staff
      Jacob | April 13, 2013

      Any funds left on the card when you return home can be withdrawn in Australian dollars from a Commonwealth or Bankwest free of charge. Thanks. Jacob.

    • Staff
      Jacob | April 13, 2013

      HI Michele. This card charges an ATM withdrawal fee when you get cash from an ATM, except when using Bankwest and Commonwealth Bank ATMs in Australia. See the fee schedule for further information – I’ve sent you an email – Jacob.

  24. Default Gravatar
    Monica | March 17, 2013

    I am currently in Uruguay S/america & am having issues using my travel money card..It has been nearly one week & I have nt been able to take out cash.Is there a system crash at the moment & how long before this is rectified?

    • Staff
      Marc | March 18, 2013

      Hello Monica,
      thanks for the question.

      After speaking with Commonwealth Bank there are no system crashes which could stop the withdrawal of cash. One reason why this card may not be allowing the withdrawal of cash is because the bank was not notified of your overseas trip and is treating the withdrawals as suspicious. In this instance it may be helpful to contact Commonwealth Bank directly.

      I hope this helps,
      Marc.

  25. Default Gravatar
    Gloria | January 21, 2012

    If I decide to load the card with more British pounds than I use will the remaining cash be transferred to my penners security account

    • Staff
      Jacob | April 10, 2013

      Hi Gloria. Thanks for your question. No, you will be responsible for transferring any amount to and from your account. Please be aware that you will be liable for a range of currency conversion and international transfer fees when you do this. Sorry for the delayed response. Jacob.

  26. Default Gravatar
    Martin | September 23, 2011

    can i send money to a person in Ghana and they access the money as a debit card to travel to Australia

    • Staff
      Jacob | April 2, 2013

      Hi Martin. Sorry for the delay. There are number of ways to do this — the easiest way to do this is via Internet banking; however, international transfers come at a fee (approx. $30) — they will need their own debit card and Internet banking set up though. Did you consider Western Union or a similar wire service? Jacob.

Credit Cards Comparison

Rates last updated October 24th, 2014
Interest rate (p.a.) Balance transfer rate (p.a.) Annual fee Cash advance rate (p.a.)
ANZ Low Rate
ANZ Low Rate
A low rate on purchases, balance transfer and a low annual fee. 13.49% p.a. 0% p.a. for 16 months $58 p.a. 21.74% p.a. Go to site More info
Citi Simplicity Card
Citi Simplicity Card
$0 annual fee credit card with a long term balance transfer offer. 19.99% p.a. 0% p.a. for 12 months $0 p.a. 19.99% p.a. Go to site More info
HSBC Platinum Credit Card
HSBC Platinum Credit Card
Earn rewards points plus a balance transfer offer. Access to prestige services including a personal concierge service and VISA Platinum reward program. 19.99% p.a. 0% p.a. for 8 months $0 p.a. 21.99% p.a. Go to site More info
Westpac Low Rate Card
Westpac Low Rate Card
A low interest rate credit card with a low annual fee and balance transfer offer. 12.49% p.a. 0% p.a. for 14 months $45 p.a. 21.49% p.a. Go to site More info
HSBC Credit Card
HSBC Credit Card
No annual fee for the life of the credit card. Plus a low balance transfer offer. 17.99% p.a. 0% p.a. for 6 months $0 p.a. 21.99% p.a. Go to site More info

* The credit card offers compared on this page are chosen from a range of credit cards CreditCardFinder.com.au has access to track details from and is not representative of all the products available in the market. Products are displayed in no particular order or ranking. The use of terms 'Best' and 'Top' are not product ratings and are subject to our disclaimer. You should consider seeking independent financial advice and consider your own personal financial circumstances when comparing cards.

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