Complete Guide: Using Qantas Frequent Flyer Points

Information verified correct on September 4th, 2015

Learn everything you need to know about how to use Qantas Frequent Flyer points

Qantas is the leading airline carrier in Australia, with a brand image that has over the years become associated with the image of the country itself. Qantas operates a large number of flights, both domestic and international, and offers discounted flights via the Jetstar brand. If you have to fly around a lot for business purposes, or simply enjoy travelling, then you stand to gain a lot from the Qantas Frequent Flyer program.

This is a membership program which rewards customers of Qantas by providing the option of redeeming points. You earn Qantas Frequent Flyer points through a variety of ways, mostly by booking tickets and flying through a participating airline, but also through purchase of air fare with special airline reward credit cards. Assuming you have racked up enough frequent flyer points you might be looking at the best way to use them, our detailed guide will help you in that regard. If you haven’t collected enough points, or are not even a member of the Qantas Frequent Flyer program yet, then this comprehensive guide will spell out all the different ways you can use your collected points, and illustrate of benefits of membership in the Frequent Flyer program.

See our table of Qantas Frequent Flyer credit cards.

Here is a quick summary of the primary ways you can use your Qantas Frequent Flyer points, we will go into much greater detail on each of these sections later on:

  • Book flights – You can redeem your points by booking a one-way, return, or a complex set of flights with Qantas or any of the participating airlines. The number of points required would vary based on the flight destination and other details. Under the parlance of the Qantas Frequent Flyer membership program, this is referred to as the ‘Classic Award’ option.
  • Book any seat – If there is a seat available on any Qantas or Jetstar flight you can use your points to book that seat. This is the ‘Any Seat Award’ which are eligible for use on flight numbers beginning with QF or JQ.
  • Purchase items from the Qantas Frequent Flyer store – There is a huge range of products available for purchase from the Qantas Frequent Flyer store, numbering approximately over 1300 in total. If your points do not cover any particular item that you would like to buy, you can always use the flexible Points Plus Pay system. This is where your total purchase price is split into two parts, one part is covered by redeeming your points, you pay for the rest in cash or via credit card. With this flexible system in place no item is out of your reach, and there is no longer the need for painstakingly hoarding points with one particular product in mind.
  • Gift vouchers – The large array of products available in the Qantas Frequent Flyer store also make for excellent gift ideas. If you are at a loss for what to get as a gift, simply purchase a gift voucher or travel voucher from the store with your Qantas Frequent Flyer points.
  • Get an upgrade – You may also use your points to get a flight upgrade. Not all flights have this option though, and already discounted fares do not qualify for this upgrade (neither does ‘Classic Award’ flights). The flight upgrade will work on eligible domestic and international flights, depending on regular availability of seats.
  • Be a Qantas Club member - A Qantas Club membership will get you access to special lounges and VIP treatment at a variety of destinations and participating airlines. To give yourself a royal treat while travelling, consider spending your Qantas Frequent Flyer points on a membership for Qantas Club.

Citi Qantas Signature Credit Card

Qantas Frequent Flyer Credit Card

The Citibank Qantas Signature card offers uncapped earning potential and 1 point for every $1 spent. Receive 50,000 bonus Qantas Points when you apply by 31 December 2015 and make an eligible purchase.

  • $299 p.a. annual fee
  • 20.99% p.a. on purchases
  • Cash Advance Rate of 21.74% p.a.
  • Up to 55 days interest free
  • Minimum Income Requirement of $75,000 p.a.

If you find yourself a little short on the requisite number of points for a flight or other award, there are two excellent options available.

  1. Family Transfer lets you move points between family members who are members of the Qantas Frequent Flyer program. This option can be called upon once every year, for a minimum of 5000 points, up to a maximum of 100,000 points.
  2. Top-up Points is for the last minute point gathering exercise. Up to 15% of the value of an Award flight can be purchased as a top-up to your existing Qantas Frequent Flyer points. As with the previous option, this can only be used once a year to purchase points. You will have to buy points in multiples of 500, and the maximum number of points that can be topped up this way is 20,000.

You can also add to your points balance by earning Qantas Points with a rewards debit card, which you can compare below.

Rates last updated September 4th, 2015
$
$
Maximum Variable Rate p.a. Standard Variable Rate p.a. Bonus Interest p.a. Fees Min Bal / Min Deposit Interest Earned
Bankwest Qantas Transaction Account
Earn Qantas Points on your balance and for eligible purchases with this account.
0.01% 0.01% $6 $0 / $0 Open More

Now that we have had an overview of the various channels through which Qantas Frequent Flyer points can be redeemed, let’s dig deeper into each of the sections.

Qantas & Partner Classic Awards

A certain number of seats on selected Qantas flights, as well as those of partner airlines, are marked as Qantas & Partner Classic Award. Members can use their Qantas Frequent Flyer points to book one of these Classic Award seats for either a one-way, return, or multi-destination flight. These seats are only made available in limited quantities, and are very quickly booked out in peak holiday seasons. The same seats can also be booked via the Any Seat Award option, but different points and fees may be applicable for the same flight (or destination).

To find out how many points you need to get that Classic Award seat you’ve been eying for a while, hop over to the points calculator page on the Qantas website. The number of points required will be indicated on that page, valid for flights on Qantas only. For other participating airlines the number of points that have to be redeemed might vary slightly, the details of which are available in the following section of this guide, where we present the points required for different flights. If you don’t have any particular seat in mind, however, but would like to see how far your existing points would get you, there is a simple calculator you can use.

