Contact Us

Would you like to get in touch with us?

Do you have a question, comment, or feedback about Credit Card Finder? We’d love to hear from you.

We welcome questions about new credit cards, interest rates, fees, rewards, and anything else you have in mind. – the Finding service

Credit Card Finder is a part of the network, which means that we’re dedicated to answering and and all of your inquiries. Send us your questions, comments or suggestions in any way you like – be it email, snail mail, social media or by coming past our office and telling us in person.

You can reach the team in a variety of ways

Send us your questions and comments:

Email Credit Card Finder

We want to hear from you. If you need help using the site or have a question about a loan, send us an email or call us.

Office Phone Number: (02) 9299 7602

You can talk directly to Jeremy Cabral, our personal finance Publisher.

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Call Jeremy: (+61) 410 319 212

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Our Office Address

Send us a letter or come in for a visit.

Level 10/99 York St, Sydney NSW 2000

Head on over to our Finder Media page for all press or PR related questions and inquiries.


Client Services and Product Listing Inquiries

Are you a Financial Institution looking to list your products on Credit Card Finder®?

If so, you can contact one of our team members to discuss your options.

Greg Silver

Greg Silver
Greg's LinkedIn Email Greg Performance Director
Call Greg: (+61) 415 494 262

Frank Restuccia

Frank Restuccia
Franks's LinkedIn Email Frank Director
Call Frank: (+61) 408 468 893

Or you can post a comment here with the form below.

About Us

In 2006, we saw a gap in the Australian market for online credit card information. While credit card websites existed with the latest credit card promotions, there was a lack of any valuable, reputable and central credit card resources.

Credit Card Finder® took the initiative to become this central figure for Australian credit cards. Since then, it has grown and rapidly expanded into a vast library and comprehensive database for the latest guides, articles and credit card offers.

Doing a credit card search can be very time consuming. If you use the Credit Card Finder® website you will find information on over 123 credit cards available in Australia from over 23 providers. There you will also find easy navigation tools and tips on credit card ownership.

If you did a credit card search chances are you ended up on our website <strong>Credit Card Finder®</strong>. Our site is a completely free to use Australian owned service that compares credit cards and financial products. Everything on the site is available to Australian Customers. We give you various ways to research credit cards and provides links to make applications to each card. It also important to know that we do not process your personal information. Instead we provide you with a secure link to each bank’s page so that you can read all of the full product terms and conditions online. In those locations you will also find application forms.

Testimonials about Credit Card Finder®

Good Morning

I just wanted to drop you all a quick line to congratulate you on a fantastic website and email service you provide.

I happened to ‘stumble’ across your site when I was looking for a ‘low balance transfer card’ and I was able to find a perfect solution by using your website. Your information regarding ‘balance transfer cards’ was invaluable, as you taught me that balance transfer cards interest rates on future purchases are often charged at the ‘cash purchase’ rate. Wow – you saved me so much as I would have just taken any ‘low or zero balance transfer card’ and would not have found this out until it was too late.

So thank you, thank you so much and I have been recommending your website to all my friends and family.

Keep up the great work – congrats again!!.


We envisioned a website which gives you confidence with your credit card – which informs and empowers first time users and embraces them into it’s community of information, tips and support. Advanced and knowledgeable users sharing and information with new users problems and questions.


I wasn’t even aware a site like this existed – more Australians really should be aware of it.
Jennifer P.

I’ve contacted the team a few times now and they’ve yet to let me down with any question I’ve thrown their way. Cheers!
Harry S.E.

I had no idea how much I could cut out of my repayments until I read through your site.
Robert L.

I’ve gained so much knowledge about my credit use and personal finance. Thank You.
Kirk D.

I’ve bookmarked your credit card repayment calculators, they’re truly ace – Credit Card Finder is the best.
Sandra D.

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* The credit card offers compared on our website are chosen from a range of credit cards Credit Card Finder has access to track details from and is not representative of all the products available in the market. The use of terms ‘Best’ and ‘Top’ are not product ratings and are subject to our disclaimer. You should consider seeking independent financial advice and consider your own personal financial circumstances when comparing cards.

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Disclaimer: At we provide factual information and general advice. Before you make any decision about a product read the Product Disclosure Statement and consider your own circumstances to decide whether it is appropriate for you.
Rates and fees mentioned in comments are correct at the time of publication.
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109 Responses to Contact Us

  1. Default Gravatar
    Andy | June 13, 2016

    Hi, I want to know if I get a card with a balance transfer option is it only a one off balance transfer or can I do multiple balance transfers. Thanks, Andy.

    • Staff
      Anndy | June 13, 2016

      Hi Andy,

      Thanks for your question.

