Complete Guide: Using Qantas Frequent Flyer Points

Rates and Fees verified correct on March 4th, 2015

Learn everything you need to know about how to use Qantas Frequent Flyer points

Qantas is the leading airline carrier in Australia, with a brand image that has over the years become associated with the image of the country itself. Qantas operates a large number of flights, both domestic and international, and offers discounted flights via the Jetstar brand. If you have to fly around a lot for business purposes, or simply enjoy travelling, then you stand to gain a lot from the Qantas Frequent Flyer program.

This is a membership program which rewards customers of Qantas by providing the option of redeeming points. You earn Qantas Frequent Flyer points through a variety of ways, mostly by booking tickets and flying through a participating airline, but also through purchase of air fare with special airline reward credit cards. Assuming you have racked up enough frequent flyer points you might be looking at the best way to use them, our detailed guide will help you in that regard. If you haven’t collected enough points, or are not even a member of the Qantas Frequent Flyer program yet, then this comprehensive guide will spell out all the different ways you can use your collected points, and illustrate of benefits of membership in the Frequent Flyer program.

See our table of Qantas Frequent Flyer credit cards.

Here is a quick summary of the primary ways you can use your Qantas Frequent Flyer points, we will go into much greater detail on each of these sections later on:

  • Book flights – You can redeem your points by booking a one-way, return, or a complex set of flights with Qantas or any of the participating airlines. The number of points required would vary based on the flight destination and other details. Under the parlance of the Qantas Frequent Flyer membership program, this is referred to as the ‘Classic Award’ option.
  • Book any seat – If there is a seat available on any Qantas or Jetstar flight you can use your points to book that seat. This is the ‘Any Seat Award’ which are eligible for use on flight numbers beginning with QF or JQ.
  • Purchase items from the Qantas Frequent Flyer store – There is a huge range of products available for purchase from the Qantas Frequent Flyer store, numbering approximately over 1300 in total. If your points do not cover any particular item that you would like to buy, you can always use the flexible Points Plus Pay system. This is where your total purchase price is split into two parts, one part is covered by redeeming your points, you pay for the rest in cash or via credit card. With this flexible system in place no item is out of your reach, and there is no longer the need for painstakingly hoarding points with one particular product in mind.
  • Gift vouchers – The large array of products available in the Qantas Frequent Flyer store also make for excellent gift ideas. If you are at a loss for what to get as a gift, simply purchase a gift voucher or travel voucher from the store with your Qantas Frequent Flyer points.
  • Get an upgrade – You may also use your points to get a flight upgrade. Not all flights have this option though, and already discounted fares do not qualify for this upgrade (neither does ‘Classic Award’ flights). The flight upgrade will work on eligible domestic and international flights, depending on regular availability of seats.
  • Be a Qantas Club member - A Qantas Club membership will get you access to special lounges and VIP treatment at a variety of destinations and participating airlines. To give yourself a royal treat while travelling, consider spending your Qantas Frequent Flyer points on a membership for Qantas Club.

ANZ Frequent Flyer Platinum - Frequent Flyer Offer

Qantas Frequent Flyer Credit Card Offer

Earn Qantas Points with ANZ Frequent Flyer Platinum Card. Receive 50,000 bonus Qantas Points after your first eligible purchase.

  • $295 p.a. annual fee
  • Up to 55 interest free days on purchases when you pay your statement of account in full by the due date each month
  • Earn up to 1.500 Qantas Points for every $1 spent on everyday purchases using the ANZ Frequent Flyer American Express® card for up to $6,000 per statement period and 0.500 Qantas Points per $1 spent on everyday purchases using ANZ Frequent Flyer Visa card for up to $6,000 per statement period

    If you find yourself a little short on the requisite number of points for a flight or other award, there are two excellent options available.

    1. Family Transfer lets you move points between family members who are members of the Qantas Frequent Flyer program. This option can be called upon once every year, for a minimum of 5000 points, up to a maximum of 100,000 points.
    2. Top-up Points is for the last minute point gathering exercise. Up to 15% of the value of an Award flight can be purchased as a top-up to your existing Qantas Frequent Flyer points. As with the previous option, this can only be used once a year to purchase points. You will have to buy points in multiples of 500, and the maximum number of points that can be topped up this way is 20,000.

    You can also add to your points balance by earning Qantas Points with a rewards debit card, which you can compare below.

    Rates last updated March 4th, 2015

    Maximum Variable Rate p.a. Standard Variable Rate p.a. Bonus Interest p.a. Fees Min Bal / Min Deposit
    Bankwest Qantas Transaction Account
    Earn Qantas Points on your balance and for eligible purchases with this account.
    0.01% 0.01% $6 $0 / $0 Open More

    Now that we have had an overview of the various channels through which Qantas Frequent Flyer points can be redeemed, let’s dig deeper into each of the sections.

    Qantas & Partner Classic Awards

    A certain number of seats on selected Qantas flights, as well as those of partner airlines, are marked as Qantas & Partner Classic Award. Members can use their Qantas Frequent Flyer points to book one of these Classic Award seats for either a one-way, return, or multi-destination flight. These seats are only made available in limited quantities, and are very quickly booked out in peak holiday seasons. The same seats can also be booked via the Any Seat Award option, but different points and fees may be applicable for the same flight (or destination).

    To find out how many points you need to get that Classic Award seat you’ve been eying for a while, hop over to the points calculator page on the Qantas website. The number of points required will be indicated on that page, valid for flights on Qantas only. For other participating airlines the number of points that have to be redeemed might vary slightly, the details of which are available in the following section of this guide, where we present the points required for different flights. If you don’t have any particular seat in mind, however, but would like to see how far your existing points would get you, there is a simple calculator you can use.