There are two ways to book Classic Award flights, online or over the phone. The list of contacts for phone reservation is available on Qantas.com.au. Please note that there might be additional service fees while booking via a worldwide consultant as listed in the contact page.

In most cases you can book for these flights as late as a day before the scheduled departure time. But due to the limited availability of the Qantas Classic Award seats you should book your flight well in advance. If you need to change any booking details you can always do so later through this portal, which will let you change the date, flight time, as well as travel class. Bear in mind that any changes which add to the air fare will have to paid in the same manner of the booking, i.e., if you used points to book for the flight then you need to redeem more points for the changes, but if you paid for the fees and charges with your credit card then you have to use that card again for subsequent changes to your itinerary.

We have already mentioned the most important fee, that of booking a flight through a consultant. Known as the Award Assistance Fee, it costs a hefty 2500 points per booking for every passenger. Use the online booking facility to avoid this fee. Other service fees and charges are minor, and can be found in the terms and conditions.

Here are a few essential tips to keep in mind when booking Classic Award flights with Qantas or Participating airlines:

  • Book as early as possible – these seats are limited in number and are usually booked out for holiday season
  • If your desired flight is not available check back later as seats get released closer to the departure date.
  • If the flight you are searching does not have a Classic Award listed, try looking for a Any Seat Award.
  • Keep your Qantas Frequent Flyer membership number and PIN close at hand.

Qantas & Partner Classic Award Points Tables

These tables indicate how many points are required to redeem a Classic Award flight, based on the carrier, number of miles, and travel class.

Qantas Classic Award table (world-wide) excluding surcharges, fees and taxes

Points required for Qantas & Partner Classic Awards with Qantas, Airnorth, Air Pacific, Air Vanuatu, American Airlines®, Aeropelican, Brindabella Airlines, British Airways, Jetstar Airways and QantasLink.

ZoneOne-Way MilesEconomyPremium
Economy
Business
StarClass
First
10-6008,00012,00016,00024,000
2601-1,20012,00018,00024,00036,000
31,201-2,40018,00027,00036,00054,000
42,401-3,60025,00037,00050,00075,000
53,601-4,80030,00045,00060,00090,000
64,801-5,80036,00054,00072,000108,000
75,801-7,00042,00063,00084,000126,000
87,001-8,40048,00072,00096,000144,000
98,401-9,60056,00084,000112,000168,000
109,601-15,00064,00096,000128,000192,000

Partner Classic Award table

Points required for Partner Classic Awards with Aer Lingus, Air Niugini, Alaska Airlines, Alitalia, British Airways, Cathay Pacific Airways, China Eastern, Dragon Air, El Al, Finnair, Iberia, Japan Airlines, Jet Airways, LAN, Mal©v Hungarian Airlines, Mexicana, Royal Jordanian, SAS and South African Airways.

ZoneOne-Way MilesEconomyPremium
Economy
BusinessFirst
10-60010,00015,00018,00026,000
2601-1,20014,00021,00026,00038,000
31,201-2,40020,00030,00038,00056,000
42,401-3,60028,00042,00053,00078,000
53,601-4,80035,00052,50065,00095,000
64,801-5,80042,00063,00078,000114,000
75,801-7,00050,00075,00092,000134,000
87,001-8,40056,00084,000104,000152,000
98,401-9,60065,00097,000121,000177,000
109,601-15,00075,000112,500139,000203,000

oneworld Classic Award table

The oneworld® Award Classic Award table is based on return flights, and will only be applicable when your Award itinerary has at least two oneworld alliance airlines apart from Qantas, and does not include any non-oneworld airlines. Qantas flights operated by Jetstar Airways (QF5000-QF5999) are excluded from oneworld Awards.

Zone
Return Miles
Economy
Business
First
1
0-1,200
32,500
62,500
92,500
2
1,201-2,400
42,500
82,500
122,500
3
2,401-4,800
57,500
112,500
167,500
4
4,801-7,200
77,500
152,500
227,500
5
7,201-9,600
87,500
172,500
257,500
6
9,601-11,600
102,500
202,500
302,500
7
11,601-14,000
112,500
222,500
332,500
8
14,001-16,800
122,500
242,500
362,500
9
16,801-19,200
132,500
262,500
392,500
10
19,201-35,000
142,500
282,500
422,500

List of Qantas & Partner Classic Award Opportunities

The following tables list the Classic Award flights according to the carrier and destination. Use them to quickly locate a flight of your interest.

