Understanding Your Coles MasterCard Statement

Information verified correct on October 26th, 2016

Understand the timing of BPAY payments to avoid late fees. Learn how to request a paper copy of your Cole’s MasterCard credit card statement. Understand what numbers you will need to identify your account.

Account Details

There are a number of reliable methods for monitoring the activity on your “Coles MasterCard“, and for reviewing your credit card statement. You can easily look at your history of credit card transactions by visiting the Online Service Centre, or you may choose to request an additional paper copy of your Coles MasterCard “credit card statement” to be sent through the mail. Faxing of such documents is not available. Please do note that any paper copies of your statement or credit docket will incur a fee of 50 cents. Of course, retrieving transaction and account information for your Coles credit card online is completely free of charge.

If you have submitted a BPAY payment, remember that it may take between 24 and 48 hours for the payment to post to the account. This time frame may be extended if the BPAY payment was submitted during a weekend or any public holiday, as these days are not official business days for financial institutions. For clarification on the timing of payment postings, be sure to contact your financial institution or the BPAY website. Additionally, be sure to contact them without delay if there are any details about your credit card statement that do not appear to be accurate!

When you contact the lender about your Coles MasterCard account, be sure that you have the account numbers that link to your account. For example, the number on your statement will be your account number, whereas the number on the MasterCard itself is the individual card number that is connected to the account. This, of course, means that there may be separate individual card numbers that are all linked to one account, and effectively allows the account holder to see which cards have generated which activity.

Any of our valued customers who had a Coles Group Card, will notice that their previous account balances, purchase histories, and other information will appear automatically on the new Coles MasterCard statement. Other unexpected information which may automatically show up on your Coles MasterCard may include an “Interest Free” balance. This could occur if a purchase was made on the MasterCard during a promotion offering interest free purchases. If that is the case, and the criteria were met to receive that interest free offer, then it will be automatically posted to your account and credit card statement. Any of these types of adjustments are managed through Latitude Finance Australia, but not by the shop where the purchase was made.

Was this content helpful to you? No  Yes

Related Posts

Ask a Question

You are about to post a question on finder.com.au

  • Do not enter personal information (eg. surname, phone number, bank details) as your question will be made public
  • finder.com.au is a financial comparison and information service, not a bank or product provider
  • We cannot provide you with personal advice or recommendations
  • Your answer might already be waiting – check previous questions below to see if yours has already been asked

Disclaimer: At finder.com.au we provide factual information and general advice. Before you make any decision about a product read the Product Disclosure Statement and consider your own circumstances to decide whether it is appropriate for you.
Rates and fees mentioned in comments are correct at the time of publication.
By submitting this question you agree to the finder.com.au privacy policy, receive follow up emails related to finder.com.au and to create a user account where further replies to your questions will be sent.

Credit Cards Comparison

Rates last updated October 26th, 2016
Purchase rate (p.a.) Balance transfer rate (p.a.) Annual fee
Virgin Australia Velocity Flyer Card - Balance Transfer Offer
Enjoy a 0% p.a. balance transfer offer for 18 months and also earn 2 bonus Velocity Points in the first 3 months on everyday spend.
20.74% p.a. 0% p.a. for 18 months $64 p.a. annual fee for the first year ($129 p.a. thereafter) Go to site More info
ME Bank frank Credit Card
Enjoy a low and consistent interest rate on purchases and cash advances, combined with no annual fee.
11.99% p.a. $0 p.a. Go to site More info
HSBC Platinum Credit Card
Receive a full annual fee refund and save $149 if you meet the $6,000 spend requirement. Enjoy a balance transfer offer and platinum card benefits such as complimentary insurances and concierge services.
19.99% p.a. 0% p.a. for 15 months $149 p.a. Go to site More info
NAB Low Rate Credit Card
The NAB Low Rate Card offers 0% p.a. on purchases and balance transfers for 15 months. This card also comes with a low annual fee.
0% p.a. for 15 months (reverts to 13.99% p.a.) 0% p.a. for 15 months with a one off 3% balance transfer fee $59 p.a. Go to site More info

* The credit card offers compared on this page are chosen from a range of credit cards CreditCardFinder.com.au has access to track details from and is not representative of all the products available in the market. Products are displayed in no particular order or ranking. The use of terms 'Best' and 'Top' are not product ratings and are subject to our disclaimer. You should consider seeking independent financial advice and consider your own personal financial circumstances when comparing cards.

Ask a question