Compare Velocity Frequent Flyer Credit Card Offers

The Velocity Frequent Flyer rewards program offers account holders plenty of ways to accumulate points very quickly, but also allows people to redeem points for lots of excellent rewards as well.

Velocity Rewards Credit Cards Comparison

An Overview of the Velocity Frequent Flyer Rewards Program

The Velocity Frequent Flyer Rewards Program is Virgin Australia’s frequent flyer scheme that allows customers to earn Velocity Points whenever they fly with the airline or any of its international partners. Not only can customers earn points, but they also can take advantage of the many flights offered, including one-stop flights to Europe, flights to the Americas, Asia, the Middle East and more.

Members of the Velocity Frequent Flyer Program can also earn points all over the world by using the program’s network of partners, including hotels, car hire companies, travel assistance, insurance companies and more. Additionally, customers using a credit card that is linked to the Velocity program will be able to earn double the points, because they will be earning points by using their cards as well as with the partners.

Velocity Points can be redeemed for hundreds of destinations worldwide. The Velocity Program also offers the lowest price in Points for Reward Seat redemptions – from 6,900 points and an extra $20 – and the best availability for reward seats, meaning their customers can always get tickets on the flight they want in exchange for their points.

In the worst-case scenario, if a customer cannot obtain a Reward Seat on the flight they desire, their points can be exchanged for any seat, on any airline worldwide. Thus, customers will never have to worry about not getting the exact reward they want.

The Velocity Program offers a wide range of rewards, which aren’t limited solely to flights. Points can be redeemed with Velocity’s global Travel Partners for free accommodation, holiday packages or car rental.

Besides points, program members can also earn Status Credits by flying with Virgin Australia or any of the international partner airlines. These Status Credits permit customers to upgrade to a higher Velocity membership level, which entails greater benefits and better value for their points.

Gold and Platinum members enjoy special privileges that include amazing travel advantages when flying with Virgin and its international partners. These privileges include access to more than 150 amazing lounges, Priority Check-In, Priority Boarding, extra baggage allowance and bonuses in points.

Earn Rewards Faster with the Velocity Frequent Flyer Program

Customers can redeem their points for rewards faster because the Velocity program features some of the lowest Point prices available anywhere, with the lowest price starting at 6,900 Points and an additional $20 to redeem Reward Seats. They can even get Europe Reward Seats at only 125,000 points return, plus taxes.

If a member can’t find a Reward Seat available to the destination they wish to travel, they can redeem their points on any airline in the world for any seat. If one can make the booking online, payment can be made with Points.

As a customer, you will also receive a wide range of status benefits. The more frequently you fly and the higher the fare class, the more Status Credits you will accrue, which will help you jump to the next membership tier. A premium economy or business class trip can do wonders to help you accrue the number of status credits you need to jump a level. And as you advance through the tiers, you will also earn bonus Points when you fly with the Virgin Australia group of airlines as well as Etihad Airways.

The Velocity Program will soon be introducing family benefits as well, which will allow customers to pool the Points and Status Credits of their whole family into one account. This way the Points can be used to redeem rewards quicker as well as using Status Credits to advance a level in membership.

Increasing the Number of Points You Earn

The Velocity Frequent Flyer Rewards Program provides its members with various methods they can use to increase the number of points they earn alongside flying.

Earn More Points With Your Credit Card

The Velocity Frequent Flyer Rewards Program has the largest number of partner credit card issuers, meaning that members can easily earn points while using their credit cards without having to switch to another bank. They can also transfer their points as they see fit, whenever they need them.

Thus, if you have a participating credit card, all you need to do is link it to the Velocity Program and you’ll start earning points right away. Plus, you’ll be able to earn additional points with the Velocity Program partners.

Earning Points Daily

As a Velocity Program member, you can also earn points on a daily basis when you shop with the program’s partners. Additionally, you will soon be able to earn points when shopping with Westfield Online, when paying your Lumo Energy bill and even purchasing a bottle of wine from Virgin Wines, among other retailers.

Higher Status Equals Greater Bonuses

Members in the Silver, Gold and Platinum tiers can earn more points through bonuses when they make reservations or purchase car rental, insurance, accommodation and much more through any of the Velocity Program Partners.

Status Is Everything

The Velocity Frequent Flyer Rewards Program features different status tiers, namely Silver, Gold and Platinum, each with a wide range of benefits, including Priority Check-in, access to top-notch lounges worldwide and extra baggage allowance.

Gold and Platinum members can also enjoy Priority Boarding, Guaranteed Reward Seats for a family trip every year and Complimentary Elite membership with any of Velocity’s car hire and accommodation partners. Additionally, Gold and Platinum members can also earn bonus pints by using the services of the many travel partners available.

The Velocity Program Takes Care of Families

As a member of the Velocity program, you will also be able to take advantage of the numerous family benefits that Virgin Airlines has added to their frequent flyer program.

Parental Leave

If you are expecting a new baby and you will be unable to travel, you can pause your membership for six months as long as you are a Silver, Gold or Platinum member. Subsequently, it will be reactivated and you will start exactly where you left off without losing your membership status.

Lounge Passes

For every 100 Status Credits you earn, you will receive a complimentary Virgin Australia lounge pass. This way you will be able to kick back and relax in style before your flight takes off. If you can’t have a moment to yourself at home, at least you can take a breather in one of the amazing lounges from Virgin Australia or their partners.

Transferring Points

The family benefits Virgin will soon be implementing also allow you to transfer points from one family member’s account to another up to four times per year. This way, you can claim your rewards much faster, especially if there are multiple family members accruing points.

Pooling Points and Status Credits

Another excellent benefit the Velocity Frequent Flyer Rewards program offers families is the ability to pool all their points into a single account. This is another way for families to enjoy their rewards faster, without having to wait for a single member to accrue all the points necessary to obtain one of the rewards.

Families can also pool their Status Credits into a single account so one member can upgrade their membership faster. The advantages to upgrading to another tier include bonus points as well as numerous other benefits such as priority check-in and boarding and so on.

