Virgin Flyer Credit Card – Review & Application
What happens when I click Apply Now?
- Clicking Apply will take you to your Online Application on the bank's website. You do not need to be an existing customer of this bank to apply.
- Your application will typically take you no more than 10-15 minutes to complete
- Once approved, you will receive your credit card in the mail within 1-2 weeks
Pros
- Great balance transfer offer.
- Get 4 complimentary flights every year with the 2 for 1 flights offer
- Reasonable annual fee for a rewards credit card
Cons
- There is a cap each month of $1,500 for earning points at the higher earn rate of 1 Velocity Point per $1 - after this, it reverts to 1 Velocity Points for every $2 spent
- Only 44 interest free days, compared to many of the other cards which have 55 interest free days
Overall
It's fantastic to have Virgin Money back offering credit cards in the Australian market. The Virgin Flyer is a stand-out direct earn credit card for the Velocity Rewards program
The Virgin Flyer credit card allows card holders to not only save money, but it can also be used on Virgin flights.
This card offers great value for people who love to travel. Read on to find out all about this innovative Virgin credit card.
Interest Rates, Fees & Charges
| Balance Transfer Rate |  |
1.9% p.a. for 12 months |
|---|---|---|
| Interest Rate on Purchases | |
20.99% p.a. |
| Annual Fee | |
$50 (for first year thereafter $99) |
| Interest Free Period | |
up to 44 days |
| Cash Advance Rate | |
20.99% p.a. |
| Card Type | |
Standard |
| Minimum Income Requirement | |
$35,000 p.a. |
| Credit Card Type | |
Visa |
| Rewards Program | |
Yes |
| Additional Cardholder Fee | |
$39 p.a. |
Virgin Flyer Credit Card Benefits
Virgin uses what are called Velocity Rewards in order to reward its card holders. Velocity Rewards is the award-winning loyalty program of Virgin and it allows you to earn points with each Virgin Credit Card purchase. The more points you have, the more money you’ll save. You can use Velocity Rewards on international and domestic flights to over 400 destinations, various accommodations as well as online shopping.
Virgin Flyer credit card holders will earn 1 Velocity Point for every $1 spent on the card up to $1500 per month, and then card holders get 1 Velocity Point for every $2 they spend.
Plus when you buy a Virgin Australia domestic seat on your Virgin Flyer Credit Card they’ll give you a complimentary seat on the same flight up to 4 times every year! You’ll just need to cover the credit card booking fees. Flights subject to availability, conditions apply*.
Other Benefits
Cardholders can also enjoy the following additional benefits:
- Access to exclusive Virgin offers and discounts
- Choice of 3 card colours
- Fraudshield protection
- Zero Liability guarantee
- Option to obtain CreditShield Edge
- Concierge service with 24/7 customer service
Points
- The Virgin Flyer credit card allows cardholders to earn Velocity points by spending on the card.
- Velocity is the Virgin loyalty program.
- These Velocity points can then be redeemed for flights on Virgin Australia, V Australia, Pacific Blue or any of the Virgin partner airlines, including international airlines which fly to over 400 destinations worldwide.
- The points can also be redeemed for other rewards such as merchandise, shopping vouchers and more.
When it comes to redeeming your points for flights, you can rest assured that there are no blackout periods. You can redeem points for any flight you want at any time you choose. However, remember that it is hard to get a last minute booking during peak travel seasons, so book your flight well ahead of time.
Complimentary Flights
Buy a Virgin Australia domestic seat and you will receive a complimentary flight up to 4 times every year. You just need to cover the credit card booking fees.
About Virgin Money
The Virgin credit card is being offered by Virgin Money, which is the financial services arm of the Virgin Group. Virgin Money was established in Australia in 2003, and has the aim of being a transparent and honest financial services company. They hope to introduce greater customer fairness and competitiveness in the Australian financial services sector.
Virgin Money is focusing on offering great deals and great customer service. The other financial products of Virgin Money include savings accounts, superannuation, car insurance and more.
This Virgin Flyer credit card is a great offer which you really don’t want to miss out on.
Card Security
Virgin credit card holders can be rest assured that their money is safe because the Virgin Flyer is alarmed and ready. All card holders automatically qualify for Fraudshield, which detects irregular transactions and flags them for further review. If you didn’t make the purchases, you’re not liable under Visa’s Zero Liability policy.
Card holders also receive advanced online security, the ability to pick up replacement cards with no fuss or long waiting times and customer service representatives are always standing by for whenever you need it.
