Complete Guide: Using Qantas Frequent Flyer Points

Posted May 15th, 2010 and last modified October 28th, 2014

Learn everything you need to know about how to use Qantas Frequent Flyer points

Qantas is the leading airline carrier in Australia, with a brand image that has over the years become associated with the image of the country itself. Qantas operates a large number of flights, both domestic and international, and offers discounted flights via the Jetstar brand. If you have to fly around a lot for business purposes, or simply enjoy travelling, then you stand to gain a lot from the Qantas Frequent Flyer program.

This is a membership program which rewards customers of Qantas by providing the option of redeeming points. You earn Qantas Frequent Flyer points through a variety of ways, mostly by booking tickets and flying through a participating airline, but also through purchase of air fare with special airline reward credit cards. Assuming you have racked up enough frequent flyer points you might be looking at the best way to use them, our detailed guide will help you in that regard. If you haven’t collected enough points, or are not even a member of the Qantas Frequent Flyer program yet, then this comprehensive guide will spell out all the different ways you can use your collected points, and illustrate of benefits of membership in the Frequent Flyer program.

See our table of Qantas Frequent Flyer credit cards.

Here is a quick summary of the primary ways you can use your Qantas Frequent Flyer points, we will go into much greater detail on each of these sections later on:

  • Book flights – You can redeem your points by booking a one-way, return, or a complex set of flights with Qantas or any of the participating airlines. The number of points required would vary based on the flight destination and other details. Under the parlance of the Qantas Frequent Flyer membership program, this is referred to as the ‘Classic Award’ option.
  • Book any seat – If there is a seat available on any Qantas or Jetstar flight you can use your points to book that seat. This is the ‘Any Seat Award’ which are eligible for use on flight numbers beginning with QF or JQ.
  • Purchase items from the Qantas Frequent Flyer store – There is a huge range of products available for purchase from the Qantas Frequent Flyer store, numbering approximately over 1300 in total. If your points do not cover any particular item that you would like to buy, you can always use the flexible Points Plus Pay system. This is where your total purchase price is split into two parts, one part is covered by redeeming your points, you pay for the rest in cash or via credit card. With this flexible system in place no item is out of your reach, and there is no longer the need for painstakingly hoarding points with one particular product in mind.
  • Gift vouchers – The large array of products available in the Qantas Frequent Flyer store also make for excellent gift ideas. If you are at a loss for what to get as a gift, simply purchase a gift voucher or travel voucher from the store with your Qantas Frequent Flyer points.
  • Get an upgrade – You may also use your points to get a flight upgrade. Not all flights have this option though, and already discounted fares do not qualify for this upgrade (neither does ‘Classic Award’ flights). The flight upgrade will work on eligible domestic and international flights, depending on regular availability of seats.
  • Be a Qantas Club member - A Qantas Club membership will get you access to special lounges and VIP treatment at a variety of destinations and participating airlines. To give yourself a royal treat while travelling, consider spending your Qantas Frequent Flyer points on a membership for Qantas Club.

ANZ Frequent Flyer

Qantas Frequent Flyer Credit Card

The ANZ Frequent Flyer gives you access to both an American Express credit card and a Visa credit card, in the one account with one annual fee. Use your American Express card to earn 1 Qantas Frequent Flyer point for every $1 you spend, and 1 Qantas Frequent Flyer point for every $2 you spend on your Visa. Earn up to 2 bonus points for every dollar you spend with ANZ Bonus Partners.

  • $0 p.a. annual fee for the first year ($95 p.a. thereafter) (includes a $40 annual account fee and a $55 Rewards Program services fee) annual fee
  • 19.99% p.a. on purchases
  • Cash Advance Rate of 21.49% p.a.
  • Up to 44 days interest free
  • Minimum Income Requirement of $15,000 p.a.

If you find yourself a little short on the requisite number of points for a flight or other award, there are two excellent options available.

  1. Family Transfer lets you move points between family members who are members of the Qantas Frequent Flyer program. This option can be called upon once every year, for a minimum of 5000 points, up to a maximum of 100,000 points.
  2. Top-up Points is for the last minute point gathering exercise. Up to 15% of the value of an Award flight can be purchased as a top-up to your existing Qantas Frequent Flyer points. As with the previous option, this can only be used once a year to purchase points. You will have to buy points in multiples of 500, and the maximum number of points that can be topped up this way is 20,000.

You can also add to your points balance by earning Qantas Points with a rewards debit card, which you can compare below.

Rates last updated October 31st, 2014

Maximum Variable Rate p.a. Standard Variable Rate p.a. Bonus Interest p.a. Fees Min Bal / Min Deposit
Bankwest Qantas Transaction Account
Bankwest Qantas Transaction Account
Earn Qantas Points on your balance and for eligible purchases with this account. 0.01% 0.01% $6 $0 / $0 Open More

Now that we have had an overview of the various channels through which Qantas Frequent Flyer points can be redeemed, let’s dig deeper into each of the sections.

Qantas & Partner Classic Awards

A certain number of seats on selected Qantas flights, as well as those of partner airlines, are marked as Qantas & Partner Classic Award. Members can use their Qantas Frequent Flyer points to book one of these Classic Award seats for either a one-way, return, or multi-destination flight. These seats are only made available in limited quantities, and are very quickly booked out in peak holiday seasons. The same seats can also be booked via the Any Seat Award option, but different points and fees may be applicable for the same flight (or destination).

To find out how many points you need to get that Classic Award seat you’ve been eying for a while, hop over to the points calculator page on the Qantas website. The number of points required will be indicated on that page, valid for flights on Qantas only. For other participating airlines the number of points that have to be redeemed might vary slightly, the details of which are available in the following section of this guide, where we present the points required for different flights. If you don’t have any particular seat in mind, however, but would like to see how far your existing points would get you, there is a simple calculator you can use.

There are two ways to book Classic Award flights, online or over the phone. The list of contacts for phone reservation is available on Qantas.com.au. Please note that there might be additional service fees while booking via a worldwide consultant as listed in the contact page.

In most cases you can book for these flights as late as a day before the scheduled departure time. But due to the limited availability of the Qantas Classic Award seats you should book your flight well in advance. If you need to change any booking details you can always do so later through this portal, which will let you change the date, flight time, as well as travel class. Bear in mind that any changes which add to the air fare will have to paid in the same manner of the booking, i.e., if you used points to book for the flight then you need to redeem more points for the changes, but if you paid for the fees and charges with your credit card then you have to use that card again for subsequent changes to your itinerary.

