What Is The Coverage Of Credit Card Travel Insurance?

Information verified correct on September 30th, 2016
travel bags and airplane in the sky

A lot of consumers think that their travel insurance policy will protect them in all situations.

The plans are usually provided by your issuing bank as a benefit of owning and using a certain card. We say using because you need to book your transportation and accommodations using the plastic that offers the plan in order for it to be valid. However, even if you follow the rules and book everything with that plastic, there may still be situations when your cover might not work.

In order to make the most of these valuable benefits, you need to understand exactly what will and will not be covered. You must also understand all of the terms and conditions contained in your agreement so that any claim you make will be approved.

Credit Cards with Complimentary Travel Insurance

Rates last updated September 30th, 2016
Purchase rate (p.a.) Balance transfer rate (p.a.) Annual fee
HSBC Platinum Credit Card
Receive a full annual fee refund and save $149 if you meet the $6,000 spend requirement. Enjoy a balance transfer offer and platinum card benefits such as complimentary insurances and concierge services.
19.99% p.a. 0% p.a. for 15 months $149 p.a. Go to site More info
Virgin Australia Velocity Flyer Card - Balance Transfer Offer
Enjoy a 0% p.a. balance transfer offer for 18 months and also earn 2 bonus Velocity Points in the first 3 months on everyday spend.
20.74% p.a. 0% p.a. for 18 months $64 p.a. annual fee for the first year ($129 p.a. thereafter) Go to site More info
HSBC Platinum Qantas Credit Card
Receive 60,000 bonus Qantas Points on eligible spend within 3 months. Enjoy access to premium benefits and complimentary insurance.
19.99% p.a. $199 p.a. Go to site More info
Citi Qantas Signature Credit Card
Earn up to 50,000 bonus Qantas Points when you meet the spend requirement plus stay secured with a complimentary international travel insurance.
20.99% p.a. 0% p.a. for 6 months $199 p.a. annual fee for the first year ($395 p.a. thereafter) Go to site More info
ANZ Platinum Credit Card - Exclusive Offer
Receive $200 back when you spend $500 in the first 3 months. Also enjoy a $0 annual fee for the first year.
19.74% p.a. $0 p.a. annual fee for the first year ($87 p.a. thereafter) Go to site More info
American Express Platinum Edge Credit Card
Receive 10,000 Membership Rewards Bonus Points when you meet the minimum spend requirement. Enjoy 0% p.a. for 12 months on balance transfers and receive a complimentary Virgin Australia domestic economy return flight every year.
20.74% p.a. 0% p.a. for 12 months with 1% balance transfer fee $195 p.a. Go to site More info
Citi Rewards Credit Card - Platinum Card
Enjoy a reduced annual fee on the first year, 0% p.a. for 24 months balance transfer offer, Citi Reward Points on eligible spend, plus a complimentary travel insurance.
20.99% p.a. 0% p.a. for 24 months with 1.5% balance transfer fee $199 p.a. annual fee for the first year ($249 p.a. thereafter) Go to site More info
ANZ Rewards Travel Adventures card
Pay no overseas transaction fee on purchases and receive complimentary domestic return flight and lounge passes each year you hold the card when you spend $500 on eligible purchases within the first three months.
20.24% p.a. $225 p.a. Go to site More info
David Jones American Express Platinum Card - Qantas Rewards
Receive complimentary travel insurance when you use this card to book tickets for flights and earn 30,000 Qantas Points when you spend outside of store 3 times in the first month.
20.74% p.a. $295 p.a. Go to site More info
ANZ Frequent Flyer Black
Receive 75,000 bonus Qantas Points after your first eligible purchase is made within three months of card approval. Special privileges include complimentary travel insurance and concierge services.
19.99% p.a. $425 p.a. Go to site More info
Virgin Australia Velocity High Flyer Card - 30k Bonus Points offer
Receive 30,000 bonus Velocity Points and earn 1 Velocity Points per $1 spent. Receive an exclusive $129 Virgin Australia Gift Voucher and two complimentary Single Entry Virgin Australia domestic Lounge passes each year.
20.74% p.a. 0% p.a. for 6 months $144 p.a. annual fee for the first year ($289 p.a. thereafter) Go to site More info
American Express Qantas Premium Card
Earn as much as 30,000 bonus Qantas Points when you meet the minimum spend requirement. Enjoy frequent flyer benefits including uncapped Qantas Points per $1 spent, complimentary travel insurance and Qantas Club lounge invitations.
20.74% p.a. 0% p.a. for 12 months with 1% balance transfer fee $249 p.a. Go to site More info
ANZ Low Rate Platinum Credit Card
A low interest rate on purchase with up to 55 days interest free. Cardholders are also covered for emergency medical and dental care while traveling overseas, and travel cancellations or lost luggage while travelling inside of Australia.
13.49% p.a. 0% p.a. for 18 months with 3% balance transfer fee $99 p.a. Go to site More info
American Express Platinum Card
Receive 80,000 Membership Rewards Bonus Points when you meet the minimum spend requirement and earn up to 3 points per dollar spent. Gain access to travel insurance, $300 Platinum Travel Credit every year and access to 800 VIP airport lounges.
$1,200 p.a. Go to site More info
NAB Velocity Rewards Premium Card
0% p.a. on purchases and balance transfers for 15 months and 20,000 bonus Velocity Points when you make an everyday purchase in the first 90 days of opening your account. You gain both Visa and American Express cards which are linked to one single account and annual fee.
0% p.a. for 15 months (reverts to 19.99% p.a.) 0% p.a. for 15 months with a one off 2% balance transfer fee $150 p.a. Go to site More info
American Express Velocity Platinum Card
Enjoy up to 50,000 bonus Velocity Points when you meet the minimum required spend and earn up to 3 rewards points per dollar spent. Also receive a complimentary return flight every year.
20.74% p.a. 0% p.a. for 12 months with 1% balance transfer fee $349 p.a. Go to site More info
ANZ Rewards Black Credit Card
Earn 75,000 Reward Points after your first eligible purchase within the first three months. Up to 3 reward points per dollar spent and unlimited access to airport lounges with complimentary travel insurance.
18.79% p.a. $375 p.a. Go to site More info
Citi Rewards Platinum Card - Cashback Offer
Earn $250 cashback on eligible spend, plus enjoy 0% p.a. balance transfer offer for 12 months, discounted annual fees for the life of the card and a complimentary travel insurance.
20.99% p.a. 0% p.a. for 12 months $99 p.a. annual fee for the first year ($199 p.a. thereafter) Go to site More info
American Express Explorer Credit Card
Receive 100,000 Membership Rewards Bonus Points on eligible spend within the first 2 months of Card Membership. Also enjoy a $400 travel voucher and two complimentary airline passes per year.
20.74% p.a. 0% p.a. for 12 months with 1% balance transfer fee $395 p.a. Go to site More info
Commonwealth Bank Business Platinum Awards credit card
Earn up to 3 Awards points per dollar spent, enjoy complimentary insurances and $0 annual fee for the first year.
20.74% p.a. $0 p.a. annual fee for the first year ($300 p.a. thereafter) Go to site More info
ANZ Platinum Credit Card
Enjoy platinum card benefits with $0 annual fee in the first year and complimentary overseas travel and medical insurance.
19.74% p.a. 0% p.a. for 18 months with 3% balance transfer fee $0 p.a. annual fee for the first year ($87 p.a. thereafter) Go to site More info