The best part about the Virgin Flyer credit card is the fact that it comes with state of the art chip technology. That means tracking fraudulent purchases will be easier, and this should make card holders feel good that their interests are being looked after.
The Application Process
To apply for the Virgin credit card, the potential card holder must be over 18 years of age, earn more than $40,000 per year, be a permanent Australian resident and have a good credit rating.
Then, the potential card holder needs only pick from three different styles of card: Black, red and white.
Before applying, either online or over the phone, potential card holders should ensure they have all income and expense information ready, all account details of any balance transfer requests, a driver’s license if applicable, and the person’s Velocity Membership number if they have one.
With so many features, discounts on Virgin flights, and complete security, this is one card that is sure to take off.
Save on Virgin Flights
New Virgin credit cards allow you to earn Velocity Points that can be used towards Virgin flights. Card holders earn 1 Velocity Point for every $1 spent on their New Virgin Flyer cards up to $1500 per month, and then card holders receive 1 Velocity Point for every $2. You can redeem your points for some great rewards, including flights, accommodation, car hire and much more.
Security Features
When it comes to security, the New Virgin Flyer credit card assures customers their cards will be safe around the clock. Customers get Fraudshield, which will automatically detect any purchases that seem out of place, they’ll get Visa’s Zero Liability protection, which prevents customers from having to pay for purchases that aren’t theirs, and advanced online security.
In case a card is lost or stolen, customers can get a quick replacement with no fuss, and customer service is available all the time, twenty four hours per day, seven days per week.
But it’s the state of the art chip technology that is really the heart of the New Virgin credit card’s security. With so many features, discounts on flights, and high tech security, this card is an option for any customer who loves to fly on Virgin airlines.
Read the Virgin Flyer Credit Card terms and conditions.
| Minimum Income | $35,000 | |
|---|---|---|
| Minimum Age | 18 years of age | |
| Available to Temporary Residents | No | |
| Credit Rating Requirement | Good | |
| Min Credit Limit | $6,000 | |
| Max Credit Limit | $100,000 |
| Annual Fee | $50 p.a. | |
|---|---|---|
| Balance Transfer Fee | 0.00% | |
| Minimum Repayment | 2.00% | |
| Interest Charged From | Purchase Date | |
| Late Payment Fee | $10.00 | |
| Over Limit Fee | $40 | |
| Foreign Currency Conversion Fee | 3.30% | |
| Gambling Transactions Allowed | No | |
| Gambling Transactions Interest Rate | 0.00% |
| Rewards Points per Dollar | 1 Point(s) | |
|---|---|---|
| Points needed for Syd/Mel Return Flight | 15000 | |
| Points needed for $100 Voucher | 13500 |
Are the free flights available from and within WA?
Hi Todd
Thanks for your comment. The flight offer is for up to 4 flight segments per year and is defined as a non-stop flight. e.g. a flight from Brisbane to Melbourne, with a Sydney stopover will be considered as 2 flight segments, Bris ? Syd then Syd ? Melb
The terms and conditions don’t have any restrictions saying that the flights aren’t available from and within WA. The airport however would have to have Virgin Australia flights available.
Cheers
Jeremy
Why is there an intro interest rate on purchases But also and interest free period? I don’t understand how that works.
In the application process text minimum income is $50,000 but in two other places it states minimum income $40,000.
Could you clarify which it is?
Hi,
With the Virgin Flyer Credit Card, is this linked to a normal bank account? If so, is internet banking available.
Thanks,
Tom.
Hi Tracey
Thanks for your comment
The minimum income for the Virgin Flyer credit card is $40,000 p.a.
Cheers
Jeremy
Hi,
Just wondering, if you are a student do you get any additional offers such as an annual fee waiver?
Hi Jo
Currently there is no benefits for being a student when applying for the Virgin Flyer
Cheers
Jeremy
so the nine months are any time after you activate your card or, there is a set date on when the interest free period ends..?
Hi Dany
Thanks for your comment
Here is the relevant information you need from the terms and conditions:
“The balance transfer interest rate applies to balances transferred with this offer at point of application, for the period shown. To be eligible for this balance transfer offer, you need to apply by 31 July 2011. Transferred balances are repaid first during this period. At the end of the balance transfer period, interest rate on any outstanding transferred balance will revert to the interest rate for cash advances”
Cheers
Jeremy
what is the expire on the fly POINTS?
can you wait and wait to accumulate more points?