Family Benefits Specific to Gold and Platinum Members

Gold and Platinum member gain a few extra perks when it comes to the family benefits the Velocity Program offers.

Reward Seats Guaranteed for One Family Trip Per Year

Being a Gold or Platinum member means that you can relax and take advantage of the Reward Seats that are guaranteed for you for one trip for your family per year. Thus, you never have to worry about not finding seats when and to where you need them. Gold members are entitled to four return Reward seats for their family trip to any destination in Australia while Platinum members can choose any international destination.

Lounge Access for the Whole Family

There’s nothing worse than having your kids running around all over the airport, which is why this family benefit for Platinum members is so great. As a Platinum member, you can invite up to three additional people into the lounge. Gold members can only invite one additional guest but both types of members can take two children under 12 years old into the lounge with them as well.

Companion Gold and Platinum Membership for a Family Member

If you are a Platinum member, you can share all the benefits and rewards provided by the Velocity program with a friend or family member. Likewise, once you earn an extra 1,500 or 2,000 Status Credits, you can also give out a Companion Gold or Companion Platinum membership as a gift.

How to Earn Rewards Points with the Velocity Frequent Flyer Rewards Program

The Velocity Frequent Flyer Rewards Program allows members to earn points when flying with Virgin Australia or other international airlines that are part of the network as well as by using the services or purchasing the goods offered by various partners.

Earning Velocity Points In Flight

You can earn Velocity Points when travelling with Virgin Australia or any of the international airlines that are part of the Velocity network. The longer your flight is, the higher your membership level and the higher the class you travel, the more points you will earn. Below you will be able to see exactly how many points you can earn with each airline.

When you fly with Virgin Australia, you will be able to earn 5 points for every dollar you spend, while Silver, Gold and Platinum members can earn additional bonus points. These earnings apply to hundreds of destinations worldwide.

Velocity Membership Level	Bonus Points
Silver	+50%
Gold	+75%
Platinum	+100%

Type of Ticket	Number of Velocity Points Earned Per Mile
Saver – Discount Economy	0.5
Flexi – Economy	1
Premium – Premium Economy	2

You can also earn bonus points based on your membership level for every mile you fly.

Velocity Membership Level	Bonus Points
Silver	+50%
Gold	+75%
Platinum	+100%

Type of Ticket	Number of Velocity Points Earned Per Mile
Economy – V Promo and V Deal	0.5
Economy – V Saver	0.75
Economy – V Flexi	1
Premium Economy – Premium Deal, Premium Flexi	1.25
Business Class – Business Deal	1.5
Business Class – Business Flexi	2

The same number of bonus points apply for Silver, Gold and Platinum members as above.

Type of Ticket	Number of Velocity Points Earned Per Mile
Economy	1
Business Class	1.5
First Class	2

The bonus points each different membership tier can earn on top of the base points are as follows:

Velocity Membership Level	Bonus Points
Silver	+25%
Gold	+50%
Platinum	+50%

Air New Zealand

Type of Ticket	Number of Velocity Points Earned Per Mile
Discount Economy (L, G, S, K, P, F)	0.25
Discount Economy (V, W, T)	0.5
Discount Economy (Q, H, M)	0.75
Economy (Y, B)	1
Premium Economy (U, E, O, A)	1.5
Business Class (C, D, J, Z)	2

Note that you cannot earn Velocity Points when travelling via Air New Zealand on Pacific Island flights.

Type of Ticket	Number of Velocity Points Earned Per Mile
Promo	0.5
Discount Economy	1
Economy	1.5
First Class / Business Elite	1.5

Type of Ticket	Number of Velocity Points Earned Per Mile
Promotional Economy Class	0.25
Discounted Economy Class	0.5
Full Economy Class	1
Premium Economy Class	1.25
Discounted Upper Class	1.5
Upper Class	2

Type of Ticket	Number of Velocity Points Earned Per Mile
Main Cabin	0.5
Main Cabin Refundable	1
Main Cabin Select Instant Upgrade	1
Main Cabin Select	1
First Class	1.5

Type of Ticket	Number of Velocity Points Earned Per Mile
Coach	1 Point – minimum 500
First Class	1.5 Points – minimum 750

Type of Ticket	Number of Velocity Points Earned Per Mile
Discounted Economy (O, L)	0.3
Discounted Economy (S, V)	0.5
Discounted Economy (M, Q, H)	0.7
Discounted Economy (K, B)	1
Economy (Y, W, U)	1.25
Business Class (C, D, J)	1.5
First Class (F, A, P)	2

Note that if you are travelling on a domestic flight within Malaysia or between Malaysia and Singapore and Brunei, you will not be able to earn Velocity Points.

Type of Ticket	Number of Velocity Points Earned Per Mile
Promotional Fare	0.5
Every Other Class	0.75
Fully Flexible Fare	1

If you are travelling on a charter flight, you will not be able to earn any Velocity Points.

Type of Ticket	Number of Velocity Points Earned Per Mile
Promotional Class	0.5
Discounted Economy Class	1
Economy	1
Full Flexible Economy	1.5
Business Class	2

There are only two routes where you are eligible to earn Velocity points, namely Cairns to Port Moresby and Brisbane to Port Moresby.

Mileage Calculator

If you want to calculate exactly how many points you will earn on a particular route, you can find out the exact number of miles between the point of origin and the destination with a very useful calculator.

Claiming Points Retrospectively

The Velocity Frequent Flyer Rewards Program also permits members to claim their points retrospectively. Thus, if you have travelled with Virgin Australia or any of the other international airlines that are part of the network in the past six months and you were a member of the program at the time, you can claim your points and have them added to your membership account by sending an email with your Velocity membership number and a copy of your boarding pass or electronic ticket. The address to send the email to is retro@velocityrewards.com.au.

Note that if your claim is successful it can take anywhere between 4 and 12 weeks for your account to be credited with the points.