We have already mentioned the most important fee, that of booking a flight through a consultant. Known as the Award Assistance Fee, it costs a hefty 2500 points per booking for every passenger. Use the online booking facility to avoid this fee. Other service fees and charges are minor, and can be found in the terms and conditions.

Here are a few essential tips to keep in mind when booking Classic Award flights with Qantas or Participating airlines:

  • Book as early as possible – these seats are limited in number and are usually booked out for holiday season
  • If your desired flight is not available check back later as seats get released closer to the departure date.
  • If the flight you are searching does not have a Classic Award listed, try looking for a Any Seat Award.
  • Keep your Qantas Frequent Flyer membership number and PIN close at hand.

Qantas & Partner Classic Award Points Tables

These tables indicate how many points are required to redeem a Classic Award flight, based on the carrier, number of miles, and travel class.

Qantas Classic Award table (world-wide) excluding surcharges, fees and taxes

Points required for Qantas & Partner Classic Awards with Qantas, Airnorth, Air Pacific, Air Vanuatu, American Airlines®, Aeropelican, Brindabella Airlines, British Airways, Jetstar Airways and QantasLink.

Zone One-Way Miles Economy
Premium

Economy

Business
StarClass
First
1 0-600 8,000 12,000 16,000 24,000
2 601-1,200 12,000 18,000 24,000 36,000
3 1,201-2,400 18,000 27,000 36,000 54,000
4 2,401-3,600 25,000 37,000 50,000 75,000
5 3,601-4,800 30,000 45,000 60,000 90,000
6 4,801-5,800 36,000 54,000 72,000 108,000
7 5,801-7,000 42,000 63,000 84,000 126,000
8 7,001-8,400 48,000 72,000 96,000 144,000
9 8,401-9,600 56,000 84,000 112,000 168,000
10 9,601-15,000 64,000 96,000 128,000 192,000

Partner Classic Award table

Points required for Partner Classic Awards with Aer Lingus, Air Niugini, Alaska Airlines, Alitalia, British Airways, Cathay Pacific Airways, China Eastern, Dragon Air, El Al, Finnair, Iberia, Japan Airlines, Jet Airways, LAN, Mal©v Hungarian Airlines, Mexicana, Royal Jordanian, SAS and South African Airways.

Zone One-Way Miles Economy Premium
Economy
Business First
1 0-600 10,000 15,000 18,000 26,000
2 601-1,200 14,000 21,000 26,000 38,000
3 1,201-2,400 20,000 30,000 38,000 56,000
4 2,401-3,600 28,000 42,000 53,000 78,000
5 3,601-4,800 35,000 52,500 65,000 95,000
6 4,801-5,800 42,000 63,000 78,000 114,000
7 5,801-7,000 50,000 75,000 92,000 134,000
8 7,001-8,400 56,000 84,000 104,000 152,000
9 8,401-9,600 65,000 97,000 121,000 177,000
10 9,601-15,000 75,000 112,500 139,000 203,000

oneworld Classic Award table

The oneworld® Award Classic Award table is based on return flights, and will only be applicable when your Award itinerary has at least two oneworld alliance airlines apart from Qantas, and does not include any non-oneworld airlines. Qantas flights operated by Jetstar Airways (QF5000-QF5999) are excluded from oneworld Awards.

Zone
Return Miles
Economy
Business
First
1
0-1,200
32,500
62,500
92,500
2
1,201-2,400
42,500
82,500
122,500
3
2,401-4,800
57,500
112,500
167,500
4
4,801-7,200
77,500
152,500
227,500
5
7,201-9,600
87,500
172,500
257,500
6
9,601-11,600
102,500
202,500
302,500
7
11,601-14,000
112,500
222,500
332,500
8
14,001-16,800
122,500
242,500
362,500
9
16,801-19,200
132,500
262,500
392,500
10
19,201-35,000
142,500
282,500
422,500

List of Qantas & Partner Classic Award Opportunities

The following tables list the Classic Award flights according to the carrier and destination. Use them to quickly locate a flight of your interest.