    There are two ways to book Classic Award flights, online or over the phone. The list of contacts for phone reservation is available on Qantas.com.au. Please note that there might be additional service fees while booking via a worldwide consultant as listed in the contact page.

    In most cases you can book for these flights as late as a day before the scheduled departure time. But due to the limited availability of the Qantas Classic Award seats you should book your flight well in advance. If you need to change any booking details you can always do so later through this portal, which will let you change the date, flight time, as well as travel class. Bear in mind that any changes which add to the air fare will have to paid in the same manner of the booking, i.e., if you used points to book for the flight then you need to redeem more points for the changes, but if you paid for the fees and charges with your credit card then you have to use that card again for subsequent changes to your itinerary.

    We have already mentioned the most important fee, that of booking a flight through a consultant. Known as the Award Assistance Fee, it costs a hefty 2500 points per booking for every passenger. Use the online booking facility to avoid this fee. Other service fees and charges are minor, and can be found in the terms and conditions.

    Here are a few essential tips to keep in mind when booking Classic Award flights with Qantas or Participating airlines:

    • Book as early as possible – these seats are limited in number and are usually booked out for holiday season
    • If your desired flight is not available check back later as seats get released closer to the departure date.
    • If the flight you are searching does not have a Classic Award listed, try looking for a Any Seat Award.
    • Keep your Qantas Frequent Flyer membership number and PIN close at hand.

    Qantas & Partner Classic Award Points Tables

    These tables indicate how many points are required to redeem a Classic Award flight, based on the carrier, number of miles, and travel class.

    Qantas Classic Award table (world-wide) excluding surcharges, fees and taxes

    Points required for Qantas & Partner Classic Awards with Qantas, Airnorth, Air Pacific, Air Vanuatu, American Airlines®, Aeropelican, Brindabella Airlines, British Airways, Jetstar Airways and QantasLink.

    Zone One-Way Miles Economy
    Premium

    Economy

    Business
    StarClass
    First
    1 0-600 8,000 12,000 16,000 24,000
    2 601-1,200 12,000 18,000 24,000 36,000
    3 1,201-2,400 18,000 27,000 36,000 54,000
    4 2,401-3,600 25,000 37,000 50,000 75,000
    5 3,601-4,800 30,000 45,000 60,000 90,000
    6 4,801-5,800 36,000 54,000 72,000 108,000
    7 5,801-7,000 42,000 63,000 84,000 126,000
    8 7,001-8,400 48,000 72,000 96,000 144,000
    9 8,401-9,600 56,000 84,000 112,000 168,000
    10 9,601-15,000 64,000 96,000 128,000 192,000

    Partner Classic Award table

    Points required for Partner Classic Awards with Aer Lingus, Air Niugini, Alaska Airlines, Alitalia, British Airways, Cathay Pacific Airways, China Eastern, Dragon Air, El Al, Finnair, Iberia, Japan Airlines, Jet Airways, LAN, Mal©v Hungarian Airlines, Mexicana, Royal Jordanian, SAS and South African Airways.

    Zone One-Way Miles Economy Premium
    Economy
    Business First
    1 0-600 10,000 15,000 18,000 26,000
    2 601-1,200 14,000 21,000 26,000 38,000
    3 1,201-2,400 20,000 30,000 38,000 56,000
    4 2,401-3,600 28,000 42,000 53,000 78,000
    5 3,601-4,800 35,000 52,500 65,000 95,000
    6 4,801-5,800 42,000 63,000 78,000 114,000
    7 5,801-7,000 50,000 75,000 92,000 134,000
    8 7,001-8,400 56,000 84,000 104,000 152,000
    9 8,401-9,600 65,000 97,000 121,000 177,000
    10 9,601-15,000 75,000 112,500 139,000 203,000

    oneworld Classic Award table

    The oneworld® Award Classic Award table is based on return flights, and will only be applicable when your Award itinerary has at least two oneworld alliance airlines apart from Qantas, and does not include any non-oneworld airlines. Qantas flights operated by Jetstar Airways (QF5000-QF5999) are excluded from oneworld Awards.

    Zone
    Return Miles
    Economy
    Business
    First
    1
    0-1,200
    32,500
    62,500
    92,500
    2
    1,201-2,400
    42,500
    82,500
    122,500
    3
    2,401-4,800
    57,500
    112,500
    167,500
    4
    4,801-7,200
    77,500
    152,500
    227,500
    5
    7,201-9,600
    87,500
    172,500
    257,500
    6
    9,601-11,600
    102,500
    202,500
    302,500
    7
    11,601-14,000
    112,500
    222,500
    332,500
    8
    14,001-16,800
    122,500
    242,500
    362,500
    9
    16,801-19,200
    132,500
    262,500
    392,500
    10
    19,201-35,000
    142,500
    282,500
    422,500

    List of Qantas & Partner Classic Award Opportunities

    The following tables list the Classic Award flights according to the carrier and destination. Use them to quickly locate a flight of your interest.