Travel Insurance Policy Benefits

  • Cancellations

    You have probably read that you are protected in the event you have to cancel your trip. While you may be able to get a refund from your plan, it will only be for certain situations. You cannot simply cancel your trip at the last minute because you do not want to go or because you forgot to ask for the time off work. Usually, you will only be able to make a claim if you have to cancel because of an illness, a court subpoena, lost documents, or a natural disaster. You will also not be able to get a claim approved if there was a chance you knew the event was going to occur. For example, if you knew there was a possibility your grandmother would pass away, but planned a trip anyway, your claim will likely be denied. Regardless of what happens, you should first try to get your money back from the airline and hotel before you file a claim.

  • Medical coverage

    When you travel abroad, you may use the coverage of travel insurance to pay for emergency medical treatment. Usually the coverage is unlimited as long as the illness occurred while you were overseas. If you have a condition prior to leaving that you think may be an issue while you are away, you should check to see if those potential costs can be pre-approved. Whenever you make a claim, you must provide proof that you dealt with a medical professional.

  • Personal property

    Some plans will cover the loss or damage of personal property up to a certain amount. Usually there is one amount for a single person and then a set amount for a family. There may also be limits on how much you can claim for certain items. For example, if you lost your $2,000 camera, you may only be able to make a claim for the maximum benefit of $1,000

Credit cards offer these plans as another way to lure you into doing business with them. Even though they might not protect you from every possible problem, they are still quite valuable, especially because they are complimentary. Travel insurance is once scheme that can really save you loads of cash in the long run.

If you want to compare other credit cards which offer the same features, have a look at our Gold and Platinum Credit Cards comparison guide.

Learn more and compare Gold and Platinum Credit Cards here

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Jeremy Cabral

Dedicated to helping Australians find a better deal.

