Woolworths Credit Card

Find out why Woolworths credit cards have been such a hit. Understand how you can earn rewards to use at the wide range of Woolworths Group stores

The Woolworths credit card, called the Woolworths Everyday Money™ credit card, is the first product offered by Everyday Money and it has proven to be very popular both with customers and industry commentators since it appeared. This is largely down to the rewards scheme that comes with the Woolworths credit card. The Woolworth’s Everyday Money™ credit card was awarded Money Magazine’s Best Innovative Product 2009, and the Canstar Cannex five-star rating for its rewards program, May 2009.

This product rewards cardholders with money back rewards, which will shave dollars off future purchases at Woolworths Group stores.

Woolworths also offer a card that rewards shopper with Qantas Points. You can compare the Woolworths Qantas Credit Card here.

Prepaid Credit Cards Comparison

Provider Details Card Issue Fee Load/Reload Fee Monthly Service Fee Apply

Woolworths Reloadable MasterCard
You have the choice of two fee options:

Option A – Monthly

Option B – Pay as you LOAD

$9.95 $0 Option A

$1 Option B

$1 Option A

$0 Option B


Woolworths Credit Card Overview

Earn up to 3.00 Rewards points per dollar spent

You earn points according to where you shop.

  • Earn 3.00 points for every dollar you spend on Woolworths Select products purchased at Woolworths Supermarkets, and Woolworths Mobile products purchased at Woolworths Supermarkets, Big W, Woolworths Liquor and BWS stores. This doesn’t include any purchases you make online;
  • 2.00 points per dollar spent for every other product purchased at Woolworths Group Stores (Woolworths Supermarkets, Big W, CALTEX, Woolworths co-branded fuel outlets, epump, Woolworths Liquor, Dan Murphy’s, BWS, Thomas Dux, Cellarmasters and participating Dick Smith Stores); and
  • 1.000 point per dollar can be earned on all other purchases made on your Woolworths credit card.

Every four months (you can also elect to redeem points once per year), if you have enough points, you automatically receive a shopping card to spend at any participating Woolworths group stores. These include:

  • Woolworths and Safeway Supermarkets;
  • Caltex Woolworths/Safeway co-branded fuel outlets;
  • Big W;
  • Dick Smith Electronics;
  • Dick Smith PowerHouse;
  • Tandy;
  • Thomas Dux Grocers; and
  • and Dan Murphy’s.

You also benefit from being able to pay for fuel at the pump with epump#, exclusive to Everyday Money customers. You have 90 days to use the card before it expires. There is no points capping with the Woolworths Everyday Rewards scheme.

If a retail rewards credit card suits the way you shop, then the Woolworths Everyday Money credit card may be the right choice for you.

# epump is available to Everyday Money credit cardholders only. epump is only available at participating CALTEX WOOLWORTHS/SAFEWAY co-branded fuel outlets and is not available in Tasmania. Some fuel outlets may not offer epump facilities on all fuel types.

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  • Woolworths Qantas Credit Card Review & Application

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  • Woolworths Credit Card Review – Earn rewards points on your everyday purchases

    Every once in a while an irresistible credit card promotion hits our Australian shores. One such card will be available to you from today in a sizzling everyday fashion. Hot off the press, the Everyday Money credit card is getting a spot in the limelight with a brand new promotional offer, hard to resist for savvy credit card shoppers.

  • Everyday Rewards Card

    There is a card that will offer you points towards flights and fuel. There are not many cards that can say that. With points that can be accumulated in so many different ways, there is no reason to not use this card for your everyday spending.

  • ePump: Use Your Woolworths Credit Card to Save time and Earn Rewards

    ePump is a great new facility available exclusively to Woolworths Everyday Money™ credit cardholders at CALTEX-Woolworths co-branded fuel sites. It will save you time, by allowing you to pay for your fuel at the pump using a Woolworths Everyday Money™ credit card so there’s no need to queue up in the store to pay#.

    # epump is available to Everyday MoneyTM credit cardholders only. epump is only available at participating CALTEX WOOLWORTHS/SAFEWAY co-branded fuel outlets and is not available in Tasmania. Some fuel outlets may not offer epump facilities on all fuel types.

  • Woolworths Credit Card Application: Apply for a Woolworths Everyday Money™ credit card Online

    Follow our complete guide to applying online for a Woolworths Everyday Money™ credit card – a step by step on completing the online credit card application.

  • Apply now for a Woolworths Everyday Money™ credit card

    Apply online for a Woolworths Credit Card. The Woolworths Everyday Money™ credit card is a fantastic credit card offer with some fantastic rewards. Read our guide to completing an application for a Woolworths credit card online.

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    The Woolworths Everyday Money™ credit card is a very popular credit card with it’s Everyday Money Rewards Program.

  • Woolworths Everyday Money Credit Card Review

    Have your everyday purchases more rewarding with the Woolworths Everyday Money Credit Card, Ideal for people who spend money at different Woolworths associated outlets.

Ask a Question

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161 Responses to Woolworths Credit Card

  1. Default Gravatar
    Ryan | August 27, 2014

    Does the Woolworths platinum Qantas card offer fraud and card protection?