    Australian Domestic – Qantas

    Classic Award Opportunities – Last updated 30 April 2010

    From

    Class

    Travel

    Adelaide to Alice Springs

    Economy

    May, June, July, August, September 2010

    Adelaide to Alice Springs

    Business

    May 2010

    Adelaide to Brisbane

    Economy

    May, June, July, August, September 2010

    Adelaide to Canberra

    Economy

    May 2010

    Adelaide to Melbourne

    Economy

    May, June, July, August, September 2010

    Adelaide to Perth

    Economy

    June, July, August, September 2010

    Adelaide to Sydney

    Economy

    May, June, July, August, September 2010

    Alice Springs to Adelaide

    Economy

    May, June, July, August, September 2010

    Alice Springs to Adelaide

    Business

    May 2010

    Alice Springs to Melbourne

    Economy

    May, June 2010

    Alice Springs to Melbourne

    Business

    May, June, July, August, September 2010

    Brisbane to Adelaide

    Economy

    May, June, August 2010

    Brisbane to Cairns

    Economy

    May, June, July, August, September 2010

    Brisbane to Cairns

    Business

    May, June, July, August, September 2010

    Brisbane to Canberra

    Economy

    May, June, July, August, September 2010

    Brisbane to Canberra

    Business

    May, June, July, August, September 2010

    Brisbane to Darwin

    Economy

    May, August, September 2010

    Brisbane to Melbourne

    Economy

    May, June, July, August, September 2010

    Brisbane to Perth

    Economy

    May, June, July, August, September 2010

    Brisbane to Perth

    Business

    May, June, July, August, September 2010

    Brisbane to Sydney

    Economy

    May, June, July, August, September 2010

    Brisbane to Sydney

    Business

    May, June, July, August, September 2010

    Brisbane to Townsville

    Economy

    May, June, July, August, September 2010

    Brisbane to Townsville

    Business

    May, June, July, August, September 2010

    Cairns to Brisbane

    Economy

    May, June, July, August, September 2010

    Cairns to Brisbane

    Business

    May, July, August, September 2010

    Cairns to Sydney

    Economy

    May, June, July, August, September 2010

    Cairns to Sydney

    Business

    May, June, August, September 2010

    Canberra to Adelaide

    Economy

    May, June, July, August, September 2010

    Canberra to Adelaide

    Business

    May, June, July, August, September 2010

    Canberra to Brisbane

    Economy

    May, June, July, August, September 2010

    Canberra to Brisbane

    Business

    May, June, July, August, September 2010

    Canberra to Melbourne

    Economy

    May, June, July, August, September 2010

    Canberra to Melbourne

    Business

    May, June, July, August, September 2010

    Canberra to Perth

    Economy

    May, June, August, September 2010

    Canberra to Sydney

    Economy

    May, June, July, August, September 2010

    Canberra to Sydney

    Business

    May, August 2010

    Darwin to Brisbane

    Economy

    September 2010

    Darwin to Perth

    Economy

    June, August, September 2010

    Darwin to Sydney

    Economy

    May, June, August, September 2010

    Hobart to Melbourne

    Economy

    May, June, July, August, September 2010

    Hobart to Sydney

    Economy

    June, July, August 2010

    Melbourne to Adelaide

    Economy

    May, June, July, August, September 2010

    Melbourne to Alice Springs

    Business

    May, June, July, August, September 2010

    Melbourne to Brisbane

    Economy

    May, June, July, August, September 2010

    Melbourne to Brisbane

    Business

    May, June, July, August, September 2010

    Melbourne to Canberra

    Economy

    May, June, July, August, September 2010

    Melbourne to Canberra

    Business

    May, June, July, August, September 2010

    Melbourne to Hobart

    Economy

    May, June, July, August, September 2010

    Melbourne to Perth

    Economy

    August, September 2010

    Melbourne to Perth

    Business

    June, August, September 2010

    Melbourne to Sydney

    Economy

    May, June, July, August, September 2010

    Melbourne to Sydney

    Business

    May, June, July, August, September 2010

    Perth to Adelaide

    Economy

    May, June, July, August, September 2010

    Perth to Brisbane

    Economy

    May, June, July, August, September 2010

    Perth to Brisbane

    Business

    June, July, August, September 2010

    Perth to Canberra

    Economy

    May, June, August, September 2010

    Perth to Melbourne

    Economy

    May, June, August, September 2010

    Perth to Melbourne

    Business

    June, July, August, September 2010

    Perth to Sydney

    Economy

    May, June, August, September 2010

    Sydney to Adelaide

    Economy

    May, June, July, August, September 2010

    Sydney to Brisbane

    Economy

    May, June, July, August, September 2010

    Sydney to Brisbane

    Business

    May, June, July, August, September 2010

    Sydney to Cairns

    Economy

    May, June, July, August, September 2010

    Sydney to Canberra

    Economy

    May, June, July, August, September 2010

    Sydney to Canberra

    Business

    May, June, July, August, September 2010

    Sydney to Darwin

    Economy

    August, September 2010

    Sydney to Hobart

    Economy

    May, June, July, August, September 2010

    Sydney to Melbourne

    Economy

    May, June, July, August, September 2010

    Sydney to Melbourne

    Business

    May, June, July, August, September 2010

    Sydney to Perth

    Economy

    May, June, August, September 2010

    Townsville to Brisbane

    Economy

    May, June, July, August, September 2010

    Townsville to Brisbane

    Business

    May, June, July, August, September 2010

    Australian Domestic – Jetstar

    Classic Award Opportunities – Last updated 30 April 2010

    From

    Class

    Travel

    Adelaide to Brisbane

    Economy

    May, June, July, August, September 2010

    Adelaide to Cairns

    Economy

    May, June, July, August, September 2010

    Adelaide to Darwin

    Economy

    May, June, August, September 2010

    Adelaide to Gold Coast

    Economy

    May, June, July, August, September 2010

    Adelaide to Melbourne

    Economy

    May, June, July, August, September 2010

    Adelaide to Perth

    Economy

    May, June, July, August, September 2010

    Adelaide to Sydney

    Economy

    May, June, July, August, September 2010

    Ballina/Byron to Sydney

    Economy

    May, June, July, August, September 2010

    Brisbane to Adelaide

    Economy

    May, June, July, August, September 2010

    Brisbane to Cairns

    Economy

    May, June, July, August, September 2010

    Brisbane to Darwin

    Economy

    May, June, July, August, September 2010

    Brisbane to Hamilton Island

    Economy

    May, June, July, August, September 2010

    Brisbane to Launceston

    Economy

    May, June, July, August, September 2010

    Brisbane to Mackay

    Economy

    May, June, July, August, September 2010

    Brisbane to Melbourne (Avalon)