Hi Maria
Thanks for your question
As long as you continue to occasionally earn or redeem Velocity Points, your Velocity membership never closes and your Points balance will never expire. If you don’t earn or redeem Velocity Points in a three-year period, your Account will become inactive and your membership and Points balance may be terminated.
Yes – you can choose to keep the points in your Velocity Rewards account and continue earning more points.
Cheers
Jeremy
Hi, I am not a Permanent Resident in Australia. But I am resident in 457 work visa since 2008. Am I eligible?
Thanks.
what fees are there for zero percent transfers?
can you fly non stop brisbane -perth
Hi Betty
According to the Virgin Australia website, you can fly direct from Brisbane to Perth non-stop. There are some flights which fly via Sydney also.
Cheers
Jeremy
how many points do you need to book a flight and where do i make my payments on the card in adelaide ta
If I make a balance transfer of $9000.00 how do I go about it. I am employed and earn > $40,000 per annum.
Hi, is it too late to apply for the 0% interest on balance transfer now since it’s August already? Thanks.
Hi Eileen
Thanks for your question
This offer has been extended to the 30th September 2011
Cheers
Jeremy
Hi Rose
Thanks for your question
When applying for the credit card, there is a section specifically for doing a balance transfer where you outline your existing credit card details and balances. The bank will then either give you a cheque to pay off those balances with each provider, or pay each provider directly.
Cheers,
Jeremy
Hi Deb
Thanks for your question
To book a flight, it really depends on the origin and destination. You can use the points calculator on the Velocity Rewards website to calculate the required amount of points.
Bills are payable with either a Funds Transfer (from another bank account), by Direct Debit Auto Pay, Cheque, via Bank@Post at an Australia Post office or via BPay from any other suitable bank account that you have.
Cheers,
Jeremy
Hi Mary
Thanks for your comment
Balance transfers are charged at the balance transfer rate for balance transfers. Please keep in mind new purchases will still accrue interest charges during the balance transfer period
Cheers
Jeremy
Hi Anantha
Thanks for your comment.
It is best to speak to the Virgin Money customer service team regarding this question
Thanks
Jeremy
Hi, before I apply for this card it says you need to have your income details. What exact details will it ask me for in order to prove my income is over $40k? I work casual and my pay rate varies week to week.
Does this card offer a supplementary card for my wife?
Does the complimentary travel insurance cover all overseas medical emergencies and travel? If you have purchased tickets for overseas travel prior to getting the card, will you still be covered for the trip or do you have to purchase the tickets on the card to avail of the insurance?
What is the cost for an additional cardholder?
Hi Cara
The additional cardholder fee is $39 p.a.. You can have up to 4 additional cards on your account.
Cheers,
Jeremy
who are the virgin partner airlines I travel from Darwin to asia a fair bit
Cheers
Hi Scott
Thanks for your comment
Virgin Australia’s partner airlines include:
- Pacific Blue
- Polynesian Blue
- V Australia
- Etihad Airways
- Air New Zealand
- Delta Airlines
- Skywest
- Virgin Atlantic
- Virgin America
- Hawaiian Airlines
- Malaysia Airlines
- Singapore Airlines
- Airlines PNG
Cheers
Jeremy
Please describe the travel insurance component.
Hello, is there a minimum monthly spend / activity for this credit card
I want a card for my wife who is not working.
Can I get a supplementary card for her?
Can I get a card for my wife and also where are payments made.
Is their a charge to have a Virgin Credit Card
Hi Maree
Thanks for your question. The Virgin Flyer Credit Card has an annual fee of $99 p.a.
Cheers,
Jeremy
Hi Rob
Yes you can – The additional cardholder fee is $39 p.a.. You can have up to 4 additional cards on your account.
Virgin Money offer the following card repayment methods:
- Direct Debit Auto Pay
- BPAY®
- Cheque
- Payment at Australia Post using cash or EFTPOS
Cheers
Jeremy
Hi Jeremy,
Does the interest free period for purchases apply to overseas transactions? Will there be a currency conversion fee?
Thanks,
Brenton
Why is this and several other credit card websites promoting 0% interest on cash advances for 6 months until 31st December 2011. Then when you ring up not true and never has been.
Hi Susan,
Thanks for the comment.
The Virgin Flyer Credit Card is offering a 0% p.a. for 6 months interest rate on cash advances exclusively online.
Point 6 in the terms and conditions states: 6. The 0% p.a. interest rate applies for the first 6 months on purchases, cash advances and balance transfers.
