How To Set Up a Credit Card Machine / EFTPOS Facility

Rates and Fees verified correct on March 2nd, 2015
EFTPOS machine pin-pad

With Australians increasingly turning to plastic to pay for everything, small businesses have little choice but to equip their shops with EFTPOS terminals. EFTPOS, which stands for Electronic Fund Transfer at Point of Sale, is the most widely used electronic payment system in Australia and New Zealand (although the networks are separate). In 2010, EFTPOS usage averaged $12 billion per month spread over more than 183 million transactions, according to the Australian Payments Clearing Association.

The EFTPOS terminal

A typical EFTPOS machine is a countertop unit resembling a large tape dispenser. Some shops still use old attached models, although new merchants now use wireless units. Inside is a complex program that reads card information, encrypts and transmits data through telephone lines, authorises transfers between banks, and prints out receipts in the span of a few seconds.

The terminal communicates with at least three parties: the customer’s bank, the merchant’s bank, and the authorizing banks. It first checks the customer’s account to see if there are enough funds to cover the sale, then issues the amount to the authorizing bank, which then passes it over to the merchant’s bank. When the amount is accepted, the transaction is approved and a receipt is rolled out.

The EFTPOS network

In Australia, the EFTPOS system is made up of several connected bank networks (including the Big Four: NAB, Commonwealth, ANZ, and Westpac), which form one large network. A business wishing to accept EFTPOS must sign up with one of these networks and rent a terminal from them, although any terminal will accept payments from other networks. This costs $25 to $35 per month, depending on the terminal type and agreement, according to NineMSN. This doesn’t include telephone fees, which can run from $20 to $30 monthly.

There may also be fees for delivery and instalment (around $100), as well as regular maintenance costs. However, much like credit card issuers, rival networks often offer discounts or waive these fees to get more business. So it pays to shop around for the best prices, although acceptance and network reliability should also be taken into account.

Features to look for

The most basic EFTPOS machine will accept debit and credit payments for a single merchant, nothing more. These can be rented for less than $10 per month. Most owners, however, will invest in more features as this opens up business to more clients. You may want to add security features, accept a wider range of cards, process multiple payments, or use a faster connection, for instance.

Each provider offers a range of EFTPOS terminals designed for different kinds of business. For example, a multi-lane supermarket will need several terminals to process payments to one account (integrated EFTPOS), while a medical group may prefer to have one terminal wire payments to several doctor’s offices (multi-merchant EFTPOS). There are also EFTPOS machines for mobile businesses (e.g. travelling shows, convention exhibitors), which often use GPRS connections and may charge a daily instead of monthly rate. Other features include e-pay support, IP connectivity, tips, and cash withdrawals.

Was this content helpful to you? No  Yes

This page was last modified on 11 November 2014 at 17:11.

Ask a Question

Disclaimer: At we provide factual information and general advice. Before you make any decision about a product read the Product Disclosure Statement and consider your own circumstances to decide whether it is appropriate for you.
Rates and fees mentioned in comments are correct at the time of publication.
By submitting this question you agree to receive follow up emails related to and to create a user account where further replies to your questions will be sent.

6 Responses to How To Set Up a Credit Card Machine / EFTPOS Facility

  1. Default Gravatar
    kevin | October 13, 2014

    I have 3 defaults under my name….
    is it possible to get an eftpos under my new business name??

    • Staff
      Elizabeth | October 14, 2014

      Hi Kevin,

      Thanks for your question.

      You can check the eligibility criteria from where you are ordering the EFTPOS machine from. A quick look at some bank’s websites show that for smaller businesses, only the ABN and business financials are required, but be sure to check before you apply.

      Hope this has helped.



  2. Default Gravatar
    Steve | June 3, 2013

    I have purchased a small business (retail Butcher) and although a business owner I cannot get a EFTPOS machine due to a bad credit file. Ive tried the banks and some credit unions and all say that they do credit checks and 99% chance of declining the application. HELP or we will be a cash only business and go out of business very quickly.

    • Staff
      Jacob | June 3, 2013

      Hi Steve. Thanks for your question. Unfortunately, we’re unable to offer much guidance on this issue. If the banks and lenders are denying your request for an EFTPOS machine, your options are limited, but there are other options for non-cash payments. Here’s some information on the Google Wallet and Apple Passbook. Here’s some information on mobile payments. Hope this has helped. Jacob.

  3. Default Gravatar
    Gavin | May 30, 2013

    I have bad credit but have just opened a butcher shop and need to get a eftpos machine, how can I get one?

    • Staff
      Jacob | May 30, 2013

      Hi Gavin. Thanks for your question. To enquire about getting an EFTPOS machine for your business, please contact your banking institution. Their business services will be able to assist you with this. Jacob.

Credit Cards Comparison

Rates last updated March 2nd, 2015
Interest rate (p.a.) Balance transfer rate (p.a.) Annual fee Cash advance rate (p.a.)
St.George Vertigo Visa
St.George Vertigo Visa
A low annual fee and low interest rate offer on balance transfers. 0% p.a. for 3 months (reverts to 13.24% p.a.) 0% p.a. for 18 months $55 p.a. 21.49% p.a. Go to site More info
Virgin No Annual Fee Credit Card
Virgin No Annual Fee Credit Card
Take advantage of the 0% p.a. for 14 months balance transfer offer 18.99% p.a. 0% p.a. for 14 months $0 p.a. 20.99% p.a. Go to site More info
Westpac Low Rate Card
Westpac Low Rate Card
A low interest rate credit card with a low annual fee and balance transfer offer. 0% p.a. for 3 months (reverts to 13.49% p.a.) 0% p.a. for 16 months $59 p.a. 21.49% p.a. Go to site More info
HSBC Platinum Credit Card
HSBC Platinum Credit Card
Earn rewards points plus a balance transfer offer. Access to prestige services including a personal concierge service and VISA Platinum reward program. 19.99% p.a. 0% p.a. for 8 months $0 p.a. 21.99% p.a. Go to site More info
American Express Qantas Discovery Card
American Express Qantas Discovery Card
Receive 7500 Qantas Points and pay no annual fee ever. Plus earn 1 Qantas Point per $1 spent on all your everyday purchases. 20.74% p.a. 0.99% p.a. for 6 months with 1% balance transfer fee $0 p.a. Go to site More info

* The credit card offers compared on this page are chosen from a range of credit cards has access to track details from and is not representative of all the products available in the market. Products are displayed in no particular order or ranking. The use of terms 'Best' and 'Top' are not product ratings and are subject to our disclaimer. You should consider seeking independent financial advice and consider your own personal financial circumstances when comparing cards.

Ask a question

Win $500!

Tell us what you think about

Take our quick survey to win T&Cs apply