    Economy

    May, June, July, August, September 2010

    Brisbane to Newcastle

    Economy

    May, June, July, August, September 2010

    Brisbane to Rockhampton

    Economy

    May 2010

    Brisbane to Sydney

    Economy

    May, June, July, August, September 2010

    Brisbane to Townsville

    Economy

    May, June, July, August, September 2010

    Brisbane to Whitsunday Coast (Proserpine)

    Economy

    May, June, July, August, September 2010

    Cairns to Adelaide

    Economy

    May, June, July, August, September 2010

    Cairns to Brisbane

    Economy

    May, June, July, August, September 2010

    Cairns to Darwin

    Economy

    May, June, August, September 2010

    Cairns to Gold Coast

    Economy

    May, June, July, August, September 2010

    Cairns to Melbourne

    Economy

    August, September 2010

    Cairns to Perth

    Economy

    May, June, July, August, September 2010

    Cairns to Sydney

    Economy

    May, June, July, August, September 2010

    Darwin to Adelaide

    Economy

    May, June, August, September 2010

    Darwin to Brisbane

    Economy

    May, June, July, August, September 2010

    Darwin to Cairns

    Economy

    May, June, August, September 2010

    Darwin to Melbourne

    Economy

    May, June, August, September 2010

    Gold Coast to Adelaide

    Economy

    May, June, July, August, September 2010

    Gold Coast to Cairns

    Economy

    May, June, July, August, September 2010

    Gold Coast to Melbourne

    Economy

    May, June, July, August, September 2010

    Hamilton Island to Brisbane

    Economy

    May, June, July, August, September 2010

    Hamilton Island to Melbourne

    Economy

    May, June, July, August, September 2010

    Hamilton Island to Sydney

    Economy

    May, June, July, August, September 2010

    Hobart to Melbourne

    Economy

    May, June, July, August, September 2010

    Hobart to Sydney

    Economy

    May, June, July, August, September 2010

    Launceston to Brisbane

    Economy

    May, June, July, August, September 2010

    Launceston to Melbourne

    Economy

    May, June, July, August, September 2010

    Launceston to Sydney

    Economy

    May, June, July, August, September 2010

    Mackay to Brisbane

    Economy

    May, June, July, August, September 2010

    Melbourne to Adelaide

    Economy

    May, June, July, August, September 2010

    Melbourne (Avalon) to Brisbane

    Economy

    May, June, July, August, September 2010

    Melbourne to Cairns

    Economy

    August, September 2010

    Melbourne to Darwin

    Economy

    May, June, August, September 2010

    Melbourne to Gold Coast

    Economy

    May, June, July, August, September 2010

    Melbourne to Hamilton Island

    Economy

    May, June, July, August 2010

    Melbourne to Hobart

    Economy

    May, June, July, August, September 2010

    Melbourne to Launceston

    Economy

    May, June, July, August, September 2010

    Melbourne to Newcastle

    Economy

    May, June, July, August, September 2010

    Melbourne to Perth

    Economy

    May, June, July, August, September 2010

    Melbourne to Sunshine Coast (Maroochydore)

    Economy

    May, June, July, August 2010

    Melbourne (Avalon) to Sydney

    Economy

    May, June, July, August, September 2010

    Melbourne to Sydney

    Economy

    May, June, July, August, September 2010

    Melbourne to Townsville

    Economy

    May, June, July, August, September 2010

    Newcastle to Brisbane

    Economy

    May, June, July, August, September 2010

    Newcastle to Melbourne

    Economy

    May, June, July, August, September 2010

    Perth to Adelaide

    Economy

    May, June, July, August, September 2010

    Perth to Cairns

    Economy

    May, June, July, August, September 2010

    Perth to Melbourne

    Economy

    May, June, July, August, September 2010

    Rockhampton to Brisbane

    Economy

    May 2010

    Sunshine Coast (Maroochydore) to Melbourne

    Economy

    May, June, July, August 2010

    Sunshine Coast (Maroochydore) to Sydney

    Economy

    May, June, July, August, September 2010

    Sydney to Adelaide

    Economy

    May, June, July, August, September 2010

    Sydney to Ballina/Byron

    Economy

    May, June, July, August, September 2010

    Sydney to Brisbane

    Economy

    May, June, July, August, September 2010

    Sydney to Cairns

    Economy

    May, June, July, August, September 2010

    Sydney to Hamilton Island

    Economy

    May, June, July, August, September 2010

    Sydney to Hobart

    Economy

    May, June, July, August, September 2010

    Sydney to Launceston

    Economy

    May, June, July, August, September 2010

    Sydney to Melbourne (Avalon)

    Economy

    May, June, July, August, September 2010

    Sydney to Melbourne

    Economy

    May, June, July, August, September 2010

    Sydney to Sunshine Coast (Maroochydore)