I have confirmed this with Virgin Money and this is definitely the case should you apply for the Virgin Flyer Credit Card via our website.
Cheers,
Jeremy
Hi Brenton
I have confirmed that the 0% purchase rate offer applies to overseas transactions.
There is a Foreign Currency Exchange Fee for Visa transactions of 3.3%. When you use your card overseas, a foreign currency exchange fee is charged on all retail and cash transactions that are converted into Australian dollars. On your statement, you will see overseas transactions converted to the Australian dollar value and including the fees as one single transaction.
Cheers
Jeremy
The application asks for time with employer but I’ve just started with a new employer. Will this affect the application?
Hi Joanne
Employment history is certainly taken in to account in the credit card application process.
Cheers
Jeremy
can i use the cash advance to pay a personal loan?
Hi
I have two credit cards I want to transfer from to this one. Approximately $3,500 in debt, if I am unable to pay off the $3,500 in six months, do I pay the interest on this total amount or the outstanding amount.
Hi Kim
At the end of a balance transfer period, the interest rate reverts to the cash advance rate which is applied to the outstanding balance.
Cheers
Jeremy
G’day,
Is the complimentary travel insurance domestic only or international? There was no further info on the Virgin Money website about this, unless you started your application for the card… not good.
Hi
Our company is looking for a new credit card with that offers free & discounted flights outside Aust. We spend about $50-$60k on the credit card & looking to increase it. Also employee credit cards controlled by the main one, and also earns points for free flights. What’s the best no. to contact you? We have quite specific needs. Thanks
Hi Jeanette,
What you’re looking for is a business credit card that is coupled with a rewards program to take advantage of your company spending. There are quite a few out there tailored to specific needs; however, a card like the American Express Platinum Credit Card offers supplementary cards to your employees at no cost has no spend / credit limit. Please check our business credit card comparison page for further information. – http://www.creditcardfinder.com.au/business-credit-cards
Cheers
Jeremy
Hi Paul,
Thanks for your question. The terms and conditions set out the guidelines for complimentary international travel insurance, transit accident insurance and interstate flight inconvenience insurance. Interstate Flight Inconvenience Insurance and Transit Accident Insurance cover you and your family for things like missed flights and lost luggage etc. when in a domestic terminal, while the international cover includes your entire overseas trip. Please check the fine print by following the terms and conditions link at the bottom of the page for further information or don’t hesitate to give Virgin a call for clarification on certain points. Hope this had helped. Cheers.
Jeremy
Hi
Can you use any reward points earned to pay the annual fee + any additional card holder fees?
Thanks
Hi Sarah,
Yes you may providing the loan is less than your maximum credit limit, but beware of the interest rate charged on cash advances as it is very high. Generally speaking, you should avoid cash advances as they are very costly. Thanks.
Cheers,
Jeremy
Can you have a joint account on one of these cards? Two of us want to share one.
Hi Susan,
Your income details are basically what you earn, your employers name and address and phone number. They will also ask you what you spend and what you owe and own too. You will probably have to provide your last few payslips via fax or email as proof of income once the application has been completed. They use this information to determine how much credit should be made available to you. Hope this helps.
Cheers
Jeremy
With the Virgin Flyer Card, can you transfer balances from a personal loan with another institution, as opposed to from a credit card?
Hi Andy,
Virgin do allow you to bring the balance of a personal loan to their credit cards. Citibank also offer this feature. Thanks for your question.
Cheers
Jeremy
Hi Sarah,
If you have two people that would like to share a Virgin Flyer Credit Card you are able to have up to four supplementary card holders with this card. This is not the same as a joint account but spending across all cards will go towards earning points on the one account. The supplementary card holders will not be able to make changes to the account but are authorised to make purchases. Cheers.
Jeremy
Hi Shane,
Velocity Rewards can be redeemed to pay for flights or flight upgrades, car hire, accommodation, travel and entertainment, shopping and chartable donations. You are not able to use the points to pay for the card’s annual fee of any additional card holder fees. Thanks for the question.
Cheers
Jeremy
Hi Chris,
Yes the Virgin Flyer Credit Card offers an additional card holder at $39. Thanks.
Cheers
Jeremy
How many points are required to purchase ONE kilometre of air travel? Thanks.
Hi Cara,
Thanks for the question. Please refer to the range of exemptions listed on page 19 onwards of the Virgin Flyer Credit Card terms and conditions – https://my.virginmoney.com.au/global_docs/pdf/CreditCard_Insurance.pdf – In order to be covered by the complimentary international travel insurance you must pay for the flight using your credit card. Thanks.