    • Staff
      Elizabeth | August 28, 2014

      Hi Ryan,

      Thanks for your question.

      While Woolworths doesn’t offer an explicit guarantee for this, you’ll be protected by MasterCard’s fraud guarantee that offers money back for transactions that you are not responsible for.



  2. Default Gravatar
    Rochelle | August 21, 2014

    Can I earn Qantas Frequent Flyer points by paying my tax bills (ATO) with my Woolworths Qantas Mastercard?

    • Staff
      Shirley | August 22, 2014

      Hi Rochelle,

      Thanks for your question.

      Unfortunately government charges are considered as a ineligible transaction for points.


  3. Default Gravatar
    Syl | August 17, 2014

    Am overseas my CC is full but I just tried to make a purchase for us$ 1300 and it w declined . Why ? Customer service is close because it’s Sunday ! What am I supposed to do ?

    • Staff
      Shirley | August 18, 2014

      Hi Syl,

      Thanks for your question.

      Did you tell your credit card provider that you were going overseas? Woolworths may have interpreted this as a fraudulent transaction, and that someone may have stolen your credit card to use overseas.

      I’d recommend speaking to the customer service team at Woolworths to enquire about this.

      All the best,

  4. Default Gravatar
    peter | August 2, 2014

    How do I change my PIN on a Woolworths everyday rewards Qantas credit card?

    • Staff
      Shirley | August 4, 2014

      Hi Peter,

      Please see my colleague, Jacob’s response to Heiu below.


    • Default Gravatar
      peter | August 5, 2014

      Thanks but my problem is that what I thought was my current PIN number must be wrong , since I cannot complete transactions with it.
      Can I reset the PIN, like a password, after answering security questions?
      Best wishes. Peter

    • Staff
      Shirley | August 6, 2014

      Hi Peter,

      You need to enter your existing PIN to be able to change your PIN to a new one.

      Since you’re not sure of your current one, it’s probably best to speak to the customer service centre directly to change it.

      All the best,

    • Default Gravatar
      zamaswazdlaminidlamine@gmail | September 1, 2014

      I did application n woolworths and i did not get answer

    • Staff
      Shirley | September 2, 2014

      Hi Zamaswaz,

      Thanks for your question.

      I’d recommend that you get in touch with Woolworths for a status update on your application.

      All the best,

  5. Default Gravatar
    john | July 26, 2014

    how do you apply for woolworths credit card frequent flyer $89 per year

    • Staff
      Shirley | July 28, 2014

      Hi John,

      You can apply through the official Woolworths website.


  6. Default Gravatar
    jen | July 20, 2014

    Hi, I have the correct balance for a transaction but my card keeeps getting declined and it’s very frustrating, please help :(

    • Staff
      Shirley | July 21, 2014

      Hi Jen,

      Thanks for your question.

      Unfortunately you’ve come through to finder.com.au and online comparison service – we don’t handle any accounts.

      Please speak to the customer service team at Woolworths Money, they will be able to help you out.


  7. Default Gravatar
    Stan | July 12, 2014

    Where can I please find the website which allows me to change my pin number?

    • Staff
      Shirley | July 14, 2014

      Hi Stan,

      Thanks for your question.

      I’ve emailed this link to you, please click the “login to my account” button.


  8. Default Gravatar
    chante | June 25, 2014

    How long does it take after you received a msg from woolworths saying that your application is approved a consultant will contact u shortly

    • Staff
      Shirley | June 27, 2014

      Hi Chante,

      Thanks for your question.

      This is hard to say as applications are handled on a case by case basis. Please allow up to a week for a response.


  9. Default Gravatar
    Sue | June 3, 2014

    I am a woolworths card holder,can i also apply for a personal loan?

    • Staff
      Shirley | June 3, 2014

      Hi Sue,

      Thanks for your question.

      You’ll need to check the eligibility requirements of the personal loan that you intend to apply for. You can compare personal loans here.


  10. Default Gravatar
    Paul | May 30, 2014

    I want to email to query on my Credit Card account. I have been double charged. What is your email address that I need to send to please.

    • Staff
      Shirley | June 2, 2014

      Hi Paul,

      Thanks for your question.

      I’ve emailed you the form that you’ll need to complete and send to Woolworths Money.


  11. Default Gravatar
    Val | May 1, 2014

    I am making an additional payment by cheque by post. What is the correct street or box address that I should I post it.
    I believe it was an Artarmon address.

    Thank you

    • Staff
      Shirley | May 2, 2014

      Hi Val,

      Thanks for your comment.

      I’ve emailed you the address for HSBC Credit card repayments.


  12. Default Gravatar
    Sjenel | April 9, 2014

    How will I know that my application was approved?

  13. Default Gravatar
    braaaamtheman | April 7, 2014

    Hi there. Quick and simple question hopefully. What is the minimum credit criteria for a credit card?

    • Staff
      Jacob | April 7, 2014

      Hi, braaaamtheman.

      Thanks for your question.

      Eligibility criteria varies from product to product. We list the application requirements for each card at the bottom of our review and application pages. Have a look at the ‘application requirements’ table to see whether you’re eligible to apply.

      I hope this helps.

  14. Default Gravatar
    Blake | April 3, 2014

    I just got my Card how do i pick the PIN I want? Thanks.