      Generally, a balance transfer offer is a one-time promotional offer by credit card companies. You will apply for a balance transfer as part of your credit card application process, which can be done online, in person or over the phone. If you’re approved for the credit card account, you’re also approved for the balance transfer.

      I hope this answers your question.


  2. Default Gravatar
    iqbal | May 15, 2016


    I would like to know how a credit score is affecting. I have a balance transfer about 15 months ago on my new card and after paying it regularly without any issues of missing payment or late payment. But still some amount is left now the balance transfer period is over soon. Can I apply for new balance transfer card to pay that debt? If I do so will this affects my credit score.
    if its a positive or negative effect please let me guide.


    • Staff
      May | May 16, 2016

      Hi Iqbal,

      Thanks for your inquiry.

      If you have managed your previous debts (first balance transfer) in good standing by paying your repayments on time, then applying for a new balance transfer credit card will have no problem. Just make sure that before you apply, read the criteria and requirements.

      Meanwhile, it’s also good to note what affects your credit score. These are the following:

      1. any defaults or bankruptcies in your name,
      2. court judgements or debt agreements,
      3. other outstanding debts,
      4. repayment history indicators (RHI) how often you’ve applied for credit in the past,
      5. the size of the loan you have applied for

      Hope this answers your question.


  3. Default Gravatar
    Aboud | May 11, 2016


    Q1) Is there any 0 annual fee and very low interest rates under 10% on purchase and cash advance in credit cards available for pensioners and self-funded retirees?

    Q2) If I apply for a credit card say $5000 limit, if I don’t use the card at all but just to have it for emergency only do I still have to pay any monthly repayment without using it?

    Q3) Does credit card protection insurance against fraud cost any fees? And how much approx per annum or per month?

    Q4) Where can I obtain the free annual fee and low interest fees?

    Thank you.

    • Staff
      May | May 12, 2016

      Hi Aboud,

      Thanks for your questions.

      Please find below my answers:

      Q1) and Q4) If you’re a pensioner and self-funded retiree, you can actually apply for a credit card. You may like to check our page that gives you information on which bank/institution that accepts retired applicants. Simply click on the name of the card issuer and you will be redirected to the page where you can compare the cards they offer.

      Furthermore, if you want to check which credit card that offers lower interest on purchases (as low as 9.99% ) and no annual fees, you can find them here. As for the cash advance rates, most credit cards’ CA interest rates are higher than the purchase rates, typically it hovers around the 20% mark.

      Q2) Whether you use your card regularly or during emergency cases only, it’s best that you pay your outstanding balance in full at the end of the billing cycle. This way, you will not worry about monthly repayments. Your minimum monthly repayment is generally a low percentage of your total outstanding balance that you must repay every month to avoid late payment fees. So, if there is no outstanding balance on your card, no need for you to pay for monthly repayments as well.

      Q3) Unfortunately, we’re unable to provide you with an exact figure/amount as the cost for credit card fraud protection services depends on the provider. There are a number of fraud protection service providers that are actually available in the market nowadays. Meantime, credit card companies are providing protective measures as part of the cards’ features. This way any fraudulent activity/transaction can be avoided.

      I hope these have answered your questions.


  4. Default Gravatar
    Amber | April 26, 2016

    Can you please subscribe me to your newsletters?


    • Staff
      May | April 26, 2016

      Hi Amber,

      Thanks for your message and for your interest in subscribing to our email newsletters. On this page, you can choose and sign up to a newsletter on a topic of your interest.


  5. Default Gravatar
    Abhi | December 15, 2015

    Hey guys,

    I have savvy group of people all looking to sign up to a Qantas rewards program a group of around 200 members. I was wondering rather than sighing up trough the banks website. If you could potentially do us a deal for referrals based on each successful applicant?

    Is this something that would be possible ?

    Kind regards

    • Staff
      Sally | December 23, 2015

      Hello Abhi,

      Thanks for your question.

      While you can apply for frequent flyer credit cards through, you can’t sign up for the Qantas Frequent Flyer program directly through our service.

      Instead, you might like to get in touch with the Qantas Frequent Flyer customer service team directly to discuss this.

      I hope this has helped.



  6. Default Gravatar
    Gary | November 10, 2015

    I am moving to Cambodia from Australia. I belong to ANZ but they charge the cash conversion rate but not the withdrawal fee. Is there a card that I can get that abolishes both conversion and withdrawal fees there. I intend to transfer money from my bank to it on a monthly basis.
    Thanks Gary

    • Staff
      Jonathan | November 11, 2015

      Hi Gary, thanks for your inquiry!

      Please refer to the following link for credit cards with no annual fees and no currency conversion fees.