    Economy

    May, June, July, August, September 2010

    Townsville to Brisbane

    Economy

    May, June, July, August, September 2010

    Townsville to Melbourne

    Economy

    May, June, July, August, September 2010

    Whitsunday Coast (Proserpine) to Brisbane

    Economy

    May, June, July, August, September 2010

    New Zealand Domestic – Jetstar

    Classic Award Opportunities – Last updated 30 April 2010

    From

    Class

    Travel

    Auckland to Christchurch

    Economy

    May, June, July, August, September 2010

    Auckland to Queenstown

    Economy

    May, June, July, August, September 2010

    Auckland to Wellington

    Economy

    May, June, July, August, September 2010

    Christchurch to Auckland

    Economy

    May, June, July, August, September 2010

    Christchurch to Queenstown

    Economy

    May, June, July, August, September 2010

    Christchurch to Wellington

    Economy

    May, June, July, August, September 2010

    Queenstown to Auckland

    Economy

    May, June, July, August, September 2010

    Queenstown to Christchurch

    Economy

    May, June, July, August, September 2010

    Wellington to Auckland

    Economy

    May, June, July, August, September 2010

    Wellington to Christchurch

    Economy

    May, June, July, August, September 2010

    International – Qantas

    Classic Award Opportunities – Last updated 30 April 2010

    From

    Class

    Travel

    Adelaide to Singapore

    Economy

    May, June, August 2010

    Auckland to Brisbane

    Economy

    August, September 2010

    Auckland to Melbourne

    Economy

    May, June, July, August, September 2010

    Auckland to Sydney

    Economy

    July, August, September 2010

    Brisbane to Auckland

    Economy

    May, August 2010

    Buenos Aires to Sydney

    Economy

    May, June, July, August, September 2010

    Hong Kong to Perth

    Economy

    May, June, August, September 2010

    Jakarta to Sydney

    Economy

    July, August 2010

    Manila to Sydney

    Economy

    August, September 2010

    Melbourne to Auckland

    Economy

    May, June, July, August, September 2010

    Melbourne to Wellington

    Economy

    May, June, July, August, September 2010

    Perth to Hong Kong

    Economy

    May, June, July, August, September 2010

    Perth to Tokyo (Narita)

    Economy

    May, June, July 2010

    Perth to Singapore

    Economy

    May, June, July, August, September 2010

    Singapore to Adelaide

    Economy

    May, June, September 2010

    Singapore to Perth

    Economy

    May, June, July, August, September 2010

    Sydney to Auckland

    Economy

    May, July, August, September 2010

    Sydney to Buenos Aires

    Economy

    May, June, July, August, September 2010

    Sydney to Jakarta

    Economy

    July, August, September 2010

    Sydney to Manila

    Economy

    May, June, July, August, September 2010

    Sydney to Wellington

    Economy

    May, June, July, August, September 2010

    Tokyo (Narita) to Perth

    Economy

    May, June, September 2010

    Wellington to Sydney

    Economy

    June, August, September 2010

    International – Jetstar

    Classic Award Opportunities – Last updated 30 April 2010

    From

    Class

    Travel

    Auckland to Gold Coast

    Economy

    May, June, July, August, September 2010

    Auckland to Sydney

    Economy

    May, June, July, August, September 2010

    Bali (Denpasar) to Darwin

    Economy

    May, June, July, August, September 2010

    Bali (Denpasar) to Melbourne

    Economy

    May, August, September 2010

    Bali (Denpasar) to Singapore

    Economy

    July, August, September 2010

    Bali (Denpasar) to Sydney

    Economy

    May, June, August, September 2010

    Bangkok to Melbourne

    Economy

    May, June, July, August, September 2010

    Brisbane to Christchurch

    Economy

    May, June, August, September 2010

    Cairns to Tokyo (Narita)

    Economy

    May, June, July, August, September 2010

    Cairns to Osaka

    Economy

    May, June, July, August, September 2010

    Christchurch to Brisbane

    Economy

    May, June, August, September 2010

    Christchurch to Gold Coast

    Economy

    May, June, July, August, September 2010

    Christchurch to Melbourne

    Economy

    May, June, July, August, September 2010

    Christchurch to Sydney

    Economy

    May, June, July, August, September 2010

    Darwin to Bali (Denpasar)

    Economy

    May, June, July, August, September 2010

    Darwin to Saigon

    Economy

    May, June, July, August, September 2010

    Darwin to Singapore

    Economy

    May, June, July, August, September 2010

    Gold Coast to Auckland

    Economy

    May, June, July, August, September 2010

    Gold Coast to Christchurch

    Economy

    May, June, July, August, September 2010

    Gold Coast to Osaka

    Economy

    May, June, July, August, September 2010

    Gold Coast to Tokyo (Narita)

    Economy

    July, August 2010

    Honolulu to Sydney

    Economy

    May, June, August 2010

    Jakarta to Perth

    Economy

    August 2010

    Jakarta to Singapore

    Economy

    May, June, July, August, September 2010

    Melbourne to Bali (Denpasar)

    Economy

    May, August, September 2010

    Melbourne to Bangkok

    Economy

    May, June, July, August, September 2010

    Melbourne to Christchurch

    Economy

    May, June, July, August, September 2010

    Osaka to Cairns

    Economy

    May, June, July, August, September 2010

    Osaka to Gold Coast

    Economy

    May, June, July, August, September 2010

    Perth to Jakarta

    Economy

    August 2010

    Phuket to Sydney

    Economy

    May, June, July, August, September 2010

    Saigon to Darwin

    Economy

    May, June, July, August, September 2010

    Singapore to Darwin

    Economy

    May, June, July, August, September 2010

    Singapore to Jakarta

    Economy

    May, June, July, August, September 2010

    Sydney to Auckland

    Economy

    May, June, July, August, September 2010

    Sydney to Bali (Denpasar)

    Economy

    May, June, August, September 2010

    Sydney to Christchurch

    Economy

    May, June, July, August, September 2010

    Sydney to Honolulu

    Economy

    May, Jun, Aug 2010

    Sydney to Phuket

    Economy

    May, June, July, August, September 2010

    Tokyo (Narita) to Cairns

    Economy

    May, June, July, August, September 2010

    Tokyo (Narita) to Gold Coast

    Economy

    July, August 2010

    Qantas & Jetstar Any Seat Awards

    Members of the Qantas Frequent Flyer program have another great option to book flights with their points, the Any Seat Awards. Unlike the Classic Awards these seats are not limited in number, as long as there is a seat available on any eligible flight you can redeem your points for Any Seat Award. The eligible flights include Qantas and Jetstar flights only, not oneworld alliance members or other partner airlines. In addition to that, the flight number must begin with QF or JQ for the customer to be able to book an Any Seat Award flight.