Earning Velocity Points with Your Credit Card

The Velocity Frequent Flyer Rewards Program partners with the largest number of credit and charge card options, making it easy for anyone to earn Velocity points. Thus, there are more than 40 cards with which members can earn points.

Members can choose either co-branded credit cards or, if their card issuer is a program partner, they can simply transfer their points from their card to their Velocity Account.

Velocity Co-branded Credit Cards

Velocity co-branded credit cards provide the easiest way for members to earn points when shopping because it’s done automatically. All you have to do is pay for your purchases with your credit card and your account is automatically credited with the points you earn. Additionally, you can earn points twice thanks to the network of partners the Velocity program has, once by using your credit card and then from the partner company.

These credit cards also offer a wide range of exclusive benefits, including buy-one-get-one free flights with Virgin Australia and free lounge passes. So, if you are interested in a Velocity co-branded card, you can opt for either an American Express or a card from Virgin Money or NAB.

American Express Velocity Card

There are three types of American Velocity Cards available to customers, namely the American Express Velocity Platinum Card, the American Express Velocity Gold Card and the American Express Velocity Business Card, each with a wide range of benefits.

American Express Velocity Platinum Card

With the American Express Velocity Platinum card, members can earn 3 points per dollar spent for any purchases made in Australia from the Virgin Airlines group and 1.5 points for every dollar they spend with anyone else. This makes the American Express Velocity Platinum Card the credit card that offers the highest Velocity Point earning rate of any card available on the Australian market.

The American Express Velocity Platinum card features a wide range of benefits such as complimentary flights, two-for-one fares, bonus Velocity points, complimentary lounge passes and much more. For example, with this card you get a complimentary domestic flight with Virgin Australia once a year and unlimited access to the two-for-one Business Flexi Companion fares.

The annual fee for the American Express Velocity Platinum card is $349 and the card offers up to 44 days interest free. Cardholders can add more credit cards to their account free of charge, allowing them to earn even more Velocity Points, and also enjoy a wide range of premium services including:

• Travel insurance – domestic and international
• One day emergency card replacement
• Online fraud protection
• Purchase and refund protection.

American Express Velocity Gold Card

The American Express Velocity Gold Card comes with a wide range of benefits, allowing cardholders to enjoy a high Velocity Point earning rate as well as many other perks, such as travel
insurance and complimentary access to Virgin Australia lounges.

When using this credit card, members of the Velocity Program can earn 2.5 points for every dollar they spend with the Virgin Australia group of airlines in Australia and 1.25 points when using their card anywhere else. Cardholders also receive two complimentary passes to the Virgin Australia lounge every year, allowing them to enjoy complimentary food and beverages, free wireless broadband and more.

If you apply and are approved for the American Express Velocity Gold Card, you will receive 15,000 bonus Velocity points after spending at least $500 in the first three months of being a cardholder. The large bonus means that you will be able to start taking advantage of the wide range of Velocity rewards much sooner.

The American Express Velocity Gold card also comes with a wide range of insurances including:

• Complimentary travel insurance for the cardholder and any supplementary cardholders;
• Coverage for travel inconvenience, meaning missed connections, delayed flights and luggage;
• Emergency card replacement anywhere in the world thanks to the network of 2,200 travel services offices;
• Purchase protection, meaning that any purchase you make will be replaced or repaired if it suffers damage or is stolen within the first three months of your purchase;
• Refund protection, which provides coverage for items that are unused if a refund is refused by the retailer within the first three months;
• Online fraud protection guarantee.

This credit card features some excellent perks and with the attached Velocity Program, the $199 annual fee is more than competitive considering everything this card offers.

American Express Velocity Business Card

The American Express Velocity Business card is designed specifically for business travellers, offering a wide range of business advantages including:

• Statements that can be downloaded directly into the accounting software;
• Up to 51 days interest free;
• No preset spending limit, meaning that major purchases can be charged to the card including utilities, travel, wholesale stock and more;
• Instant SMS or email alerts, allowing cardholders to maintain full control over their account and much more.
• With the American Express Velocity Business card, you will be able to earn 1 point per dollar spent or 2 points when making purchases from the Virgin Australia group of airlines. Additionally, you will receive two free passes to the Virgin Australia lounge every year and enjoy various forms of complimentary insurance.

Virgin Credit Cards

If you are looking for a competitive credit card that also features the Velocity Frequent Flyer Rewards Program, then look no further than the two options available from Virgin Money. The Virgin Australia Velocity Flyer Card and the Virgin Australia Velocity High Flyer Card are both highly competitive options with lots of great extras.

Virgin Australia Velocity Flyer Card

With the Virgin Australia Velocity Flyer Card, you will be able to earn 1 Velocity point for every dollar you spend up to $1,500 per month, and 1 point for every $2 above that. Up to four times per year, you will also get a free ticket every time you purchase a ticket using your Virgin Australia Velocity Flyer card.

This card also features a great balance transfer rate at 0% per annum for the first nine months, 44 days interest free on purchases and a low annual fee of $99.

Virgin Australia Velocity High Flyer Card

The Virgin Australia Velocity High Flyer card offers cardholders a wide range of benefits, including membership to the Velocity Frequent Flyer Rewards program, which is one of the best rewards programs on the Australian market. This way you will soon be able to pick out some great rewards, especially when one considers that you can earn 1.25 Velocity points for every dollar you spend using your card.

Cardholders can also enjoy free tickets when flying domestically. Simply purchase your ticket with your credit card and you will receive a free ticket on the same flight up to 4 times per year.

This credit card offers up to 44 days of no interest, complimentary travel insurance and an excellent balance transfer deal at 2.9% per annum for 12 months. All this is available for an annual fee of $249.

NAB Credit Cards

NAB offers two types of Velocity credit cards, allowing everyone to earn Velocity points, even if they don’t travel frequently. Thus, cardholders can earn points by simply using their credit cards.