Australian Domestic – Qantas

Classic Award Opportunities – Last updated 30 April 2010

From

Class

Travel

Adelaide to Alice Springs

Economy

May, June, July, August, September 2010

Adelaide to Alice Springs

Business

May 2010

Adelaide to Brisbane

Economy

May, June, July, August, September 2010

Adelaide to Canberra

Economy

May 2010

Adelaide to Melbourne

Economy

May, June, July, August, September 2010

Adelaide to Perth

Economy

June, July, August, September 2010

Adelaide to Sydney

Economy

May, June, July, August, September 2010

Alice Springs to Adelaide

Economy

May, June, July, August, September 2010

Alice Springs to Adelaide

Business

May 2010

Alice Springs to Melbourne

Economy

May, June 2010

Alice Springs to Melbourne

Business

May, June, July, August, September 2010

Brisbane to Adelaide

Economy

May, June, August 2010

Brisbane to Cairns

Economy

May, June, July, August, September 2010

Brisbane to Cairns

Business

May, June, July, August, September 2010

Brisbane to Canberra

Economy

May, June, July, August, September 2010

Brisbane to Canberra

Business

May, June, July, August, September 2010

Brisbane to Darwin

Economy

May, August, September 2010

Brisbane to Melbourne

Economy

May, June, July, August, September 2010

Brisbane to Perth

Economy

May, June, July, August, September 2010

Brisbane to Perth

Business

May, June, July, August, September 2010

Brisbane to Sydney

Economy

May, June, July, August, September 2010

Brisbane to Sydney

Business

May, June, July, August, September 2010

Brisbane to Townsville

Economy

May, June, July, August, September 2010

Brisbane to Townsville

Business

May, June, July, August, September 2010

Cairns to Brisbane

Economy

May, June, July, August, September 2010

Cairns to Brisbane

Business

May, July, August, September 2010

Cairns to Sydney

Economy

May, June, July, August, September 2010

Cairns to Sydney

Business

May, June, August, September 2010

Canberra to Adelaide

Economy

May, June, July, August, September 2010

Canberra to Adelaide

Business

May, June, July, August, September 2010

Canberra to Brisbane

Economy

May, June, July, August, September 2010

Canberra to Brisbane

Business

May, June, July, August, September 2010

Canberra to Melbourne

Economy

May, June, July, August, September 2010

Canberra to Melbourne

Business

May, June, July, August, September 2010

Canberra to Perth

Economy

May, June, August, September 2010

Canberra to Sydney

Economy

May, June, July, August, September 2010

Canberra to Sydney

Business

May, August 2010

Darwin to Brisbane

Economy

September 2010

Darwin to Perth

Economy

June, August, September 2010

Darwin to Sydney

Economy

May, June, August, September 2010

Hobart to Melbourne

Economy

May, June, July, August, September 2010

Hobart to Sydney

Economy

June, July, August 2010

Melbourne to Adelaide

Economy

May, June, July, August, September 2010

Melbourne to Alice Springs

Business

May, June, July, August, September 2010

Melbourne to Brisbane

Economy

May, June, July, August, September 2010

Melbourne to Brisbane

Business

May, June, July, August, September 2010

Melbourne to Canberra

Economy

May, June, July, August, September 2010

Melbourne to Canberra

Business

May, June, July, August, September 2010

Melbourne to Hobart

Economy

May, June, July, August, September 2010

Melbourne to Perth

Economy

August, September 2010

Melbourne to Perth

Business

June, August, September 2010

Melbourne to Sydney

Economy

May, June, July, August, September 2010

Melbourne to Sydney

Business

May, June, July, August, September 2010

Perth to Adelaide

Economy

May, June, July, August, September 2010

Perth to Brisbane

Economy

May, June, July, August, September 2010

Perth to Brisbane

Business

June, July, August, September 2010

Perth to Canberra

Economy

May, June, August, September 2010

Perth to Melbourne

Economy

May, June, August, September 2010

Perth to Melbourne

Business

June, July, August, September 2010

Perth to Sydney

Economy

May, June, August, September 2010

Sydney to Adelaide

Economy

May, June, July, August, September 2010

Sydney to Brisbane

Economy

May, June, July, August, September 2010

Sydney to Brisbane

Business

May, June, July, August, September 2010

Sydney to Cairns

Economy

May, June, July, August, September 2010

Sydney to Canberra

Economy

May, June, July, August, September 2010

Sydney to Canberra

Business

May, June, July, August, September 2010

Sydney to Darwin

Economy

August, September 2010

Sydney to Hobart

Economy

May, June, July, August, September 2010

Sydney to Melbourne

Economy

May, June, July, August, September 2010

Sydney to Melbourne

Business

May, June, July, August, September 2010

Sydney to Perth

Economy

May, June, August, September 2010

Townsville to Brisbane

Economy

May, June, July, August, September 2010

Townsville to Brisbane

Business

May, June, July, August, September 2010

Australian Domestic – Jetstar

Classic Award Opportunities – Last updated 30 April 2010

From

Class

Travel

Adelaide to Brisbane

Economy

May, June, July, August, September 2010

Adelaide to Cairns

Economy

May, June, July, August, September 2010

Adelaide to Darwin

Economy

May, June, August, September 2010

Adelaide to Gold Coast

Economy

May, June, July, August, September 2010

Adelaide to Melbourne

Economy

May, June, July, August, September 2010

Adelaide to Perth

Economy

May, June, July, August, September 2010

Adelaide to Sydney

Economy

May, June, July, August, September 2010

Ballina/Byron to Sydney

Economy

May, June, July, August, September 2010

Brisbane to Adelaide

Economy

May, June, July, August, September 2010

Brisbane to Cairns

Economy

May, June, July, August, September 2010

Brisbane to Darwin

Economy

May, June, July, August, September 2010

Brisbane to Hamilton Island

Economy

May, June, July, August, September 2010

Brisbane to Launceston

Economy

May, June, July, August, September 2010

Brisbane to Mackay

Economy

May, June, July, August, September 2010

Brisbane to Melbourne (Avalon)

Economy

May, June, July, August, September 2010

Brisbane to Newcastle

Economy

May, June, July, August, September 2010

Brisbane to Rockhampton

Economy

May 2010

Brisbane to Sydney

Economy

May, June, July, August, September 2010

Brisbane to Townsville

Economy

May, June, July, August, September 2010

Brisbane to Whitsunday Coast (Proserpine)

Economy

May, June, July, August, September 2010

Cairns to Adelaide

Economy

May, June, July, August, September 2010

Cairns to Brisbane

Economy

May, June, July, August, September 2010

Cairns to Darwin

Economy

May, June, August, September 2010

Cairns to Gold Coast

Economy

May, June, July, August, September 2010

Cairns to Melbourne

Economy

August, September 2010

Cairns to Perth

Economy

May, June, July, August, September 2010

Cairns to Sydney

Economy

May, June, July, August, September 2010

Darwin to Adelaide

Economy

May, June, August, September 2010

Darwin to Brisbane

Economy

May, June, July, August, September 2010

Darwin to Cairns

Economy

May, June, August, September 2010

Darwin to Melbourne

Economy

May, June, August, September 2010

Gold Coast to Adelaide

Economy

May, June, July, August, September 2010

Gold Coast to Cairns

Economy

May, June, July, August, September 2010

Gold Coast to Melbourne

Economy

May, June, July, August, September 2010

Hamilton Island to Brisbane

Economy

May, June, July, August, September 2010

Hamilton Island to Melbourne

Economy

May, June, July, August, September 2010

Hamilton Island to Sydney

Economy

May, June, July, August, September 2010

Hobart to Melbourne

Economy

May, June, July, August, September 2010

Hobart to Sydney

Economy

May, June, July, August, September 2010

Launceston to Brisbane

Economy

May, June, July, August, September 2010

Launceston to Melbourne

Economy

May, June, July, August, September 2010

Launceston to Sydney

Economy

May, June, July, August, September 2010

Mackay to Brisbane

Economy

May, June, July, August, September 2010

Melbourne to Adelaide

Economy

May, June, July, August, September 2010

Melbourne (Avalon) to Brisbane

Economy

May, June, July, August, September 2010

Melbourne to Cairns

Economy

August, September 2010

Melbourne to Darwin

Economy

May, June, August, September 2010

Melbourne to Gold Coast

Economy

May, June, July, August, September 2010

Melbourne to Hamilton Island

Economy

May, June, July, August 2010

Melbourne to Hobart

Economy

May, June, July, August, September 2010

Melbourne to Launceston

Economy

May, June, July, August, September 2010

Melbourne to Newcastle

Economy

May, June, July, August, September 2010

Melbourne to Perth

Economy

May, June, July, August, September 2010

Melbourne to Sunshine Coast (Maroochydore)

