Woolworths Wish Gift Card

Information verified correct on February 10th, 2016
Woolworths Wish Gift Card Woolworths Wish Gift Card

Woolworths WISH Gift Cards provide you with the freedom to buy a range of products from a list of stores

Woolworths Limited issues an array of gift cards through Everyday Gift Cards, and these cards differ in what one can buy and where. While the use of a particular card can be limited to certain stores, the use of other cards are restricted to specific items.

The Woolworths WISH gift card varies from other offerings in the market by giving the cardholder the ability to buy just about anything from any Woolworths Group participating store, whether it be in-store or online. The card is available in a variety of different designs, allowing people to gift a card with the same feature to different people for different occasions.

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What types of Woolworths WISH gift cards are available?

  • Streamers gift card. This card comes with a distinctly festive design, and is ideal to gift when you feel a celebration is the order of the day.
  • Blue Steel gift card. The design on this card is simple yet elegant, and apart from making a great gift for your dad, it also works well with colleagues.
  • Dragonfly gift card. The dragonfly design is eye-catching, to say the least, and the feminine touch makes it ideal for your mother or that special someone.
  • Disco Lights gift card. This card relies on a sophisticated retro design to do the trick, and you can use it for an array of occasions, from thanking a colleague to simply wishing a friend well.
  • Online WISH gift cards. You can get the gift cards mentioned above as eGift cards as well. When looking online you get a host of other options, which include designs from categories like celebrations, heritage, and birthdays.

What are the benefits of the Woolworths WISH Gift Card?

  • Multiple participating stores. Anyone who has a WISH gift card can redeem it at any Woolworths Group participating store. They can make purchases in-store or online, but this depends on the retailer in question. Participating stores include Woolworths Supermarkets, BIG W, BIG W Vision, Caltex Woolworths, Masters Home Improvement, BWS, Dan Murphy’s, Cellarmasters, THOMAS DUX Grocer, and Home Timber & Hardware.
  • Flexible Amounts. You can get a WISH gift card with a value of as little as $5, and the maximum can be $500. If you want to gift more than the maximum limit, you’ll need to buy more than one card.
  • Customised cards. If you choose to go the eGift card way, you get the option to customise the card by uploading an image along with a personal message.

What are the features of a Woolworths WISH Gift Card?

  • Classic or online. You can get a Woolworths WISH gift card in the conventional plastic card format, which one can use in-store and online. You can also get a WISH gift card online, in which case Woolworth delivers the card to the recipient electronically, and the recipient also receives instructions on how to use the card in question, in-store and online.
  • Validity. These cards remain valid for a period for 12 months from the date of issue, giving users adequate time to make purchases. Once the card expires, the value of the card is lost.
  • Delivery time. If you buy a WISH gift card in-store you get the card straight away, and its activation takes place within 24 hours. If you buy it online, the recipient should receive it within the following 12 hours. If you’re buying a conventional WISH gift card online, delivery can take in between six to eight business days.

What other gift cards are offered by Everyday Gift Cards?

  • Essentials cards. These cards offer limited use, and one can redeem them at Woolworths Supermarkets, BIG W stores, as well as participating Caltex Woolworths co-branded fuel outlets. Cardholders cannot redeem these cards online, and they cannot use them to pay for Gift Cards and eGift Cards or tobacco and alcohol products.
  • Groceries Only Cards. You can redeem these cards only at Woolworths Supermarkets, in-store and not online. Again, you cannot use them to pay for Gift Cards and eGift Cards or tobacco and alcohol products.
  • Store Gift Cards and eGift Cards. These are store specific cards, and a cardholder can redeem a store gift card in-store or online, depending on the retailer. Some options include the Woolworths Supermarket Gift Card, the BIG W Gift Card, the DICK Smith Gift Card, and the BWS Gift Card.

What should I be wary of when using a Woolworths WISH Gift Card?