Velocity Rewards NAB Standard Card

The Velocity Rewards NAB Standard card is one of the easiest ways to earn Velocity points, allowing cardholders to quickly increase their Velocity accounts by simply using their credit card as they would normally. Every purchase made translates into Velocity points, meaning that every time you use your card you are that much closer to enjoying the rewards offered by the Velocity Rewards program. With the Velocity Rewards NAB Standard card, you can earn 1.5 Velocity points for every $2 spent if you opt for the American Express or 1 Velocity point for every $2 spent with the Visa card.

This card features a balance transfer rate of 4.99% per annum for a maximum of 6 months, a purchase rate of 20.24% with up to 44 days no interest and an annual fee of $65. The minimum credit limit is $500. A bonus 7500 points for a limited time *conditions apply.

The Velocity Rewards NAB Standard Card also offers purchase protection insurance and an additional cardholder at no extra charge.

Velocity Rewards NAB Premium Card

The Velocity Rewards NAB Premium Card provides cardholders with one of the quickest ways to earn Velocity points with their credit cards because they receive 2 points for every $2 they spend with their American Express cards or 1 point with Visa cards.

This card comes with a wide range of features and benefits including:

• A balance transfer deal with a 4.99% interest rate per annum for 6 months;
• Contactless purchases with the Visa card via NAB Visa paywave;
• Seven complimentary insurances;
• Complimentary VIP lost card coverage (for the first 12 months);
• A supplementary cardholder at no extra cost and much more.

With the Velocity NAB Gold card you can expect to pay a purchase rate of 20.24% per annum but if you use the 44-day interest free period properly, you could avoid paying interest completely. However, you will have to pay the annual fee of $150, no matter how financially savvy you are. The minimum credit limit is $5,000.

How Many Points Can I Earn?

With quite a few Velocity co-branded cards available, it can be difficult to choose the one that is best for your personal situation. However, if the number of points you can earn per month is a consideration, then the table below will give you an idea of how many points you can accrue with different cards.

	American Express Velocity Platinum Card	Virgin Australia Velocity High Flyer Card	Velocity NAB Gold American Express Card
Annual Fee	$349	$249	$150
Points per $1 spent	1.5	1.25	1
Groceries – $500	750	625	500
Fuel – $200	300	250	200
Utilities – $150	225	187.5	150
Phone – $100	150	125	100
Entertainment – $450	675	562.5	450
Virgin Australia – $350	1,050	437.5	350
Miscellaneous – $100	150	125	100
Total Velocity Points	3,300	2,312.5	1,850

Transfer Your Points to the Velocity Frequent Flyer Rewards Program

The Velocity Frequent Flyer Rewards Program has an extensive network of partners, which can clearly be seen with the number of credit card providers that permit cardholders to transfer their points to the Velocity program. In other words, anyone can enjoy the full benefits of the Velocity Rewards Program without having to change banks and apply for new credit cards.

Below you will find a list of credit card providers, with point exchange rates as well as the terms and conditions of the transfers.

Card Provider	Point Types	Velocity Points	Terms and Conditions	Transfer Duration
	1 Membership Reward Point	1	Valid for Ascent or Ascent Premium Members and American Express cardholders	1 day
	2 David Jones American Express Points	1	Minimum of 2,000 points per transfer
	1 Diners Club Reward Point	1	Minimum 5,000 points per transfer	5 days
	1 ANZ Business One Rewards Point	1	Minimum 4,000 points per transfer. Transfers greater than 4,000 points can only be completed in multiples of 1,000	5 days
	1.5 Citi Rewards Points	1	Minimum 15,000 points per transaction	5 days
	1.5 Card Services Rewards points	1	Minimum 15,000 points per transaction
	2 Altitude Points	1	At least 3,000 points per exchange. Anything over 3,000 points must be done in 500 point increments at a time	3 days
	2 Commonwealth Awards Points	1	3,600 points minimum per transaction	3 days
	2 Amplify Points	1	Minimum 3,000 Amplify Points with multiples of 500 Amplify points above that.	3 days
	2 Suncorp Rewards Points	1	Minimum 10,000 points per transaction	5 days
	2 Amplify Points	1	Minimum 3,000 Amplify Points with multiples of 500 Amplify points above that.	3 days
	2 Amplify Points	1	Minimum 3,000 Amplify Points with multiples of 500 Amplify points above that.	3 days
New Zealand	2 Membership Reward Points	1	Minimum 2,000 points followed by increments of 2 points	3 days
	2.25 ANZ Rewards Points	1	Minimum 4,500 points with transfers larger than this required to be completed in multiples of 2,250	5 days

Qualifying Credit Cards for Velocity Point Transfers and the Issuing Banks

Card Provider	Credit Cards
American Express Australia	The Gold Ascent American Express Credit Card
	The Platinum Edge Ascent American Express Credit Card
	The Platinum Edge Reserve American Express Credit Card
	The Platinum Card
	The Gold Card
	The American Express Card
	The American Express Business Card
	The American Express Gold Business Card
	The American Express Platinum Business Card
	The American Express Business Accelerator Credit Card
Commonwealth Bank	Commonwealth Bank Awards Credit Card (Mastercard/ Amex)
	Commonwealth Bank Gold Credit Card (Mastercard/ Amex)
	Commonwealth Bank Platinum Credit Card (Mastercard/ Amex)
	Commonwealth Bank Diamond Credit Card (Mastercard/ Amex)
Citibank	Citibank Select (Visa)
	Citibank Platinum (Visa)
	Citibank Gold (Visa or Mastercard)
	Citibank Citibusiness Gold (Visa Business)
Westpac	Westpac Altitude (Visa and AMEX or MasterCard and AMEX)
	Westpac Altitude Platinum (Visa and AMEX or MasterCard and AMEX)
Suncorp	Suncorp Platinum (Visa)
	Suncorp Gold (Visa)
ANZ	ANZ Rewards Visa / Amex Credit Card
	ANZ Visa One Rewards Visa Credit Card
St George	Amplify Visa
Card Services	Card Services Rewards MasterCard
BankSA	Amplify Visa
Diners	Diners Club Australia
American Express New Zealand	The American Express Personal Card
	The American Express Gold Card
	The American Express Platinum Card
	The Platinum Membership Rewards Credit Card
	The American Express Gold Credit Card