Australian Domestic – Qantas

Classic Award Opportunities – Last updated 30 April 2010

From

Class

Travel

Adelaide to Alice Springs

Economy

May, June, July, August, September 2010

Adelaide to Alice Springs

Business

May 2010

Adelaide to Brisbane

Economy

May, June, July, August, September 2010

Adelaide to Canberra

Economy

May 2010

Adelaide to Melbourne

Economy

May, June, July, August, September 2010

Adelaide to Perth

Economy

June, July, August, September 2010

Adelaide to Sydney

Economy

May, June, July, August, September 2010

Alice Springs to Adelaide

Economy

May, June, July, August, September 2010

Alice Springs to Adelaide

Business

May 2010

Alice Springs to Melbourne

Economy

May, June 2010

Alice Springs to Melbourne

Business

May, June, July, August, September 2010

Brisbane to Adelaide

Economy

May, June, August 2010

Brisbane to Cairns

Economy

May, June, July, August, September 2010

Brisbane to Cairns

Business

May, June, July, August, September 2010

Brisbane to Canberra

Economy

May, June, July, August, September 2010

Brisbane to Canberra

Business

May, June, July, August, September 2010

Brisbane to Darwin

Economy

May, August, September 2010

Brisbane to Melbourne

Economy

May, June, July, August, September 2010

Brisbane to Perth

Economy

May, June, July, August, September 2010

Brisbane to Perth

Business

May, June, July, August, September 2010

Brisbane to Sydney

Economy

May, June, July, August, September 2010

Brisbane to Sydney

Business

May, June, July, August, September 2010

Brisbane to Townsville

Economy

May, June, July, August, September 2010

Brisbane to Townsville

Business

May, June, July, August, September 2010

Cairns to Brisbane

Economy

May, June, July, August, September 2010

Cairns to Brisbane

Business

May, July, August, September 2010

Cairns to Sydney

Economy

May, June, July, August, September 2010

Cairns to Sydney

Business

May, June, August, September 2010

Canberra to Adelaide

Economy

May, June, July, August, September 2010

Canberra to Adelaide

Business

May, June, July, August, September 2010

Canberra to Brisbane

Economy

May, June, July, August, September 2010

Canberra to Brisbane

Business

May, June, July, August, September 2010

Canberra to Melbourne

Economy

May, June, July, August, September 2010

Canberra to Melbourne

Business

May, June, July, August, September 2010

Canberra to Perth

Economy

May, June, August, September 2010

Canberra to Sydney

Economy

May, June, July, August, September 2010

Canberra to Sydney

Business

May, August 2010

Darwin to Brisbane

Economy

September 2010

Darwin to Perth

Economy

June, August, September 2010

Darwin to Sydney

Economy

May, June, August, September 2010

Hobart to Melbourne

Economy

May, June, July, August, September 2010

Hobart to Sydney

Economy

June, July, August 2010

Melbourne to Adelaide

Economy

May, June, July, August, September 2010

Melbourne to Alice Springs

Business

May, June, July, August, September 2010

Melbourne to Brisbane

Economy

May, June, July, August, September 2010

Melbourne to Brisbane

Business

May, June, July, August, September 2010

Melbourne to Canberra

Economy

May, June, July, August, September 2010

Melbourne to Canberra

Business

May, June, July, August, September 2010

Melbourne to Hobart

Economy

May, June, July, August, September 2010

Melbourne to Perth

Economy

August, September 2010

Melbourne to Perth

Business

June, August, September 2010

Melbourne to Sydney

Economy

May, June, July, August, September 2010

Melbourne to Sydney

Business

May, June, July, August, September 2010

Perth to Adelaide

Economy

May, June, July, August, September 2010

Perth to Brisbane

Economy

May, June, July, August, September 2010

Perth to Brisbane

Business

June, July, August, September 2010

Perth to Canberra

Economy

May, June, August, September 2010

Perth to Melbourne

Economy

May, June, August, September 2010

Perth to Melbourne

Business

June, July, August, September 2010

Perth to Sydney

Economy

May, June, August, September 2010

Sydney to Adelaide

Economy

May, June, July, August, September 2010

Sydney to Brisbane

Economy

May, June, July, August, September 2010

Sydney to Brisbane

Business

May, June, July, August, September 2010

Sydney to Cairns

Economy

May, June, July, August, September 2010

Sydney to Canberra

Economy

May, June, July, August, September 2010

Sydney to Canberra

Business

May, June, July, August, September 2010

Sydney to Darwin

Economy

August, September 2010

Sydney to Hobart

Economy

May, June, July, August, September 2010

Sydney to Melbourne

Economy

May, June, July, August, September 2010

Sydney to Melbourne

Business

May, June, July, August, September 2010

Sydney to Perth

Economy

May, June, August, September 2010

Townsville to Brisbane

Economy

May, June, July, August, September 2010

Townsville to Brisbane

Business

May, June, July, August, September 2010

Australian Domestic – Jetstar

Classic Award Opportunities – Last updated 30 April 2010

From

Class

Travel

Adelaide to Brisbane

Economy

May, June, July, August, September 2010

Adelaide to Cairns

Economy

May, June, July, August, September 2010

Adelaide to Darwin

Economy

May, June, August, September 2010

Adelaide to Gold Coast

Economy

May, June, July, August, September 2010

Adelaide to Melbourne

Economy

May, June, July, August, September 2010

Adelaide to Perth

Economy

May, June, July, August, September 2010

Adelaide to Sydney

Economy

May, June, July, August, September 2010

Ballina/Byron to Sydney

Economy

May, June, July, August, September 2010

Brisbane to Adelaide

Economy

May, June, July, August, September 2010

Brisbane to Cairns

Economy

May, June, July, August, September 2010

Brisbane to Darwin

Economy

May, June, July, August, September 2010

Brisbane to Hamilton Island

Economy

May, June, July, August, September 2010

Brisbane to Launceston

Economy

May, June, July, August, September 2010

Brisbane to Mackay

Economy

May, June, July, August, September 2010

Brisbane to Melbourne (Avalon)

Economy

May, June, July, August, September 2010

Brisbane to Newcastle

Economy

May, June, July, August, September 2010

Brisbane to Rockhampton

Economy

May 2010

Brisbane to Sydney

Economy

May, June, July, August, September 2010

Brisbane to Townsville

Economy

May, June, July, August, September 2010

Brisbane to Whitsunday Coast (Proserpine)

