Your requirement notwithstanding, Western City Credit Union might have just the credit card you’ve been looking for.
Western City Credit Union’s history dates back to 1965, when it began operations as CMA Employees Credit Union. A merger between CMA Employees Credit Union and MM Employees Credit Union in 1989 gave birth to the name, C & M Credit Union. By 1995, this credit union started offering membership to include communities in Liverpool, Fairfield, Campbelltown, Camden, and Holroyd, and it changed its name to Western City Credit Union. Western City CU became a part of the Community Alliance Credit Union Limited in 2006, and this alliance boasts of around 42,000 members and in excess of $450 million in assets. While the Community Alliance Credit Union Limited has 11 branches in all, Western City CU has two – its head office in Wollongong and a branch in Campbelltown.
Comparison of Western City Credit Union Credit Cards
Types of credit cards offered by Western City CU
Given that not everyone wants the same type of credit card, Western City CU gives its members the ability to choose one in accordance to their needs.
Platinum credit cards
Platinum cards tend to charge higher interest rates when compared to their low rate counterparts, but they come with a number of extras. The Western City CU Platinum MasterCard enables you to earn and redeem reward points through the Card Services Rewards Program. It gives you access to a 24/7 platinum concierge service, and offers a number of complimentary insurance covers. This card offers up to 55 interest free days on purchases and comes with a special p.a. rate for months on balance transfers and purchases.
Benefits of getting a Western City Credit Union credit cards
When you deal with a credit union you can look forward to multiple benefits, and dealing with Western City CU is no different. As a Western City CU MasterCard cardholder you can look forward to the following benefits.
Platinum concierge service
If you get the Platinum MasterCard you get access to a round-the-clock concierge service. You can turn to this service to reserve tables at restaurants, to book hotel rooms and flight tickets, to buy and deliver gifts, to buy tickets to different kinds of events, and for business related assistance.
Free insurance covers
Purchase cover insurance and guaranteed pricing scheme offer protection to, both, platinum and low rate cardholders. With the platinum card, you also get complimentary interstate flight inconvenience insurance, international travel insurance, and transit accident insurance.
Your new MasterCard comes with an embedded microchip, and this offers more protection when compared to magnetic strips. Fraudshield is in place to detect irregular transactions, and upon the detection of any such transaction you get a phone call immediately. With PayPass technology being a part of your card, you can make contactless payments for purchases under $100.Back to top
Applying for a Western City CU credit card
You can apply by visiting a Western City CU branch, and you can begin the process over the phone. You can apply online, and to do so simply click on the ‘Go to Site’ button next to details of the card in question. Take time to establish if you meet the following application criteria.
- You’re at least 18 years old
- You’re a permanent resident of Australia
- You don’t have poor credit history
- You have a valid email address
- To apply for the low rate card you should earn at least $25,000 p.a.
- To apply for the platinum rate card you should earn at least $30,000 p.a.
While the application does not take much time to complete, it requires that you part with a host of information, which includes the following:
- About you. Provide your complete name, date of birth, nationality, marital status, number of dependents, driver’s license number, and name and contact details of a relative or friend who does not share the same residential address.
- Contact details. Provide your residential address, residential status, time you’ve lived there, phone number, and email address.
- Job. Select your occupation and industry, and provide your employer’s name and contact details along with time spent with current employer.
- Income and expenses. Income refers to income from all sources. Expenses include rent, school fees, utility bill payments, transportation costs, and so on. You also have to provide certain details about all your existing debts, which include loans, cards, and overdrafts.
What happens next?
Since your MasterCard application goes to Card Services for review and approval, you can expect a Card Service rep to contact you for additional information. You can play a part in hastening the process by informing your employer’s payroll department of an imminent income verification call. New Western City CU members have to go through an identity verification process, which is a legal requirement.Back to top
Frequently asked questions
You can find answers to most common questions about Western City CU credit cards here, and if you don’t find an answer to any particular question you can use the form at the end of this page to ask.
How much time does it take to complete the online application?
With access to all the required information, you can complete the online application in a matter of minutes.
Can I find out about my application’s status?
Upon completing your application you receive an Application ID. You can use this ID to check your application’s status online, or you can call Card Services on 1300 135 538.
How can I make repayments towards my Western City CU credit card?
To do away with having to remember making payments each month, you can choose to set up automatic repayments using just about any savings or transaction account from an Australian financial institution. You can make payments via Western City CU’s online and phone banking platforms, you can mail cheques, and you can also make payments by visiting a Western City CU branch.
What happens to the introductory rate at the end of the promotional period?
With the low rate card and platinum cards, outstanding balances from balance transfers attract the given card’s cash advance rate. Outstanding balances from purchases made using the platinum card start attracting the card’s purchase rate.
How do I earn reward points?
You earn reward points when you use your platinum card to make retail purchases. These can be in-store, over the phone, or online. Every dollar spent on eligible purchases earns 1.25 reward points.
How do I know how many points I have?
Your credit card statement keeps you posted on this front, and you can also check your points balance online or over the phone.
How many reward points can I earn?
As a platinum cardholder you can earn up to 100,000 reward points in every 12 months cycle.
How can I redeem my reward points?
Visiting the Card Services website gives you an easy way to redeem your accumulated reward points, and you can also redeem your points by calling Card Services on 1300 135 538.
What can I get for my reward points?
If you’re part of a frequent flyer program like Velocity, KrisFlyer, or Emirates Skywards, you can consider transferring your reward points to the same. To book flight tickets using your reward points you can turn to Take Flight. You can use your reward points in the form of cashback, to reduce your account’s balance or to pay your card’s annual fees. You also get various travel and store vouchers from which to choose.
Is there any limit on balance transfers?
Balance transfers cannot exceed 80% of your credit card’s limit.
Can I get an additional card?
You can get up to 4 additional cards for free, and you can apply online or over the phone.
What do I do to report a lost or stolen card?
You should immediately call Card Services on 1300 135 538.