    • Staff
      Jacob | April 4, 2014

      Hi, Blake.

      Thanks for your question.

      Cardholders can change their PIN through the Woolworths online service centre. If you haven’t already set up your account for online use, you can do so by giving the Woolworths Everyday Money customer service team a call.

      I hope this helps.

  15. Default Gravatar
    joy | March 26, 2014

    Hi. I have applied for Woolworths credit card but i have not received it yet because the machine went offline when they where about to print it and I was suppose to get after 2 to 3 days.

  16. Default Gravatar
    | March 13, 2014

    How long does a Woolworth credit card take to be ready after a form has been approved?

    • Staff
      Jacob | March 14, 2014

      Hi, Buhle.

      Thanks for your question.

      Please allow up to two weeks to receive your card once your application has been approved and you’ve provided all supporting documentation (if applicable).

      I hope this helps.

  17. Default Gravatar
    Fiona | February 27, 2014

    I have a Woolworths money MasterCard – how do I find out how much is on it?

    • Staff
      Jacob | February 28, 2014

      Hi, Fiona.

      You can check your account balance and manage your account through the Woolworths online banking facility.

      You need to register and log in through the Woolworths website.

      Thanks for your question.

  18. Default Gravatar
    Thabo | February 20, 2014

    I have lost my wWolies Visa Card. How do I go about reporting it?

    • Staff
      Jacob | February 21, 2014

      Hi, Thabo.

      Thanks for your question.

      Please contact the Woolworths customer service team to report a lost or stolen card.

      I hope this helps.

  19. Default Gravatar
    Nthabiseng | January 24, 2014

    can i get money yrs or no.

    • Staff
      Shirley | January 28, 2014

      Hi Nthabiseng,

      Thanks for your comment.

      To be eligible for a Woolworths Credit card, you need to be a citizen or permanent resident of Australia or New Zealand, or a holder of valid temporary business long stay (457) Visa.


  20. Default Gravatar
    Sonya | January 12, 2014

    Are there any credit cards available for people on disability pensions ?

    • Staff
      Jacob | January 13, 2014

      Hi, Sonya.

      Thanks for your question.

      You can still apply for a credit card if you’re on a disability pension provided that you meet the minimum eligibility requirements for that product. You find the application requirements on each card’s review page. Have a look at the table at the bottom of the review. If there is no minimum income requirement, you will be assessed on your ability to service the minimum credit limit.

      I hope this helps.

  21. Default Gravatar
    Kat | January 7, 2014

    I’m a woolworths staff member have been permanent pt for 10 months now I work school hours and my hubby full time but not for woolworths I was rejected for a 2000 dollar credit card the financial institution told be I don’t earn enough ? ? ? This I don’t understand as we are debt free and have a lot of savings just wanted card cos I’m staff and wanted rewards is it possible to have a joint account with hubby

    • Staff
      Jacob | January 7, 2014

      Hi, Kat.

      Thanks for your question.

      Please have a look at this page for a list of institutions that allow you to apply with joint primary cardholders.

      You may also want to enquire with your employer about the Woolworths Employee Credit Union.

      I hope this helps.

  22. Default Gravatar
    Brian | January 3, 2014

    Please advise interest rate on balance transfers to an existing everyday rewards Qantas credit card. Thanks

    • Staff
      Jacob | January 6, 2014

      Hi Brian.

      Thanks for your question.

      If you elect to transfer a balance after the card has been activated, you will currently receive the rate of 5.99% for 6 months. Please check with Woolworths before completing a balance transfer as rates can change.

      I hope this helps.

  23. Default Gravatar
    Trevor | January 2, 2014

    My Woolworth credit card does not work anymore. It failed just before Christmas and now I have to use another credit card.

    Is it possible to send me a replacement credit card?



    • Staff
      Jacob | January 3, 2014

      Hi, Trevor.

      Thanks for your question.

      You will need to contact the Woolworths customers service team and request a replacement card. There will be a fee for issuing a replacement card. The fee is greater if you wish to get urgent card replacement.

      I hope this helps.

  24. Default Gravatar
    André | December 13, 2013

    This card has just revoked the ePump system.
    The Internet banking website does not allow future payments, only immediate payments.
    There is no smartphone app; the HSBC app does not work.

    • Staff
      Jacob | December 13, 2013

      Hi André.

      Thanks for your comments. We appreciate you taking the time to inform us, and the other users of this site, about your experiences with this product. From December 31st, you’re going to have to pay for your fuel in-store. There’s no change to the rewards structure, and we can send you more information on how to access and download your receipts and petrol discounts shortly. We’re also in the process of incorporating mobile banking into our comparisons and reviews, so please watch this space.



  25. Default Gravatar
    mark | December 11, 2013

    What is the new address for the Woolworths credit card?

    • Staff
      Jacob | December 12, 2013

      Hi Mark.

      HSBC is the underwriter for Woolworths credit cards. Woolworths do not have an address listed. Please contact the Woolworths customer service team for an answer to this question. Alternatively, if you’re looking for information on how to pay your Woolworths credit card bill, you can find more information on this page.

      Thanks for your question.