Economy

May, June, July, August, September 2010

Cairns to Adelaide

Economy

May, June, July, August, September 2010

Cairns to Brisbane

Economy

May, June, July, August, September 2010

Cairns to Darwin

Economy

May, June, August, September 2010

Cairns to Gold Coast

Economy

May, June, July, August, September 2010

Cairns to Melbourne

Economy

August, September 2010

Cairns to Perth

Economy

May, June, July, August, September 2010

Cairns to Sydney

Economy

May, June, July, August, September 2010

Darwin to Adelaide

Economy

May, June, August, September 2010

Darwin to Brisbane

Economy

May, June, July, August, September 2010

Darwin to Cairns

Economy

May, June, August, September 2010

Darwin to Melbourne

Economy

May, June, August, September 2010

Gold Coast to Adelaide

Economy

May, June, July, August, September 2010

Gold Coast to Cairns

Economy

May, June, July, August, September 2010

Gold Coast to Melbourne

Economy

May, June, July, August, September 2010

Hamilton Island to Brisbane

Economy

May, June, July, August, September 2010

Hamilton Island to Melbourne

Economy

May, June, July, August, September 2010

Hamilton Island to Sydney

Economy

May, June, July, August, September 2010

Hobart to Melbourne

Economy

May, June, July, August, September 2010

Hobart to Sydney

Economy

May, June, July, August, September 2010

Launceston to Brisbane

Economy

May, June, July, August, September 2010

Launceston to Melbourne

Economy

May, June, July, August, September 2010

Launceston to Sydney

Economy

May, June, July, August, September 2010

Mackay to Brisbane

Economy

May, June, July, August, September 2010

Melbourne to Adelaide

Economy

May, June, July, August, September 2010

Melbourne (Avalon) to Brisbane

Economy

May, June, July, August, September 2010

Melbourne to Cairns

Economy

August, September 2010

Melbourne to Darwin

Economy

May, June, August, September 2010

Melbourne to Gold Coast

Economy

May, June, July, August, September 2010

Melbourne to Hamilton Island

Economy

May, June, July, August 2010

Melbourne to Hobart

Economy

May, June, July, August, September 2010

Melbourne to Launceston

Economy

May, June, July, August, September 2010

Melbourne to Newcastle

Economy

May, June, July, August, September 2010

Melbourne to Perth

Economy

May, June, July, August, September 2010

Melbourne to Sunshine Coast (Maroochydore)

Economy

May, June, July, August 2010

Melbourne (Avalon) to Sydney

Economy

May, June, July, August, September 2010

Melbourne to Sydney

Economy

May, June, July, August, September 2010

Melbourne to Townsville

Economy

May, June, July, August, September 2010

Newcastle to Brisbane

Economy

May, June, July, August, September 2010

Newcastle to Melbourne

Economy

May, June, July, August, September 2010

Perth to Adelaide

Economy

May, June, July, August, September 2010

Perth to Cairns

Economy

May, June, July, August, September 2010

Perth to Melbourne

Economy

May, June, July, August, September 2010

Rockhampton to Brisbane

Economy

May 2010

Sunshine Coast (Maroochydore) to Melbourne

Economy

May, June, July, August 2010

Sunshine Coast (Maroochydore) to Sydney

Economy

May, June, July, August, September 2010

Sydney to Adelaide

Economy

May, June, July, August, September 2010

Sydney to Ballina/Byron

Economy

May, June, July, August, September 2010

Sydney to Brisbane

Economy

May, June, July, August, September 2010

Sydney to Cairns

Economy

May, June, July, August, September 2010

Sydney to Hamilton Island

Economy

May, June, July, August, September 2010

Sydney to Hobart

Economy

May, June, July, August, September 2010

Sydney to Launceston

Economy

May, June, July, August, September 2010

Sydney to Melbourne (Avalon)

Economy

May, June, July, August, September 2010

Sydney to Melbourne

Economy

May, June, July, August, September 2010

Sydney to Sunshine Coast (Maroochydore)

Economy

May, June, July, August, September 2010

Townsville to Brisbane

Economy

May, June, July, August, September 2010

Townsville to Melbourne

Economy

May, June, July, August, September 2010

Whitsunday Coast (Proserpine) to Brisbane

Economy

May, June, July, August, September 2010

New Zealand Domestic – Jetstar

Classic Award Opportunities – Last updated 30 April 2010

From

Class

Travel

Auckland to Christchurch

Economy

May, June, July, August, September 2010

Auckland to Queenstown

Economy

May, June, July, August, September 2010

Auckland to Wellington

Economy

May, June, July, August, September 2010

Christchurch to Auckland

Economy

May, June, July, August, September 2010

Christchurch to Queenstown

Economy

May, June, July, August, September 2010

Christchurch to Wellington

Economy

May, June, July, August, September 2010

Queenstown to Auckland

Economy

May, June, July, August, September 2010

Queenstown to Christchurch

Economy

May, June, July, August, September 2010

Wellington to Auckland

Economy

May, June, July, August, September 2010

Wellington to Christchurch

Economy

May, June, July, August, September 2010

International – Qantas

Classic Award Opportunities – Last updated 30 April 2010

From

Class

Travel

Adelaide to Singapore

Economy

May, June, August 2010

Auckland to Brisbane

Economy

August, September 2010

Auckland to Melbourne

Economy

May, June, July, August, September 2010

Auckland to Sydney

Economy

July, August, September 2010

Brisbane to Auckland

Economy

May, August 2010

Buenos Aires to Sydney

Economy

May, June, July, August, September 2010

Hong Kong to Perth

Economy

May, June, August, September 2010

Jakarta to Sydney

Economy

July, August 2010

Manila to Sydney

Economy

August, September 2010

Melbourne to Auckland

Economy

May, June, July, August, September 2010

Melbourne to Wellington

Economy

May, June, July, August, September 2010

Perth to Hong Kong

Economy

May, June, July, August, September 2010

Perth to Tokyo (Narita)

