FAQ: Switching Your Accounts To ANZ

Best ANZ Credit Card
There has never been a better time to switch to an ANZ credit card. The ANZ Balance Visa is a credit card that stands out above the rest. It is the only card in Australia which rewards you with rewards points for reducing you balance each month. It also features a low ongoing purchase rate.
- $79 annual fee
- 14.24% p.a. on purchases
- 0% p.a. for 6 months on balance transfers
- Cash Advance Rate of 21.49%
- Enjoy rewards from some of Australia’s leading retailers
Click here to read the ANZ Balance Visa terms and conditions
When you switch accounts to ANZ you might wonder how the process works. Answers to commonly asked questions are here to make your transition to ANZ error free.
How to switch accounts to ANZ:
- What is a switching website and how does it work? In order to make it easier to switch accounts to ANZ they have created and online tool that will aid you in transferring payments like your salary, direct debits, and direct credits to your new ANZ account.
- How can I switch my regular payments? All you have to do is go online and enter the information for your new ANZ account and your previous account. Next put in the information about regular payments from the previous cheque account. The site will generate letters that you just need to print, sign and send by mail to change your payments.
- Is it easier to use the website to switch my regular payments to ANZ? Yes it is because the website generates the letters with their address informing them of your new account. Then all you do is mail them off, hassle free.
- What does it cost to use the ANZ switching website? The cost is nothing, it is free to all ANZ clients.
- Can I use the switching website to close my old account? No, you will have to get instructions from your previous bank on how to close your account. Usually you will have to go to a branch to close your account.
- How does ANZ store the data I put into the website? ANZ will not store your personal information. Once you have generated your letters and logged out the information will be deleted.
- What happens if I make an error when I input my data? It is simple to make any corrections to your date. A summary page will come up that permits you to adjust or make any corrections prior to sending out your letters. However, once you send the letters you will have to contact the companies directly to make corrections.
- If my payment does not switch what happens? When you realise a regular payment has not switched you should contact the company to whom a payment has been made.
- If I need assistance with switching, how does that process work? If you need help, the professionals at ANZ are more then happy to assist you. Simply go to your prior bank and request a 13 month list of payments both from and to your account. Bring this list to your local branch and they will help you open your new account and switch all of your regular payments.
The decision to change banks should not be taken lightly. It will require you to do some work to get your new account and all of your payments in order. However, once you switch accounts to ANZ you will see that the increased customer service and the quality of accounts offered will make it all worth the effort. The staff at ANZ is more then happy to make the transition seamless.
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