  26. Default Gravatar
    Nathan | December 6, 2013

    What’s the minimum amount I can deposit on a woolworths everyday money prepaid master card?

    • Staff
      Jacob | December 6, 2013

      Hi Nathan.

      Thanks for your question.

      There is no minimum load amount if you load the card up at a Woolworths, Safeway or Big W store. There is a $50 minimum load using BPAY and Direct Credit.

      I hope this helps.

  27. Default Gravatar
    Remla | December 4, 2013

    Hi, I applied for a woolworths credit card, as I spend a lot of money regularly at this store, however, for some reason the application is not going through. I have a perfect credit rating, so this is strange, I have tried multiple attempts to e-mail the company for an explanation however have been ignored. This is extremely poor service I should not have to beg to receive a service or product from a company, and if I do not receive a reply promptly will shop elsewhere.

    • Staff
      Jacob | December 5, 2013

      Hi Remla.

      Thanks for your question.

      Is it that the application itself is not working or that your application has been declined?

      If your application has been knocked back, you can have a look at some of the common reasons why people have their credit card application denied on this page. Generally speaking, trying to get information about why you’ve been declined for credit can be like trying to get water from a stone. If you’re unhappy with the service the company is providing, the best thing to do is use your power as a consumer and take your dollars elsewhere.

      I hope this helps.


  28. Default Gravatar
    potsiso | December 4, 2013

    I have a Woolworths credit card so I want its credit limit to increase because it does not give me enough buying power.so I want it extended because I’ve already spend so much on cash & lay bye cause its buying power is so little.

    • Staff
      Jacob | December 4, 2013

      Hi Potsiso.

      If you would like to request a credit limit increase, you will have to get in touch with the Woolworths team directly. You can do this over the phone or through your online banking facility.

      Thanks for your question.

  29. Default Gravatar
    Eve | November 24, 2013

    Is a secondary (partner) card available on the one account?
    Thank you

    • Staff
      Jacob | November 25, 2013

      Hi Eve.

      Please have a look at the fees and repayments table at the bottom the review. You can add an additional cardholder to this account at no extra charge.


  30. Default Gravatar
    cookie | October 28, 2013

    Hi, I would like to know the status of my Woolworth credit card (approved or declined) can you forward me to the page to find the number to call.
    Thank you.

    • Staff
      Jacob | October 29, 2013

      Hi Cookie.

      You should have had a response within a minute of completing your application. Also, they should have sent you an email letting you know whether you’ve been approved or declined. If you need to follow up on this, have a look at this page on checking on your credit card application status.

      Thanks for your question.

  31. Default Gravatar
    Pavel | October 25, 2013

    Hello sorry but i am a bit confused about applying for a Woolworth card, do i apply for one of the major credit card providers or does Woolworth have their own credit card application forms

    • Staff
      Shirley | October 25, 2013

      Hi Pavel,

      Thanks for your comment.

      Woolworths has their own range of credit cards and application firms. HSBC is their credit provider but you still apply through Woolworths.

      Hope this helps,

  32. Default Gravatar
    Darren | October 20, 2013

    Do you have a reloadable master card or visa that can also earn Qantas Points on use?

    • Staff
      Jacob | October 21, 2013

      Hi Darren.

      Thanks for your question.

      Have a look at Qantas Cash. It’s a prepaid travel card that rewards you with Qantas points when you make an eligible purchase. Thanks.

  33. Default Gravatar
    vicki | October 17, 2013

    Where can I apply for the Woolworths credit card, please.

    • Staff
      Jacob | October 17, 2013

      Hi Vicki.

      Thanks for your question.

      Please apply through the Woolworths website directly if you would like to apply for this card. Alternatively, please check back soon for an application link on this page.

  34. Default Gravatar
    ISAAC | August 24, 2013

    I applied for a Woolworths Credit Card on 17/08/2013, to date had no response whether application was successful or declined.

  35. Default Gravatar
    Dimakatso | August 20, 2013

    Would like to apply for Woolworth credit card, what should I do?

    • Staff
      Jacob | August 21, 2013

      HI Dimakatso.

      If you would like to apply for this credit card, please apply with Woolworths directly.

      Thank for your question.

  36. Default Gravatar
    john | August 8, 2013

    Progress on application

    • Staff
      Matt | August 8, 2013

      Hi John,

      In this case it is best to get in contact with Woolworths directly via phone.

      Best of luck with your application!


  37. Default Gravatar
    Rob | August 8, 2013

    Is card linked with caltex for fuel discount.

    • Staff
      Shirley | August 8, 2013

      Hi Rob,

      Thanks for your comment.

      At the moment it isn’t linked with Caltex for a fuel discount, but you do earn 2 reward points per dollar spent at Caltex with this card.


  38. Default Gravatar
    Lufefe | August 2, 2013

    Hi Jacob! I applied for a credit card and I told them that they must take their money exactly at the month’s end. Now they don’t send any letter telling me how much must I pay. It’s quiet. I am still waiting them to take their money. What can I do in this situation?