Economy

May, June, July 2010

Perth to Singapore

Economy

May, June, July, August, September 2010

Singapore to Adelaide

Economy

May, June, September 2010

Singapore to Perth

Economy

May, June, July, August, September 2010

Sydney to Auckland

Economy

May, July, August, September 2010

Sydney to Buenos Aires

Economy

May, June, July, August, September 2010

Sydney to Jakarta

Economy

July, August, September 2010

Sydney to Manila

Economy

May, June, July, August, September 2010

Sydney to Wellington

Economy

May, June, July, August, September 2010

Tokyo (Narita) to Perth

Economy

May, June, September 2010

Wellington to Sydney

Economy

June, August, September 2010

International – Jetstar

Classic Award Opportunities – Last updated 30 April 2010

From

Class

Travel

Auckland to Gold Coast

Economy

May, June, July, August, September 2010

Auckland to Sydney

Economy

May, June, July, August, September 2010

Bali (Denpasar) to Darwin

Economy

May, June, July, August, September 2010

Bali (Denpasar) to Melbourne

Economy

May, August, September 2010

Bali (Denpasar) to Singapore

Economy

July, August, September 2010

Bali (Denpasar) to Sydney

Economy

May, June, August, September 2010

Bangkok to Melbourne

Economy

May, June, July, August, September 2010

Brisbane to Christchurch

Economy

May, June, August, September 2010

Cairns to Tokyo (Narita)

Economy

May, June, July, August, September 2010

Cairns to Osaka

Economy

May, June, July, August, September 2010

Christchurch to Brisbane

Economy

May, June, August, September 2010

Christchurch to Gold Coast

Economy

May, June, July, August, September 2010

Christchurch to Melbourne

Economy

May, June, July, August, September 2010

Christchurch to Sydney

Economy

May, June, July, August, September 2010

Darwin to Bali (Denpasar)

Economy

May, June, July, August, September 2010

Darwin to Saigon

Economy

May, June, July, August, September 2010

Darwin to Singapore

Economy

May, June, July, August, September 2010

Gold Coast to Auckland

Economy

May, June, July, August, September 2010

Gold Coast to Christchurch

Economy

May, June, July, August, September 2010

Gold Coast to Osaka

Economy

May, June, July, August, September 2010

Gold Coast to Tokyo (Narita)

Economy

July, August 2010

Honolulu to Sydney

Economy

May, June, August 2010

Jakarta to Perth

Economy

August 2010

Jakarta to Singapore

Economy

May, June, July, August, September 2010

Melbourne to Bali (Denpasar)

Economy

May, August, September 2010

Melbourne to Bangkok

Economy

May, June, July, August, September 2010

Melbourne to Christchurch

Economy

May, June, July, August, September 2010

Osaka to Cairns

Economy

May, June, July, August, September 2010

Osaka to Gold Coast

Economy

May, June, July, August, September 2010

Perth to Jakarta

Economy

August 2010

Phuket to Sydney

Economy

May, June, July, August, September 2010

Saigon to Darwin

Economy

May, June, July, August, September 2010

Singapore to Darwin

Economy

May, June, July, August, September 2010

Singapore to Jakarta

Economy

May, June, July, August, September 2010

Sydney to Auckland

Economy

May, June, July, August, September 2010

Sydney to Bali (Denpasar)

Economy

May, June, August, September 2010

Sydney to Christchurch

Economy

May, June, July, August, September 2010

Sydney to Honolulu

Economy

May, Jun, Aug 2010

Sydney to Phuket

Economy

May, June, July, August, September 2010

Tokyo (Narita) to Cairns

Economy

May, June, July, August, September 2010

Tokyo (Narita) to Gold Coast

Economy

July, August 2010

Qantas & Jetstar Any Seat Awards

Members of the Qantas Frequent Flyer program have another great option to book flights with their points, the Any Seat Awards. Unlike the Classic Awards these seats are not limited in number, as long as there is a seat available on any eligible flight you can redeem your points for Any Seat Award. The eligible flights include Qantas and Jetstar flights only, not oneworld alliance members or other partner airlines. In addition to that, the flight number must begin with QF or JQ for the customer to be able to book an Any Seat Award flight.

For flights on Qantas and Jetstar this award program option gives greater flexibility of redeeming points for flights when compared to the Classic Awards. Members can use their points to book such a flight for any family member or themselves. When paying for the air fare, they can use only their Qantas Frequent Flyer points, or make use of the Points Plus Pay system. It is important to note that while most seats support the Points Plus Pay option, there are a few which do not. Booking an Any Seat Award using points also requires the member to place the booking at least 24 hours before the departure time.

The number of points required to book such a flight varies, so you will have to check for yourself when it comes to purchasing. Any payment fees and surcharges during the booking process has to be paid via credit card, even when paying for the flight exclusively with Qantas Frequent Flyer points. Please note that there will be additional fees and surcharges if the Points Plus Pay method is used.

The great thing about flying on an Any Seat Award is that you can earn Frequent Flyer points on the same flight. This is only available on Qantas and Jetstar, oneworld alliance and other partner airlines do not offer airline miles or points. Also this offer might not be available for certain low fare flights on Qantas or Jetstar.

