Credit Card Banking Reforms

Learn about our information service
Share

Find out about the Credit Card Reform happening 1st July 2012.

2011 saw the Australian government making some sweeping changes to the credit card business in a bid to clean up the industry, and make it fairer for consumers.

In 2012 these changes are set to continue with a range of new reforms scheduled to take effect from July 1st.  There are two sets of new rules. The first set relate to all new credit card accounts, whilst the second will be applied to all credit card accounts.

Here’s some guidance as to what the new rules are, and more importantly how they’ll affect you:



From 1st July 2012 new credit card contracts will have to

Offer a ‘Key Facts’ statement with detailed information about promotional periods and interest free days

This is a very simple and easy to understand document which outlines all the important information about your new credit card. It should tell you about interest rates, credit limits, charges and fees in a clear and concise manner so you know exactly what you’re getting yourself in for. From July, lenders will need to be totally transparent in regards to how long the promotional period lasts, what interest rate the consumer will pay during the said promotional period, and what the rate will revert to once the period is over. This will give consumers the chance to make far more informed decisions about where to open a credit card account.

Implications for The good The not so good
Consumers Consumers will be able to make an informed decision based on easy to understand credit card ‘key facts’. Further information about promotional periods will give consumers a greater understanding of how to maximise their interest free days. There may be a little extra paperwork for applicants when signing up for a card.
Lenders Stronger products will be more attractive to consumers. Changing the way information is presented to the consumer will require a system upgrade to redesign business to customer communications.

 

Ban over-limit fees & inform you when you’re over-limit

Lenders will no longer be able to charge you a fee for going above your agreed credit limit, unless you give them explicit permission to do so when you sign up for your account. They’ll also have to be much clearer about any administration fees or charges customers may be liable for.

At the moment your lender is under no obligation to let you know when you’ve overspent. This can lead to accidental over use resulting in spiralling debts. From July, the minute you go over your agreed credit limit your lender will be obliged to contact you.

Implications for The good The not so good
Consumers Cardholders will not be charged for spending over their approved credit limit. In case of emergency or unexpected expenses, consumers may have limited access to credit if they are near their approved credit limit.
Lenders Cardholders that have greater control over their finances may feel empowered to try new products. There will be a reduction in the revenue lenders are earning from over-limit fees.

 

Allow you to pay the most expensive debt first

Up until now credit card providers would apply any payments you make to the parts of your debt being charged at the lowest rate of interest.

For example, any special promotional balance transfer debt would have been paid first; meaning debt you’d accrued at high rates of interest would have longer to make them a profit. This reform is much fairer and gives consumers a far better chance to reduce their debts faster.

Implications for The good The not so good
Consumers Consumers with a balance charged at different rates of interest will see a reduction in their repayments and the time it takes them to pay off their card.  
Lenders Consumers may change their attitudes towards certain lenders with their implementation of a ‘fairer banking system’. Lenders will need to update their systems for allocating repayments to credit cards. The loss in revenue may also see a change in offers for certain products.

 

From 1st July 2012 all credit card contracts will have to

Ban unsolicited credit limit increase offers

 Unless you give your lender permission to send out credit limit increase offers, these communications from your lender will be banned. This will help those who are easily led into temptation steer clear of trouble. You’ll be in total control of your credit limit and will even be able to ask for a limit reduction if you think it helps you stay out of debt.

Implications for The good The not so good
Consumers Consumers will no longer receive offers for credit limit increases that they do not want. People who do want to be contacted about credit limit increase offers will have to contact their lender and ‘opt-in’ to receiving these offers.
Lenders There will be a saving on card providers direct marketing costs and a reduction in bad debts due to consumers taking on credit that they don’t need. Lenders will have to find other means to ‘sell credit’ to consumers.

 

Provide you with detailed statements

At the moment most credit card statements give limited information, usually just your outstanding balance, the amount you’ve spent in that billing period, and your next minimum payment.

Under the new rules card companies will have to offer detailed statements, giving you information such as the amount of interest being charged, and how many years it would take you to repay your balance if you only stick to minimum monthly payments.

This will leave borrowers in a better position to fully understand the extent of their debt.

Implications for The good The not so good
Consumers Cardholders will be fully aware of the implications of making the minimum repayment on their credit card(s) each month.  
Lenders Cardholders that have an understanding of the nature of their debt and an improved sense of financial literacy are less likely to default on credit card repayments. Lenders will receive less revenue from credit card interest charges if customers change their repayment frequency.