Hire a Car and Earn Velocity Points

You can earn Velocity Points by hiring a car from partner companies and Virgin Australia has made sure that you have plenty of options with more than 12,000 locations all over the world offering cars for hire. Virgin’s partners are:

• Hertz
• Thrifty
• Europcar

When you hire a car in Australia and New Zealand, as a Velocity member you will earn 3 points for every dollar you spend, no matter how you book. If you are a Silver, Gold or Platinum member you will also earn bonus points over the base points as follows:

• Silver members earn 50% more points;
• Gold members earn 75% more points;
• Platinum members earn 100% more points;

If you are travelling overseas, you will earn 800 points every time you hire a car.

Corporate customers earn 2 Velocity points for every dollar they spend in Australia and New Zealand on a Europcar contract and, in some cases, they might not be able to earn points on Hertz contracts. This can be verified in your contract’s terms and conditions. When travelling overseas, business customers can earn 400 points per rental when hiring a car from Europcar.

Another advantage to being a Velocity member when hiring a car is that you will always receive the best retail rates on the market thanks to the partner companies’ Price Promise. Note that to take advantage of this feature you need to book your car through Virgin Australia’s website.

Get the Best Car Hire Rates with Price Promise

Virgin Australia promises that if you find a lower rate available to the public online for the exact same conditions with the same partner company on the same day you book your car, you will be offered the same price, 1,000 Velocity Points bonus and a voucher for a free day or upgrade which you can use the next time you hire a car from the same company.

To make a claim, please use the Online Application Form and ensure that it is submitted by midnight on the same day you receive confirmation of your booking. You will also have to submit a screen shot proving that you found a lower rate along with the form.

Claim Your Points Even If You’ve Already Booked Your Car

Even if you’ve already made your booking, you can still claim your Velocity Points by presenting your Velocity membership card when picking up your car from participating suppliers. If you’ve already returned your vehicle, you can log on to your Velocity account to claim your points.

Book Your Accommodation and Earn Velocity Points

You can earn Velocity points by making your hotel booking through Virgin Australia’s accommodation partner HotelClub. You have access to over 70,000 hotels in more than 140 countries, with options for any budget including apartments, resorts and inns.

How to Earn Points

When you book through HotelClub, you will earn 3 points for every stay that qualifies, while Silver, Gold and Platinum members earn a bonus of 50%, 75% and 100% respectively, over the base points they have already earned. Booking can be made through the Velocity Rewards Hotels website.

You can also speak directly to any of Virgin Australia’s accommodation partners to make your reservation and still earn points. All you have to do is show your Velocity membership card when you make your booking or when checking in to get your points. You can also log into your Velocity account to make your claim online after you have left the hotel.

How Much Can I Earn?

As a Velocity Frequent Flyer Rewards Program member you can earn different amounts of points, depending on the participating hotel. Below you will find the number of points you can earn with various partner hotels. You can book directly with these hotels and still earn points.

Hotels in Australia

3 Points Per $1	1,000 Points Per Qualifying Stay	2 Points per $1
Cairns Harbour Lights	Hilton Hotels	Travelodge Hotels Australia and NZ
Citigate Hotels
Clarion Hotels
Comfort Hotels
Crown Towers
Crown Metropol
Crown Promenade
Crowne Plaza Hotels
Econo Lodge Hotels
Holiday Inn Express
Holiday Inn
Hotelclub
InterContinental Hotels
Marque Hotels
Medina Apartment Hotels
Quality Hotels
Quay Grand Suites
Quay West Suites & Resorts
Rendezvous Hotels
Sea Temple Resorts & Spas
Sydney Marriott Hotel
The Como
The Sebel Hotels
Vibe Hotels

International Hotels

3 Points Per $1	1,000 Points Per Qualifying Stay	600 Points Per Qualifying Stay
Hotelclub	Conrad Hotels & Resorts	Candlewood Suites
Clarion Hotels	Doubletree by Hilton	Clarion Hotels
Comfort Hotels	Embassy Suites Hotels by Hilton	Comfort Hotels
Marque Hotels	Hilton Hotels	Crowne Plaza Hotels
Quality Hotels	Hilton Garden Inn	Econo Lodge Hotels
Quay West Suites & Resorts	Hilton Grand Vacations	Holiday Inn Express
Rendezvous Hotels	Marque Hotels	Holiday Inn
The Sebel Hotels	Rendezvous Hotels	Hotel Indigo
	Waldorf Astoria Hotels & Resorts	InterContinental Hotels
		Quality Hotels
		Staybridge Suites

See the World, Have Fun and Earn Velocity Points

Virgin Australia has an extensive network of Travel and Leisure Partners, which means you can earn points and be rewarded just for doing what you enjoy. From booking trips, attending events and activities, to purchasing travel services and packages, you will be able to earn Velocity points and come that much closer to gaining some great rewards.

Holiday Packages

Holiday packages are available from Blue Holidays, a travel company that offers their expert help to people wanting to go on their dream holiday. With Blue Holidays you can customise your package, including choosing the flights, accommodation, activities and tours. The company offers a variety of destinations in Australia, New Zealand, Asia, the Pacific and North America.

If you book your holiday through Blue Holidays, you will earn 3 points for every dollar you spend. Silver, Gold and Platinum members earn an extra 50%, 75% and 100% respectively, on top of the base points they have already accrued.

Cruises

If you adore cruises then get ready for you dream trip because Cruisepilot has something for everyone, no matter your budget. From luxury packages to bargain cruises, you can be certain that you will enjoy some of the best deals in the world on some of the best cruises including Royal Caribbean, Captain Cook, P&O and Cunnard Cruises.