    • Staff
      Jacob | August 2, 2013

      Hi Lufefe.
      Thanks for your question.
      If you’ve just applied for a card, you don’t get to choose what day you pay your account. You will receive a credit card statement, either online or in the post, telling you when you card payment is due. You must pay your account by this date or you will get charged a late payment fee. After a month or two, you should be able to call the lender directly and ask them to change your credit card statement date.
      I hope this helps.

  39. Default Gravatar
    Lufefe | July 31, 2013

    What must i do? I collected my credit card two months back but i am still getting SMSs telling me that my credit card iS still waiting for me to collect. It’s saying that I must come with my ID and proof of residency, but I am using my credit card right now. Why are they still sending these SMSs. What must I do?

    • Staff
      Jacob | July 31, 2013

      Hi Lufefe.
      I can understand your frustration.
      Please speak to Woolworths Everyday Money about your SMS problem. You can find their contact number on this page. You will have to call them during business hours, but please speak to one of their representatives and tell them your situation. I hope you get to the bottom of it and thanks for your question.


  40. Default Gravatar
    Nomathemba | July 30, 2013

    I applied for credit card then it was delivered to Eastgate ,but when I went there to collect they told me that it was sent back to the head office cause I didn’t collect on time. Please help

    • Staff
      Jacob | July 31, 2013

      Hi Nomathemba. Thanks for your question. Please contact the lender directly. You will need to get them to arrange to send the card back to the address. You can find contact numbers on this page. Jacob.

  41. Default Gravatar
    Jilliane | July 18, 2013

    Please tell me the result of my application.

    • Staff
      Jacob | July 18, 2013

      Hi Jilliane. Thanks for your question. Finder.com.au is a comparison and information service and we do not have access to this type of information. But you should have had an answer from the lender within a minute of completing your application. They would have said your application has been approved, declined or conditionally approved (they need more information before they can give full approval). You will need to speak to a lender directly if you’re yet to find out the status of your credit card application. You can find contact numbers for different lenders on this page. Thanks. Jacob.

    • Default Gravatar
      Jilliane | July 18, 2013

      Please tell me where my application is now?

    • Staff
      Jacob | July 18, 2013

      Hi Jilliane. Speak to the lender directly for an answer to your question. We do not have access to this information. Contact numbers are on this page. Jacob.

  42. Default Gravatar
    jilliane | July 18, 2013

    How do I know the application reference number?

    • Staff
      Jacob | July 18, 2013

      Hi Jilliane. It will say application reference number next to the number you’re trying to find. Generally it’s located near the top of the email the lender sends out when you commence the application. Thanks for your question. Jacob.

  43. Default Gravatar
    brenda | July 3, 2013

    What are the fees?

  44. Default Gravatar
    Moreen | June 24, 2013

    Can Tasmanian customers get Everyday Rewards and frequent flyers on Woolworths credit cards?

    • Staff
      Jacob | June 24, 2013

      Hi Moreen.

      Woolworths Everyday Rewards is not available to people in Tasmania. There’s a different rewards scheme called the Frequent Shopper Club instead. People in Tasmania can still apply for the Woolworths Everyday Rewards Qantas Credit Card, which rewards you with Qantas Points, however, you won’t be able to link that card to the Every Rewards Program to earn bonus points.

      Thanks for your question.

  45. Default Gravatar
    Sumaya | June 20, 2013

    I applied for a credit card from Woolworths and received a letter saying it had been approved but its been almost 20 days and I haven’t received my card yet. Why is that?

    • Staff
      Jacob | June 20, 2013

      Sometimes applications can take longer than the typical week to two weeks. The best thing to do is contact them directly and ask them why you don’t have your card. Check this page for contact numbers. Thanks for your question. Jacob.

  46. Default Gravatar
    | June 14, 2013

    I applied for a Woolworths credit card. They phoned me they told me everything is fine. But its been 10 days and there has been no contact from them. What can I do?

    • Staff
      Jacob | June 14, 2013

      Hi Lufefe. Thanks for your question. If you want to check on the progress of your credit card application please call the lender directly. You can find information on what to do as well as contact numbers on this page. Generally it takes up to two weeks before you get your card in the mail, but if you’re concerned with the progress of your application, please call them and find out what’s going on. Hope this has helped. Jacob.

  47. Default Gravatar
    Constance | June 10, 2013

    What is the waiting period when I have applied for credit card?

    • Staff
      Jacob | June 11, 2013

      Hi Constance. Thanks for your question. After your application has been approved by a lender, please allow up to two weeks before you get your card. It generally takes between one week and a week and a half. Jacob.

  48. Default Gravatar
    Patricia | June 9, 2013

    I am a previous everyday money credit card holder. Tiger Airways advises me that they have credited my defunct card (which I used to purchase a flight in 2012 which was subsequently cancelled) even though I had explained that I no longer have an everyday money account with you. Can you advise whether the credit was auctioned to my defunct account and if so, are you able to transfer it to my current savings account? I can provide the everyday money card no. and current bank details.

    Thank you.

    • Staff
      Jacob | June 10, 2013

      Hi Patricia. We’d love to help you but this is something you will have to speak to Everyday Money about. You can find their contact number here. Thanks for your question.

  49. Default Gravatar
    Nadia | June 6, 2013

    Hi. I’m just wondering does the Woolworths card have 0% interest free on transfer cards? Thanks.