Economy

May, June, July, August 2010

Melbourne (Avalon) to Sydney

Economy

May, June, July, August, September 2010

Melbourne to Sydney

Economy

May, June, July, August, September 2010

Melbourne to Townsville

Economy

May, June, July, August, September 2010

Newcastle to Brisbane

Economy

May, June, July, August, September 2010

Newcastle to Melbourne

Economy

May, June, July, August, September 2010

Perth to Adelaide

Economy

May, June, July, August, September 2010

Perth to Cairns

Economy

May, June, July, August, September 2010

Perth to Melbourne

Economy

May, June, July, August, September 2010

Rockhampton to Brisbane

Economy

May 2010

Sunshine Coast (Maroochydore) to Melbourne

Economy

May, June, July, August 2010

Sunshine Coast (Maroochydore) to Sydney

Economy

May, June, July, August, September 2010

Sydney to Adelaide

Economy

May, June, July, August, September 2010

Sydney to Ballina/Byron

Economy

May, June, July, August, September 2010

Sydney to Brisbane

Economy

May, June, July, August, September 2010

Sydney to Cairns

Economy

May, June, July, August, September 2010

Sydney to Hamilton Island

Economy

May, June, July, August, September 2010

Sydney to Hobart

Economy

May, June, July, August, September 2010

Sydney to Launceston

Economy

May, June, July, August, September 2010

Sydney to Melbourne (Avalon)

Economy

May, June, July, August, September 2010

Sydney to Melbourne

Economy

May, June, July, August, September 2010

Sydney to Sunshine Coast (Maroochydore)

Economy

May, June, July, August, September 2010

Townsville to Brisbane

Economy

May, June, July, August, September 2010

Townsville to Melbourne

Economy

May, June, July, August, September 2010

Whitsunday Coast (Proserpine) to Brisbane

Economy

May, June, July, August, September 2010

New Zealand Domestic – Jetstar

Classic Award Opportunities – Last updated 30 April 2010

From

Class

Travel

Auckland to Christchurch

Economy

May, June, July, August, September 2010

Auckland to Queenstown

Economy

May, June, July, August, September 2010

Auckland to Wellington

Economy

May, June, July, August, September 2010

Christchurch to Auckland

Economy

May, June, July, August, September 2010

Christchurch to Queenstown

Economy

May, June, July, August, September 2010

Christchurch to Wellington

Economy

May, June, July, August, September 2010

Queenstown to Auckland

Economy

May, June, July, August, September 2010

Queenstown to Christchurch

Economy

May, June, July, August, September 2010

Wellington to Auckland

Economy

May, June, July, August, September 2010

Wellington to Christchurch

Economy

May, June, July, August, September 2010

International – Qantas

Classic Award Opportunities – Last updated 30 April 2010

From

Class

Travel

Adelaide to Singapore

Economy

May, June, August 2010

Auckland to Brisbane

Economy

August, September 2010

Auckland to Melbourne

Economy

May, June, July, August, September 2010

Auckland to Sydney

Economy

July, August, September 2010

Brisbane to Auckland

Economy

May, August 2010

Buenos Aires to Sydney

Economy

May, June, July, August, September 2010

Hong Kong to Perth

Economy

May, June, August, September 2010

Jakarta to Sydney

Economy

July, August 2010

Manila to Sydney

Economy

August, September 2010

Melbourne to Auckland

Economy

May, June, July, August, September 2010

Melbourne to Wellington

Economy

May, June, July, August, September 2010

Perth to Hong Kong

Economy

May, June, July, August, September 2010

Perth to Tokyo (Narita)

Economy

May, June, July 2010

Perth to Singapore

Economy

May, June, July, August, September 2010

Singapore to Adelaide

Economy

May, June, September 2010

Singapore to Perth

Economy

May, June, July, August, September 2010

Sydney to Auckland

Economy

May, July, August, September 2010

Sydney to Buenos Aires

Economy

May, June, July, August, September 2010

Sydney to Jakarta

Economy

July, August, September 2010

Sydney to Manila

Economy

May, June, July, August, September 2010

Sydney to Wellington

Economy

May, June, July, August, September 2010

Tokyo (Narita) to Perth

Economy

May, June, September 2010

Wellington to Sydney

Economy

June, August, September 2010

International – Jetstar

Classic Award Opportunities – Last updated 30 April 2010

From

Class

Travel

Auckland to Gold Coast

Economy

May, June, July, August, September 2010

Auckland to Sydney

Economy

May, June, July, August, September 2010

Bali (Denpasar) to Darwin

Economy

May, June, July, August, September 2010

Bali (Denpasar) to Melbourne

Economy

May, August, September 2010

Bali (Denpasar) to Singapore

Economy

July, August, September 2010

Bali (Denpasar) to Sydney

Economy

May, June, August, September 2010

Bangkok to Melbourne

Economy

May, June, July, August, September 2010

Brisbane to Christchurch

Economy

May, June, August, September 2010

Cairns to Tokyo (Narita)

Economy

May, June, July, August, September 2010

Cairns to Osaka

Economy

May, June, July, August, September 2010

Christchurch to Brisbane

Economy

May, June, August, September 2010

Christchurch to Gold Coast

Economy

May, June, July, August, September 2010

Christchurch to Melbourne

Economy

May, June, July, August, September 2010

Christchurch to Sydney

Economy

May, June, July, August, September 2010

Darwin to Bali (Denpasar)

Economy

May, June, July, August, September 2010

Darwin to Saigon

Economy

May, June, July, August, September 2010

Darwin to Singapore

Economy

May, June, July, August, September 2010

Gold Coast to Auckland

Economy

May, June, July, August, September 2010

Gold Coast to Christchurch

Economy

May, June, July, August, September 2010

Gold Coast to Osaka

Economy

May, June, July, August, September 2010

Gold Coast to Tokyo (Narita)

Economy

July, August 2010

Honolulu to Sydney

Economy

May, June, August 2010

Jakarta to Perth

Economy

August 2010

Jakarta to Singapore

Economy

May, June, July, August, September 2010

Melbourne to Bali (Denpasar)