While gifting a WISH gift card is a good idea, you should take into account that these cards come with expiry dates, and, once this date passes, the cards are of no value at all. As a result, letting the recipient know of this aspect might not be a bad idea. If you’re getting a regular gift card you’ll have to pay for postage and handling, and secure courier delivery is more expensive than registered post delivery. With an eGift card you only have to pay the face value of the card.

Gifting a Woolworths WISH Gift Card can be a good idea for just about anyone, given the freedom of use that it provides. The range of designs ensures that you can pick one to suit just about any occasion. The card does come with some restrictions though, so keep those in mind when giving them as a gift.

Where else can you get gift cards? See more options here

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Frequently Asked Questions

How do I use a WISH gift card?

These cards work quite like prepaid debit cards, given that you have to swipe them at EFTPOS terminals to make payments. Any leftover balance remains on the card, which you can use later. If the balance on the card is not enough to pay for a particular purchase, you can pay the difference using cash or a credit or debit card.

Can I add more money to my card?

No, you cannot change the value of the card after activation.

Is there a limit to the number of WISH gift cards I can use at once?

Most participating stores give you the ability to use multiple cards to pay for a single purchase. Bear in mind, though, that certain Caltex Safeway and Caltex Woolworths co-branded outlets don’t allow the use of more than one gift card per purchase.

How do I find out about my card’s existing balance and expiry date?

You can do so by visiting the Everyday Gift Cards website, you can call Everyday Gift Cards customer service team directly, or you can contact a staff member at your nearest Woolworths Supermarket or BIG W store.

Can I buy alcohol and tobacco products using a WISH gift card?

Yes, you can do so at Woolworths Supermarkets, BWS, and Cellarmasters.
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299 Responses to Woolworths Wish Gift Card

  1. Default Gravatar
    Kyle | December 29, 2015


    few days ago I purchased a few E-gift cards online for christmas gift which came in to my email within 3 hours, that was efficient delivery [system automatically process and issue?]

    then I placed order again for myself but this time took 2 days and status still says payment pending, I have asked my bank making sure my credit card payment is authorized,

    same to Jack and Man I couldn’t find a contact number to speak to a customer service rep

    Any help or progress? was going to use the e-gift card on boxing day shopping……


    • Staff
      Sally | December 29, 2015

      Hi Kyle,

      Thanks for your question.

      As a financial comparison service, we’re unable to confirm the status of your delivery. If you ordered it over the Christmas period, the delay could be due to holiday operating hours.

      You can contact Woolworths on 1300 10 1234 to resolve the issue.

      I hope this has helped.



  2. Default Gravatar
    Bec | December 28, 2015

    Can you use a Big W returns card to purchase tobacco or alcohol at Woolworths or BWS stores

    • Staff
      Sally | December 29, 2015

      Hi Bec,

      Thanks for your question.

      No, you can’t use these cards to purchase tobacco or alcohol.



  3. Default Gravatar
    Man | December 20, 2015

    I have similar experiences to Jack below. It has been over 24 hours since Woolworth has charged me for purchasing their eGift card online. But the status is still payment pending. I have tried to find a phone contact no. on their website but could not find it. Could you please also send me their contact details so that I can find out what’s going on with my order?


    • Staff
      Arra | December 21, 2015

      Hi Man,

      Thanks for your inquiry.

      Please kindly refer to your email for Woolworths’ contact details.

      I hope this has helped.


  4. Default Gravatar
    Jack | December 12, 2015

    I used my Visa card to purchase a Woolworths Wish-Egift card online yesterday (Friday) afternoon..

    The time to receive it in.. States 12 hours.. However it has been 15-17 hours now and nothing been sent other than the confirmation of my order – which still says Payment Pending..??(this has said this for at least 10hrs) now it’s saturday- still saying payment pending but my bank has had the money taken out :/

    Who can I call on the weekend? Tried every other department ..

    • Staff
      Ally | December 14, 2015

      Hello Jack,

      Thanks for your inquiry.