    For flights on Qantas and Jetstar this award program option gives greater flexibility of redeeming points for flights when compared to the Classic Awards. Members can use their points to book such a flight for any family member or themselves. When paying for the air fare, they can use only their Qantas Frequent Flyer points, or make use of the Points Plus Pay system. It is important to note that while most seats support the Points Plus Pay option, there are a few which do not. Booking an Any Seat Award using points also requires the member to place the booking at least 24 hours before the departure time.

    The number of points required to book such a flight varies, so you will have to check for yourself when it comes to purchasing. Any payment fees and surcharges during the booking process has to be paid via credit card, even when paying for the flight exclusively with Qantas Frequent Flyer points. Please note that there will be additional fees and surcharges if the Points Plus Pay method is used.

    The great thing about flying on an Any Seat Award is that you can earn Frequent Flyer points on the same flight. This is only available on Qantas and Jetstar, oneworld alliance and other partner airlines do not offer airline miles or points. Also this offer might not be available for certain low fare flights on Qantas or Jetstar.

    Booking a flight is easy, just login using your membership details and start a flight search. Remember to select the ‘Any Seat Award’ type when searching, as the Classic Award booking is made in the same way and it is easy to get the two mixed up. This is not to say that you should not compare the two offers, since some seats are available under both these Award options, with varying fares and fees. Choose the one that suits you best. The whole booking process is well documented, just follow the prompts and it should be Ok.

    If you prefer, you can also do this over the phone rather than online. Please be advised that there is an Award Assistance Fee for using the phone service.

    Booking for a commercial flight using your credit card can also display Any Seat Award options, if you are performing the flight search while logged in with your membership details, and if you have enough Frequent Flyer points. If you select the ‘use points’ option when prompted then the booking will proceed as an Any Seat Award booking instead of a commercial one. During the booking process you will also have the option to purchase carbon offsets with your saved points, which will effectively nullify your carbon footprint as a result of this flight.

    Any Seat Award flights also qualify for flight upgrades, you can use your points to upgrade if it is an eligible Qantas flight with a QF flight number. You can also change your seat any time you want, subject to availability. There might be additional fees and surcharges which has to be paid in money (Credit Card, EFTPOS, or cash).

    Here are a few conditions related to this award program which are worth keeping in mind:

    • You cannot switch between the two award types – A Qantas Any Seat Award cannot be transferred to a Classic Award, or vice versa.
    • Additional service fees or surcharges have to be paid in money – Using a credit card, BPAY, or cash. And it has to be in the same currency of the main fare.
    • You cannot combine the two types of award in the same booking – However, QF flights with Classic Award seats can be booked as an Any Seat Award.
    • Qantas and Jetstar flights can be combined – As long as they are QF and JQ flights they can both be booked under Any Seat Award simultaneously.
    • Any Seat Awards have to be booked no later than 24 hours prior to the flight departure time.

    Gift Vouchers

    Qantas Frequent Flyer Store offers over 1300 items to choose from, and about 90 different types of gift vouchers that members can purchase using their Frequent Flyer points. Here are the major categories of products for which you can get a gift voucher:

    • books, stationery and office supplies
    • tyres and car accessories
    • department stores, clothing stores, and supermarkets
    • fashion boutiques
    • home furniture, electrical appliances, whitegoods, and other homewares
    • health and beauty products, skin care etc.
    • sports goods, and recreation gear.

    Please note that certain items might be country specific e.g. only available for delivery in New Zealand. Please check the product descriptions and delivery terms before buying the gift voucher. Items which are market for delivery in Australia only, for instance, can only be purchased with a Qantas Frequent Flyer membership card based in Australia.

    Travel Vouchers

    The Qantas Frequent Flyer Store also offers travel vouchers to exciting locations. If you want to give someone the gift of a good experience instead of a physical product, this might be a perfect option. Choose from any of the following categories of travel vouchers and delight your gift recipient:

    • Qantas Holidays voucher – This can be redeemed for a Qantas Holidays package, which include Viva! Holidays domestic or international packages. Only available for Australian residents, and the travel has to commence from Australia too. For a detailed description and listing of the exciting locations and bargain package deals available, visit the Qantas Holidays homepage.
    • Car Hire voucher – Be it for a cross-country trip or a simple weekend long-drive, a car hire voucher would surely be appreciated as a gift. Participating car rental companies include Avis, Budget, and Hertz.
    • Cruise voucher – A wide range of national and international cruise destinations available from CruiseCo. Also in this category are the conveniently packaged wildlife safaris.
    • Hotel voucher – Flexible hotel gift cards that range a large span of travelling and accommodation experiences. The list of participating hotels include Rydges, Hilton, all seasons, Accor hotels and many more.
    • Skimax voucher – For the skiing aficionados, a Skimax ski holiday would be the greatest gift ever. Multiple skiing destinations are available, choose from the Qantas Frequent Flyer Store.

    Flight Upgrades

    You can redeem your Qantas Frequent Flyer points to get an upgrade of an existing, eligible Qantas flight (domestic or international). Here is a summary of the possible upgrade pathways:

    • Upgrade to Premium Economy from Discount Economy
    • Upgrade to Premium Economy from Full Economy
    • Upgrade to Business from Discount Economy
    • Upgrade to Business from Full Economy
    • Upgrade to Business from Premium Economy
    • Upgrade to First from Business

    Please note that Discount Economy Class E, N, O, P, Q and X, are not eligible for flight upgrades. The upgrade has to be performed on a confirmed and paid for Qantas flight with the QF flight number.