Economy

May, August, September 2010

Melbourne to Bangkok

Economy

May, June, July, August, September 2010

Melbourne to Christchurch

Economy

May, June, July, August, September 2010

Osaka to Cairns

Economy

May, June, July, August, September 2010

Osaka to Gold Coast

Economy

May, June, July, August, September 2010

Perth to Jakarta

Economy

August 2010

Phuket to Sydney

Economy

May, June, July, August, September 2010

Saigon to Darwin

Economy

May, June, July, August, September 2010

Singapore to Darwin

Economy

May, June, July, August, September 2010

Singapore to Jakarta

Economy

May, June, July, August, September 2010

Sydney to Auckland

Economy

May, June, July, August, September 2010

Sydney to Bali (Denpasar)

Economy

May, June, August, September 2010

Sydney to Christchurch

Economy

May, June, July, August, September 2010

Sydney to Honolulu

Economy

May, Jun, Aug 2010

Sydney to Phuket

Economy

May, June, July, August, September 2010

Tokyo (Narita) to Cairns

Economy

May, June, July, August, September 2010

Tokyo (Narita) to Gold Coast

Economy

July, August 2010

Qantas & Jetstar Any Seat Awards

Members of the Qantas Frequent Flyer program have another great option to book flights with their points, the Any Seat Awards. Unlike the Classic Awards these seats are not limited in number, as long as there is a seat available on any eligible flight you can redeem your points for Any Seat Award. The eligible flights include Qantas and Jetstar flights only, not oneworld alliance members or other partner airlines. In addition to that, the flight number must begin with QF or JQ for the customer to be able to book an Any Seat Award flight.

For flights on Qantas and Jetstar this award program option gives greater flexibility of redeeming points for flights when compared to the Classic Awards. Members can use their points to book such a flight for any family member or themselves. When paying for the air fare, they can use only their Qantas Frequent Flyer points, or make use of the Points Plus Pay system. It is important to note that while most seats support the Points Plus Pay option, there are a few which do not. Booking an Any Seat Award using points also requires the member to place the booking at least 24 hours before the departure time.

The number of points required to book such a flight varies, so you will have to check for yourself when it comes to purchasing. Any payment fees and surcharges during the booking process has to be paid via credit card, even when paying for the flight exclusively with Qantas Frequent Flyer points. Please note that there will be additional fees and surcharges if the Points Plus Pay method is used.

The great thing about flying on an Any Seat Award is that you can earn Frequent Flyer points on the same flight. This is only available on Qantas and Jetstar, oneworld alliance and other partner airlines do not offer airline miles or points. Also this offer might not be available for certain low fare flights on Qantas or Jetstar.

Booking a flight is easy, just login using your membership details and start a flight search. Remember to select the ‘Any Seat Award’ type when searching, as the Classic Award booking is made in the same way and it is easy to get the two mixed up. This is not to say that you should not compare the two offers, since some seats are available under both these Award options, with varying fares and fees. Choose the one that suits you best. The whole booking process is well documented, just follow the prompts and it should be Ok.

If you prefer, you can also do this over the phone rather than online. Please be advised that there is an Award Assistance Fee for using the phone service.

Booking for a commercial flight using your credit card can also display Any Seat Award options, if you are performing the flight search while logged in with your membership details, and if you have enough Frequent Flyer points. If you select the ‘use points’ option when prompted then the booking will proceed as an Any Seat Award booking instead of a commercial one. During the booking process you will also have the option to purchase carbon offsets with your saved points, which will effectively nullify your carbon footprint as a result of this flight.

Any Seat Award flights also qualify for flight upgrades, you can use your points to upgrade if it is an eligible Qantas flight with a QF flight number. You can also change your seat any time you want, subject to availability. There might be additional fees and surcharges which has to be paid in money (Credit Card, EFTPOS, or cash).

Here are a few conditions related to this award program which are worth keeping in mind:

  • You cannot switch between the two award types – A Qantas Any Seat Award cannot be transferred to a Classic Award, or vice versa.
  • Additional service fees or surcharges have to be paid in money – Using a credit card, BPAY, or cash. And it has to be in the same currency of the main fare.
  • You cannot combine the two types of award in the same booking – However, QF flights with Classic Award seats can be booked as an Any Seat Award.
  • Qantas and Jetstar flights can be combined – As long as they are QF and JQ flights they can both be booked under Any Seat Award simultaneously.
  • Any Seat Awards have to be booked no later than 24 hours prior to the flight departure time.

Gift Vouchers

Qantas Frequent Flyer Store offers over 1300 items to choose from, and about 90 different types of gift vouchers that members can purchase using their Frequent Flyer points. Here are the major categories of products for which you can get a gift voucher:

  • books, stationery and office supplies
  • tyres and car accessories
  • department stores, clothing stores, and supermarkets
  • fashion boutiques
  • home furniture, electrical appliances, whitegoods, and other homewares
  • health and beauty products, skin care etc.
  • sports goods, and recreation gear.

Please note that certain items might be country specific e.g. only available for delivery in New Zealand. Please check the product descriptions and delivery terms before buying the gift voucher. Items which are market for delivery in Australia only, for instance, can only be purchased with a Qantas Frequent Flyer membership card based in Australia.

Travel Vouchers

The Qantas Frequent Flyer Store also offers travel vouchers to exciting locations. If you want to give someone the gift of a good experience instead of a physical product, this might be a perfect option. Choose from any of the following categories of travel vouchers and delight your gift recipient:

  • Qantas Holidays voucher – This can be redeemed for a Qantas Holidays package, which include Viva! Holidays domestic or international packages. Only available for Australian residents, and the travel has to commence from Australia too. For a detailed description and listing of the exciting locations and bargain package deals available, visit the Qantas Holidays homepage.
  • Car Hire voucher – Be it for a cross-country trip or a simple weekend long-drive, a car hire voucher would surely be appreciated as a gift. Participating car rental companies include Avis, Budget, and Hertz.
  • Cruise voucher – A wide range of national and international cruise destinations available from CruiseCo. Also in this category are the conveniently packaged wildlife safaris.
  • Hotel voucher – Flexible hotel gift cards that range a large span of travelling and accommodation experiences. The list of participating hotels include Rydges, Hilton, all seasons, Accor hotels and many more.
  • Skimax voucher – For the skiing aficionados, a Skimax ski holiday would be the greatest gift ever. Multiple skiing destinations are available, choose from the Qantas Frequent Flyer Store.

