You’ve just applied for a credit card and received approval from the credit company. How long should you expect to wait to receive it?
Here are the generally expected steps between the time you apply for a credit card and the time you get a new credit card.
When you apply for a credit card the bank or institution assess your credit rating to determine whether you are suitable for credit. This can depend on what your credit history looks like. If your history is spotless then you may be given instant approval.
If you have marks on your credit file then your application may need more information. It might involve a phone call from the bank verifying your details.
In some cases you might have to fax/scan/email extra documents to the institution to verify your income claims.
In most cases however you will get a response in 60 seconds.
Delivery of your card
So you’ve just received approval for your new credit card and have a list of things of your "to-buy" list, but your application still needs to be processed internally by the bank.
After it has gone through the necessary departments of the bank or institution and your "welcome pack" has been put together. It’s now in the hands of Australia Post to deliver it to your house. Depending on where you are located, whether it be Sydney, Sunshine Coast or Broken Hill it can take up to 5 – 10 business days to get to your house.
Credit Card Activation
This is almost always the simplest step in the process. All it involves is making a phone call to your bank, verifying yourself and activating your card. Depending on the phone queues this could take from 5 minutes to 30.
The time it takes for your card to arrive can vary from company to company. Here are two examples:
How long should I expect to wait for delivery?
Each provider has a different wait time for the delivery of their cards. As a guide you can expect to wait between 5 and 10 working days for it to arrive in the mail. Below you will find a guide to the specific times for some of the major providers.
Allow up to 5 business days
|Within 5 business days|
|Within 10 working days|
|5-10 business days|
|5-10 working days|
|5 business min 10 max|
|7 to 10 calendar days|
|Up to 21 Days|
Have you had a look at these cards?
Cards from HSBC
If you would like to get a new credit card from HSBC, there is a good chance that you will have to wait up to ten days before receiving it. Even with that ten day window, HSBC reserves the right to wait an additional seven days before sending it to you.
Activation is a one-call process (provided you are the cardholder,) but it can take up to 17 days to receive your card after approval.
Cards from Commonwealth Bank
If you want to get a new credit card from Commonwealth bank, your wait will probably be a bit shorter than with HSBC. Their policies are detailed fairly clearly on their website.
Basically, once you have completed your application and sent it or handed it to them, if you are accepted and your application goes through, you should get your card in the mail within 10 days.
As mentioned before, that in come cases additional information may be needed for them to process your application, and if this is the case they will write to you within 5 days of receiving your application.
You will find this is all pretty standard, and although different lender’s terms will vary, they will not vary very much.
HSBC lists a possible extra seven-day waiting period, Commonwealth does not do so. They are also explicit in explaining waiting times for additional materials.
If you haven’t been contacted for more information within that time frame, either you were rejected and should apply with a different company, or you were approved and can expect your card within the allotted time.
In other words, different companies have different procedures and, consequently, different wait times to receive them. If you are conscientious about providing the company to which you apply with all the information they request, you will expedite the process and get your credit card within the minimum amount of wait time allotted by the company.
Otherwise, be patient. If you’re approved, you will get your new credit card in the mail in due time.