Booking a flight is easy, just login using your membership details and start a flight search. Remember to select the ‘Any Seat Award’ type when searching, as the Classic Award booking is made in the same way and it is easy to get the two mixed up. This is not to say that you should not compare the two offers, since some seats are available under both these Award options, with varying fares and fees. Choose the one that suits you best. The whole booking process is well documented, just follow the prompts and it should be Ok.

If you prefer, you can also do this over the phone rather than online. Please be advised that there is an Award Assistance Fee for using the phone service.

Booking for a commercial flight using your credit card can also display Any Seat Award options, if you are performing the flight search while logged in with your membership details, and if you have enough Frequent Flyer points. If you select the ‘use points’ option when prompted then the booking will proceed as an Any Seat Award booking instead of a commercial one. During the booking process you will also have the option to purchase carbon offsets with your saved points, which will effectively nullify your carbon footprint as a result of this flight.

Any Seat Award flights also qualify for flight upgrades, you can use your points to upgrade if it is an eligible Qantas flight with a QF flight number. You can also change your seat any time you want, subject to availability. There might be additional fees and surcharges which has to be paid in money (Credit Card, EFTPOS, or cash).

Here are a few conditions related to this award program which are worth keeping in mind:

  • You cannot switch between the two award types – A Qantas Any Seat Award cannot be transferred to a Classic Award, or vice versa.
  • Additional service fees or surcharges have to be paid in money – Using a credit card, BPAY, or cash. And it has to be in the same currency of the main fare.
  • You cannot combine the two types of award in the same booking – However, QF flights with Classic Award seats can be booked as an Any Seat Award.
  • Qantas and Jetstar flights can be combined – As long as they are QF and JQ flights they can both be booked under Any Seat Award simultaneously.
  • Any Seat Awards have to be booked no later than 24 hours prior to the flight departure time.

Gift Vouchers

Qantas Frequent Flyer Store offers over 1300 items to choose from, and about 90 different types of gift vouchers that members can purchase using their Frequent Flyer points. Here are the major categories of products for which you can get a gift voucher:

  • books, stationery and office supplies
  • tyres and car accessories
  • department stores, clothing stores, and supermarkets
  • fashion boutiques
  • home furniture, electrical appliances, whitegoods, and other homewares
  • health and beauty products, skin care etc.
  • sports goods, and recreation gear.

Please note that certain items might be country specific e.g. only available for delivery in New Zealand. Please check the product descriptions and delivery terms before buying the gift voucher. Items which are market for delivery in Australia only, for instance, can only be purchased with a Qantas Frequent Flyer membership card based in Australia.

Travel Vouchers

The Qantas Frequent Flyer Store also offers travel vouchers to exciting locations. If you want to give someone the gift of a good experience instead of a physical product, this might be a perfect option. Choose from any of the following categories of travel vouchers and delight your gift recipient:

  • Qantas Holidays voucher – This can be redeemed for a Qantas Holidays package, which include Viva! Holidays domestic or international packages. Only available for Australian residents, and the travel has to commence from Australia too. For a detailed description and listing of the exciting locations and bargain package deals available, visit the Qantas Holidays homepage.
  • Car Hire voucher – Be it for a cross-country trip or a simple weekend long-drive, a car hire voucher would surely be appreciated as a gift. Participating car rental companies include Avis, Budget, and Hertz.
  • Cruise voucher – A wide range of national and international cruise destinations available from CruiseCo. Also in this category are the conveniently packaged wildlife safaris.
  • Hotel voucher – Flexible hotel gift cards that range a large span of travelling and accommodation experiences. The list of participating hotels include Rydges, Hilton, all seasons, Accor hotels and many more.
  • Skimax voucher – For the skiing aficionados, a Skimax ski holiday would be the greatest gift ever. Multiple skiing destinations are available, choose from the Qantas Frequent Flyer Store.

Flight Upgrades

You can redeem your Qantas Frequent Flyer points to get an upgrade of an existing, eligible Qantas flight (domestic or international). Here is a summary of the possible upgrade pathways:

  • Upgrade to Premium Economy from Discount Economy
  • Upgrade to Premium Economy from Full Economy
  • Upgrade to Business from Discount Economy
  • Upgrade to Business from Full Economy
  • Upgrade to Business from Premium Economy
  • Upgrade to First from Business

Please note that Discount Economy Class E, N, O, P, Q and X, are not eligible for flight upgrades. The upgrade has to be performed on a confirmed and paid for Qantas flight with the QF flight number.

Flight upgrade requests are processed according to the hierarchy of membership levels. Platinum members take precedence over Gold, Gold over Silver, and Silver over Bronze Frequent Flyers. Also keep in mind that when an upgrade has been processed, the Frequent Flyer points earned on that flight will be according to the class originally booked, not the upgraded one. Also, when transferring a flight to an eligible family member, the precedence level will be determined by the membership type of the recipient, not the original buyer.

Upgrades for domestic flights are possible, and refundable with a fee if cancelled before 24 hours of departure time. As noted, certain discount economy class ticket holders and Qantas & Partners Classic Awards are not eligible for upgrades. The same restrictions apply for international flight upgrades, with additional terms. An international flight upgrade request will be accepted in the following time window: 90 days to 24 hours before departure time. Upgrades made cannot be confirmed when booked, members will have to check 5 hours before departure if the upgrade has gone through. They will also be notified during check-in. Prior to confirmation of upgrade you can revoke or cancel the request without forfeiting your points.

To find out how many points you will need to get that particular flight upgrade use this calculator. Alternatively you may consult the Flight Upgrade Award tables below which list the different upgrade paths and their costs in Frequent Flyer points.