    • Default Gravatar
      | November 11, 2015

      You misunderstood … I am moving toc Cambodia and am looking for a card that has no cash conversion fee or withdrawal fee as I will only be using it at ARMs not purchases

    • Staff
      Jonathan | November 12, 2015

      Hi Gary, thanks for your inquiry!

      You can compare credit cards with no ATM fees here and credit cards with no cash conversion fees on this page.



  7. Default Gravatar
    Tracey | September 28, 2015

    I am on a dsp pension i only receive $761.80 per fortnight i want to see if i am eligible for on through fair go finance for a loan of 3,700 to 5,000 on a 60 month pay back fortnights can you check if i am eligible i applied to wallet wizard and never got excepted because of not working and i tried clear cash the same happened thank u Tracey

    • Staff
      Jonathan | September 29, 2015

      Hi Tracey, thanks for your inquiry!

      Please note that is a comparison service and is not a personal loan lender. To compare personal loan options please refer to this page.



  8. Default Gravatar
    Daniel | September 15, 2015

    limit of this card ???

    • Staff
      Jonathan | September 16, 2015

      Hi Daniel, thanks for your inquiry!

      To allow us to assist you further could you please state which credit card you are inquiring about today?



  9. Default Gravatar
    louis | August 30, 2015

    hi how can I check my account I never done before thanks

    • Staff
      Sally | August 31, 2015


      Thanks for your inquiry.

      However, we’re unable to provide you with any specific instructions without knowing which card you’re using. If you could please confirm which credit card you’re using, we’ll do our best to help.

      Usually, you can check your account using the online account relevant to your particular card. Depending on your provider, you’ll usually need to enter your account number and a password to login to your account. If you’re unsure of these details, I would suggest you contact your provider directly to gain access to your account.



  10. Default Gravatar
    Bill | July 31, 2015


    Last week I used your credit card site to sign up for a new American Express Velocity Card, I received my new card and checked with American Express to make sure I qualify for the 15000 bonus points that is advertised on your website and they are telling me they have nothing from you to qualify for these bonus points. Could you please advise me what I need to do to qualify for these points.



    • Default Gravatar
      Bill | August 3, 2015

      Hi Sally

      In reply to you answer it was an American Express Velocity Escape card that i obtained through your website which had a bonus offer of 15000 bonus points attached but after obtaining the card and talking to American Express they have no record of the bonus points and told me to contact you direct. Just checking with you to see what I can do to obtain the points from them.

    • Staff
      Sally | August 4, 2015

      Hi Bill,

      Thank you for clarifying!

      I’ve sent you an email to discuss this in further detail.



    • Staff
      Sally | July 31, 2015

      Hi Bill,

      Thanks for your question.

      Just to clarify, are you referring to the American Express Velocity Gold card?
      If yes, please be informed that the card is no longer being offered in the market.
      That said, its rewards and points offers are no longer valid as well.
      However, if you already have an existing account, it will still continue to function as normal.

      Kindly see our Amex Velocity Gold review page here for reference.

      I hope this answers your query.



Credit Cards Comparison

Rates last updated October 21st, 2016
Purchase rate (p.a.) Balance transfer rate (p.a.) Annual fee
Virgin Australia Velocity Flyer Card - Balance Transfer Offer
Enjoy a 0% p.a. balance transfer offer for 18 months and also earn 2 bonus Velocity Points in the first 3 months on everyday spend.
20.74% p.a. 0% p.a. for 18 months $64 p.a. annual fee for the first year ($129 p.a. thereafter) Go to site More info
ME Bank frank Credit Card
Enjoy a low and consistent interest rate on purchases and cash advances, combined with no annual fee.
11.99% p.a. $0 p.a. Go to site More info
HSBC Platinum Credit Card
Receive a full annual fee refund and save $149 if you meet the $6,000 spend requirement. Enjoy a balance transfer offer and platinum card benefits such as complimentary insurances and concierge services.
19.99% p.a. 0% p.a. for 15 months $149 p.a. Go to site More info
NAB Low Rate Credit Card
The NAB Low Rate Card offers 0% p.a. on purchases and balance transfers for 15 months. This card also comes with a low annual fee.
0% p.a. for 15 months (reverts to 13.99% p.a.) 0% p.a. for 15 months with a one off 3% balance transfer fee $59 p.a. Go to site More info

* The credit card offers compared on this page are chosen from a range of credit cards has access to track details from and is not representative of all the products available in the market. Products are displayed in no particular order or ranking. The use of terms 'Best' and 'Top' are not product ratings and are subject to our disclaimer. You should consider seeking independent financial advice and consider your own personal financial circumstances when comparing cards.

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