    Flight upgrade requests are processed according to the hierarchy of membership levels. Platinum members take precedence over Gold, Gold over Silver, and Silver over Bronze Frequent Flyers. Also keep in mind that when an upgrade has been processed, the Frequent Flyer points earned on that flight will be according to the class originally booked, not the upgraded one. Also, when transferring a flight to an eligible family member, the precedence level will be determined by the membership type of the recipient, not the original buyer.

    Upgrades for domestic flights are possible, and refundable with a fee if cancelled before 24 hours of departure time. As noted, certain discount economy class ticket holders and Qantas & Partners Classic Awards are not eligible for upgrades. The same restrictions apply for international flight upgrades, with additional terms. An international flight upgrade request will be accepted in the following time window: 90 days to 24 hours before departure time. Upgrades made cannot be confirmed when booked, members will have to check 5 hours before departure if the upgrade has gone through. They will also be notified during check-in. Prior to confirmation of upgrade you can revoke or cancel the request without forfeiting your points.

    To find out how many points you will need to get that particular flight upgrade use this calculator. Alternatively you may consult the Flight Upgrade Award tables below which list the different upgrade paths and their costs in Frequent Flyer points.

    Points needed for a Flight Upgrade Award to Premium Economy
    Zone One-Way Miles Discount Economy Full Economy
    1
    0-600
    5,000
    2,000
    2
    601-1,200
    7,500 3,000
    3
    1,201-2,400
    10,000 4,000
    4
    2,401-3,600
    15,000 6,000
    5
    3,601-4,800
    25,000 10,000
    6
    4,801-5,800
    30,000 12,000
    7
    5,801-7,000
    35,000 14,000
    8
    7,001-8,400
    45,000 18,000
    9
    8,401-9,600
    50,000 20,000
    10 9,601-15,000 60,000 24,000
    Points needed for a Flight Upgrade Award to Business Class
    Zone One-Way Miles Discount Economy Full Economy Premium Economy
    1
    0-600
    8,000
    5,000 5,000
    2
    601-1,200
    12,000
    7,500 7,500
    3
    1,201-2,400
    16,000
    10,000 10,000
    4
    2,401-3,600
    24,000 15,000 15,000
    5
    3,601-4,800
    40,000 25,000 25,000
    6
    4,801-5,800
    48,000 30,000 30,000
    7
    5,801-7,000
    56,000 35,000 35,000
    8
    7,001-8,400
    72,000 45,000 45,000
    9
    8,401-9,600
    80,000 50,000 50,000
    10 9,601-15,000 96,000 60,000 60,000
    Points needed for a Flight Upgrade Award to First Class
    Zone One-Way Miles Business Class
    1
    0-600
    5,000
    2
    601-1,200
    7,500
    3
    1,201-2,400
    10,000
    4
    2,401-3,600
    15,000
    5
    3,601-4,800
    25,000
    6
    4,801-5,800
    30,000
    7
    5,801-7,000
    35,000
    8
    7,001-8,400
    45,000
    9
    8,401-9,600
    50,000
    10 9,601-15,000 60,000

    Qantas Club Membership

    Qantas Club gives members access to the very best in luxury and relaxation at multiple destinations globally. Here are some of the key benefits of membership:

    • Members get access to over 130 lounges across the world in either Qantas & Partners airlines, or other associated airlines.
    • They can use the business facilities and exclusive services offered in these lounges for free
    • Light snacks and beverages are available
    • Latest newspapers, magazines, and TV shows to help members relax and unwind in between flights
    • Certain lounges also offer the possibility of taking hot showers. To view the full list of facilities available at each port visit the lounge location page.

    Every Qantas Club member gets to enjoy all the above services and exclusive benefits, as well as receiving complimentary membership to the Qantas Frequent Flyer program. If you are already a member of the Frequent Flyer program, then you can make good use of your points to buy yourself or an eligible family member a Qantas Club Membership. Points can also be redeemed for the renewal of Qantas Club membership.

    Top-up Points

    Part of the great flexibility of the Qantas Frequent Flyer rewards program is in the various ways it rewards members. This is evident in the Points Plus Pay system which makes it that much easier to redeem points. Another illustration is the Top-up points option, which lets members purchase that slight extra points necessary to redeem an Award. Here are the primary terms regarding Top-up points:

    • Members can only use top-up points once a year
    • It has to be for the members themselves, they cannot top-up someone else’s membership card
    • Top-up points are purchased in regards to a specific Award, and cannot exceed 15% of the value of the Award
    • Points can be purchased in multiples of 500, up to a maximum of 20,000 points

    To top-up your points you will need to get in touch with the Frequent Flyer Service Centre. The following Top-up Points table shows you how much you need pay for different top-up levels:

    Pricing for points (GST inclusive)
    Points Price Points Price
    500 A$20.00 10,500 A$347.50
    1,000 A$40.00 11,000 A$360.00
    1,500 A$57.50 11,500 A$375.00
    2,000 A$77.50 12,000 A$387.50
    2,500 A$95.00 12,500 A$400.00
    3,000 A$112.50 13,000 A$412.50
    3,500 A$130.00 13,500 A$425.00
    4,000 A$147.50 14,000 A$437.50
    4,500 A$165.00 14,500 A$447.50
    5,000 A$182.50 15,000 A$460.00
    5,500 A$197.50 15,500 A$470.00
    6,000 A$215.00 16,000 A$480.00
    6,500 A$230.00 16,500 A$492.50
    7,000 A$245.00 17,000 A$502.50
    7,500 A$260.00 17,500 A$512.50
    8,000 A$275.00 18,000 A$520.00
    8,500 A$290.00 18,500 A$530.00
    9,000 A$305.00 19,000 A$540.00
    9,500 A$320.00 19,500 A$547.50
    10,000 A$335.00 20,000 A$557.50

    Family Transfers

    Another great option to make that final number of points is to a family transfer. Just like top-up points, family transfers add that extra layer of flexibility in managing and redeeming your points to their fullest potential. Here’s how it works:

    • You can transfer your Frequent Flyer points to a family member who is also a member
    • Such transfers cannot be made more than once a year
    • The minimum transfer amount is 5,000 points
    • The maximum transfer amount is 100,000 points

    Family transfers make good use of the accumulated Qantas Frequent Flyer points in the different cards of family members. By transferring and consolidating points into one member’s account many more Awards become available for redemption or purchase.