      Kindly note that finder.com.au is an online comparison service and does not represent any provider, including Woolworths.

      It also seems like you’re dealing with a technical problem.

      To receive direct assistance, it would be best to speak with a Woolworths representative regarding this matter.

      That said, I have emailed you their contact details for your reference.

      I hope this has helped.


    • Default Gravatar
      Shanigan | December 30, 2015

      Hi there i was given a wish card for xmas loaded with credit; it took 24 hours to activate a few days later we tried to purchase goods from wollys and the card declines?? The card has credit on it can you explain this please

    • Staff
      Sharon | December 30, 2015

      Hi Shanigan,

      Thanks for your inquiry.

      Kindly note that finder.com.au is an online comparison service and does not represent any provider, including Woolworths.

      To receive direct assistance, it would be best to speak with a Woolworths customer service team. You can contact Woolworths on 1300 10 1234 to resolve the issue.

      I hope this has helped.


  5. Default Gravatar
    Minnie | November 21, 2015

    Hi I lost my gift card after using It yesterday. ..What do I do theres a balance of R590 to it

    • Staff
      Jonathan | November 22, 2015

      Hi Minnie, thanks for your inquiry!

      If your gift card has been lost please submit a formal inquiry to the Woolworths Customer Service Team using this form.



  6. Default Gravatar
    LIZE | October 22, 2015

    I want to know how much money I still have on my gift card that I got? I actually have 2 cards, can you help me?

    • Staff
      Arra | October 23, 2015

      Hi LIZE,

      Thanks for your inquiry.

      I’ve emailed you the link where you can check your gift card balance and transaction history.

      I hope this has helped.


  7. Default Gravatar
    sudarshi | September 27, 2015

    I was given a 75$ gift card for my son’s birthday, and it is expired now.it wasn’t even scratch the pin.
    What happens to the money on it?

    • Staff
      Sally | September 28, 2015

      Hi Sudarshi,

      Thanks for your inquiry.

      Unfortunately, the value of the card is lost once the card expires and can no longer be redeemed or reactivated.

      I hope this has helped answer your question.



  8. Default Gravatar
    Phil | September 4, 2015

    I was given a “wish Gift Card” from my daughter for Christmas 2014 for $60.00 from the local Woolworths store, When I went to redeem it, They told me it was not registered. what is my course of action ?. It’s under 9 months from date of purchase (no date on card).

    • Staff
      Jonathan | September 6, 2015

      Hi Phil, thanks for your inquiry!

      Please refer to the link I have sent to your email to register your Wish Gift Card.



    • Default Gravatar
      | September 6, 2015

      Jonathan, the link you sent me is to buy a gift card, I’m trying to getting money off a card that’s has $60.00 on it, card no.- ‘X’.
      that was not set-up properly in store when my daughter brought it.

    • Staff
      Jonathan | September 7, 2015

      Hi Phil, thanks for your inquiry!

      The link provided to your email will also allow you to register your card. I have resent it to your email for reference.



  9. Default Gravatar
    Steven | August 22, 2015

    Part of the access pin has rubbed off. Can I find out the pin by giving the card number somewhere ?

    • Staff
      Jonathan | August 24, 2015

      Hi Steven, thanks for your inquiry!

      Please refer to the link I have sent to your email for Woolworths contact details.



  10. Default Gravatar
    robyn | July 1, 2015

    I purchased a gift card for my grand daughter for her birthday sadly it never arrived, am I able to cancel the card?

    • Staff
      Sally | July 2, 2015

      Hi Robyn,

      Thanks for your question.

      Just to confirm, you have come through to creditcardfinder.com.au, not Woolworths.

      As mentioned on the Woolworths Money gift cards website, you’re unable to cancel an order after it has been made.

      I would suggest that you contact Woolworths directly so they can resolve the issue.

      I’ve sent you an email with Woolworths’ contact details so you can get in touch with them directly.

      I hope this has helped.

      All the best,


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