Flight Upgrades

You can redeem your Qantas Frequent Flyer points to get an upgrade of an existing, eligible Qantas flight (domestic or international). Here is a summary of the possible upgrade pathways:

  • Upgrade to Premium Economy from Discount Economy
  • Upgrade to Premium Economy from Full Economy
  • Upgrade to Business from Discount Economy
  • Upgrade to Business from Full Economy
  • Upgrade to Business from Premium Economy
  • Upgrade to First from Business

Please note that Discount Economy Class E, N, O, P, Q and X, are not eligible for flight upgrades. The upgrade has to be performed on a confirmed and paid for Qantas flight with the QF flight number.

Flight upgrade requests are processed according to the hierarchy of membership levels. Platinum members take precedence over Gold, Gold over Silver, and Silver over Bronze Frequent Flyers. Also keep in mind that when an upgrade has been processed, the Frequent Flyer points earned on that flight will be according to the class originally booked, not the upgraded one. Also, when transferring a flight to an eligible family member, the precedence level will be determined by the membership type of the recipient, not the original buyer.

Upgrades for domestic flights are possible, and refundable with a fee if cancelled before 24 hours of departure time. As noted, certain discount economy class ticket holders and Qantas & Partners Classic Awards are not eligible for upgrades. The same restrictions apply for international flight upgrades, with additional terms. An international flight upgrade request will be accepted in the following time window: 90 days to 24 hours before departure time. Upgrades made cannot be confirmed when booked, members will have to check 5 hours before departure if the upgrade has gone through. They will also be notified during check-in. Prior to confirmation of upgrade you can revoke or cancel the request without forfeiting your points.

To find out how many points you will need to get that particular flight upgrade use this calculator. Alternatively you may consult the Flight Upgrade Award tables below which list the different upgrade paths and their costs in Frequent Flyer points.

Points needed for a Flight Upgrade Award to Premium Economy
Zone One-Way Miles Discount Economy Full Economy
1
0-600
5,000
2,000
2
601-1,200
7,500 3,000
3
1,201-2,400
10,000 4,000
4
2,401-3,600
15,000 6,000
5
3,601-4,800
25,000 10,000
6
4,801-5,800
30,000 12,000
7
5,801-7,000
35,000 14,000
8
7,001-8,400
45,000 18,000
9
8,401-9,600
50,000 20,000
10 9,601-15,000 60,000 24,000
Points needed for a Flight Upgrade Award to Business Class
Zone One-Way Miles Discount Economy Full Economy Premium Economy
1
0-600
8,000
5,000 5,000
2
601-1,200
12,000
7,500 7,500
3
1,201-2,400
16,000
10,000 10,000
4
2,401-3,600
24,000 15,000 15,000
5
3,601-4,800
40,000 25,000 25,000
6
4,801-5,800
48,000 30,000 30,000
7
5,801-7,000
56,000 35,000 35,000
8
7,001-8,400
72,000 45,000 45,000
9
8,401-9,600
80,000 50,000 50,000
10 9,601-15,000 96,000 60,000 60,000
Points needed for a Flight Upgrade Award to First Class
Zone One-Way Miles Business Class
1
0-600
5,000
2
601-1,200
7,500
3
1,201-2,400
10,000
4
2,401-3,600
15,000
5
3,601-4,800
25,000
6
4,801-5,800
30,000
7
5,801-7,000
35,000
8
7,001-8,400
45,000
9
8,401-9,600
50,000
10 9,601-15,000 60,000

Qantas Club Membership

Qantas Club gives members access to the very best in luxury and relaxation at multiple destinations globally. Here are some of the key benefits of membership:

  • Members get access to over 130 lounges across the world in either Qantas & Partners airlines, or other associated airlines.
  • They can use the business facilities and exclusive services offered in these lounges for free
  • Light snacks and beverages are available
  • Latest newspapers, magazines, and TV shows to help members relax and unwind in between flights
  • Certain lounges also offer the possibility of taking hot showers. To view the full list of facilities available at each port visit the lounge location page.

Every Qantas Club member gets to enjoy all the above services and exclusive benefits, as well as receiving complimentary membership to the Qantas Frequent Flyer program. If you are already a member of the Frequent Flyer program, then you can make good use of your points to buy yourself or an eligible family member a Qantas Club Membership. Points can also be redeemed for the renewal of Qantas Club membership.

Top-up Points

Part of the great flexibility of the Qantas Frequent Flyer rewards program is in the various ways it rewards members. This is evident in the Points Plus Pay system which makes it that much easier to redeem points. Another illustration is the Top-up points option, which lets members purchase that slight extra points necessary to redeem an Award. Here are the primary terms regarding Top-up points:

  • Members can only use top-up points once a year
  • It has to be for the members themselves, they cannot top-up someone else’s membership card
  • Top-up points are purchased in regards to a specific Award, and cannot exceed 15% of the value of the Award
  • Points can be purchased in multiples of 500, up to a maximum of 20,000 points

To top-up your points you will need to get in touch with the Frequent Flyer Service Centre. The following Top-up Points table shows you how much you need pay for different top-up levels:

Pricing for points (GST inclusive)
Points Price Points Price
500 A$20.00 10,500 A$347.50
1,000 A$40.00 11,000 A$360.00
1,500 A$57.50 11,500 A$375.00
2,000 A$77.50 12,000 A$387.50
2,500 A$95.00 12,500 A$400.00
3,000 A$112.50 13,000 A$412.50
3,500 A$130.00 13,500 A$425.00
4,000 A$147.50 14,000 A$437.50
4,500 A$165.00 14,500 A$447.50
5,000 A$182.50 15,000 A$460.00
5,500 A$197.50 15,500 A$470.00
6,000 A$215.00 16,000 A$480.00
6,500 A$230.00 16,500 A$492.50
7,000 A$245.00 17,000 A$502.50
7,500 A$260.00 17,500 A$512.50
8,000 A$275.00 18,000 A$520.00
8,500 A$290.00 18,500 A$530.00
9,000 A$305.00 19,000 A$540.00
9,500 A$320.00 19,500 A$547.50
10,000 A$335.00 20,000 A$557.50

Family Transfers

Another great option to make that final number of points is to a family transfer. Just like top-up points, family transfers add that extra layer of flexibility in managing and redeeming your points to their fullest potential. Here’s how it works:

  • You can transfer your Frequent Flyer points to a family member who is also a member
  • Such transfers cannot be made more than once a year
  • The minimum transfer amount is 5,000 points
  • The maximum transfer amount is 100,000 points

Family transfers make good use of the accumulated Qantas Frequent Flyer points in the different cards of family members. By transferring and consolidating points into one member’s account many more Awards become available for redemption or purchase.

