Where does my money go? Interchange fees explained

Posted June 12th, 2012 and last modified August 14th, 2013
fuel guage

Ever wondered about the fees and charges that get added to your transaction when you make a purchase with your credit card? Well, they’re interchange fees, and they’re the fee that banks charge for using their credit cards.

In 2013, the Reserve Bank of Australia’s reforms to credit card surcharges were introduced. They were designed to end the practice of excessive surcharges for paying by credit card. From 18 March, Visa and MasterCard are limited to the surcharges retailers are permitted to charge shoppers to the reasonable cost determined by the RBA.

There are guidelines for what is to be considered a reasonable cost, but it marks a another step towards finishing the work begun in 2003. It was then decided that card schemes like Visa and MasterCard should set their own interchange fees for different card categories, provided they met an average price weighting at specific dates of review.

The 2003 reforms had implications for cardholders that extended beyond charges at the point of sale. Banks and other institutions took it upon themselves to promote products that earn them more money and the industry cut back on the bells and whistles, like rewards, that encourage people to spend in the first place.

The average merchant service fees for 2013 | by RBA:

For a $100 purchase, the average fee determined by the RBA to process the payments is;

  • $0.85 for Visa and Mastercard
  • $1.81 for American Express
  • $2.08 for Diners Club

It seems that for the banks the age old adage, every time a door is shut, a window is opened couldn’t be more true. What long term effect the most recent changes to credit card interchange fees will be, remains to be seen; however, according to the RBA’s March 2012 ‘Personal Credit Market in Australia’ report, in the ten years since the first tweaking of the interchange fee system, the brunt of the cost of using a credit card has been passed down the chain to the cardholder: here’s how.

Your rewards points are not going as far

According to the RBA, it now takes $6,000 more dollars to get the same value out of a rewards program than it did in 2003. The RBA puts this down to a loss in interchange fee revenue which for the most part was used to fund the rewards programs. And compounding the hit, annual fees have also jumped 20% in recent years too.

Rewards are worth less since 2003

The loss of value from rewards schemes - how much you have to spend for an average $100 return

There are now more types of interchange fees than ever

There has been in an increase in interchange fee categories since the RBA reforms. Between November 2006 and 2009, the number of interchange categories jumped by more than five times the original amount.
The RBA lets card schemes set interchange fees for different types of merchant and product categories.
The fees must be at or below a specific benchmark at certain dates when the categories are reviewed, but now the fees must be at the level of what the Visa and MasterCard consider to be the reasonable cost of a merchant accepting a credit card as a method of payment.

For a bit of background. MasterCard and Visa have established a number of interchange fee categories based on factors such as the type of account (e.g. consumer or commercial), the type of card (e.g. standard or premium), the type of merchant (e.g. government, charity or service station) and the type of transaction (e.g. chip, non-chip or contactless).

The result has been that although interchange categories for standard cards have been reduced, for premium and super-premium cards, they have increased. And banks have been all too keen to push these products.

Visa and MasterCard interchange fees

Visa and MasterCard interchange fee categories

Do you like going platinum? You’re going to pay for it whether you know it or not

In 2006, both MasterCard and Visa brought in a new interchange categories for their premium and platinum cards that have a higher fee than their standard cards, up to 1.3%. Lenders replied to this by issuing more cards that they could take a larger cut from. Between 2010 and 2011, the number of standard and gold card products went down, while platinum and super premium card products increased.

Take this example: You get a Platinum card in the mail to replace your current gold card. You don’t pay any extra annual fee, there’s a chance you’ll earn rewards faster and you get access to a range of premium benefits. It seems like a win-win, only it’s not that clear cut.

Both the MasterCard and Visa schemes attract an interchange fee of 1.10% of the value of the transaction for Platinum cards, more than double that of a standard card. The higher interchange fee is passed onto the merchant and then to yourself in the form of a merchant service fee and credit card surcharge fee.