Points needed for a Flight Upgrade Award to Premium Economy
ZoneOne-Way MilesDiscount EconomyFull Economy
1
0-600
5,000
2,000
2
601-1,200
7,5003,000
3
1,201-2,400
10,0004,000
4
2,401-3,600
15,0006,000
5
3,601-4,800
25,00010,000
6
4,801-5,800
30,00012,000
7
5,801-7,000
35,00014,000
8
7,001-8,400
45,00018,000
9
8,401-9,600
50,00020,000
109,601-15,00060,00024,000
Points needed for a Flight Upgrade Award to Business Class
ZoneOne-Way MilesDiscount EconomyFull EconomyPremium Economy
1
0-600
8,000
5,0005,000
2
601-1,200
12,000
7,5007,500
3
1,201-2,400
16,000
10,00010,000
4
2,401-3,600
24,00015,00015,000
5
3,601-4,800
40,00025,00025,000
6
4,801-5,800
48,00030,00030,000
7
5,801-7,000
56,00035,00035,000
8
7,001-8,400
72,00045,00045,000
9
8,401-9,600
80,00050,00050,000
109,601-15,00096,00060,00060,000
Points needed for a Flight Upgrade Award to First Class
ZoneOne-Way MilesBusiness Class
1
0-600
5,000
2
601-1,200
7,500
3
1,201-2,400
10,000
4
2,401-3,600
15,000
5
3,601-4,800
25,000
6
4,801-5,800
30,000
7
5,801-7,000
35,000
8
7,001-8,400
45,000
9
8,401-9,600
50,000
109,601-15,00060,000

Qantas Club Membership

Qantas Club gives members access to the very best in luxury and relaxation at multiple destinations globally. Here are some of the key benefits of membership:

  • Members get access to over 130 lounges across the world in either Qantas & Partners airlines, or other associated airlines.
  • They can use the business facilities and exclusive services offered in these lounges for free
  • Light snacks and beverages are available
  • Latest newspapers, magazines, and TV shows to help members relax and unwind in between flights
  • Certain lounges also offer the possibility of taking hot showers. To view the full list of facilities available at each port visit the lounge location page.

Every Qantas Club member gets to enjoy all the above services and exclusive benefits, as well as receiving complimentary membership to the Qantas Frequent Flyer program. If you are already a member of the Frequent Flyer program, then you can make good use of your points to buy yourself or an eligible family member a Qantas Club Membership. Points can also be redeemed for the renewal of Qantas Club membership.

Top-up Points

Part of the great flexibility of the Qantas Frequent Flyer rewards program is in the various ways it rewards members. This is evident in the Points Plus Pay system which makes it that much easier to redeem points. Another illustration is the Top-up points option, which lets members purchase that slight extra points necessary to redeem an Award. Here are the primary terms regarding Top-up points:

  • Members can only use top-up points once a year
  • It has to be for the members themselves, they cannot top-up someone else’s membership card
  • Top-up points are purchased in regards to a specific Award, and cannot exceed 15% of the value of the Award
  • Points can be purchased in multiples of 500, up to a maximum of 20,000 points

To top-up your points you will need to get in touch with the Frequent Flyer Service Centre. The following Top-up Points table shows you how much you need pay for different top-up levels:

Pricing for points (GST inclusive)
Points Price PointsPrice
500A$20.0010,500A$347.50
1,000A$40.0011,000A$360.00
1,500A$57.5011,500A$375.00
2,000A$77.5012,000A$387.50
2,500A$95.0012,500A$400.00
3,000A$112.5013,000A$412.50
3,500A$130.0013,500A$425.00
4,000A$147.5014,000A$437.50
4,500A$165.0014,500A$447.50
5,000A$182.5015,000A$460.00
5,500A$197.5015,500A$470.00
6,000A$215.0016,000A$480.00
6,500A$230.0016,500A$492.50
7,000A$245.0017,000A$502.50
7,500A$260.0017,500A$512.50
8,000A$275.0018,000A$520.00
8,500A$290.0018,500A$530.00
9,000A$305.0019,000A$540.00
9,500A$320.0019,500A$547.50
10,000A$335.0020,000A$557.50

Family Transfers

Another great option to make that final number of points is to a family transfer. Just like top-up points, family transfers add that extra layer of flexibility in managing and redeeming your points to their fullest potential. Here’s how it works:

  • You can transfer your Frequent Flyer points to a family member who is also a member
  • Such transfers cannot be made more than once a year
  • The minimum transfer amount is 5,000 points
  • The maximum transfer amount is 100,000 points

Family transfers make good use of the accumulated Qantas Frequent Flyer points in the different cards of family members. By transferring and consolidating points into one member’s account many more Awards become available for redemption or purchase.

As you can see, the Qantas Frequent Flyer program offers a host of Awards ranging from flights to gift and travel vouchers. They also make it very easy and convenient for members to earn and redeem Frequent Flyer points. All of these factors combine to make Qantas Frequent Flyer the best airline reward program in the country.

Note: some of the tables used in this article have been sourced via the Qantas website as part of our research.
For the most up to date figures, please contact Qantas directly.

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107 Responses to Complete Guide: Using Qantas Frequent Flyer Points

  1. Default Gravatar
    hylton | August 30, 2015

    How many qantas status points can I accrue in a single flight from Weipa to cairns

    • Staff
      Sally | September 1, 2015

      Hi Hylton,

      Thanks for your inquiry.

      A one-way flight from Weipa to Cairns lets Qantas Frequent Flyer members earn at least 1,200 Qantas Points and 20 Status Credits.

      For future reference, I’ve emailed you the link to the Qantas online earn calculator.