You will earn 3 points for every dollar spent if you book through Cruisepilot, with Silver, Gold and Platinum members earning an extra 50%, 75% and 100% respectively.

Limo Services and Parking

There’s so much stress involved in travelling so why compound it when you can take advantage of Virgin Australia’s partners that offer secure valet parking, a shuttle bus service to and from the airport or a chauffeur-driven car? Plus, you earn 3 points for every dollar you spend with these companies, so there really aren’t any drawbacks.

Airport Parking

A shuttle bus service to and from your airport terminal as well as secure valet parking ensures that your stress will melt away before you leave on your trip. Just book in advance and you can relax before your flight.

Brunel Limousines

Brunel Limousines provides chauffeur driven cars to and from the airport as well as car hire of luxury vehicles like the BMW 7 Series or Mercedes Benz S Class.

Space Travel

Welcome to the 21^st century! If you’ve always dreamed of exploring the final frontier but thought you would never get to see space with your own eyes, then you can rejoice because with Virgin Galactic you can see things millions dream of but few ever do. Become an astronaut and help to usher in a new era. It doesn’t hurt that you earn a million Velocity points in the process, as well.

Events and Tickets

You can reward yourself with Velocity Points by purchasing your tickets and booking events through Virgin Australia’s partners.

Warner Village Theme Parks

The perfect entertainment for the whole family, you can have a blast by booking a trip to the major theme parks on the Gold Coast, including SeaWorld, Warner Bros Movie World, the Australian Outback Spectacular and Wet n’ Wild. You can earn 2 Velocity points for every dollar you spend and if that’s not enough, you even get a discount of 10% on all your tickets.

Bluetix

With Bluetix and the Velocity program you can get some of the best seats at your favourite events, including sporting events, concerts, theatre and other entertainment events. Plus, you can earn 2 points for every dollar you spend.

Shop Till You Drop and Get Some Velocity Points in the Process

There’s nothing quite like some retail therapy to put a smile on your face. But why not take full advantage of your Velocity membership and shop with Virgin Australia’s partners? You will have fun doing what you love and earn Velocity points in the process, rewarding yourself twice.

Westfield Online

Westfield Online is the newest addition to the Velocity Frequent Flyer Rewards program, meaning that you will be able to earn points by shopping at more than 120 stores online. With more than 3,000 brands to choose from, you can find absolutely anything you need.

Velocity Global eStore

Shop with your favourite retailers from all over the world, including Marks & Spencer, eBay, the Apple Store and earn Velocity points. There are over 150 retailers that are members so you won’t have a shortage of options. Visit the Velocity Global eStore to find out which retailers you can shop with and how many points you can earn.

Onsport.com.au

Another new addition to the Velocity Frequent Flyer family, onsport.com.au is an online store that focuses on sporting goods and experiences. It is the first of its kind in Australia and has been dubbed Australia’s online sports marketplace. You can earn up to 4 points for every dollar you spend with the store.

Virgin Wines

There’s nothing like a good quality bottle of wine. Well, maybe there is something even better. Virgin Wines offers boutique-quality wines that are handcrafted and come from all over the world. You have the option of joining the Discovery Club that offers discounts, bonus Points and 3 points for every dollar you spend on a case as well as a case of wine delivered to you every 3 months and at Christmas. On the other hand, you can simply buy wine whenever you choose and earn 3 points for every dollar you spend.

iSUBSCRIBE

Why not earn Velocity points while reading your favourite newspaper or magazine? Simply subscribe to your favourite publications with iSUBSCRIBE and earn 5 points per dollar spent. With over 2,300 titles to choose from, you are sure to find exactly what you need.

Keep Your Business Informed and Earn Velocity Points

IBISWorld offers an extensive range of business information and reports, covering a wide range of industries that includes agriculture, IT, retail, mining, construction and more. With IBISWorld, you will gain access to valuable information on the latest economic data, market conditions and trends, competitor activity and much more. And you can earn Velocity Points as well.

Type of Report	No. Of Points You Can Earn
Global Industry Reports	5,445
Australian Industry Reports	4,373
Australian Industry Risk Ratings Reports	4,373
Premium Australian Company Reports	1,540

For more information and to browse the reports available please visit IBISWorld.

Redeeming your Rewards Points with the Velocity Frequent Flyer Rewards Program

There is no shortage of rewards available when you are a Velocity Frequent Flyer Rewards Program member. From free flights to holiday packages and even space travel, the sky’s the limit when it comes to choosing your rewards.

Air Fare

The Velocity program offers more than 500 destinations for you to redeem your points for by combining Virgin Australia flights with a number of international partner airlines. Additionally, the Velocity program offers the best value in terms of redeeming rewards seats. As an example of the number of points a particular trip will cost, please see the tables below which feature some of the most popular destinations.

Domestic Flights

Departure	Destination	Velocity Points for a One-Way Economy Reward Seat
Sydney	Melbourne	6,900 points + $33
Brisbane	Sydney	6,900 points + $38
Melbourne	Brisbane	10,900 points + $31
Melbourne	Gold Coast	10,900 points + $23
Sydney	Perth	16,900 points + $33

International Flights

Departure	Destination	Velocity Points for a One-Way Economy Reward Seat
Sydney	Auckland	16,900 points + $129.16 taxes
Sydney	Denpasar	23,900 points + $150.54 taxes
Brisbane	Singapore	28,900 points + $123.22 taxes
Sydney	Los Angeles	47,000 points + $136.24 taxes
Melbourne	London	62.500 points + $279.70 taxes

Point Cost By Trip Mileage

If you want to find out exactly how many points you need to redeem a rewards seat, you will first have to calculate the mileage of your trip, which you can do with the Mileage Calculator. Then, consult the tables below to determine how many points you need.