    • Staff
      Jacob | June 6, 2013

      Hi Nadia. Thanks for your question. Currently, neither of the Woolworths cards listed on our website are offering a balance transfer promotion. Offers do change from time to time, so please check back if you’re looking to transfer a balance to one of the these cards. Alternatively, you can compare balance transfer credit cards here. Jacob.

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    constance | June 6, 2013

    I’m earning R10000 per month. I want to apply for a credit card

    • Staff
      Jacob | June 6, 2013

      Hi Constance. Thanks for your question. You will need to be earning Australian dollars to apply for one of the cards listed on this website. Jacob.

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    Satveer | June 1, 2013

    I have applied for a Woolworths Credit Card and I have received calls from them, but I’m unable to take these calls as they’re from a from blocked number. What can I do?

    • Staff
      Jacob | June 2, 2013

      HI Satveer. Thanks for your question. Please see this page for information about your question. Jacob.

    • Default Gravatar
      Olgar | June 3, 2013

      I have not recieved any statements since I have gotten my credit card and how do I find my balance?

    • Staff
      Jacob | June 4, 2013

      HI Olgar. Thanks for your question. If you have not received a credit card statement, please get in touch with the lender directly to double check your address. You can also check your balance and receive statements online through the Internet banking facility found on the Woolworths Everyday Money website. Let us know if you would like more information on this. Jacob.

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    Hieu | June 1, 2013

    To whom it may concern. I wonder how can I change my pin number for my Woolworths credit card.

    • Staff
      Jacob | June 3, 2013

      Hi Heiu. Thanks for your question. If you’re looking to change your PIN, please log on to your internet banking facility. According to the terms and conditions, ‘ You can change your credit card PIN to a number that is more memorable to you at any time. Simply log in to your credit card account and select the Change PIN option from the navigation menu. For security purposes you will be asked to enter your access code and current PIN. Once these details have been verified, simply enter the new PIN you have selected and confirm.’ Hope this helps. Jacob.

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    Richard | May 29, 2013

    How can I include my wife on my credit card?

    • Staff
      Jacob | May 30, 2013

      Hi Richard. Thanks for your question. To add an additional cardholder on to your account, you can do so when you apply for the card or your can do so after your application has been approved by filling in and sending in an additional cardholder request form, which can be found online. Jacob.

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    Vivian | May 20, 2013

    I just want to check – When using the Woolworths Qantas Credit Card I get 1 Qantas Point for every dollar spent on eligible purchases anywhere. And if shopping a Woolworths or an associated business I’ll get an extra 1 point for every dollar I spend over $30 (except Dick Smith – $50) as long as I have an Everyday Rewards Card as well. Is this correct?

    • Staff
      Jacob | May 20, 2013

      Hi Vivian. Thanks for your question. You hit the nail on the head. Let me know if there’s anything else you want to know. Jacob.

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    tuansit | May 17, 2013


    I called you at 1300 number several times. no success. impossible to get through. kept holding so many times. Thanks. best regards. (issue being: i wish to cancel my card)

    • Staff
      Jacob | May 17, 2013

      HI Tuansit. I will say that we’re not Woolworths. You will have get in touch with them to cancel your card. Please persevere if you wish to cancel your card. Jacob.

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    Juliet | May 13, 2013

    Hi, does your qantas 16,000 frequent flyer card come with a balance transfer? I can’t find it written anywhere but there is reference to balance transfers throughout the terms n conditions. Essentially I’m looking for a balance transfer card that allows me to shop at woolies and collect frequent flyer points at the same time. How much is an eligible purchase? Can’t find any monetary figure. Thanks

    • Staff
      Jacob | May 13, 2013

      Hi Juliet. Thanks for your question. Currently, this card is not offering a balance transfer promotion to customers. There are a number of cards that let you earn Qantas Frequent Flyer (QFF) Points when you make an eligible purchase. An eligible purchase is basically all your everyday purchases you make on the card, including things like groceries. An ineligible purchase is a cash transaction, like a balance transfer or withdraw cash from an ATM. The real value of this card comes when it’s linked to the Everyday Rewards Card. When you do this you can earn bonus QFF points when you shop at Woolworths and Woolworths Group stores. When you spend over $30 in one transaction, you will get 1 QFF point for every dollar spent (over $30). You can compare Qantas Frequent Flyer credit cards here, some of these cards have a balance transfer offer – look for the offer in the comparison table. Let me know if you need more information. Jacob.

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    Roswitha | May 13, 2013

    I would like to know the payout figure on my card and cancel it please

    • Staff
      Jacob | May 13, 2013

      Hi Roswitha. Thanks for your question. If you would like to pay your account, can you please check your last credit card statement, or check our online banking facility for information on your account. Once you’ve paid the account in full, contact Woolworths to request to cancel the card. Jacob.

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    Kylee | May 10, 2013

    I was approved for a Woolworths credit card 2 weeks ago and I still have not received it. I would like to know if I will be getting my credit card.

    • Staff
      Jacob | May 10, 2013

      Hi Kylee. Thanks for your question. Please contact Woolworths. It takes between one and two weeks to receive your card, if you’re concerned that it’s taking too long, please get in touch with them. You can find their contact number here. Jacob.