As you can see, the Qantas Frequent Flyer program offers a host of Awards ranging from flights to gift and travel vouchers. They also make it very easy and convenient for members to earn and redeem Frequent Flyer points. All of these factors combine to make Qantas Frequent Flyer the best airline reward program in the country.

Note: some of the tables used in this article have been sourced via the Qantas website as part of our research.
For the most up to date figures, please contact Qantas directly.

Was this content helpful to you? No  Yes

Ask a Question

Disclaimer: At finder.com.au we provide factual information and general advice. Before you make any decision about a product read the Product Disclosure Statement and consider your own circumstances to decide whether it is appropriate for you.
Rates and fees mentioned in comments are correct at the time of publication.
By submitting this question you agree to receive follow up emails related to finder.com.au and to create a user account where further replies to your questions will be sent.

42 Responses to Complete Guide: Using Qantas Frequent Flyer Points

  1. Default Gravatar
    Jenny | September 19, 2014

    How many frequent flyer points needed from Melbourne to Auckland one way?
    ALSO
    How many frequent flyer loins from Sydney to Melbourne one way?

    • Staff
      Shirley | September 22, 2014

      Hi Jenny,

      Thanks for your question.

      For Melbourne to Auckland, it’s 18,000 points.

      For Sydney to Melbourne, it’s 8000 points.

      Cheers,
      Shirley

    • Default Gravatar
      michael | October 28, 2014

      how many ff points required for business return melb to cairns

    • Staff
      Elizabeth | October 29, 2014

      Hi Michael,

      Thanks for your question.

      A business return flight from Melbourne to Cairns requires 72,000 Qantas Frequent Flyer Points.

      I hope this has helped.

      Thanks,

      Elizabeth

  2. Default Gravatar
    Elly | September 9, 2014

    Hi,

    I would like to use my points to purchase a flight for my de facto partner, but only a single ticket (ie. no ticket for myself, as I am travelling from somewhere else).

    Is this possible using FF points?

    • Staff
      Shirley | September 9, 2014

      Hi Elly,

      Thanks for your question.

      Yes you can purchase a flight for your de facto partner using your Qantas Points.

      Cheers,
      Shirley

  3. Default Gravatar
    Redav | September 2, 2014

    Hi. If we buy economy seats for two adults, a 2 and a half year old and a 4 month old (who’d fly free I think) Brisbane to London, is it possible to upgrade to premium economy with points and if so, how many points would that require?

    Based on the table above I’d imagine 120k for the adults but I’m unsure whether a 2.5 year old is charged at a full rate?

    Also, would it be smarter to upgrade from full economy or discount economy?

    Thanks for your answers, it’s been an interesting read

    • Staff
      Shirley | September 3, 2014

      Hi Redav,

      Thanks for your question.

      In the terms and conditions it states that, “Children aged two years or older will need to redeem the full number of Qantas Points required to redeem for a Classic Award flight’. However, I’d recommend to get in touch with Qantas to confirm this.

      The number of points required to upgrade to a premium economy is 60,000 points per ticket. It’s likely that your 2.5 year old will need to pay the full rate as well (based on the t&cs).

      The decision to upgrade to full economy or discount economy is entirely up to you, as we can not recommend any specific course of action. Please note that to upgrade from flexible economy to premium economy is 24,000 points.

      Cheers,
      Shirley

  4. Default Gravatar
    Amanda | September 1, 2014

    How many points do I need to fly Perth to Brisbane return?

    • Staff
      Shirley | September 2, 2014

      Hi Amanda,

      Thanks for your question.

      Based on a one-way trip in economy class, its approximately 18,000 Qantas Points.

      Cheers,
      Shirley

  5. Default Gravatar
    miriam | August 26, 2014

    How far in advance can a flight be booked please ??

    • Staff
      Shirley | August 27, 2014

      Hi Miriam,

      Thanks for your question.

      At the time of writing, you can book flights all the way to August 2015.

      Cheers,
      Shirley

  6. Default Gravatar
    kay | August 11, 2014

    how many points do I need for a return ticket from Sydney to London

    • Staff
      Jeremy | August 11, 2014

      Hi Kay

      Thank you for your question. You need a total of 128,000 Qantas Points to travel a return flight from Sydney to London (Heathrow) in Economy Class.

      Thank you,

      Jeremy

  7. Default Gravatar
    Graeme | August 8, 2014

    Can I use my qantas frequent flyer points to buy or pay for 2 return seats to Bali in Jan 2015 and how do I go about doing that? I have 115,000 points is this enough to do that?

    • Staff
      Shirley | August 11, 2014

      Hi Graeme,

      You need about 40,000 points for a return flight per ticket from Sydney to Denpasar, so 115,000 points should be sufficient.

      To redeem your points for a flight, please log into your account through the official Qantas Website and follow the prompts.

      All the best,
      Shirley

  8. Default Gravatar
    craig | July 29, 2014

    How many points do i need to fly from mackay to brisbane i have 28000 and can i use them this Friday 1st august 2014. Thanks

    • Staff
      Shirley | July 30, 2014

      Hi Craig,

      It’s around 8,000 Qantas points for a one-way flight.

      Cheers,
      Shirley

  9. Default Gravatar
    Ann | July 15, 2014

    How many frequent flyer points would it take to fly from Newcastle to Brisbane return Thank You

    • Staff
      Shirley | July 16, 2014

      Hi Ann,

      Thanks for your question.

      For a one way flight from Newcastle (Port Stephens) to Brisbane on economy is 8000 Qantas points at the time of writing.

      Cheers,
      Shirley

  10. Default Gravatar
    gerry | July 9, 2014

    hi,
    how many FF points are needed to upgrade a flight from economy to business class, flying from sydney to manila? the flight upgrade awards table only shows zone, not sure what zone is manila philippines.

    thanks,
    gerry

    • Staff
      Shirley | July 10, 2014

      Hi Gerry,

      Thanks for your question.

      Manila is in Zone 5 – you’ll need 25,000 points to upgrade form economy to business at the time of writing.

      Cheers,
      Shirley

  11. Default Gravatar
    ALAN | July 8, 2014

    I am a UK resident and have tried to order a pair of sunglasses using my points.
    However, the site only allows a delivery within Australia.
    So, is there anyway I can get a delivery to the UK?