The following table provides the minimum number of points required to redeem a reward seat with the following Velocity airline partners:

• Virgin Australia
• V Australia
• Polynesian Blue
• Pacific Blue
• Virgin America
• Virgin Atlantic
• Etihad Airways
• Air New Zealand – only for Trans-Tasman markets
• Delta Air Lines
• Malaysia Airlines
• Skywest

One-Way Miles		Economy	Premium Economy	Business	First
From	To
0	600	6,900	10,400	13,800	20,700
601	1,200	10,900	16,400	21,800	32,700
1,201	2,400	16,900	25,400	33,800	50,700
2,401	3,600	23,900	35,900	47,800	71,700
3,601	4,800	28,900	43,400	57,800	86,700
4,801	5,800	35,000	52,500	70,000	105,000
5,801	7,000	41,000	61,500	82,000	123,000
7,001	8,500	47,000	70,500	94,000	141,000
8,501	9,500	55,000	82,500	110,000	165,000
9,501	15,000	62,500	93,800	125,000	187,500

The table below is for the following Velocity partners:

• Air New Zealand – everything excluding Pacific Island Flights. There is no first class available on Air New Zealand.
• Hawaiian Airlines – economy only.
• Singapore Airlines

One-Way Miles		Economy	Business	First
From	To
0	600	10,000	17,500	25,000
601	1,200	12,500	25,000	40,000
1,201	2,400	20,000	40,000	55,000
2,401	3,600	30,000	60,000	85,000
3,601	4,800	32,500	70,000	100,000
4,801	5,800	45,000	95,000	135,000
5,801	7,000	50,000	110,000	165,000
7,001	8,500	65,000	140,000	197,500
8,501	9,500	70,000	157,500	225,000
9,501	15,000	75,000	175,000	250,000

You can also calculate the number of points you need for a one-way flight with the Points Calculator.

The Velocity program offers the best availability of rewards seats so that you can always use your points, even if you can’t find the seat you want. This is because you can redeem your points for Any Seat with Virgin Australia and its partners. Any Seat implies a seat that is in any other class available to the public, with prices differing according to fare type, taxes, fees and surcharges.

Flight Upgrades

Your Velocity Points can also be used to upgrade your seat from a Flexi fare to Premium, if there are seats available, when you fly with Virgin Australia, Pacific Blue or Polynesian Blue. The table below shows how many points you need to upgrade. Use the Mileage Calculator to work out the number of miles for your flight and call 131 875 to request an upgrade.

One-Way Miles		Upgrade from Full Economy
From	To
0	600	4,900
601	1,200	7,400
1,201	2,400	9,900
2,401	3,600	14,900
3,601	4,800	24,900
4,801	5,800	29,000

Redeem Your Points for Travel and Entertainment

As a Velocity member, you can enjoy all sorts of travel and entertainment packages in exchange for your points. Whether you want a simple flight, prefer a complete holiday package or want to do something completely out of the ordinary, the Velocity program gives you a wide range of options. And even if you don’t have enough points, it won’t be a problem because you can make up for the difference using cash.

Some of the travel and entertainment packages available include:

• Holiday packages from Blue Holiday, including flights, transfers, accommodation, activities, insurance, gift certificates, tours and more;
• Access to the Virgin Australia lounge, which is a luxurious space allowing you to work or relax before your flight leaves from certain domestic airports;
• Space travel with Virgin Galactic;
• Cruises from Cruisepilot as well as gift certificates;
• Chauffer driven car or luxury car hire from Brunel Limousines;
• Theme park tickets from Warner Village Theme Parks
• Tickets to various events including concerts and sports events from Bluetix.

Hire a Car With Your Velocity
Points

Velocity Points can also be used to hire a car from Europcar at any location in the world except for the US and Canada. Booking and point redemption can be done online. If you don’t have enough points to pay in full, you can use cash to cover the difference.

At the moment, redemption is only available with Europcar but negotiations are currently taking place with Hertz and Thrifty, who will soon join the list.

Enjoy Your Hotel Stay and Pay with Velocity Points

You can enjoy a stay at any one of the 75,000 resorts, suites, inns and hotels in more than 180 countries by exchanging your Velocity points with Virgin Australia’s accommodation partner, Blue Holidays.

You can book only and pay using your points. Simply go through the booking process as usual until you get to the payment stage, where you will be permitted to use points to cover the full cost or a combination of points and cash. You also have to option to exchange your points for a gift voucher with certain hotels:

• Hilton Worldwide
• Mirvac Hotels and Resorts
• Intercontinental Hotels and Resorts
• Crown Towers
• Crown Promenade Hotel
• Crown Metropol
• Crowne Plaza Hotels and Resorts
• Rendezvous Hotels
• The Marque Hotels
• Medina
• Holiday Inn
• Clarion
• Comfort
• Quality
• EconoLodge
• Travelodge Hotels
• Vibe Hotels

Understanding Status Credits on the Velocity
Rewards Frequent Flyer Program

You can earn Status Credits when flying with Virgin Airlines or any of its partners including Virgin Atlantic, Virgin America, Etihad Airways, Air New Zealand and so on. These credits are used to calculate your membership tier in the rewards program, so the more you fly and the higher the class of your ticket, the more credits you earn.

You can find out the number of Status Credits you can earn for every one-way flight you take with Virgin Australia and their partners. The number of miles can be calculated with the help of the Mileage Calculator.

Zone	One-Way Miles		Discount Economy	Full Fare Economy	Premium Economy	Business/First
	From	To
1	0	750	10	20	30	40
2	751	1,500	15	30	45	60
3	1,501	3,000	20	40	60	80
4	3,001	5,000	30	60	90	120
5	5,001	8,000	40	80	120	160
6	8,001	+	50	100	150	200

Your Balance

Every Status Credit you earn is valid for 12 months and your balance is calculated on a daily basis, taking into
account the number of credits you have earned over the previous 12 months.

Membership Levels

The Velocity Program has three membership levels, namely Silver, Gold and Platinum. As is to be expected, the higher the membership level, the better the advantages.