      I hope this has helped.

      Cheers,

      Sally

  2. Default Gravatar
    Diane | August 13, 2015

    Just wondering how many points I need to travel from Melbourne to Cairns?

    • Staff
      Sally | August 13, 2015

      Hi Diane,

      Thanks for your inquiry.

      The number of points you’ll need will depend on your preferred travel class and destination.

      However, if you are booking a one-way flight from Melbourne to Cairns, you would need a total of 18,000 points for an Economy class flight.

      For future reference, you can use the Qantas Points Calculator to determine the number of points required for your desired flight. Please refer to the link I have sent to your email.

      I hope this has helped.

      Cheers,

      Sally

  3. Default Gravatar
    wendy | July 29, 2015

    How many frequent flyer points do I need to for a return flight from perth to bali

    • Staff
      Jonathan | July 30, 2015

      Hi Wendy, thanks for your inquiry!

      Please refer to the link I have sent to your email for the Qantas Frequent Flyer points calculator.

      Cheers,

      Jonathan

  4. Default Gravatar
    Graham | July 15, 2015

    how many Qantas/Jet Star flyby points to fly Melbourne to Sydney return?

    • Staff
      Sally | July 16, 2015

      Hi Graham,
      Thanks for your inquiry.
      The number of points you’ll need will depend on your preferred travel class and destination.
      However, if you are booking a return flight from Melbourne to Sydney, you would need a total of 16,000 points for an Economy class flight.
      For future reference, you can use the Qantas Points Calculator to determine the number of points required for your desired flight. Please refer to the link I have sent to your email.
      I hope this has helped.
      Cheers,
      Sally

  5. Default Gravatar
    Cecelia | July 14, 2015

    How many frequent flyer points do I need to fly Melbourne to Brisbane?

    • Staff
      Sally | July 16, 2015

      Hi Cecelia,

      The number of points you will need will depend on your travel class and destination. However, you will need to have at least 12,000 Qantas Frequent Flyer points (based from the Qantas Classic Award table) to be able to fly from Melbourne to Brisbane, which has a travel distance of approximately 859 miles (Zone 2). For future reference, you can use the Qantas Points Calculator to determine the number of points required for your desired flight. Please refer to the link I have sent to your email.

      I hope this has answered your question.

      Cheers,

  6. Default Gravatar
    manda | June 18, 2015

    How many points do I need from Perth to Bali?

    • Staff
      sally.mcmullen@hiveempire.com | June 19, 2015

      Hi Manda,

      Thanks for your question.

      The amount of points you’ll need will depend on the travel class you want and where in Bali you would like to fly.

      However, if you were to take an economy flight from Perth to Jakarta, you would require 36,000 each way.

      You can calculate how many points you would need for future flights using the “Points Calculator”. I have sent you an email with the link to the online calculator.

      I hope this has helped.

      Thanks,

      Sally

  7. Default Gravatar
    Erna | May 18, 2015

    how many frequent flyers points are needed for a return Sydney to Perth?

    • Default Gravatar
      Brian | June 17, 2015

      How many points for Qantas Business Perth/ Sydney

    • Staff
      sally.mcmullen@hiveempire.com | June 18, 2015

      Hi Brian,

      Thanks for your question.

      According to the Qantas Points Calculator, you would need 36,000 points for a one way Business ticket from Sydney to Perth. You would need double this amount for a return Business ticket.

      For future reference, you can use the Points Calculator on the Qantas website to calculate how many points you will need to for Classic Flight Rewards.

      I hope this has helped.

      Thanks,

      Sally

    • Staff
      Jonathan | May 18, 2015

      Hi Erna, thanks for your inquiry!

      Please refer to the link I have sent to your email for the Qantas Frequent Flyer’s calculator, which will enable you to calculate the number of points required for your desired flight.

      Cheers,

      Jonathan

  8. Default Gravatar
    Rosemary | May 12, 2015

    How many points are required for a one way ticket Brisbane to Denpasar, Bali and which is cheaper ,classic awards or any seat using points or points and cash to purchase ticket ?

    • Staff
      Jonathan | May 12, 2015

      Hi Rosemary, thanks for your inquiry!

      Please refer to the link I have sent to your email for the Qantas Frequent Flyers points calculator, which will enable you to calculate the number of points and/or cash required for your desired flights.

      Cheers,

      Jonathan

    • Default Gravatar
      Rosemary | August 3, 2015

      How many f/f points to 2 people need for a return ticket from Adelaide to Vanuatu in December 2015?

    • Staff
      Jonathan | August 3, 2015

      Hi Rosemary, thanks for your inquiry!

      Please refer to the Qantas Frequent Flyer calculator to calculate the number of points required for your trip.

      Cheers,

      Jonathan

  9. Default Gravatar
    Trevor | April 20, 2015

    I am a Frequent Flyer. How many points to fly Brisbane to Adelaide?

    • Staff
      Jonathan | April 20, 2015

      Hi Trevor, thanks for getting in touch with us!

      Please refer to the link I have provided to your email for the Qantas Frequent Flyer points calculator, which will calculate the amount of points required for the flight.

      Cheers,

      Jonathan

  10. Default Gravatar
    Ballie | April 17, 2015

    How many ff points are needed for a flight from Hobart to Darwin return?

    • Staff
      Jonathan | April 20, 2015

      Hi Ballie, thanks for your inquiry!

      Please refer to the link I have sent to your email for a Qantas Frequent Flyer points calculator which will allow you to calculate the amount of points required for your desired flight.

      Cheers,

      Jonathan

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