    • Staff
      Shirley | July 9, 2014

      Hi Alan,

      Thanks for your question.

      Unfortunately the Qantas Store only delivers to Australian or NZ residential addresses. On the website it states that “The Qantas Store will not deliver any items to an overseas address (except to New Zealand).”

      You may want to contact their customer service team to see if you can submit a special request to have your items delivered to the UK, or you may want to consider a forwarding service.

      Cheers,
      Shirley

  12. Default Gravatar
    Shane | June 1, 2014

    Hom qantas points do you need to fly to las vegas

    • Staff
      Shirley | June 2, 2014

      Hi Shane,

      Thanks for your question.

      I’ve emailed you a link to the Points Calculator to help you determine this.

      Cheers,
      Shirley

  13. Default Gravatar
    Dennis | February 11, 2014

    I was unable to use my FF points to book my flight as there were no vacancies. Am I able to use them to book accommodation in Europe? I looked at a few accommodation options but they all came up unavailable.

    • Staff
      Jacob | February 12, 2014

      Hi, Dennis.

      Thanks for your question.

      Please refer to the Qantas frequent Flyer website for information about booking hotels with your Qantas Points. There are over 100,000 local and international hotels where you can use your points to pay for accommodation. Rooms are subject to availability.

      I hope this helps.

  14. Default Gravatar
    Fay | December 26, 2013

    Does Qantas fly direct to norfolk island?

    • Staff
      Jacob | December 26, 2013

      Hi Fay.

      I believe Qantas do fly to Norfolk Island. Please log into your frequent flyer account on the Qantas website and search for flights for further information.

      Thanks for your question.

  15. Default Gravatar
    John | November 10, 2013

    How many points do I need for my wife and I to travel to Christchurch from Auckland, or preferably Rotorua, return. Economy class.

    • Staff
      Jacob | November 11, 2013

      Hi John.

      Excluding taxes and other airline charges, you will need approximately 8,000 Qantas Points each to fly between 0 – 600 one way miles. The next zone (601 – 1,200 one way miles travel distance) requires 12,000 Qantas Points each for an economy ticket. You can find out exactly how many points you need for the flight by logging into your Qantas Frequent Flyer account and entering your destinations into the points calculator.

      I hope this helps.

  16. Default Gravatar
    Rory | November 5, 2013

    How many points to fly Perth to Johannesburg – one way in business class?

    • Staff
      Jacob | November 6, 2013

      Hi, Rory.

      Thanks for your question.

      Perth to Johannesburg: 36000 Qantas Points. One way. If you would like to check the number of Qantas Points required for a trip, you can use the frequent flyer points calculator on the Qantas website.

      I hope this helps.

  17. Default Gravatar
    pamela | September 23, 2013

    How many points do you need to fly business class from Perth to London
    Thanking you
    P.

    • Staff
      Jacob | September 23, 2013

      Hi Pamela.

      Thanks for your question.

      Sydney to London is approx. 75,000 Qantas Points. Please check with Qantas directly prior to booking.

  18. Default Gravatar
    George | July 16, 2013

    Can frequent flier points be used to pay for hotel accommodation? There are thousands of offers to earn points from staying at hotels. Could find none to spend on hotels?
    Thank you.

    • Staff
      Jacob | July 17, 2013

      Hi George. Thanks for your question. No, Qantas Frequent Flyer points can be used for the purposes listed on this page and can’t be redeemed for accommodation. Some rewards programs, like Altitude Rewards, ANZ rewards or Commonwealth Bank Awards, for instance, can be used to pay for things like flights and accommodation when you book with the rewards program flight partner. For example the Commonwealth Bank Awards program is partnered with Flight Centre, which allows you to book accommodation at a number of domestic and international hotels using your points. Rewards programs generally offer more options for redemption of points compared to frequent flyer programs. You can compare rewards credit cards on this page. I hope this has helped. Jacob.

  19. Default Gravatar
    sandra | March 19, 2013

    can i use my points to buy tickets for members of my family who are not qantas members.

    • Staff
      Jacob | March 19, 2013

      Hi Sandra. Thanks for your question. Yes you can do this – flights that are paid for with points can be given to a family member, even if they’re not a member of the program. Cheers.

  20. Default Gravatar
    Cheryl | March 14, 2013

    How many points do I need to fly one way from Perth to Sydney

    • Staff
      Jacob | March 15, 2013

      Hi Cheryl. Approx. 24,000 inc. taxes. Check the Qantas Frequent Flyer Points Calculator if you would like to know more. It can be found by typing ‘qantas frequent flyer points calculator’ into Google. It’s the top result. Thanks.

Credit Cards Comparison

Rates last updated October 31st, 2014
Interest rate (p.a.) Balance transfer rate (p.a.) Annual fee Cash advance rate (p.a.)
ANZ Low Rate
ANZ Low Rate
A low rate on purchases, balance transfer and a low annual fee. 13.49% p.a. 0% p.a. for 16 months $58 p.a. 21.74% p.a. Go to site More info
Citi Simplicity Card
Citi Simplicity Card
$0 annual fee credit card with a long term balance transfer offer. 19.99% p.a. 0% p.a. for 12 months $0 p.a. 19.99% p.a. Go to site More info
HSBC Platinum Credit Card
HSBC Platinum Credit Card
Earn rewards points plus a balance transfer offer. Access to prestige services including a personal concierge service and VISA Platinum reward program. 19.99% p.a. 0% p.a. for 8 months $0 p.a. 21.99% p.a. Go to site More info
Westpac Low Rate Card
Westpac Low Rate Card
A low interest rate credit card with a low annual fee and balance transfer offer. 12.49% p.a. 0% p.a. for 14 months $45 p.a. 21.49% p.a. Go to site More info
HSBC Credit Card
HSBC Credit Card
No annual fee for the life of the credit card. Plus a low balance transfer offer. 17.99% p.a. 0% p.a. for 6 months $0 p.a. 21.99% p.a. Go to site More info

* The credit card offers compared on this page are chosen from a range of credit cards CreditCardFinder.com.au has access to track details from and is not representative of all the products available in the market. Products are displayed in no particular order or ranking. The use of terms 'Best' and 'Top' are not product ratings and are subject to our disclaimer. You should consider seeking independent financial advice and consider your own personal financial circumstances when comparing cards.

Ask a question
feedback