 

What next?

All of these changes will come into affect during the middle of the year, and whilst many lenders are complaining about being victimised by the Government’s stricter stance on lending, surely they only have themselves to blame.

In recent years more and more people have been enticed into debt, and although it’s the consumer that goes into a store and pulls out their card, the lenders have to take some of the responsibility themselves.

Tactics such as increasing customers credit limits and offering sudden low rates on purchases do nothing but promote reckless spending, and it’s been the tax paying nation who have had to pick up the tab.

Will these new reforms do much to stem the rising credit card debt crisis?

Unfortunately, there will always be those who borrow more than they can afford to pay back, and there will always be those who spend before they think. What these new credit card regulations may do is protect those who do really want to stay out of debt, from the tempting apple of credit.

Was this content helpful to you? No Yes

Ask a Question

Please note: Question moderation is enabled and may delay your question. There is no need to resubmit your question. Once approved, your question will be public and appear on this page.

Disclaimer: At Finder.com.au we provide factual information and general advice. Before you make any decision about a product read the Product Disclosure Statement and consider your own circumstances to decide whether it is appropriate for you.

6 Responses to Credit Card Banking Reforms

  1. Default Gravatar
    Donna | February 19, 2013

    I have applied for a balance transfer but the card being transferred is currently zero but I wish to transfer $8K across. I can easily spend this on overseas airfares and bookings. Can I do this before the balance is taken across or will the new bank ask the previous bank the balance before I have a chance to do this. I don’t want to buy these tickets before I know I have been approved for the transfer. Does this make sense? Regards Donna

    • Staff
      Jacob | February 19, 2013

      Hi Donna. This is what I know about the balance transfer process. Once you apply for a new card, the new card’s provider will send a request to your old lender to get the balance transfer process started. Your old lender will need to process that request and release the debt to your new card provider. This process can take up to two weeks. Be sure to check the terms and conditions of the product you’re applying for, some cards do have a clause saying to be eligible for the balance transfer rate of interest, you will need to apply for the balance transfer at the time of card application. If you require further information about this topic. Please contact your credit provider directly. Alternatively, we spoke to Julian Potter, head of cards at Citibank. He speaks about balance transfers to Citibank credit cards, but some of the information is applicable to most credit cards – it should give you an idea about the process.
      Jacob.



  2. Default Gravatar
    Belinda Murray | March 14, 2013

    Can a bank charge the cash advanced interest rate on a total balance of a credit card if part of the credit card balance was cash advance and part credit purchases?

    • Staff
      Jacob | March 14, 2013

      Hi Belinda. No, they can’t. If this is the case. Please take it up with your provider immediately.

  3. Default Gravatar
    Sharon | April 27, 2013

    My partner & I have a credit card which allowed us to overdraw our limit by more than $600. They have continually been calling my partner – even after i called them and arranged to pay off and catch this amount up.
    On top of this they are charging us $40 per month over the limit fee – which I believed was illegal. I did tell them that I will fix the rest of the debt up – but will not be paying any over the limit fee’s they have, and are continuing to charge us

    • Staff
      Jacob | April 27, 2013

      HI Sharon. Thanks for your question. When did you open the account? The over-limit fee reforms apply to accounts opened after the 1st of July 2012. Jacob.

Credit card offers:

Learn about our information service
HSBC Credit Card Bankwest Zero Platinum Credit Card Virgin Flyer Credit Card ANZ Low Rate
HSBC Credit Card Bankwest Zero Platinum Virgin Flyer Credit Card ANZ Low Rate

0% p.a. for 6 months

on balance transfers & no annual fee

0% p.a. for 9 months on balance transfers & platinum benefits

0% p.a. for 8 months

on balances transfers & reward points

0% p.a. for 9 months

on balance transfers & low rate

Subscribe to our newsletter and get "The Ultimate Guide to Balance Transfers"

If You Like This Post...

Get all the latest deals, guides and loopholes in Finder's free bi-monthly email. Don't miss out - join the thousands who get it emailed!

We Respect Your Privacy

  • The RBA Credit Card Surcharge Reforms – What You Need To Know

    Today marks the start date for the RBA’s new credit card surcharge reforms, but are they the silver bullet we thought they’d be? March 18 should be remembered as the day the unfair credit card surcharge stopped. Depending on who you ask, it could also signal the emergence of reforms which will do little to [...]