How to Upgrade

Upgrading to a new membership level is done automatically as long as you have the required number of Status Credits and Eligible Sectors. Balances are assessed on a daily basis to determine whether you are eligible for an upgrade or not. Note that you will be able to see Eligible sectors in your account balance but they will only become effective starting in August 2012.

The following table will reveal how many Status Credits and Eligible Sectors you need to upgrade to the next membership level.

Membership Level	Number of Status Credits	Number of Eligible Sectors
Silver	250	2
Gold	500	4
Platinum	1,000	8

Silver Membership Benefits

You need 250 Status Credits and 2 Eligible Sectors to upgrade to a Silver member. To maintain your membership you need 200 Status Credits and to fly 2 Eligible Sectors and As a Silver member you can enjoy the following benefits:

Travel Benefits

• Priority Phone Service
• Upgrade Using Points
• Choosing Your Seat
• Priority Check-in
• Access to the Virgin Australia Lounge
• Additional Baggage Allowance
• Additional benefits from Etihad Airways, Virgin Atlantic and Air New Zealand when you use these airlines

Family Benefits

• Pooling points and Status Credits
• Membership interruption for parental leave
• Free lounge pass for every 100 credits you earn

Reward Benefits

• Additional 50% points on flights with Virgin Australia and when using travel partners;
• Additional 25% points when flying with Etihad Airways
• Personalised tags for your luggage.

Gold Membership Benefits

To become a Gold member you need to fly to 4 Eligible Sectors and have 500 Status Credits. To maintain your membership, you will need to fly to 4 Eligible Sectors and earn 400 credits over a 12 month period.

Travel Benefits

• Priority Phone Service
• Upgrade Using Points
• Choosing Your Seat
• Free Secure Sentinel Membership
• Priority Check-in
• Priority Boarding
• Access to Sydney Lounge Premium Entry and Premium Valet
• Access to the Virgin Australia Lounge
• Fly Ahead meaning that you can take an earlier flight to your destination if seating is available;
• Baggage Allowance of 32 kg with Virgin Australia, Pacific Blue and Polynesian Blue;
• Priority Waitlist
• Priority Luggage, meaning that your luggage will be checked and delivered to the carousel first;
• Complimentary Elite Membership with Hilton Honors and IHG Priority Club Rewards;
• Free Elite membership with Hertz #1 Club or Europcar Privileges Program
• Access to more than 150 lounges all over the world
• An extra 15kg baggage allowance and priority check-in with Etihad Airways
• Priority check-in with Virgin Atlantic
• Priority luggage, priority check-in and boarding with Air New Zealand.

Family Benefits

• Pooling points and Status Credits
• Membership interruption for parental leave
• Free lounge pass for every 100 credits you earn
• Guaranteed economy Rewards seating for one family trip per year

Reward Benefits

• Additional 75% points on flights with Virgin Australia and when using travel partners;
• Additional 50% points when flying with Etihad Airways
• Personalised tags for your luggage.

Platinum Membership Benefits

To obtain Platinum Membership you need to have flown to 8 Eligible Sectors and have a Status Credit balance of 1,000. To maintain your membership you need to fly to the same number of Eligible Sectors within a 12 month period and earn at least 800 Status Credits.

Travel Benefits

• Priority Phone Service
• Upgrade Using Points
• Choosing Your Seat
• Free Fare Upgrades
• Free Secure Sentinel Membership
• Priority Economy Seat Purchase, meaning you can buy two economy seats on any Virgin Australia or V Australia flights if the seats you require aren’t available online;
• Priority Check-in
• Priority Boarding
• Access to Sydney Lounge Premium Entry and Premium Valet
• Access to the Virgin Australia Lounge
• Fly Ahead meaning that you can take an earlier flight to your destination if seating is available;
• Baggage Allowance of 69 kg with Virgin Australia, Pacific Blue and Polynesian Blue;
• Priority Waitlist
• Priority Luggage, meaning that your luggage will be checked and delivered to the carousel first;
• Complimentary Elite Membership with Hilton Honors and IHG Priority Club Rewards;
• Free Elite membership with Hertz #1 Club or Europcar Privileges Program
• Access to more than 150 lounges all over the world
• An extra 15kg baggage allowance and priority check-in with Etihad Airways
• Priority check-in with Virgin Atlantic
• Priority luggage, priority check-in and boarding with Air New Zealand.

Family Benefits

• Pooling points and Status Credits
• Membership interruption for parental leave
• Free lounge pass for every 100 credits you earn
• Guaranteed economy Rewards seating for one family trip per year
• Gold membership for a companion if you have at least 1,500 Status Credits
• Platinum membership for a companion if you have at least 2,000 Status Credits

Reward Benefits

• Additional 100% points on flights with Virgin Australia and when using travel partners;
• Additional 50% points when flying with Etihad Airways
• Personalised tags for your luggage.

How to Maintain Your Membership
Level

Maintaining your membership is a matter of earning enough Status Credits and Eligible Sectors within 12 months after your membership has been upgraded. The following table will show you how many credits and sectors you need to maintain your membership level.

Membership Level	Number of Status Credits	Number of Eligible Sectors
Silver	200	2
Gold	400	4
Platinum	800	8

If you have not succeeded in earning the required number of credit or travelled to the Eligible Sectors you will be downgraded to the next membership level.

Frequently Asked Questions

Below you will find answers to some frequently asked questions pertaining to the Velocity Program.

How Long Are Velocity Points Valid?

Your Velocity Membership will always be active and your points balance will never expire as long as you earn and redeem points every once in a while. However, if you do not redeem or earn any points for a three-year period, your account will become inactive and there is a chance that you will lose all your points.

How to Claim Missing Velocity Points

You can use the online form to file a claim for missing Velocity Points. All you have to is log into your account and select Claim Missing Points.

You will have up to six months to claim your points with Virgin Australia, V Australia, Pacific Blue, Polynesian Blue and other partner flights. For accommodation, car hire and other partner companies, you only have three months to make your claim.