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    Lim | April 28, 2013

    Does the Woolworths Qantas Mastercard provide travel insurance coverage for luggage & illness for travel interstate or overseas?
    And does reward points expire if not used?
    Are accumulated reward points deducted for the “enough points issued shopping card” issued?
    Are there maximum points cap per month? Thank you.

    • Staff
      Jacob | April 29, 2013

      Hi Lim. Thanks for your question. This card does not provide complimentary international travel insurance. Qantas Frequent Flyer Points will not expire as long as you have earned points or used your points in an 18 month period and there is no points capping. Any spending on the card will earn Qantas Frequent Flyer Points, which can be used in the Qantas Online Store and to purchase flights. Jacob.

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    Giles | April 26, 2013

    How do I change my address in regards to my prepaid MasterCard.

    • Staff
      Jacob | April 27, 2013

      Hi Giles. Thanks for your question. You will need to complete a change of customer details form – I’ve sent the link to your email. Jacob.

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    Ally | April 22, 2013

    How can you get a cash advance off your card?…. is it just directly through an ATM? If so, which ATM’s can you use?
    Many thanks

    • Staff
      Jacob | April 22, 2013

      Hi Ally. Thanks for your question. Transactions that are considered a cash advance are not just limited to withdrawing cash from an ATM. Some BPAY transactions, for instance, are considered a cash advance. You can use any ATM that accepts a MasterCard, however, you may be charged a fee if you use an ATM outside of the HSBC network. Jacob.

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    senzo | April 20, 2013

    I applied for woolworths credit card three weeks ago now. I’m still waiting for an answer.

    • Staff
      Jacob | April 21, 2013

      Hi Senzo. Thanks for your question. You should have heard right after you completed application whether it was successful, unsuccessful or whether you needed to provide additional information. Please call them with your application reference number. This page has additional information and contact numbers. Jacob.

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    Kym | April 18, 2013

    is visa cards accepted more world widely than mastercards.??

    • Staff
      Jacob | April 18, 2013

      Hi Kym. Thanks for your question. So MasterCard say that you can use their cards in over 33 million locations worldwide and Visa have a similar number. It’s difficult to say that one card is accepted in more locations than the other, in my experience while I was overseas, merchants and ATMs accepted both Visa and MasterCard equally, although Visa has a slightly larger market share than MasterCard. Hope this helps, Jacob.

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    kgari | April 17, 2013

    I have applied online for a credit account at woolworths and got no answer.

    • Staff
      Jacob | April 18, 2013

      Hi Kgari. Thanks for your question. If you apply online, you should get an answer within minutes. If this is isn’t the case, can you please contact Woolworths directly. You can find their contact number on this page. Please be vigilant with checking on the status of your application. The process should only take a week to two weeks before you have your card. Once again, if this is not the case, get in touch with them. Hope this has helped. Let me know how I could have answered this better. Jacob.

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    mapula | April 14, 2013

    I did apply on line for a woolworths credit card my application was saved but not submitted due to system was busy with maintenance I was sent id reference to review my application and submit

    • Staff
      Jacob | April 14, 2013

      Hi Mapula. To complete you application, return to the application screen and clock on the resume the application option. You can enter your details from the previous application and finish it off. Let us know if you have any further questions. Jacob.

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    Peter | April 13, 2013

    If I fly with jetstar will I get to use the frequent flyer points on those flights

    • Staff
      Jacob | April 13, 2013

      HI Peter. With the Woolworths Qantas Credit Card, you’re earning Qantas Points. You can use them to fly Jetstar domestic, and international flights, in addition to Qantas Partner Airlines. I’ve sent more information to your email.

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    Joanna | April 11, 2013

    what is the interest rate on balance transfers (approx $1000) to the woolworths everyday money card? And what credit limits are available?
    Thank you

    • Staff
      Jacob | April 11, 2013

      Hi Joanna. Thanks for your question. Woolworths is currently not offering a balance transfer promotion to either of their cards listed on our site. For balance transfer offers, please check this page. Information about the minimum credit limit for these cards can be found on their individual review and application pages. You can elect a credit limit when you apply for the card; however, the final say will rest with the lender, they will assign a credit limit based on what they think you can service – mainly determined by the financial information you provide during the application. Jacob.

  68. Default Gravatar
    Noela | April 10, 2013

    Hi there

    My husband and I both have everyday money credit cards with your company. We usually receive our rewards cards together however he recently received his but I didn’t receive mine. Can you please advise.

    Noela Jefferies

    • Staff
      Jacob | April 10, 2013

      Hi Noela. Thanks for your question. Please contact Woolworths directly if there has been a problem with receiving your card. Jacob.

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    Steve | April 3, 2013

    Do not expect a quick turn around on this card, I applied some time late January & received approval notice 2 weeks ago after several followup requests for information and proof of identity, and the card arrived yesterday. Of course your experience may differ.

  70. Default Gravatar
    Betty | March 31, 2013

    Is Woolworths Credit Card is the same as normal credit card which you can use in any store that you make your purchase eg. Myers, DJ, Jacqui E, Mathers etc.