    As you can see, the Qantas Frequent Flyer program offers a host of Awards ranging from flights to gift and travel vouchers. They also make it very easy and convenient for members to earn and redeem Frequent Flyer points. All of these factors combine to make Qantas Frequent Flyer the best airline reward program in the country.

    Note: some of the tables used in this article have been sourced via the Qantas website as part of our research.
    For the most up to date figures, please contact Qantas directly.

    Was this content helpful to you? No  Yes

    This page was last modified on 27 January 2015 at 14:48.

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    71 Responses to Complete Guide: Using Qantas Frequent Flyer Points

    1. Default Gravatar
      Lorraine | February 28, 2015

      How many points required Darwin to Perth?
      Thank-you.

      • Staff
        Jonathan | March 2, 2015

        Hi Lorraine, thanks for your inquiry!

        Please note that finder.com.au is a comparison service and is not directly affiliated with Qantas. It would be best to check with Qantas (website or customer service centre) to determine the amount of points required for your flight.

        Cheers,

        Jonathan

    2. Default Gravatar
      Hancock | February 24, 2015

      My Ref # is “X” flying from Darwin to Adelaide ,how many points do I need to change to another date ? Or can I pay if not enough points ? Thank you

      • Staff
        Jonathan | February 24, 2015

        Hi Hancock, thanks for your inquiry!

        Depending on when the flight was booked and the terms and conditions of that particular flight, it would be best to contact Qantas in regards to this inquiry.

        Cheers,

        Jonathan

    3. Default Gravatar
      Dianne | February 18, 2015

      how can i transfer emirates frequent flyer points to qantas so i can use jetstar to fly from sunshine coast to melbourne?

      • Staff
        Jonathan | February 19, 2015

        Hi Dianne, thanks for your inquiry!

        Unfortunately Qantas Frequent Flyer program Points and Emirates Skywards program miles are not transferable.

        Cheers,

        Jonathan

    4. Default Gravatar
      Simon | February 3, 2015

      Hi, I’m about to travel Auckland- Sydney – Shanghai return. The online calculator shows I would get 108,000 qantas points.

      Would this be enough to fly Auckland to Melbourne or Auckland to a Pacific Island?

      Thanks

      • Staff
        Elizabeth | February 3, 2015

        Hi Simon,

        Thanks for your question.

        You would need 18,000 Qantas Points to redeem a Qantas economy flight from Auckland to Melbourne, and it would cost approximately the same amount of points to fly somewhere in the South Pacific.

        I hope this has helped.

        Thanks,

        Elizabeth

    5. Default Gravatar
      Lisa | January 31, 2015

      How many frequent flyers points are needed to fly:

      melbourne to brisbane return

      AND

      melbourne to sydney return

      • Staff
        Jonathan | February 2, 2015

        Hi Lisa,

        Thanks for your inquiry!

        Please refer to the Frequent Flyers Points calculator I have sent to your email.

        I hope this helps.

        Cheers,

        Jonathan

    6. Default Gravatar
      | January 6, 2015

      How many frequent flyer points does one need to fly from Perth to Port Hedland

      • Staff
        Elizabeth | January 6, 2015

        Hi Heather,

        Thanks for your question.

        You’d need 12,000 Qantas Frequent Flyer Points to fly economy from Perth to Port Hedland.

        I hope this has helped.

        Thanks,

        Elizabeth

    7. Default Gravatar
      lm | December 28, 2014

      Redeem frequent flyer points into purchase vouchers

      • Staff
        Elizabeth | December 29, 2014

        Hi Im Prefumo,

        Thanks for your question.

        You’re able to redeem Qantas Points for vouchers through the Qantas Store. Just login to your Frequent Flyer account and access the store through there. Your account can be accessed on the Qantas website.

        I hope this has helped.

        Thanks,

        Elizabeth

    8. Default Gravatar
      Heather | December 23, 2014

      How many Frequent Flyers does one need to fly to USA (San Francisco)

      • Staff
        Elizabeth | December 23, 2014

        Hi Heather,

        If your flight was originating in Perth (as per your original question) you would need 75,000 points.

        I hope this has helped.

        Thanks,

        Elizabeth

    9. Default Gravatar
      Heather | December 22, 2014

      How many frequent flyer points does one need to fly from Perth to Brisbane

      • Staff
        Elizabeth | December 23, 2014

        Hi Heather,

        Thanks for your question.

        You’d need 18,000 Qantas Frequent Flyer Points to fly one-way from Perth to Brisbane.

        I hope this has helped.

        Thanks,

        Elizabeth

    10. Default Gravatar
      Patty | December 8, 2014

      H How man frequent flier points do i need to fly from Adelaide to Perth economy class

      • Staff
        Elizabeth | December 8, 2014

        Hi Patty,

        Thanks for your question.

        You’d need 18,000 Qantas Points for this trip.

        Hope this has helped.

        Thanks,

        Elizabeth

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