This means that the upgrade in card, regardless of whether you asked for that card in the first place, is costing you more for every swipe. The question you have to ask yourself is: ‘are the extra benefits and features offered by platinum and super-premium cards justified by the extra cost of using your card?’

What can we do about it?

Well, there’s only so much you can do about it. Interchange fees are a cost that credit cards users have to bear in some way or another. You can; however, choose a card that has a lower interchange fee category. If you can bear holding a standard card, they are a good way to go.

American Express and Diners Club have no interchange fees as they deal directly with the buying and selling parties, but you will pay an extra 1% every time you use one of these cards.
You can also sit back and let the RBA do the dirty work for you. While the fees and charges associated with using the bank’s money are here to stay, the RBA is currently in the process of reviewing these laws again and cutting back on the fees and charges that customers and business will be faced with. The RBA expects a new regulatory framework for the fee associated with electronic payment figured out by 2014.

Jacob Joseph

Jacob is a writer and video journalist with finder.com.au. Credit cards, personal loans and savings accounts are his bread and butter, and he likes nothing more helping people understand the sometimes overly complex world of personal finance.

Was this content helpful to you? No  Yes

Ask a Question

Disclaimer: At finder.com.au we provide factual information and general advice. Before you make any decision about a product read the Product Disclosure Statement and consider your own circumstances to decide whether it is appropriate for you.
Rates and fees mentioned in comments are correct at the time of publication.
By submitting this question you agree to receive follow up emails related to finder.com.au and to create a user account where further replies to your questions will be sent.

Subscribe to our newsletter and get "The Ultimate Guide to Balance Transfers"

If You Like This Post...

Get all the latest deals, guides and tips in Finder's free bi-monthly email. Don't miss out - join the thousands who get it emailed!

We Respect Your Privacy

Credit Cards Comparison

Interest rate (p.a.) Balance transfer rate (p.a.) Annual fee Cash advance rate (p.a.)
American Express Qantas Discovery Card
American Express Qantas Discovery Card
Benefit from not ever having to pay an annual fee. Plus earn 1 Qantas Point per $1 spent on all your everyday purchases. 20.74% p.a. 0.99% p.a. for 6 months with 1% balance transfer fee $0 p.a. Apply Now For The American Express Qantas Discovery Card
Read More About The American Express Qantas Discovery Card
Westpac Low Rate Card
Westpac Low Rate Card
A low interest rate credit card with a low annual fee and long term balance transfer offer. 13.49% p.a. 0% p.a. for 14 months $45 p.a. 21.49% p.a. Apply Now For The Westpac Low Rate Card
Read More About The Westpac Low Rate Card
St.George Vertigo MasterCard
St.George Vertigo MasterCard
A low balance transfer rate and ongoing purchase rate. 13.24% p.a. 0% p.a. for 14 months $55 p.a. 21.49% p.a. Apply Now For The St.George Vertigo MasterCard
Read More About The St.George Vertigo MasterCard
Bankwest Breeze MasterCard
Bankwest Breeze MasterCard
Low ongoing purchase rate from Bankwest, with an introductory rate on balance transfers. 11.99% p.a. 0% p.a. for 13 months $59 p.a. 21.99% p.a. Apply Now For The Bankwest Breeze MasterCard
Read More About The Bankwest Breeze MasterCard
Citibank Clear Platinum Card
Citibank Clear Platinum Card
Low rate credit card offer with a low balance transfer rate. Also comes with platinum privileges and benefits. 12.99% p.a. 0% p.a. for 12 months $49 p.a. annual fee for the first year ($99 p.a. thereafter) 21.74% p.a. Apply Now For The Citibank Clear Platinum Card
Read More About The Citibank Clear Platinum Card

* The credit card offers compared on this page are chosen from a range of credit cards CreditCardFinder.com.au has access to track details from and is not representative of all the products available in the market. Products are displayed in no particular order or ranking. The use of terms 'Best' and 'Top' are not product ratings and are subject to our disclaimer. You should consider seeking independent financial advice and consider your own personal financial circumstances when comparing cards.

Ask a question