Westpac Credit Card Customer Service Contact Numbers
Posted March 14th, 2010 and last modified May 10th, 2011
Need help with your credit card? Call the Westpac customer service hotline for any questions or problems.
Westpac Credit Card Customer Service Contact Numbers
If you’re a Westpac customer, then keeping a list of Westpac customer service phone numbers handy could be a great way to help protect your accounts. Whether you’re in Australia or overseas, Westpac have made it very easy to keep in touch when you need it most.
Westpac Customer Service Phone Numbers
Most people only think about calling their bank if a credit card is stolen or lost. While this is a very important time to call your bank, Westpac customer service can help you manage your accounts for many other reasons, too.
Featured Westpac Credit Card
The Westpac Low Rate credit card is available with your choice of a Visa or MasterCard. The Westpac Low Rate offers a low interest rate on both purchases and balance transfers, making it a genuine no-frills, low interest card.
- $45 annual fee
- 0% p.a. for 6 months (reverts to 13.49% p.a.) on purchases
- 0% p.a. for 6 months on balance transfers
- Cash Advance Rate of 21.49% p.a.
- 55 days interest free
24 Hour Customer Service
The Westpac customer service lines are open and available to help you with any problems or advice whenever you need it most. They understand that not everyone has the opportunity to call during the small window of banking business hours, so the customer service phone numbers are available to help you at a time that is convenient to you.
Westpac Phone Numbers For Lost or Stolen Cards
If your card is lost or stolen, then it’s important you call Westpac as soon as you can. Cancelling your card or alerting your lender to the possibility of fraudulent activity on your account could mean saving you a lot of hassle later. This can sometimes mean needing to call late at night or on weekends.
If you’re within Australia, the Westpac phone numbers to call for various card problems, assistance or enquiries are as follows:
- Platinum Cards: 1300 859 100
- Gold Cards: 1300 367 228
- GM Holden Card: 131 200
- All Other Cards: 1300 651 089
However, if you’re travelling overseas and you need to contact Westpac for a card problem, you can call the Westpac customer service line free, using their reverse charge call feature.
Call an international operator to call the number and book a reverse charge call from overseas:
- 61 2 9374 7082
The Westpac customer service department is authorised to help travellers overseas if their card is lost or stolen by allowing them to access up to $500. This Emergency Cash Advance amount is subject to your own card’s available credit limit.
Westpac prides itself on making sure customers have access to contact phone numbers and assistance at times when it’s convenient for the customer. If ever you find you need assistance with your card, keep a list of Westpac phone numbers handy. You never know when you might need it most.
Image source: Brisbane Inner West Chamber of Commerce
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