Understanding Your Coles Source Credit Card Statement

Understand the timing of BPAY payments to avoid late fees. Learn how to request a paper copy of your Cole’s Source credit card statement. Understand what numbers you will need to identify your account.

Account Details

There are a number of reliable methods for monitoring the activity on your “Coles Source credit card“, and for reviewing your credit card statement. You can easily look at your history of credit card transactions by visiting the Online Service Centre, or you may choose to request an additional paper copy of your Coles Source “credit card statement” to be sent through the mail. Faxing of such documents is not available. Please do note that any paper copies of your statement or credit docket will incur a fee of $7. Of course, retrieving transaction and account information for your Coles Source credit card online is completely free of charge.

If you have submitted a BPAY payment, remember that it may take between 24 and 48 hours for the payment to post to the account. This time frame may be extended if the BPAY payment was submitted during a weekend or any public holiday, as these days are not official business days for financial institutions. For clarification on the timing of payment postings, be sure to contact your financial institution or the BPAY website. Additionally, be sure to contact them without delay if there are any details about your credit card statement that do not appear to be accurate!

When you contact the lender about your Coles Source Credit Card account, be sure that you have the account numbers that link to your account. For example, the number on your statement will be your account number, whereas the number on the MasterCard itself is the individual card number that is connected to the account. This, of course, means that there may be separate individual card numbers that are all linked to one account, and effectively allows the account holder to see which cards have generated which activity.

Any of our valued customers who had a Coles Group Card, will notice that their previous account balances, purchase histories, and other information will appear automatically on the new Coles Group Source MasterCard statement. Other unexpected information which may automatically show up on your Coles Source Credit Card may include an “Interest Free” balance. This could occur if a purchase was made on the MasterCard during a promotion offering interest free purchases. If that is the case, and the criteria were met to receive that interest free offer, then it will be automatically posted to your account and credit card statement. Any of these types of adjustments are managed through GE Capital Finance Australia, but not by the shop where the purchase was made.

Check out today's featured offers:

Westpac Low Rate	Citibank Clear Platinum	Qantas AMEX Discovery	ANZ Platinum
0% p.a. for 6 months on purchases & balance transfers	2.9% p.a. for 12 months on balance transfers	$0 annual fee Up to 10,000 Bonus QFF Points	0% p.a. for 6 months on purchases & balance transfers

Subscribe to our newsletter and get "The Ultimate Guide to Balance Transfers"

Popular Credit Card Offers

			Interest Rate (p.a.)	Balance Transfer Rate (p.a.)	Annual fee	Cash Advance Rate (p.a.)
	Westpac Low Rate Card - 0% Offer	A credit card with a low rate offer on both balance transfers and purchases, plus a low annual fee.	0% for 6 months (reverts to 13.49% )	0% for 6 months	$45	21.49%
	Citibank Clear Platinum Card	Competitive interest rate on purchases and balance transfers offer.	11.99%	2.9% for 12 months	$99	21.74%
	St George Vertigo	Take advantage of this great offer from St.George with a low rate on purchases and a low balance transfer offer.	13.24%	0.99% for 12 months	$55	21.49%
	ANZ Platinum Credit Card	An introductory interest rate offer on balance transfers and purchases, plus a $0 first year annual fee.	0% for 6 months (reverts to 19.24% )	0% for 6 months	$0 annual fee for the first year( $87 thereafter)	20.99%