Cheers,
Jeremy
Hi David,
Please refer to the terms an conditions for comprehensive details about the complimentary travel insurance, thanks.
Cheers,
Jeremy
Hi Frank,
There is no minimum monthly spend, thanks.
Cheers,
Jeremy
Hi,
Thanks for your question. We couldn’t find the exact conversion because miles are calculated in blocks on the Velocity Rewards website. A flight between Sydney and Melbourne is 456 miles and requires 6900 rewards for an economy seat. There are a host of other airlines that act as Virgin partners that all have different standards for calculating the milage value of their rewards. Cheers.
Jeremy
why is it so hard to get a virgin credit card statement ? I have to ring some place very far away from Australia to get an answer that apologizes for this BUT does not improve. Getting same online – guess that is easier than flying without wings. There has to be a way of getting a statement easier.
i fly from sydney to perth and back a lot. are the complimentary seats available for this route?
are there any restrictions on domestic flights with in australia?
Hi Justin,
The Virgin Flyer and High-Flyer cards offer four ‘buy one get on free’ domestic flights within Australian every year. You will need to cover the credit card booking fees and the available seats are the Saver, Flexi, and Premium fare classes and not sale fares. The offer is also restricted by seat availability, the Primary Cardholder must always be one of the Guests travelling on the booking, bookings must be made a minimum of 21 days in advance of travel, the two people must be travelling together and you must book over the phone and not over the internet. For a full list of restrictions, refer to the terms and conditions found here
Cheers
Jeremy
Hi,
Thanks for the question. We found this on the Virgin Flyer Card website: “We send you a monthly statement or email you a reminder to view your statement online if you’ve used your card or maintained a balance during the previous month. But if you require another copy posted to you, you’ll need to pay $7 per statement. It’s so easy to avoid this fee, simply log on to your account at my.virginmoney.com.au, where you can view and download your statements at no charge.” We hope this has helped.
Cheers,
Jeremy
Hello,
I would like to apply to for your Virgin flyer credit card. I have had an American Express card through my fathers card for 4 years and have always paid it off. Last year I earnt $28000. Is it possible for me to apply for this credit card.
Kind Regards,
Kate
Can the card be in joint names, and therefor joint income requirements?
I have made a purchase an interest free period on a credit card, if i was to transfer to your card, would i be looking at extra fees from the other card company.
Please email me as i am wanting to change credit card companies.
How and where can I make repayments on the card if approved?
Hi, with the balance transfer offer, do you have to close the previous credit card or can you keep both going if your income supports it?
Is there any complimentary travel insurance included
Hi,
Thanks for your question. The Virgin Flyer and Virgin High Flyer credit cards do not allow joint account holders with equal access to things like raising and lowering the credit limit and closing the account. Both cards do allow up to four additional card holders that may accrue points for the one account. Cheers.
Jeremy
Hi Kate,
This shouldn’t be an issue, please check the review page to be redirected to a secure Virgin Flyer application page.
Cheers
Jeremy
Hi,
There is currently no fee from Virgin for performing a balance transfer to one of their cards. Cheers.
Jeremy
Hi,
The Virgin credit cards can be paid through online banking or over the phone thanks for your question.
Cheers,
Jeremy
I wish I could get my statement on line – I’m told its easy ! But it is not. Surely there has to be a way of doing this with little trouble. I have registered etc AND have received an email to tell me that my statement is available – but no its not. The phone in service is not too good either.
S Jourdan
Hi,
Unfortunately, the Virgin Flyer does not comes with complimentary travel insurance, this is a however a feature that is offered with the Virgin High-Flyer. Cheers.
Jeremy
Hi,
Thanks for the question. You do not have to close the account once you have performed a balance transfer, however it is always a good idea to do so to avoid the temptation of spending on your old card. Cheers.
Jeremy
i am currently a virgin flyer cardholder. the 6mth interest free period is about to expire on my card. i would like to take advantage of this offer of 1.9% int for 9mths. i am hoping that current customers are not ineligible as I would hope that virgin is th etype of company that rewards loyalty. Can you tell me how I would go about applying for this current offer.
Hi Tina,
Thanks for the question. A balance transfer taking advantage of the low introductory rate of interest is available to new customers only. In addition, it is not possible to do a balance transfer from an existing Virgin credit card to a new Virgin credit card. Cheers.
Jeremy