    • Staff
      Jeremy | April 1, 2013

      Hi Betty

      Thanks for your question

      Yes, the all Woolworths credit cards can be used in any store where MasterCard payment is accepted.

      I hope this was helpful, please ask any further questions as we’re here to help


  71. Default Gravatar
    Rennae | March 31, 2013

    What is the credit limit on these cards?

    • Staff
      Jacob | April 2, 2013

      Hi Rennae. Thanks for your question. These cards have a minimum credit limit, please see table at the bottom of the review and application pages for more information. The maximum credit limit for these cards is set based on an applicants financial information supplied to the lender during the application process. Jacob.

  72. Default Gravatar
    Mohamad | March 27, 2013

    Hi I applied for a woolworths credit card on line but I still don’t have an answer

    • Staff
      Jacob | March 27, 2013

      Hi Mohammad. Thanks for your question. Here’s an article with information on how to check on your credit card application. You should receive an answer right after you finish your application. If you have not, call them next time their call centre is open.

  73. Default Gravatar
    John | March 25, 2013

    I applied online last Thursday for a credit card. I haven’t received any response at all. Nothing. So I don’t know who to contact. I have no reference number. I am wondering if the application got lost in cyberspace. I don’t want to re apply if it has been received. I believe the Woolworths card is through HSBC. They say do call if it is an online application. What should I do?

    • Staff
      Marc | March 25, 2013

      Hello John,
      thanks for the question, it’s something we hear regularly.

      There are many reasons why your bank may not have responded to you, so for help with this visit this page. It explains the possible reasons and what you can do about it.

      I hope this helps,

  74. Default Gravatar
    Betty | March 23, 2013

    Does the bonus of 16000 frequent fly points is still apply before we apply 31 March 2013?

    • Staff
      Marc | March 25, 2013

      Hi Betty,
      thanks for the question.

      The Woolworths Qantas Credit Card does still offer 16,000 bonus points if you apply before 31 March 2013, are approved and make an eligible purchase by 31 May 2013.


  75. Default Gravatar
    Emily | March 18, 2013

    Hi, you mention that we’ll know the status right away? Do they email you this info? Thanks.

    • Staff
      Jacob | March 19, 2013

      Hi Emily. You will have a response via email within minutes of completing the application. If this is not the case, call them direct. Thanks.

  76. Default Gravatar
    ken | March 18, 2013

    i need a card to pay at the pump for woolworths petrol.the service attendant told me to apply on line .can u help.

    • Staff
      Jacob | March 19, 2013

      Hi Ken. This page may be of help. It explains the relationship between the Woolworths Everyday Money Card and how to earn points when you pay for petrol. Thanks.

  77. Default Gravatar
    Tuan | March 17, 2013

    Hi to whom it may concern
    I applied for woolworths credit card for nearly a week but I still not receive any answer from you . I am wonder how long does it take to process the application.
    Tuan cong Nguyen

    • Staff
      Jacob | March 18, 2013

      Hi Tuan. Call the lender and follow up your application with your reference number. It takes about a week to process a credit card application, but you should know your application status as soon as you’ve completed the online application. Thanks.

Credit Cards Comparison

Rates last updated September 22nd, 2014
Interest rate (p.a.) Balance transfer rate (p.a.) Annual fee Cash advance rate (p.a.)
ANZ Low Rate
ANZ Low Rate
A low rate on purchases, balance transfer and a low annual fee. 13.49% p.a. 0% p.a. for 16 months $58 p.a. 21.74% p.a. Go to siteMore info
Westpac 55 Day Platinum Card
Westpac 55 Day Platinum Card
Exclusive Offer to finder.com.au. 0% p.a. for 12 months on Purchases
$0 annual fee with platinum benefits including a platinum concierge service, overseas travel insurance, extended warranty cover and purchase security cover.
0% p.a. for 12 months (reverts to 19.84% p.a.) 3.99% p.a. for 6 months with 1% balance transfer fee $0 p.a. 21.29% p.a. Go to siteMore info
HSBC Platinum Credit Card
HSBC Platinum Credit Card
Earn rewards points plus a balance transfer offer. Access to prestige services including a personal concierge service and VISA Platinum reward program. 19.99% p.a. 0% p.a. for 8 months $0 p.a. 21.99% p.a. Go to siteMore info
Bankwest Breeze MasterCard - Exclusive Offer
Bankwest Breeze MasterCard - Exclusive Offer
Exclusive Offer to finder.com.au
Enjoy interest-free shopping for 13 months with 0% p.a. on purchases.
0% p.a. for 13 months (reverts to 12.24% p.a.) $59 p.a. 21.99% p.a. Go to siteMore info
Coles No Annual Fee MasterCard
Coles No Annual Fee MasterCard
10,000 bonus flybuys points offer and a low balance transfer rate. 17.99% p.a. 0% p.a. for 6 months $0 p.a. 17.99% p.a. Go to siteMore info

* The credit card offers compared on this page are chosen from a range of credit cards CreditCardFinder.com.au has access to track details from and is not representative of all the products available in the market. Products are displayed in no particular order or ranking. The use of terms 'Best' and 'Top' are not product ratings and are subject to our disclaimer. You should consider seeking independent financial advice and consider your own personal financial circumstances when comparing cards.

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