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12 Responses to What Is The Coverage Of Credit Card Travel Insurance?

  1. Default Gravatar
    Danny | February 1, 2015

    Hi. Does the ANZ Black rewards card travel insurance cover snowboarding? It doesn’t rule it out or in the policy document.

    • Staff
      Jonathan | February 2, 2015

      Hi Danny, thanks for your inquiry!

      In this case even though the full terms and conditions does not exclude the category or activity of snowboarding it would be best to contact ANZ directly to ensure you are covered. Please see our guide for ski travel insurance options on this guide to ski travel insurance.

      I hope this helps!

      Cheers,

      Jonathan

  2. Default Gravatar
    Graham | October 30, 2013

    Hi, I have a commonwealth Platinum awards card. The policy states that they will pay my expenses provided the injury was caused by a sudden physical force. I am heading overseas (USA) to snowboard for the winter. Is it safe to assume that this clause will cover my actions? All the travel insurance I have done in the past has actually outlined which sporting activities are covered and which aren’t – which has me a little worried about this one. Thanks.

    • Staff
      Jacob | October 31, 2013

      Hi Graham.

      Thanks for your question.

      You’re not covered for off-piste snowboarding. Stick to the runs and you will be O.k. You can find more information about this in the policy booklet. I’ve sent it to your email.

      Cheers.

  3. Default Gravatar
    Diane. | May 30, 2013

    Hi. I have a HSBC platinum credit card. I booked a flight to Australia for me and a baby under 1 (taxes only). Will we both be covered for medical in the states or should I take out additional insurance as America can be problematic with medical bills? Diane.

    • Staff
      Jacob | May 31, 2013

      Hi Diane. Thanks for your question. Under the HSBC Platinum Credit Card complimentary international insurance policy, dependent children are covered when they’re travelling with you overseas. Please have a look at the policy document, I’ve sent it to you email. Jacob.

  4. Default Gravatar
    Julie | April 8, 2013

    I would like to make a claim for a cancellation to an overseas holiday that resulted in October 2012 due to the passing of my mother. Is someone able to advised me of the process to make this claim? Thank you for your help.

    Julie Keene

    • Staff
      Jacob | April 9, 2013

      Hi Julie. Thanks for your question. The claims procedure will depend on who the insurance provider is. For instance, Zurich provide credit card travel insurance for Commonwealth Bank. What card do you have? Let us know and we can give you information on how to proceed. Jacob.

  5. Default Gravatar
    Amanda | March 22, 2013

    I live in Australia and am planning a trip in Australia. All flights paid for on Westpac Visa. Am I covered for rental car excess with the Visa card insurance.

    • Staff
      Jacob | March 23, 2013

      Hi Amanda. Thanks for your question Car excess cover is not included with Westpac credit cards. ANZ credit cards do however have this feature included with their platinum credit card.

  6. Default Gravatar
    Elaine | July 26, 2012

    Is downhill skiing in America (Colorado and Alaska) covered by this travel insurance on a platinum card with Westpac

    • Staff
      Jacob | August 1, 2012

      Hi Elaine. Good question. The complimentary travel insurance offered on Westpac platinum credit cards covers snowboarding and skiing for leisure purposes, but not for competitive skiing or tobogganing. For more information check out the policy here: Thanks for your question.

Credit Cards Comparison

Rates last updated September 30th, 2016
Purchase rate (p.a.) Balance transfer rate (p.a.) Annual fee
Virgin Australia Velocity Flyer Card - Balance Transfer Offer
Enjoy a 0% p.a. balance transfer offer for 18 months and also earn 2 bonus Velocity Points in the first 3 months on everyday spend.
20.74% p.a. 0% p.a. for 18 months $64 p.a. annual fee for the first year ($129 p.a. thereafter) Go to site More info
ME Bank frank Credit Card
Enjoy a low and consistent interest rate on purchases and cash advances, combined with no annual fee.
11.99% p.a. $0 p.a. Go to site More info
HSBC Platinum Credit Card
Receive a full annual fee refund and save $149 if you meet the $6,000 spend requirement. Enjoy a balance transfer offer and platinum card benefits such as complimentary insurances and concierge services.
19.99% p.a. 0% p.a. for 15 months $149 p.a. Go to site More info

* The credit card offers compared on this page are chosen from a range of credit cards CreditCardFinder.com.au has access to track details from and is not representative of all the products available in the market. Products are displayed in no particular order or ranking. The use of terms 'Best' and 'Top' are not product ratings and are subject to our disclaimer. You should consider seeking independent financial advice and consider your own personal financial circumstances when comparing cards.

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