Earn 1 point per $1 spent and redeem points for savings at the checkout and Qantas Points with Woolworths Rewards.
Woolworths’ rewards program has undergone a number of changes in the last 12 months. After replacing the Everyday Rewards program in October 2015, Woolworths Rewards has also taken on many forms since then. As of 31 August 2016, the Woolworths Rewards program will undergo another massive revamp which will change how Woolies customers can earn and redeem rewards. Use this guide to understand what has changed and how you can still get extra value from every dollar you spend on groceries.
How does the Woolworths Rewards program work?
From 31 August 2016 onwards, the Woolworths Rewards program will replace Woolworths Dollars with a points per $1 system. From this date, the Woolworths Rewards program (previously known as the Everyday Rewards program), allows members to earn 1 point per $1 spent on eligible purchases at Woolworths supermarkets, Woolworths online, BWS and Caltex Woolworths fuel outlets.
When Woolworths Rewards was launched in October 2015 and until late August 2016, cardholders could only earn Woolworths Dollars on orange-ticketed items. These points could be redeemed for $10 off your shopping trip or Qantas Points (but only when you received an email offer).
How do I earn Woolworths Rewards points?
Whenever you’re shopping at Woolworths supermarkets, BWS or Caltex Woolworths fuel outlets, swipe your card at the register to earn 1 point per $1. You’ll be asked to fill in your Woolworths Rewards details if you want to earn points when shopping with Woolworths online. Previously, Woolworths Rewards could only earn points on orange-ticketed items, so this change gives you more opportunities to earn points.
There are two ways you can scan and earn points at the checkout. First, you can hold your physical card against the terminal, scanning the barcode on the reverse of your Rewards card. Alternatively, you can scan a digital version of your card via the Woolworths app. You’ll just need to download the app, enter your card information and click “show barcode” when holding your phone up to the register.
If you forgot to swipe your card at the checkout, you won’t be able to earn rewards for that purchase.
How to earn bonus points
Use the Woolworths Rewards app and check your inbox to check exclusive bonus offers on your favourite and frequently bought items. As well as personalised offers, you’ll also receive member-only deals and exclusive offers in-store, online and via email.
Purchases that won't earn Woolworths Points
Eligible purchases do not include smoking products, gift cards, mobile recharge, Woolworths Mobile, travel cards and tickets, delivery charges, internet cafes, Woolworths flowers, Carpet Care, lottery products and purchases using Caltex Starcard.Must read content
What rewards can I redeem with my Woolworths Rewards?
Choose any of the following to get the most out of your Woolworths Rewards:
- Save at the checkout. You’ll automatically save $10 on your next eligible shop each time your balance reaches 2,000 points.
- Stock up your points. If you don’t want to redeem rewards each time you reach 2,000 points, you can opt to bank your points to save for events such as Christmas or birthdays when you know you’ll be spending more.
- Convert to Qantas Points. You can convert your Woolworths Rewards to Qantas Points in amounts of 2,000 Woolworths Rewards for 870 Qantas Points. This is an earn rate of 0.43 Qantas Points per $1 spent. There is no minimum spend required to earn Qantas Points, whereas the old Everyday Rewards system required cardholders to spend $30 to convert points to Qantas. Please allow up to 7 days for your Qantas Points to appear in your account.
- Fuel discounts. You’ll also earn a 4c per litre fuel discount at any participating Caltex Woolworths co-branded fuel outlet when you spend $30 or more at Woolworths supermarkets. Your discount will be valid within 28 days of purchase.
What will happen to my Woolworths Rewards account once the program changes?
If you were an Everyday Rewards member, you should have received a replacement card when the Woolworths Rewards program rolled in last year. If not, you’ll need to contact Woolworths Rewards on 1300 10 1234 to order a replacement card.
Any existing Woolworths Dollars in your account will automatically converted to the equivalent points value, meaning you won’t lose any value after the changes come into place.
Frequently asked questions about the Woolworths Rewards program
How can I check how many Woolworths Rewards points I can get?
You can check your Woolworths Rewards points balance by logging into woolworthsrewards.com.au using your membership number and password. You can then select “My Account” to view your points. If you want to see how many Qantas Points you have, you’ll need to login to your Qantas Frequent Flyer account.
How do I convert my Woolworths Rewards into Qantas Points?
If you want to convert your Woolworths Rewards into Qantas Points, you’ll need to follow these instructions:
- Login to your Woolworths Rewards account.
- Select “My Account”.
- Select “Redemption Settings” and follow the prompts to choose “Qantas Points”.
It should take up to 7 days for Qantas Points to appear in your account.
How do I order a new card?
You can register for a new Woolworths Rewards card via the Woolworths Rewards website. It can take up 10 working days for your new card to arrive.
How do I change the address on my Woolworths Rewards account?
You can change your address by logging in to your Woolworths Rewards account and going through the following steps:
- My Account
- My details
- Mailing address
How do I link my Qantas Frequent Flyer membership to my Woolworths Rewards card?
You can link your frequent flyer account with your Woolworths Rewards account in two ways:
Log in online at woolworthsrewards.com.au, select “My Account” in the top right corner and then “Cards and accounts”. Navigate to “Link your Qantas Frequent Flyer membership”. Make sure to have your Qantas Frequent Flyer membership number handy.
Over the phone
Contact Woolworths Rewards on 1300 10 1234 and select option “1″. Again, make sure to have your Qantas Frequent Flyer account details on hand before you make the call.
Can I order an additional card for my partner or family member?
Yes, you can by following these instructions:
- Login to your Woolworths Rewards online account
- Select “My Account”, then”‘Cards and accounts”
- Scroll down to ‘order a new card’
- Select ‘Additional card’ with your rewards card number from the list
Once you’ve done this, you should receive an additional card and keytag with the same barcode as your existing card so that all of your points and rewards go into the one account.
If I forgot to scan my Woolworths Rewards card at the checkout, is there any way I can earn points from my shop?
Unfortunately, Woolworths can’t award any rewards points unless you scan your card at the checkout. If you want to get the most out of your Woolworths Rewards, make sure to swipe your card every time.
What do I do if I’ve lost my Woolworths Rewards card?
If your Woolworths Rewards card has been lost, stolen or damaged, you can order a replacement Woolworths Rewards card by logging into your account, clicking on “My Account” and then clicking on “Cards and accounts”. Alternatively, you can contact Woolworths Rewards on 1300 10 1234. Make sure to have your membership number and account name handy to quicken the process.
Can I share fuel discounts?
Yes, you can share your fuel discounts with up to five other registered Woolworths Rewards members. You’ll just need to link your account to theirs by logging in online, clicking on “My Account”, then “Cards and Accounts” and following the prompts.