  • Credit Card Surcharge Scandals

    Fed up of paying extra simply for using your credit card? 2013 is shaping up to be the year of the consumer as the Reserve Bank scales back credit card surcharges, but will surcharge reforms actually put more money in your pocket? The villain of the credit card world – the surcharge, will be scaled [...]

  • Switching your everyday transaction account is now easier

    Shop around and save Key points: Get the best deal One signature to switch your regular credits and debits transactions to your new bank Save hours of legwork If you want get yourself a better deal with your transaction account — the account you use for your day-to-day personal banking — there hasn’t been a [...]

  • Credit Card Reforms: Credit Card Key Fact Sheets

    Understanding how your credit card works is going to be easier with the introduction of credit card key fact sheets. Key points Information about credit cards fees and charges will be presented in an easy to understand standardised manner. Potential card applicants can compare one credit card against other credit card offered by the same [...]

  • Credit Card Reforms: Minimum Repayment Information on your Credit Card Statement

    When you get your credit card statement it will now show how long it will take to pay off your debit and how much extra interest you will pay if you make the minimum repayments only. Key points Credit card statements will show the time it takes to pay off your balance and the total [...]

  • Credit Card Reforms: No unsolicited credit limit increase offers

    Say goodbye to credit limit increase offers – unless you’re into that sort of thing. Key points Your lender will not be able to contact you offering a credit limit increase unless you first tell them that you want to receive credit limit increase offers. You will have to approach the bank when you think [...]

  • Credit Card Reforms: New Credit Card Credit Limit Regulations

    You will not be charged an over-limit fee unless you agree to it first. Key points: You will have more say in the amount of credit you’re initially provided with. You will not be charged an over limit fee unless you have an agreement with your lender. This only applies to credit card contracts approved [...]

  • Credit Card Reforms: Changes to the allocation of credit card repayments

    Now, when you pay your credit card bill, the interest charges that cost you more will be paid first the and less expensive charges second. Key points If you are being charged for multiple transactions made on your credit card, the transaction that attracts the highest rate of interest will be paid off first. You [...]

  • Credit Card Reform – What does the National Consumer Credit Banking Reform mean for you?

    We have analysed the Credit Reforms in Australia to give you an overview of what they mean to you as an Australian credit card user.



Credit Cards Comparison

Learn about our information service
Interest rate (p.a.) Balance transfer rate (p.a.) Annual fee Cash advance rate (p.a.)
ANZ Low Rate
ANZ Low Rate
A low rate on purchases, balance transfer and a low annual fee. 13.14% p.a. 0% p.a. for 9 months $58 p.a. 21.49% p.a. Apply Now For The ANZ Low Rate
Read More About The ANZ Low Rate
HSBC Credit Card
HSBC Credit Card
No annual fee for the life of the credit card. Plus a low balance transfer offer. 17.99% p.a. 0% p.a. for 6 months $0 p.a. 21.99% p.a. Apply Now For The HSBC Credit Card
Read More About The HSBC Credit Card
Bankwest Zero Platinum MasterCard
Bankwest Zero Platinum MasterCard
Exclusive Offer to Credit Card Finder. No annual fee credit card with platinum benefits. 17.99% p.a. 0% p.a. for 9 months $0 p.a. 21.99% p.a. Apply Now For The Bankwest Zero Platinum MasterCard
Read More About The Bankwest Zero Platinum MasterCard
Commonwealth Bank Low Rate Credit Card
Commonwealth Bank Low Rate Credit Card
A low interest rate offer on purchases and balance transfers. 0% p.a. for 5 months (reverts to 12.99% p.a.) 5.99% p.a. for 5 months $78 p.a. ($48 for qualifying customers) 21.24% p.a. Apply Now For The Commonwealth Bank Low Rate Credit Card
Read More About The Commonwealth Bank Low Rate Credit Card
ANZ Platinum Credit Card
ANZ Platinum Credit Card
No annual fee for the first year and a balance transfer offer. 19.39% p.a. 0% p.a. for 9 months $0 p.a. annual fee for the first year ($87 p.a. thereafter) 20.99% p.a. Apply Now For The ANZ Platinum Credit Card
Read More About The ANZ Platinum Credit Card

* The credit card offers compared on this page are chosen from a range of credit cards CreditCardFinder.com.au has access to track details from and is not representative of all the products available in the market. Products are displayed in no particular order or ranking. The use of terms 'Best' and 'Top' are not product ratings and are subject to our disclaimer. You should consider seeking independent financial advice and consider your own personal financial circumstances when comparing cards.